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operations manager

Advantive

<div><div><div><div><div>Tampa, FL</div>
</div><div></div><div><ul><div>Marketing</div> <div></div><div>Full Time</div> <div></div><div>353678</div></ul><div> 
</div></div></div></div><div><div><div><div>At Advantive, we don&rsquo;t just make software&mdash;we build careers and power the manufacturing and distribution backbone of the global economy. We are growing fast, investing in AI, and building a culture where motivated, curious people rise quickly.
<div>Our Marketing Operations Manager plays a critical role at the intersection of marketing, sales, and revenue operations. You will be responsible for ensuring data accuracy, reporting integrity, and operational efficiency across our systems&mdash;ultimately enabling smarter, faster growth decisions. You&rsquo;ll analyze performance across the funnel, connect marketing activity to revenue outcomes, and help optimize the buyer journey from first touch to closed-won.

This role is perfect for someone with strong analytical aptitude, technical curiosity, and a passion for operational excellence who&rsquo;s eager to grow in a fast-moving, data-driven environment.

Responsibilities:
<ul>
<li>Own marketing analytics and dashboards end-to-end, translating data into clear, actionable insights that inform marketing and leadership decisions, optimize spend, and demonstrate ROI.</li>
<li>Strengthen and govern marketing attribution models to clearly show how marketing influences pipeline, revenue, and closed-won outcomes across lines of business.</li>
<li>Monitor end-to-end funnel health, including conversion rates, velocity, and drop-off points across marketing, business development, and sales stages&mdash;recommending operational adjustments to improve efficiency and predictability.</li>
<li>Partner closely with Business Development and Revenue Operations to define, document, and enforce rules of engagement, including lead definitions, routing, ownership, SLAs, and reporting standards.</li>
<li>Ensure clean, aligned data and seamless system integration across Salesforce, Pardot, and connected platforms, in partnership with Revenue Operations and Business Systems, to support reliable reporting and decision-making.</li>
<li>Enable performance measurement across marketing and BD initiatives, ensuring all activity is properly tracked, attributed, and connected to pipeline impact.</li>
<li>Manage cross-functional operational initiatives and timelines within Asana or similar tools to ensure alignment across Marketing, Business Development, RevOps, and Systems teams.</li>
<li>Evaluate and recommend technologies and process improvements that enhance analytics, automation, and operational scalability.</li>
<li>Work with marketing and leadership to interpret trends, surface risks and opportunities, and develop data-backed recommendations that improve funnel throughput and conversion outcomes.</li>
<li>Develop business requirements for systems enhancements in partnership with the Business Systems team to support evolving GTM and operating models.</li>
</ul>
</div>Competencies
<ul>
<li>Business &amp; Performance Insight: Understands how data, GTM motions, and operational decisions impact pipeline, revenue, and business performance.</li>
<li>Systems &amp; Process Orientation: Thrives on connecting tools, designing scalable processes, and ensuring data integrity across the revenue engine.</li>
<li>AI Fluency &amp; Application: Leverages AI tools and emerging technologies to enhance research, messaging development, competitive analysis, content creation, and performance optimization&mdash;improving speed, insight quality, and measurable business impact.</li>
<li>Cross-Functional Influence: Able to partner effectively with Business Leaders, Business Development, Marketing, and RevOps leaders&mdash;driving alignment without direct authority.</li>
<li>Operational Ownership: Takes accountability for the accuracy, consistency, and usefulness of marketing and business development operational data, processes, and reporting.</li>
<li>Judgment &amp; Problem Solving: Identifies root causes behind performance issues and distinguishes between one-off exceptions and systemic gaps.</li>
<li>Curiosity &amp; Continuous Improvement: Continuously explores better ways to measure impact, improve efficiency, and adapt operations as the business evolves.</li>
</ul>
Qualifications
<ul>
<li>Bachelor&rsquo;s Degree, preferably in business, marketing, economics, data analytics, or a related field</li>
<li>2&ndash;3 years of experience in marketing operations, revenue operations, or data analytics (internships and early career experience welcome)</li>
<li>Working knowledge of Salesforce CRM; familiarity with Pardot or other marketing automation platforms</li>
<li>Experience or interest in tools such as Asana, 6sense, Zoominfo, Outreach.io, Conversica or AI-driven analytics tools like Glyphic</li>
<li>Proficiency in Excel or Google Sheets; exposure to BI or visualization tools (Power BI, Tableau, or Google Data Studio) a plus</li>
<li>Strong project management and organizational skills</li>
<li>Excellent communication skills with the ability to explain technical insights in business terms</li>
</ul>
Location: Tampa, FL

