admin assistant iii- cancer center needham

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admin assistant iii- cancer center needham Jobs in Boston

administrative specialist - bmt and leukemia Jobs in Boston

administrative specialist - breast oncology Jobs in Boston

antepartum staff nurse - bwh Jobs in Boston

antepartum staff nurse - bwh

case manager - boston

np or pa manager radiology mgh

Massachusetts General Hospital

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
This position is 40 hours, Weekday, Day Shift<br>
<br>
The Advanced Practice Provider delivers operational and professional management for a small to medium-sized team of Advanced Practice Providers (APPs) and allied health professionals. This role balances hands-on patient care with leadership responsibilities, ensuring safe, efficient, and high-quality delivery of specialized imaging and stress-testing services within the Nuclear Cardiology Molecular Imaging department.<br>
<br>
Does This Position Provide Direct Patient Care? Yes<br>
<br>
Essential Functions:<br>
Leadership and Staff Management:<br>
<ul><li>Provides direct management and accountability for a team of APPs and/or allied health professionals.</li><li>Recruits, hires, onboards, orients, and mentors APP staff.</li><li>Conducts performance evaluations, coaching, and professional development planning.</li><li>Works closely with APP Lead to develop staffing schedules to support clinical volumes and operational needs.</li></ul><br>
Clinical Practice:<br>
<ul><li>Provides patient care oversight as a Nurse Practitioner in Nuclear Cardiology and Molecular Imaging.</li><li>Oversees pre-procedure evaluations, risk stratification, and patient education for nuclear stress testing, PET/CT, PET/MR, and SPECT imaging.</li><li>Collaborates with attending physicians on clinical decision-making, documentation, and care coordination.</li><li>Gains clinical competency in radiopharmaceuticals, stress agents, and imaging-related protocols.</li></ul><br>
Quality, Safety, and Compliance:<br>
<ul><li>Supports quality assurance and continuous quality improvement initiatives.</li><li>Ensures adherence to institutional policies, regulatory standards, and patient safety practices.</li><li>Oversees compliance with documentation and APP billing requirements.</li><li>Participates in incident reviews, root-cause analyses, and corrective action planning.</li></ul><br>
Education and Professional Development:<br>
<ul><li>Ensures ongoing education, competency validation, and clinical training for APP staff.</li><li>Supports teaching and mentorship of trainees and new hires.</li><li>Encourages continuing education and specialty certification.</li></ul><br>
Collaboration and Communication:<br>
<ul><li>Acts as a liaison between APPs, physicians, technologists, nursing, operations, and leadership.</li><li>Collaborates to optimize workflow efficiency, patient throughput, and care coordination.</li><li>Contributes to service line planning and operational initiatives.</li></ul><br>
The Ideal Candidate will have:<br>
<ul><li>Prior APP Management experience, strongly preferred.</li><li>Demonstrated leadership or supervisory experience.</li><li>Knowledge of quality, safety, and regulatory standards in procedural or imaging environments.</li><li>Experience with nuclear medicine or molecular imaging workflows.</li><li>Familiarity with APP billing and compliance requirements.</li></ul><br>
Summary<br>
Provides direct management to typically a small to medium-sized team of advanced practice providers or other allied health professionals while continuing to spend the majority of time providing direct patient care as a Physician Assistant.<br>
<br>
Does this position require Patient Care? Yes<br>
<br>
Essential Functions<br>
<ul><li>Performs all essential functions of a Physician Assistant, providing direct patient care.
</li><li>Directly oversees and is accountable for the performance of a team of APPs and/or other direct reports.
</li><li>Hires, performs, manages, and completes performance appraisals for a team of APPs and/or other direct reports.
</li><li>Orients, trains, and schedules staff.
</li><li>Assists with quality assurance programs as needed to help implement quality improvement efforts.
</li><li>Ensures continuing education and teaching for APPs.
</li><li>Acts as liaison between the hospital, physician and nursing staffs, and other APPs.
</li><li>Ensures APPs are following proper billing compliance rules and methodology.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
Master's Degree Physician Assistant or Nurse Practitioner required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials</p><p>
- Registered Nurse [RN - MA License]</p><ul><li>Advanced Practice Registered Nurse [APRN] [MA License] or</li><li>Physician Assistant [MA License]</li></ul><div><br>
Experience<br>
Experience as a licensed Physician Assistant or Nurse Practitioner 5-7 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong clinical knowledge as a Physician Assistant or Nurse Practitioner.</li><li>Strong managerial presence and ability to provide &amp; direct feedback and guidance to staff.</li><li>Strong interpersonal communication skills.</li><li>Ability to function effectively in a fast-paced environment.</li><li>Results-oriented and exhibits a strong attention to detail.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$130,249.60 - $190,278.40/Annual<p></p><p><b><br>
Grade</b></p>
8<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

