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clinical coordination assistant

events program coordinator

National Cherry Blossom Festival

<div>
 
 Company Description
 
 
 
 The National Cherry Blossom Festival, a 501(c)(3) nonprofit organization based in Washington, DC, produces and promotes one of the world's premier springtime celebrations and positions Washington, DC, as the springtime destination. The Festival is dedicated to promoting the beauty of nature and international friendship through year-round programs, events, educational initiatives, and cultural experiences that enhance the environment, celebrate arts and culture, and strengthen community connections.
 
 
 
 Position Summary
 
 
 
 The Director of Development and Partnerships is a mission-critical leader responsible for advancing the National Cherry Blossom Festival's financial sustainability, strategic growth, and long-term success. Reporting directly to the President and CEO, this position leads all sponsorship, partnership, donor, and revenue-generation efforts while managing the Development and Partnerships team.
 
 
 The Director will develop and execute strategies to identify, cultivate, secure, and steward corporate, philanthropic, community, and government partners. Success in this role requires the ability to build authentic, long-term relationships and create innovative, customized partnership and sponsorship solutions that align partner objectives with the Festival's mission, audience, and community impact.
 
 
 As a senior leader and ambassador for the Festival, the Director collaborates across departments to drive partnership activation, create meaningful collaborations, and enhance the experience of the Festival's 1.5 million annual attendees. The ideal candidate brings a proven track record in fundraising, sponsorship sales, partnership development, creative solution selling, and team leadership.
 
 
 The successful candidate thrives in a fast-paced, entrepreneurial environment and demonstrates exceptional communication, negotiation, relationship-building, and project management skills.
 
 
 
 Reports To:
 
 President and Chief Executive Officer
 
 
 
 Direct Reports:
 
 Partnerships and Sponsorship Manager(s), Coordinator and Contractors
 
 
 
 Collaborates Closely With:
 
 Marketing and Communications, Events and Operations, Finance, and Executive Leadership
 
 
 
 Key Responsibilities
 
 
 
 
 Leadership and Team Management
 
 
 
 <ul>
 <li>
 Lead, mentor, and develop the Development and Partnerships team, fostering a culture of collaboration, innovation, accountability, and excellence.
 </li>
 <li>
 Manage departmental operations, including planning, goal setting, performance management, and professional development.
 </li>
 <li>
 Establish and monitor fundraising, sponsorship, and partnership goals.
 </li>
 <li>
 Provide oversight for staff, contractors, interns, and volunteers supporting development initiatives.
 
 
 </li>
 </ul>
 
 Relationship Development and External Engagement
 
 
 
 <ul>
 <li>
 Serve as a primary ambassador and public representative of the Festival.
 </li>
 <li>
 Build and maintain long-term relationships with sponsors, donors, community leaders, elected officials, and key stakeholders.
 </li>
 <li>
 Develop strategic alliances with business, tourism, hospitality, cultural, and community organizations.
 </li>
 <li>
 Represent the Festival at networking events, industry functions, and community meetings.
 
 
 </li>
 </ul>
 
 Partnership Strategy and Revenue Generation
 
 
 
 <ul>
 <li>
 Develop and execute strategies to secure financial and in-kind support.
 </li>
 <li>
 Build and manage a robust pipeline of corporate, philanthropic, and community partners.
 </li>
 <li>
 Create compelling sponsorship proposals, presentations, and partnership agreements.
 </li>
 <li>
 Negotiate sponsorship agreements, renewals, and multi-year commitments.
 </li>
 <li>
 Design innovative and customized sponsorship and partnership programs that align partner objectives with Festival assets, audience engagement opportunities, and community impact.
 </li>
 <li>
 Develop creative, value-driven partnership solutions and activation concepts that address unique partner needs, deliver measurable results, and create mutual benefit for both partners and the Festival.
 </li>
 <li>
 Execute fundraising plans that achieve annual revenue goals and support long-term sustainability.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, Communications, Nonprofit Management, or a related field preferred.
 </li>
 <li>
 Minimum of eight (8) years of relevant experience in fundraising, sponsorship sales, business development, partnership management, or related fields.
 </li>
 <li>
 Minimum of four (4) years of leadership and team management experience.
 </li>
 <li>
 Demonstrated success securing corporate sponsorships, philanthropic support, and strategic partnerships.
 </li>
 <li>
 Proven ability to grow revenues and expand a sponsorship or donor portfolio.
 </li>
 <li>
 Exceptional relationship-building, negotiation, and stakeholder management skills.
 </li>
 <li>
 Strong written and verbal communication skills, including proposal and presentation development.
 </li>
 <li>
 Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
 </li>
 <li>
 Strong analytical, organizational, and problem-solving skills.
 </li>
 <li>
 High level of professionalism, initiative, accountability, and attention to detail.
 </li>
 <li>
 Ability to work collaboratively with staff, volunteers, consultants, board members, and external stakeholders.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
 </li>
 <li>
 Experience with CRM and database management systems.
 </li>
 <li>
 Experience with Monday.com and Slack preferred.
 