In-office requirement: 2 days a week

While we offer workplace flexibility, this role currently requires onsite presence two days per week at our Tampa office to support team alignment and cross-functional collaboration. Please note that in-office requirements are subject to change.
<div><div>Why Advantive?
<ul>
<li>Culture of Growth: We don&rsquo;t hire to fill seats&mdash;we hire to develop talent. You&rsquo;ll be supported like an athlete, coached like a leader, and challenged like a builder.</li>
<li>Career Acceleration: Many of our best leaders started in frontline roles like this one. We believe in moving fast and promoting from within.</li>
<li>Real Impact: You&rsquo;re not a cog in the machine here. Your work helps real businesses that keep supply chains, manufacturing lines, and entire industries running.</li>
</ul></div><div>Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process.</div>
<div></div>
Interview Process:</div>
<div> We believe in identifying a strong fit between our company and our employees and supporting a culture of creative problem solving and innovation. To that extent, if selected for next steps, you will be invited to complete a series of assessments that focus on aptitude and personality prior to a recruiter interview. Everyone at the company from early career all the way to CEO has taken these assessments. The assessment email will be coming from a no-reply email address via our ATS (Hirebridge), so please be on the lookout!</div>

Advantive is an equal opportunity employer. We are committed to equal employment regardless of race, color, ethnicity, ancestry, religion, sex (including pregnancy, sexual orientation, or gender identity or expression), national origin, age, disability, veteran status, or other class protected by applicable law. All qualified applicants will receive consideration for employment without regard to these characteristics. We are committed to providing reasonable accommodations to individuals with disabilities and to ensuring a fair and inclusive hiring process.

Warning! Advantive does not make job offers without conducting face-to-face (including virtual) interviews and will never ask you for money and/or personal information such as Social Security or bank information during the interview process.
 
 
Job scams have been reported against many companies. For more information, please visit: FTC Job Scams.</div></div></div></div></div>

Marketing Operations Manager

Cardiovascular Center of Tampa

Job Summary:To provide essential administrative and clerical support to ensure smooth daily operations of Cardiovascular Center of Tampa, PA., facilitating efficient patient flow and support to healthcare providers.Responsibilities/ Front DeskPatient Relations: Manage check in check out personal.Fill in this position if staff is out.Review schedules day prior for:a. Insurance and referral problems. Notify staff to contact the patient for clarification.b. Front office staff to notify patient the day prior that we do not have a referral. Try to reschedule the patient.c. Review patient account for current insurance cards.d. Review patient accounts for past due balances.e. Train staff to use the IE for insurance verification.f. Train staff in checking to see if a current insurance card is on file.g. Train staff to collect co pays, past due balances.h. Train staff to remove anyone from the schedule daily who was not seen.i. Train staff to complete their daily closing paper work. Balance against the end of day report.j. Train staff in taking proper messages.a. Non urgent medical questions go to the assigned MA for that doctor.b. Prescription refills go to the assigned MA for the doctor.c. Urgent medical problems or questions are taken directly to the doctor or texted directly to them.d. Billing questions go to PWMD.RESPONSIBILITIES/ ADMINISTRATIVE/EMRa. Setting up office schedules for the year.b. Setting up new and referring physicians.c. Setting up new employees: User name and password, computer rights.d. Blocking schedules for physicians and staff vacations, time off and holidays.e. Adding and linking pharmacies.f. Adding insurance companies.g. ScanningFINANCIALS / BILLINGa. Creating and billing all diagnostic office studies.b. Review Holter, event, MCT reports in Rhythm Expressc. Posting payments.d. Creating claims and payments for medical records.e. Closing and balancing the daily office with the front desk.f. Make the deposits at the bank.g. Run credit card report dailyh. how to void credit card transaction.i. Work collection reports.j. Work encounter without claims report.k. Working the t jelly bean for claims and phone encounters.l. Gather missing hospital records for PWMD.CLERICAL / COMMUNICATIONS.a. Respond to patient inquires, delivering exceptional customer service and ensuring clear communication with staff.b. Answer phones when needed.c. Manage emails.d. Act as a liaison between patient, staff and providers.e. Order office supplies.f. Order medical supplies.g. Filing, scanning.h. Run reports as requested.i. Oversee the cleanliness and functionality of the office.j. Notifying Pro-Assurance of any potential claim.k. Review subpoenas from attorneys prior to medical records being sent.l. Running the copy machine report monthly.m. Work the T jelly bean for all phone encounters sent to you.Pay: $22.00 - $26.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Medical Practice Operations Manager