NP or PA Manager, Radiology- MGH

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Inpatient Oncology, Responding Clinician APP, Shifts are 13 hours (Day/Night rotation) with minimal night requirement<br>
<br>
Why MGB Cancer Institute?<br>
Mass General Brigham Cancer Institute harnesses the incredible expertise of two world-renowned academic medical centers &ndash; Massachusetts General Hospital and Brigham and Women's Hospital, and our system of community hospitals and healthcare centers. Our experts drive breakthroughs every day and raise the bar for patient outcomes, as we enhance our facilities to provide next-generation spaces for our patients and care teams.
<br>
Together, we are one against cancer.<br>
https://partnershealthcare.sharepoint.com/sites/VitalsCancer<br>
<br>
How will APPs contribute to the mission of MGB CI?<br>
APPs continue to advance the mission of MGBCI by standing together as one team against cancer. APPs care for patients at all phases of their cancer journey and in many settings. They remain critical partners in ensuring access to care and support at all levels of need. APPs care for patients in ambulatory and inpatient settings. As core members of the multidisciplinary team for decades, the APP teams are key in supporting access, care delivery, and innovation associated with growth across our expanding programs and new spaces.<br>
<br>
Massachusetts General Hospital (MGH), located in Boston, MA currently has an opportunity for an Advanced Practice Provider (APP) to join our cutting-edge Inpatient Oncology team, caring for inpatients with solid tumors or hematologic malignancies.
<br>
<br>
Join a dynamic inpatient oncology team. Work within one of our two subspecialty groups with APPs that specialize in either 1) solid tumor, caring for an oncology patient population who are admitted for medical complications, new diagnoses, and treatment-related side effects, or 2) hematologic malignancies, caring for patients receiving bone marrow transplant and cellular therapies. This role offers the perfect blend of autonomy and collaboration. You&rsquo;ll work closely with oncologists and an interdisciplinary team to deliver cutting-edge care on either our solid tumor or hematologic malignancy service. Our APPs have the opportunity to be on the forefront of cancer care, collaborating with research teams to care for patients receiving first-in-human therapies as well as standard of care.
<br>
<br>
Key Responsibilities<br>
<ul><li>Provide comprehensive care for oncology patients from admission to discharge in collaboration with physicians and interdisciplinary teams.</li><li>Participate in daily interdisciplinary rounds and collaboratively develop and implement care plans.</li><li>Coordinate tests, consultations, and communicate with referring clinicians and consult services.</li><li>Perform patient education and prepare patients for discharge.</li><li>Support research initiatives and care for patients receiving first-in-human therapies as well as standard of care.</li></ul><br>
Professional Development &amp; Team Culture<br>
<ul><li>Robust 12-week orientation for new graduates and ongoing education opportunities.</li><li>Financial support for independent learning and involvement in committees and process improvement initiatives.</li><li>Commitment to teamwork and sustainable work-life balance, including:</li></ul>
o Optimized patient-to-provider ratios<br>
o Self-scheduling managed by the team<br>
o Strictly voluntary overtime<br>
<br>
Schedule &amp; Work Environment<br>