 
 </li>
 </ul>
 
 CORE COMPETENCIES
 
 
 
 <ul>
 <li>
 Strategic Leadership
 </li>
 <li>
 Fundraising and Revenue Generation
 </li>
 <li>
 Relationship Management
 </li>
 <li>
 Team Development and Coaching
 </li>
 <li>
 Strategic Partnership Design
 </li>
 <li>
 Innovative Sponsorship Development
 </li>
 <li>
 Project and Process Management
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Communication and Presentation Skills
 </li>
 <li>
 Results Oriented
 </li>
 <li>
 Problem Solving and Decision Making
 </li>
 <li>
 Adaptability and Change Management
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 As an integral part of the NCBF team, this full-time salaried exempt position participates fully in and leads the production and execution of all Festival events. This requires flexibility to be available evenings and weekends, and to work additional hours during peak periods. Must be comfortable working onsite at outdoor events and able to move through event sites, stand for extended periods, and work in changing and challenging weather conditions.
 
 
 
 Compensation/Benefits
 
 
 
 Salary range: $95,000 - $115,000/year. Benefits package includes health insurance with prescription drug, dental, and eye plans (substantially underwritten by NCBF); annual and sick leave; short-term and long-term disability; life insurance; flexible spending account; 401K plan with safe harbor contributions eligible 6 months after hire; parking/transit subsidy, office location in Downtown Washington, DC.
 
 
 The National Cherry Blossom Festival is an Equal Opportunity Employer (EOE).
</div>

Director of Development and Partnerships

American Educational Research Association

<div>
 
 The American Educational Research Association (AERA) is the nation&rsquo;s largest professional organization dedicated to advancing education research and its use to improve education and serve the public good. Founded in 1916, AERA is a nonprofit scholarly association with more than 22,000 members across the United States and around the world. _______________________________________________________________________
 
 
 
 
 
 
 General Description:
 
 
 
 
 
 
 The American Educational Research Association seeks a Publications Associate to work as an integral part of the publications program on tasks related to the daily operations and planning of the program. Duties include but are not limited to serving as managing editor for
 
 Educational Researcher
 
 , one of the Association&rsquo;s flagship journals; supporting journal peer-review processes; administering copyright and permissions; desktop publishing; creating content for publications webpages; handling advertising; and proofreading and copyediting, as needed. The Publications Associate also supports other aspects of the journal and books program and dissemination of its content. The Publications Associate is expected to be versatile in building on the mission of the Association&rsquo;s publications program and working with staff in other programs in support of that mission. The incumbent reports to the Director of Publications and works across function with others on staff.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 &bull; Completion of a Bachelor&rsquo;s degree, social science background desirable (such as education, sociology, psychology, economics, political science, anthropology).
 
 
 &bull; Strong computer skills, including advance knowledge of and experience in using Microsoft Office (Word, Excel, Outlook, PowerPoint). Experience in HTML and social networking strategies strongly preferred, and experience using editing styles such as APA or Chicago also preferred.
 
 
 &bull; Desktop publishing skills. Experience with Photoshop and InDesign preferred.
 
 
 &bull; Dynamic and professional self-starter who is a motivated and organized quick learner with strong analytical and problem-solving skills.
 
 
 &bull; Ability to see and understand the big picture and translate into daily action lists, correspondence, and vigilant follow-up.
 
 
 &bull; Energetic and creative thinker who is engaged and resourceful with a can-do attitude.
 
 
 &bull; Must be flexible in nature and able to adapt to planned and unanticipated changes in a fast-paced work environment. Must be able to manage competing demands and deal with changes, delays, or unexpected events.
 
 
 &bull; Strong organizational, prioritization, and time-management skills.
 
 
 &bull; The ability to focus on details, take ownership of a project and manage it to its ultimate, successful conclusion on deadline.
 
 
 &bull; Ability to work independently and as a supportive team member on multiple projects across functions.
 
 
 &bull; Excellent written and verbal communications skills, including mastery of grammar, spelling, and proofreading.
 
 
 &bull; Excellent interpersonal skills and the ability to collaborate with colleagues at all levels as well as interact with the public in person, by telephone, and by e-mail.
 