Citi

<div>We are seeking an accomplished and highly experienced Vice President to lead a critical team within our Loan Trading Operations department. This role demands in-depth subject matter and industry expertise to integrate various operational aspects and contribute significantly to the establishment of operating standards. The Vice President will be responsible for overseeing all operational facets of loan trading, including the servicing of desk positions, ensuring the efficient, accurate, and compliant processing of trades, and providing comprehensive leadership to a team of operations professionals. Success in this role requires a deep understanding of the syndicated loan product lifecycle, regulatory requirements, and industry best practices, with a particular emphasis on expertise in LSTA documentation. This position also involves strategic planning, budgeting, and policy formulation within the area of expertise, influencing colleagues across various functions, and occasional external clients.
 
 
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. 
 
Responsibilities:<ul><li>
Team Leadership &amp; Management: Provide full management responsibility for a team of loan trading operations specialists, including performance evaluation, hiring, and development. Foster an accountable, ethical, and results-oriented environment, ensuring continuous development and optimal performance.</li><li>
Operational Excellence: Oversee and manage operational processes for syndicated loan trading, encompassing trade capture, confirmations, settlement, payments, and reconciliations. Drive initiatives to ensure the volume, quality, timeliness, and delivery of complex deliverables related to loan documentation processes for the team.</li><li>
Risk Management &amp; Compliance: Accountable for the integrity of processes, operations, and associated results. Proactively identify, mitigate, manage, resolve, and escalate operational risks and issues. Ensure strict compliance with all applicable laws, rules, regulations, and internal policies. Serve as a subject matter expert on LSTA documentation (e.g., LSTA Standard Terms and Conditions, Confirmation documents, Credit Agreements), guiding the team on proper interpretation, preparation, review, and application in all trade processing, settlement &amp; servicing activities.</li><li>
Process Improvement &amp; Strategic Initiatives: Develop and implement business plans, policies, and procedures. Lead projects to drive business initiatives, client solutions, and cost-saving opportunities. Continuously evaluate and enhance existing operational workflows, assessing service quality, and identifying areas for process, service, or technology enhancements. Stay abreast of developments within the loan documentation/processing function and assess their impact on the business. Define, develop, implement, and track appropriate KPIs and SLAs for the group.</li><li>
Stakeholder Engagement: Support a wide range of internal clients (product, sales, trading, legal and technology) and external corporate clients. Build and maintain effective relationships with colleagues, management, internal/external clients, and stakeholders, influencing them through collaborative communication to understand their needs and provide effective solutions. Conduct discovery and due diligence activities with clients to meet their needs.</li><li>
Problem Solving &amp; Analysis: Responsible for detailed analysis of complex loan-related issues where the best course of action is not immediately evident, recommending and taking appropriate actions. Possess advanced analytical skills to filter, prioritize, and validate complex material from multiple projects, defining problems and developing robust solutions.</li><li>
Ethical Conduct &amp; Supervision: Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Drive compliance with applicable laws, rules, and regulations, adhere to Policy, apply sound ethical judgment, and effectively supervise the activity of others, creating accountability for maintaining these standards.</li></ul> 
Qualifications:<ul><li>
6-10 years of Experience in financial services operations, with a significant focus on loan trading operations.</li><li>
Demonstrated expertise in syndicated loan products, market conventions, and the entire trade lifecycle.</li><li>
Strong understanding of business processes, systems, and tools used in the loan process, including familiarity with industry platforms such as ClearPar and LoanIQ.</li><li>
Proven ability to identify, mitigate, manage, resolve, and escalate risks and issues within a complex operational environment.</li><li>
Strong knowledge of various risk types, policies, control measures, and processes.</li><li>
Excellent leadership, communication, interpersonal, and negotiation skills, with a proven ability to influence stakeholders at all levels.</li><li><div>
Comply with applicable laws, rules, and regulations, and adhering to Policies</div></li></ul> 
Education:<ul><li>
Bachelor&rsquo;s/University degree, Master&rsquo;s degree preferred</li></ul>
-
Job Family Group:
Operations - Transaction Services
-
Job Family:
Loan Documentation and Processing
-
Time Type:
Full time
-
Primary Location:
Tampa Florida United States
-
Primary Location Full Time Salary Range:
$93,440.00 - $140,160.00 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Anticipated Posting Close Date:
Mar 27, 2026
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Loan Trading Operations Senior Manager