<ul><li>Our service provides 24/7 coverage, including weekends and holidays.</li><li>Shifts are 13 hours (Day/Night rotation) with minimal night requirement</li><li>Located at the main hospital on the MGH campus
</li></ul><br>
Ideal Candidates will have:<br>
<ul><li>Minimum 2 years of prior experience in an acute care/inpatient environment (either as RN or APP), with medicine, ICU or oncology experience highly desirable, preferred</li><li>Master&rsquo;s degree in nursing, national certification in advanced practice nursing OR master&rsquo;s degree in physician associate studies, with certification by NCCPA</li></ul><br>
Our practice environment reflects the values of our hospital, combining knowledge, skill and compassion to create a workforce that is caring, innovative, scientific, and empowering. If you share our commitment to delivering the highest quality patient care and excellence in clinical practice, we invite you to join us!<br>
<br>
You contribute to our success. Every role has an impact on our patients' lives, and you can make a difference. We are looking for someone as dedicated as you to be a part of our team.<br>
<br>
Summary<br>
The Nurse Practitioner (NP) is a licensed provider. The NP is responsible for the assessment and management of various populations of patients, medical and/or surgical, including diagnostic and therapeutic interventions, development of appropriate plans of care and ongoing evaluation.<br>
<br>
Does this position require Patient Care? Yes<br>
Essential Functions<br>
<ul><li>Provides direct care, counseling, and teaching to a designated patient population in the ambulatory, inpatient, operative, and/or procedural setting
</li><li>Performs complete histories and physical examinations
</li><li>Orders, interprets, and evaluates appropriate laboratory and diagnostic tests
</li><li>Develops appropriate plans of care and follow-up based on the outcomes of diagnostic, laboratory, and physical examination findings
</li><li>Consistently provides high quality and timely documentation including admission and progress notes, procedure notes, operative notes and discharge summaries
</li><li>Performs bedside procedures as are appropriate to the patient population
</li><li>Orders medications and writes prescriptions according to organizational and regulatory policies and procedures</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
Master's Degree Nursing or Physician Assistant required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials</p><p>
- Registered Nurse [RN - MA License]</p><ul><li>Advanced Practice Registered Nurse [APRN] [MA License] or</li><li>Physician Assistant [MA License]</li></ul><div><br>
Experience<br>
Experience as a Nurse Practitioner or Physician Assistant 0-1 year preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Skilled in taking medical histories to assess medical condition and interpret findings.</li><li>Ability to maintain quality control standards.</li><li>Ability to react calmly and effectively in emergency situations.</li><li>Ability to interpret, adapt and apply guidelines and procedures.</li><li>Ability to communicate clearly and establish/maintain effective working relationships with patients, medical staff and the public.</li></ul></div><p></p><p><br>
 <b>Additional Job Details (if applicable)</b></p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
267 Charles Street<p></p><p><b><br>
Pay Range</b></p>
$126,838.40 - $173,867.20/Annual<p></p><p><b><br>
Grade</b></p>
7<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

NP or PA- MGBCI Inpatient Oncology- MGH

Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.<br>
<br>
Does this position require Patient Care?<br>
Yes<br>
<br>
Essential Functions<br>
<ul><li>Interview patients to obtain medical information and measure their vital signs, weight, and height.
</li></ul><br>
<ul><li>Show patients to examination rooms and prepare necessary equipment for healthcare providers.
</li></ul><br>
<ul><li>Record patients' medical history, vital statistics, or information such as test results in medical records.
</li></ul><br>
<ul><li>Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
</li></ul><br>
<ul><li>Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
</li></ul><br>
<ul><li>Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
</li></ul><br>
<ul><li>Clean and sterilize instruments and dispose of contaminated supplies.</li></ul><p><br>
</p><div><div><div><div><div><div><div><p><b>Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred<br>
<br>
Experience<br>
Direct MA experience or medical field work 0-1 year preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal and communication skills are essential for success in this position.</li><li>Ability to prioritize tasks in complex and busy environments.</li><li>Accuracy and attention to detail.</li><li>Comply with all local, state, and federal privacy and confidentiality rules and regulations.</li><li>Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.</li><li>Comprehensive knowledge of medical terminology, procedures, and protocols.</li><li>Proficiency in electronic health record (EHR) systems and medical office software.</li><li>Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li><li>Managing one's own time and the time of others.</li></ul></div><p></p><p><b><br>
Additional Job Details (if applicable)</b></p><ul><li>
Obtain full set of vital signs and record on vitals sheet and in Epic. Report any abnormal finding to the appropriate clinician</li><li>
Review all medications with patient and make sure it is accurate and up to date in including dosage, frequency and route.</li><li>
Confirm that all allergies, contraindications, reactions and severity of allergy are up to date and reviewed in Epic.</li><li>
Perform pulmonary function testing (PFT), oximetry (SaO2) and 6 minute walk tests as needed. Document all results in Epic as appropriate.</li><li>
Manage patient flow in clinic by rooming patients, facilitating room turnover and communicating effectively on the clinic schedule board.</li><li>
Arrange hospital transport or assist in transporting patients to various departments as needed. Liaison between departments in the hospital and clinic for patient care. Arrange ambulance transportation as needed.</li><li>
Clean all exam rooms between each patient with the appropriate wipes and ensure that supplies are adequately stocked</li><li>
Assist MD/PA with all office procedures including Thoracentesis. Label and prepare any patient specimen for processing and coordinate with transport to ensure that it brought to the appropriate lab before end of day</li><li>
Remove stitches, staples, steri-strips and dressings as directed by MD.</li><li>
Clean and re-dress dressings and feeding tubes as directed. breathing treatments to patients in clinic as needed and directed.</li><li>
Prepare clinic for opening: Daily calibration of PFT/Oximetry equipment, thermometers, scales and maintain logbooks. Daily check of medication refrigerator for medication amount, expiration dates and temperatures. Verify exam rooms are clean including the floor and stocked including linen, all lights are working, all schedules are posted, consult/MD offices are prepared, phone messages have been taken off, cabinets are unlocked, and clinic list is given to radiology liaison.</li><li>
Prepare clinic for closing: verify all exam rooms are cleaned and restocked. All cabinets are locked, all sharps containers are checked for volume, all computers are shut down and logged off.</li><li>
Create daily schedule on Magnatag board for following clinic. Print clinic schedules and post in designated locations.</li><li>
Prepare all paperwork for Attending to sign is ready for the next day.</li><li>
Responsible for ordering all clinical supplies including respiratory and linens. Ensure adequate supply of forms.</li><li>
Send equipment for sterilization. Verify all equipment, supplies and medications are not expired.</li><li>
Performs all other duties as assigned by Practice Manager and/or MD/PA/NP, including all generally accepted office functions such as faxing, scanning, and mailing.</li></ul><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)</li><li>
Carrying Frequently (34-66%) 20lbs - 35lbs</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Frequently (34-66%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$ - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Medical Assistant - Lung Center