fillir

OverviewFillir is seeking a highly motivated and organized Practice Manager to lead the daily operations of our new Tampa location. This role is responsible for ensuring the practice operates efficiently while delivering an exceptional client experience consistent with fillir's brand standards.The Practice Manager will oversee clinic operations, team leadership, financial performance, and administrative systems while supporting providers and maintaining compliance with medical and aesthetic industry regulations. This individual will serve as the operational leader of the location, fostering a positive team culture and ensuring the highest level of service for our clients.This is a hands-on leadership role that requires strong organizational skills, attention to detail, and a passion for delivering outstanding client experiences in a fast-paced aesthetic practice.Responsibilities:Operational Leadership<ul><li>Oversee all aspects of daily clinic operations, including scheduling, client flow, treatment room utilization, and administrative workflows to ensure efficiency and a seamless client experience</li><li>Maintain fillir's high standards for client care, service excellence, and professionalism</li><li>Ensure the practice environment is organized, welcoming, and operating at peak efficiency</li><li>Collaborate with fillir leadership on operational improvements and implementation of company initiatives</li></ul>Team Management<ul><li>Supervise and support clinic staff including client coordinators, nurses, aestheticians, and administrative team members</li><li>Lead hiring, onboarding, training, and ongoing development of team members</li><li>Conduct performance evaluations and provide coaching to support staff success</li><li>Foster a positive, collaborative, and accountable team culture aligned with Fillir values</li></ul>Financial &amp; Business Management<ul><li>Support financial performance through operational efficiency and strong scheduling management</li><li>Monitor daily revenue, appointment utilization, and provider productivity</li><li>Assist leadership with budgeting, expense management, and financial reporting</li><li>Ensure proper handling of client transactions, product sales, and service revenue</li></ul>Client Experience<ul><li>Ensure every client receives an exceptional experience from arrival to checkout</li><li>Address client concerns or service recovery situations with professionalism and care</li><li>Support front desk operations and ensure smooth scheduling, communication, and follow-up</li></ul>Compliance &amp; Administration<ul><li>Maintain accurate and compliant medical records in accordance with HIPAA and healthcare regulations</li><li>Ensure adherence to all medical spa regulations, safety standards, and company policies</li><li>Oversee inventory management for medical supplies, retail products, and operational materials</li><li>Ensure proper documentation, consent forms, and treatment protocols are followed</li></ul>Systems &amp; Workflow Management<ul><li>Utilize Electronic Medical Record (EMR/EHR) and practice management systems to ensure documentation accuracy and operational efficiency</li><li>Monitor reporting dashboards and operational metrics to identify opportunities for improvement</li><li>Implement best practices in scheduling, client communication, and operational workflow</li></ul>Qualifications<ul><li>3&ndash;5+ years of experience in medical practice management, med spa management, or healthcare office management</li><li>Strong leadership and team management experience in a fast-paced environment</li><li>Experience in aesthetic medicine, dermatology, plastic surgery, or medical spa operations preferred</li><li>Proven ability to manage clinic operations, staff performance, and client experience</li><li>Strong financial awareness including revenue tracking, scheduling optimization, and expense management</li><li>Familiarity with EMR/EHR systems and practice management software (Boulevard)</li><li>Knowledge of HIPAA regulations, medical documentation standards, and healthcare compliance requirements</li><li>Exceptional organizational, communication, and problem-solving skills</li><li>Ability to multitask and adapt in a high-growth environment</li></ul>What We&rsquo;re Looking ForThe ideal candidate is a strong leader, highly organized, and passionate about delivering exceptional service. They thrive in fast-paced environments, take ownership of operations, and are committed to helping both the team and the business succeed.At fillir, we believe the client experience always comes first. Our Practice Manager will play a key role in ensuring every client feels welcomed, cared for, and confident in the services we provide.Pay: $56,235.51 - $67,724.48 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Practice Manager