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
The MGH Department of Pharmacy is seeking a Clinical Pharmacist to join our Medication History/Transitions of Care team. This position will be focused on transitions of care, starting with admission medication histories, reconciliation, and supporting the continuum of care for patients from admission to discharge. The Clinical Pharmacist will supervise pharmacy technicians/students/residents participating in the daily conduct of this pharmacy program.
<br>
<br>
Clinical Pharmacists assume responsibility and accountability for the provision of safe, effective, and prompt medication therapy. Clinical Pharmacists proficiently provide direct patient-centered care and integrated pharmacy operational services with physicians, nurses, and other hospital personnel to deliver optimal medication therapy to patients with a broad range of disease states. These clinicians are aligned with target interdisciplinary programs and specialty services to deliver medication therapy management and to ensure pharmaceutical care programs are appropriately integrated throughout the institution. Pharmaceutical care services include, but are not limited to, assessing patient needs, incorporating age and disease specific characteristics into drug therapy and patient education, adjusting care according to patient response, and providing clinical interventions to detect, mitigate, and prevent medication adverse events. Clinical Pharmacists serve as a departmental resources and liaisons to other departments, hospital personnel, or external groups. They proficiently manage the appropriate use of medications according to professional and regulatory standards. They also conduct practice-related research and patient care, quality, and regulatory compliance initiatives designed to improve medication-use processes or pharmacy practice. Finally, Clinical Pharmacists provide medication and practice-related education/training and actively serve as preceptors for pharmacy residents and Doctor of Pharmacy students (MGH Pharmacy Residency website: https://www.massgeneral.org/education/pharmacy-residency.)<br>
<br>
REQUIRED:<br>
<br>
<ul><li>Must be eligible for licensure to practice pharmacy in the Commonwealth of Massachusetts</li><li>Postgraduate residency/fellowship training is preferred</li><li>Board Certification by examination, or equivalent certification, in the relevant specialty is preferred, required within 18 months of hiring</li><li>Must meet all Board of Pharmacy requirements to enter into a collaborative drug therapy management agreement, when applicable
</li><li>Massachusetts Controlled Substance Registration license, National Provider Index number, and a Drug Enforcement Administration Registration number, when applicable</li></ul><br>
PREFERRED:
<br>
<ul><li>Completion of ASHP-accredited PGY1 and PGY2 Pharmacy Residency in a relevant specialty are preferred</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
Doctor of Pharmacy Pharmacy required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials</p><p>
REQUIRED:</p><ul><li>Must be eligible for licensure to practice pharmacy in the Commonwealth of Massachusetts</li><li>Postgraduate residency/fellowship training is preferred</li><li>Board Certification by examination, or equivalent certification, in the relevant specialty is preferred, required within 18 months of hiring</li><li>Must meet all Board of Pharmacy requirements to enter into a collaborative drug therapy management agreement, when applicable</li><li>Massachusetts Controlled Substance Registration license, National Provider Index number, and a Drug Enforcement Administration Registration number, when applicable</li></ul><p></p><div>
PREFERRED:<br>
<ul><li>Completion of ASHP-accredited PGY1 and PGY2 Pharmacy Residency in a relevant specialty are preferred</li></ul></div><div><br>
Knowledge, Skills and Abilities<br>
<ul><li>Extensive knowledge and ability in all areas of the department including: IV Admixtures, Drug Information, Ambulatory, Manufacturing, and Drug Distribution.</li><li>Attention to detail.</li><li>Demonstrate appropriate knowledge of principles of growth and development over the life span of the neonate, adolescent, adult, and geriatric patient Possess ability to assess patient data relative to age specific needs Provide care as described in the department's policies/procedures.</li><li>Works relatively independently.</li><li>Participates in department quality improvement efforts.</li><li>Participates in the training of medical, nursing and allied health professionals.</li><li>Must complete 20 continuing education credits per year to maintain license.</li><li>Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices.</li></ul></div><p></p><p><b><br>
Additional Job Details (if applicable)</b></p><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)</li><li>
Carrying Frequently (34-66%) 20lbs - 35lbs</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Frequently (34-66%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$127000.00 - $169,079.04/Annual<p></p><p><b><br>
Grade</b></p>
7<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinical Pharmacist, Medication History/Transitions of Care MGH