Tampa Family Health Centers

<div><h2 class="jobSectionHeader">Health Center Office Manager</h2>
Location: Tampa, Florida
Organization: Tampa Family Health Centers (TFHC)<h3 class="jobSectionHeader"> 
About Tampa Family Health Centers</h3>
At Tampa Family Health Centers, healthcare is more than a service&mdash;it&rsquo;s our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change.
Joining TFHC means becoming part of a mission-driven organization where leaders play a critical role in supporting patient care, staff success, and operational excellence.<h3 class="jobSectionHeader">
Position Summary</h3>
We are seeking an Office Manager to oversee the day-to-day operations of a health center location. This role is responsible for ensuring smooth clinic operations, effective staff supervision, efficient patient flow, and compliance with all organizational, regulatory, and accreditation standards. The Office Manager works closely with clinical and administrative leadership to support high-quality care and patient satisfaction.<h3 class="jobSectionHeader">
Essential Responsibilities</h3><ul><li>
Manage daily operations of the health center and oversee provider schedules</li><li>
Provide direct supervision to administrative staff, including scheduling, PTO approval, payroll accuracy, onboarding, and ongoing training</li><li>
Ensure compliance with TFHC policies, HRSA, state, federal, and accreditation requirements</li><li>
Oversee front office registration, check-in/check-out, and patient flow</li><li>
Address employee performance management and personnel processes</li><li>
Serve as a liaison between administrative staff, nursing, and medical records</li><li>
Monitor inventory, supplies, and equipment maintenance</li><li>
Ensure cash handling procedures are followed and balanced daily</li><li>
Run, review, and sign required operational and financial reports timely</li><li>
Handle patient questions, concerns, and complaints professionally</li><li>
Maintain a clean, safe, and professional clinic environment</li><li>
Support quality improvement initiatives and chart audits as needed</li><li>
Promote TFHC&rsquo;s Mission, Vision, and Values and foster a collaborative team culture</li><li>
Perform other duties as assigned</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Bachelor&rsquo;s degree in Business or related field required</li><li>
Minimum of 5 years of office management experience</li><li>
Minimum of 1 year of supervisory experience</li></ul><h3 class="jobSectionHeader">
Skills &amp; Abilities</h3><ul><li>
Ability to navigate and document in an Electronic Health Record (EHR)</li><li>
Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint</li><li>
Strong written and verbal communication skills</li><li>
Ability to analyze and resolve billing, claims, and operational issues</li><li>
Ability to manage multiple priorities in a fast-paced healthcare environment</li><li>
Strong understanding of healthcare operations, compliance, and regulations</li></ul><h3 class="jobSectionHeader">
Benefits &amp; Rewards</h3>
TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees), including:<ul><li>
Medical, Dental, and Vision Insurance</li><li>
Life and Disability Insurance</li><li>
Generous PTO and 7 paid company holidays</li><li>
401(k) program with employer contribution after one year</li><li>
Employee discount program for tickets, travel, and entertainment</li></ul><h3 class="jobSectionHeader">
Why Join TFHC?</h3>
As an Office Manager at TFHC, you&rsquo;ll play a key leadership role in ensuring operational excellence while supporting a mission that makes a meaningful difference in the community.<h3 class="jobSectionHeader">
Join Us</h3>
If you&rsquo;re an experienced healthcare operations professional looking to lead with purpose, we encourage you to apply and join Tampa Family Health Centers.</div>