Clinical Pharmacist - Advanced Heart Failure and Cardiac Transplant MGH

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.<br>
<br>
Does this position require Patient Care? Yes<br>
<br>
Essential Functions:<br>
<ul><li>Interview patients to obtain medical information and measure their vital signs, weight, and height.
</li><li>Show patients to examination rooms and prepare necessary equipment for healthcare providers.
</li><li>Record patients' medical history, vital statistics, or information such as test results in medical records.
</li><li>Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
</li><li>Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
</li><li>Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
</li><li>Clean and sterilize instruments and dispose of contaminated supplies.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred</p><p></p><p><b>
Medical Assistant: Principle Duties and Responsibilities - Clinical</b></p><p></p><p>
Provides safe, compassionate patient care under the supervision of the Nurse Manager and licensed personal (RNs) working with the MA on a daily basis</p><p></p><p>
Performs all duties and responsibilities as described in the Medical Assistant position description</p><p></p><p>
Facilitates flow of patients from waiting room to infusion chairs in a timely manner as close as possible to scheduled appointment times Observes, reports and records vital signs, height and weight, pain level, and allergies as directed by the provider</p><p></p><p>
Obtains vital signs, height and weight, pain level and allergies. Documents results in the patient&rsquo;s record (LMR).</p><p>
Monitors vital signs on patient receiving ketamine administration as per protocol.</p><p>
Promptly informs the MD, anesthesiologist, or staff nurse of any significant change in vital signs or acute symptoms</p><p>
Conducts a brief focused assessment of the patient, including interval changes
</p><p></p><p>Performs a variety of complex patient treatments and procedures according to standard policies and procedures, these may include but are not limited to:</p><p></p><p>
Blood pressure cuff, pulse oximetry probe placement and 02 saturation measurement provides snack, blankets, ice packs, comfort items help with discharge procedures, linen change helps coordinate change in infusion schedule with MD and administrative assistant prepares forms for informed consent</p><p></p><p>
Physically prepares patients for and assists care providers with examinations and therapeutic procedures
</p><p>Instructs and assists patients while getting infusions</p><p>
 Instructs patients and families for expectations in the clinic</p><p>
Participates in daily operational activities necessary for a safe patient and staff environment. Maintains JACHO standards on the unit</p><p>
Cares for medical equipment and supplies and monitors sterilization of appropriate equipment.</p><p>
Ensures patient safety</p><p>
Escorts patients from waiting area to and from treatment areas</p><p>
Rounds on patients routinely for to assist with falls prevention</p><p>
Aids patients with toileting (including escorting patients to and from bathroom to prevent patient falls)</p><p>
Assists with patient transfers (i.e. wheelchair to/from bed/stretcher; stretcher to/from bed) and bed positioning</p><p>
Provides nutritional snacks for patients as appropriate</p><p>
Collaborates with Medical Director to identify and meet learning needs</p><p>
 7.1 Attends educational programs to advance knowledge and skill</p><p>
 7.2 Adheres to the standards of required training</p><p></p><p><b>
Patient Services Coordinator II: Principal Duties and Responsibilities - Administrative</b></p><p></p><p>
Cross trained to provide back up for all check in and checkout functions as outlined by the MGH/MGPO Front Desk Standards and Cadence Front Desk Check In User without Registration Training Track.</p><p></p><p>
Maintains confidentiality and privacy which is consistent with HIPAA guidelines.</p><p></p><p>
Provides basic information/instructions to patients regarding Hospital and practice procedures. Will arrange escort or interpreter services as needed.</p><p></p><p>
Is competent in the use of automated systems used on the unit.</p><p>
Basic understanding of Ambulatory Patient Tracking System.</p><p>
Knowledge of Voalte communicating system</p><p>
Competence in scheduling patient appointments via Epic Hyperspace</p><p>
Prints upcoming schedules for patient verification and confirmation.</p><p></p><p>
Performs the daily management of encounter form processing and reconcilement.</p><p>
Knowledge of scanning procedures and label printing.</p><p>
Ensures completeness of all encounter forms by the patient as required for processing</p><p></p><p>
Remains current on any changing issues within the unit which affects initial patient flow</p><p></p><p><b><br>
Additional Job Details (if applicable)</b></p><p>
Under the direction of the Nurse Manager, the Medical Assistant works in the clinical setting providing direct and indirect service for patients and providers. The medical assistant works with the interdisciplinary health team in providing a wide variety of clinical, administrative and technical support functions in the delivery of healthcare in the Ketamine Infusion Unit. The Medical Assistant for the Ketamine Infusion Unit will also be cross-trained to perform the administrative responsibilities of the Patient Service Coordinator II.<br>
Shifts needed are Tuesday, Thursday, Friday 8:30-5. Evenings and weekends are available to pick up as well.</p><p></p><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)</li><li>
Carrying Frequently (34-66%) 20lbs - 35lbs</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Frequently (34-66%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 Parkman Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
32<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$22.00 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Medical Assistant I