Office Manager

A Hiring Company

<div>
 
 Customer Service Manager
 
 
 
 
 Business Center Manager
 
 When you join our team as a Business Center Manager, you will be responsible for leading and overseeing all daily operations of the Business Center. This position plays a key leadership role in driving customer satisfaction, operational excellence, and department performance. You will manage business customer relationships, supervise and develop team members, oversee scheduling and workflow processes, and ensure efficient execution of customer orders from start to finish.As a leader within our organization, you will be expected to identify opportunities to improve service, increase sales, and enhance operational efficiency while collaborating with other departments to achieve overall company goals.
 
 WHY SANWA FOOD GROUP
 
 
 :
 
 Sanwa Famer's Market, a division of Sanwa Food Group, has been a pillar in the Tampa Community for more than 40 years. Throughout the years we've established ourselves as a leader in the food distribution industry. Our array of eclectic grocery, produce and meat selections span the globe, and our customer focus initiatives provides a service that continues to drive our success.We take pride in creating a diversified culture where our team members are able to grow and learn to excel in various opportunities within our company.As a Sanwa team member, you will become part of our dynamic, growing company, servicing both retail and wholesale customers in a fast-paced service driven environment. We are looking for truly exceptional individuals to continue the Sanwa tradition of excellence. Come grow with us!
 
 MAIN JOB DUTIES AND RESPONSIBILITIES:
 
 <ul>
 <li>
 Oversee and manage all day-to-day operations of the business Center, ensuring efficiency, accuracy, and high service standards
 </li>
 <li>
 Lead, coach, develop Business Center staff; conduct performance evaluations, provide feedback, and support employee growth
 </li>
 <li>
 Manage staffing levels, scheduling, productivity, and attendance to ensure operational coverage and efficiency
 </li>
 <li>
 Oversee business customer orders from placement through fulfillment while ensuring quality, accuracy, and on-time completion
 </li>
 <li>
 Build and maintain strong relationships with business customers through professional communication via phone, email, and in person
 </li>
 <li>
 Ensure compliance with food safety guidelines and proper handling of temperature-sensitive products
 </li>
 <li>
 Coordinate with purchasing and other departments to maintain product availability, support special sales, and facilitate new item requests
 </li>
 <li>
 Handle escalated customer concerns, billing discrepancies, and order fulfillment issues with professionalism and urgency
 </li>
 <li>
 Manage financial functions including cash handling, register reconciliation, billing, invoicing, and reporting
 </li>
 <li>
 Monitor department performance metrics and identify opportunities to improve customer service, workflow, and profitability
 </li>
 <li>
 Maintain a clean, safe, secure, and organized work environment in accordance with company policies and legal regulations
 </li>
 <li>
 Ensure team compliance with all company policies, safety standards, and confidentiality requirements
 </li>
 <li>
 Collaborate with other department leaders to support company-wide initiatives and operational goals
 </li>
 <li>
 Lead by example in delivering exceptional customer service and fostering a positive team culture
 </li>
 <li>
 Perform other duties as assigned
 </li>
 </ul>
 
 Physical Demands:
 
 <ul>
 <li>
 Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds.
 </li>
 <li>
 Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
 </li>
 <li>
 Must be able to perform duties with or without reasonable accommodations
 </li>
 <li>
 Flexible Work Schedule/ Weekends &amp; Holidays a must
 
 </li>
 </ul>
 
 Job Qualifications:
 
 <ul>
 <li>
 Ability to work both independently and within a team environment
 </li>
 <li>
 Ability to multi-task, prioritize, and manage time effectively
 </li>
 <li>
 Ability to provide and lead others to provide prompt and courteous customer service
 </li>
 <li>
 Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
 </li>
 <li>
 Ability to interpret and apply company policies and procedures
 </li>
 <li>
 Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
 </li>
 <li>
 Ability to evaluate and drive performance of self and others
 </li>
 <li>
 Ability to understand and apply management principles such as scheduling, delegating, and orchestrating.
 </li>
 <li>
 Ability to operate a POS system efficiently and accurately
 </li>
 <li>
 Ability to safely and properly operate equipment, including electric/manual hand jack, and cardboard baler and perform general cleaning duties to company standards
 </li>
 <li>
 Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Intermediate computer skills
 </li>
 </ul>
 
 Education and Experience:
 
 <ul>
 <li>
 High School Diploma/ associate's degree a must
 </li>
 <li>
 A minimum of 2 years of progressive experience in a retail/Grocery/Food Service environment
 </li>
 <li>
 A combination of education and experience providing equivalent knowledge
 </li>
 <li>
 Prior management experience preferred
 </li>
 </ul>
</div>

Customer Service Manager

Barbaricum

<div><div>Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 17 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.

Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join our team.</div>

Barbaricum is seeking a Program Manager to serve as the primary liaison between U.S. Central Command (CENTCOM) and contractor leadership, ensuring effective coordination, oversight, and execution of contract workforce operations. This role is responsible for aligning program objectives with CENTCOM mission priorities through strategic planning, resource management, and stakeholder engagement.

The selected candidate will oversee the execution of multiple interrelated projects, ensuring compliance with contractual requirements, performance standards, and operational policies. This position requires strong leadership, communication, and problem-solving skills in a high-tempo, mission-critical environment.

Responsibilities:
<ul><li>Develop and execute comprehensive program strategies aligned with CENTCOM objectives, including scope, milestones, and timelines.</li><li>Establish and maintain standard operating procedures (SOPs) for workforce management, performance tracking, and reporting.</li><li>Ensure integration and coordination across all projects to meet mission requirements and organizational standards.</li><li>Manage and allocate personnel, budgets, and resources to optimize program performance and efficiency.</li><li>Oversee scheduling, assignments, and tasking for a large contract workforce (40+ personnel).</li><li>Support recruitment and hiring efforts to ensure staffing aligns with program needs.</li><li>Establish performance standards and implement corrective actions for underperforming personnel.</li><li>Identify, assess, and mitigate program risks, developing contingency plans for mission-critical scenarios.</li><li>Provide real-time problem resolution while balancing operational priorities and strategic objectives.</li><li>Serve as the primary point of contact between CENTCOM leadership and contractor management.</li><li>Deliver executive-level briefings and reports on program performance, risks, and resource allocation.</li><li>Collaborate with military leadership, public affairs teams, and external stakeholders to ensure mission success.</li><li>Implement quality control measures to ensure all deliverables meet CENTCOM and DoD standards.</li><li>Develop and deliver monthly, quarterly, and annual performance reports with data-driven recommendations.</li><li>Track and analyze contractor performance metrics to ensure compliance with contractual requirements.</li><li>Support emergent operations, including 24/7 surge support during crises or mission-critical events.</li></ul>

Required Qualifications:
<ul><li>Active DoD Top Secret clearance with SCI eligibility.</li><li>Minimum of seven (7) years of progressive experience in program management supporting complex, multi-project environments.</li><li>Experience managing large-scale contract workforces (40+ personnel) in high-tempo operational settings.</li><li>Experience with strategic communications, media operations, and content production planning (including photo and video production).</li><li>Demonstrated ability to analyze performance data, assess risks, and provide actionable recommendations to senior leadership.</li><li>Strong understanding of U.S. military structure, culture, and operational environments, particularly within CENTCOM or similar commands.</li><li>Proven leadership, communication, briefing, and critical thinking skills.</li><li>Ability to manage competing priorities and deliver high-quality results under tight timelines.</li><li>Bachelor's degree in a related field (e.g., Business, Communications, Management, or related discipline); additional experience may be substituted in lieu of a degree.</li></ul>

Preferred Qualifications:
<ul><li>Experience supporting CENTCOM or other Combatant Commands.</li><li>Experience with DoD public affairs, strategic communications, or information operations programs.</li><li>Program Management Professional (PgMP) certification.</li><li>Project Management Professional (PMP) certification.</li><li>Lean Six Sigma Green Belt or Certified Six Sigma Black Belt (CSSBB).</li><li>Certified ScrumMaster (CSM) or Certified Scrum Product Owner (CSPO).</li></ul>
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EEO Commitment

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.</div></div>

Program Manager

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