DeepHealth

<div><p>Job Summary</p><p>
The Technical Support Engineer for Clinical AI product line is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes.</p><p></p><p><b><br>
Expanded Essential Duties and Responsibilities</b></p><ul><li>
Serve as the primary Clinical AI product line technical support resource.</li><li>
Provide first-level support for Clinical AI products and healthcare IT systems, troubleshooting and resolving escalated technical issues.</li><li>
Respond to customer inquiries via phone, email, and ticketing systems in a timely and professional manner.</li><li>
Coordinate projects and take ownership of tasks while serving as the primary point of contact for customer communication and issue resolution.</li><li>
Collaborate with Level two support, Strategic Account Support, IT, Product, Engineering, and Project Management teams to escalate and resolve complex issues.</li><li>
Monitor and triage support queues, assigning tickets to the appropriate product or functional teams.</li><li>
Maintain detailed records of incidents, resolutions, workflows, and system changes within the ticketing system.</li><li>
Contribute to continuous improvement initiatives, including support processes, knowledge base documentation, and root cause analysis efforts.</li><li>
Ensure compliance with healthcare regulatory standards and internal IT policies.</li><li>
Support and maintain strong relationships with key customers by providing proactive communication, updates, and technical guidance.</li><li>
Deliver product and service training to administrators, service-level users, and customers as needed.</li><li>
Perform DeepHealth Clinical AI product system updates, upgrades, and maintenance activities.</li><li>
Conduct pre-sales technical evaluations and provide level-of-effort assessments for customer solutions.</li><li>
Integrate and support solutions within public cloud environments and DeepHealth platforms.</li><li>
Design, implement, document, and support technical solutions that meet customer and organizational requirements.</li><li>
Work cross-functionally with internal teams to ensure customer satisfaction, issue resolution, and operational success.</li><li>
Educate customers on system functionality and best practices to optimize healthcare delivery and workflow efficiency.</li><li>
Identify opportunities to improve customer experience and contribute to ongoing operational and service enhancements.</li></ul><p></p><p><b><br>
Minimum Qualifications, Education, and Experience</b></p><ul><li>
Bachelor&rsquo;s degree in Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.</li><li>
Minimum of 5 years of experience in IT support roles.</li><li>
Minimum of 3 years of experience in a similar healthcare or radiology-focused technical support role.</li><li>
Strong knowledge of Windows operating systems (Windows 7 and above, Windows Server).</li><li>
Strong Linux system administration and command-line experience.</li><li>
Experience with MSSQL database management and relational database technologies.</li><li>
Strong understanding of networking concepts, troubleshooting, and infrastructure support.</li><li>
Experience supporting PACS, RIS, DICOM, HL7, EMR, and other healthcare IT systems.</li><li>
Proven experience troubleshooting complex software applications and healthcare technology solutions.</li><li>
Experience with public cloud environments and cloud-based integrations.</li><li>
Familiarity with scripting, data serialization, and reporting tools such as SSRS.</li><li>
Strong troubleshooting, analytical thinking, and critical problem-solving skills.</li><li>
Experience using ticketing systems and ITIL-based support processes.</li><li>
Strong customer service, relationship management, and call center support experience.</li><li>
Excellent written and verbal communication skills with both technical and non-technical audiences.</li><li>
Ability to manage multiple priorities and work effectively under pressure.</li><li>
Ability to collaborate effectively across cross-functional technical and business teams.</li><li>
Flexibility to work varied schedules and participate in on-call rotations as required.</li><li>
Strong understanding of PC/server hardware platforms and general IT infrastructure.</li><li>
Professional communication and interpersonal skills required for internal and external customer interactions.</li></ul><p><b><br>
Preferred Qualifications</b></p><ul><li>
CCNA or CCNP certification.</li><li>
CompTIA Linux+, RHCA, or RHCT certification.</li><li>
Radiology workflow experience.</li><li>
Experience in healthcare or clinical IT environments.</li><li>
Advanced knowledge of healthcare imaging and workflow technologies.</li></ul><p></p><p><i><br>
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.</i></p><p></p><p><b><br>
Quality Standards</b></p><ul><li>Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.</li><li>Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.</li><li>Follows all local, regional and country laws concerning employment.</li><li>Follows all DeepHealth policies and procedures.</li><li>Follows data privacy, compliance, safety and confidentiality standards at all times.</li><li>Practices universal safety precautions.</li><li>Promotes good public relations on the phone and in person.</li><li>Adapts and is willing to learn new tasks, methods, and systems.</li><li>Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.</li><li>Completes job responsibilities in a quality and timely manner.</li></ul><p></p><p><b><br>
Travel</b></p><p>
This position may require occasional travel.</p><p></p><p><b><br>
Working Environment</b></p><p>
Remote</p><p></p><p><b><br>
Physical Demands</b></p><p>
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.</p></div><p></p>

Technical Support Engineer Associate

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