 
 &bull; Experience in publications and a sense of print and digital design and layout.
 
 
 &bull; Experience with writing content for online distribution.
 
 
 &bull; Ability and willingness to travel occasionally and to work outside of business hours when necessary.
 
 
 
 
 
 
 Salary and Benefits:
 
 
 
 
 
 
 Salary from $50,000, commensurate with experience and qualifications. AERA offers a comprehensive and competitive benefits package designed to support the well-being and growth of team members.
 
 
 
 
 
 
 Other Position Details:
 
 
 
 
 
 
 AERA currently operates on a hybrid schedule with designated 3 days per week in AERA&rsquo;s Washington, DC office and other days remote. AERA&rsquo;s hybrid work schedule is subject to change based on organizational needs, events, and activities.&nbsp;
 
 
 
 
 
 Application Process:
 
 
 
 
 
 
 Please submit your resume, cover letter, a list of three professional references to Publications, Attention: Publications Associate Search, at employment@aera.net. Applications will be reviewed and telephone or Zoom interviews will be conducted with selected candidates before finalists are invited for on-site interviews.
 
 
 
 
 
 
 The American Educational Research Association is an equal employment opportunity employer
 
 .
 
 All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, or disability.&nbsp;
 
 
</div>

Publications Associate

Premier Health Services

Job OverviewPremier Health Services, Inc., a Medicare-certified home health agency, is seeking a highly organized and detail-oriented Staffing Coordinator to support our growing clinical operations team. The Staffing Coordinator plays a vital role in ensuring patients receive timely, high-quality care by coordinating staffing schedules for nurses and home health aides, maintaining Electronic Visit Verification (EVV) compliance, and supporting operational excellence.If you thrive in a fast-paced healthcare environment, enjoy problem-solving, and are passionate about your community, we encourage you to apply.Duties Scheduling and Workforce Coordination<ul><li>Coordinate and maintain daily schedules for:</li></ul>- Licensed Practical Nurses (LPNs)- Home Health Aides (HHAs) / Personal Care Aides (PCAs)- Match staff assignments based on patient needs, location, staff&rsquo;s skills and availability, and continuity of care requirements<ul><li>Manage schedule changes, call-offs, cancellations, and emergency staffing situations.</li><li>Ensure all patient visits are staffed and completed according to physician orders and individualized plans of care.</li><li>Monitor staffing efficiency and visit utilization.</li><li>Coordinate and ensure on-call coverage for evenings, weekends, holidays, and emergency situations.</li></ul>Patient Care Coordination<ul><li>Coordinate staffing for new patient admissions and resumptions of care.</li><li>Communicate scheduling information with patients, caregivers, and clinical staff.</li><li>Address and resolve patient-caregiver compatibility concerns.</li><li>Assist with incident and complaint investigations as needed.</li><li>Participate in interdisciplinary team and operational meetings.</li></ul>Electronic Visit Verification (EVV) Compliance<ul><li>Collaborate with the EVV Coordinator to monitor and manage EVV activities for HHA and LPN visits.</li><li>Verify accurate clock-in and clock-out documentation for scheduled visits.</li><li>Ensure EVV records align with authorized service hours and scheduled visits.</li><li>Maintain accurate EVV records to support Agency activities</li><li>Partner with the Billing Department to ensure visit verification supports reimbursement requirements.</li></ul>Compliance and Documentation<ul><li>Ensure staffing assignments comply with Federal and District of Columbia regulations.</li><li>Maintain accurate scheduling records within the agency's EMR and scheduling systems.</li><li>Track missed visits, scheduling exceptions, and documentation concerns.</li><li>Escalate unresolved staffing or compliance concerns to agency leadership</li></ul>Administrative Support<ul><li>Prepare staffing, utilization, productivity, and EVV compliance reports.</li><li>Assist leadership in identifying staffing trends and workforce needs.</li><li>Support recruitment, onboarding, and orientation activities as needed.</li></ul>Skills &amp; Competencies<ul><li>Exceptional organizational and multitasking skills.</li><li>Proficient with Electronic Medical Records (EMR)</li><li>Proficient with Home care scheduling software (AXXESS experience preferred)</li><li>Proficient with Electronic Visit Verification (EVV) systems</li><li>Proficient with Microsoft Office Suite (Excel, Outlook, Word, Teams).</li><li>Strong verbal and written communication skills.</li><li>Excellent customer service and interpersonal abilities.</li><li>Strong analytical and problem-solving capabilities.</li><li>Ability to prioritize multiple responsibilities in a fast-paced healthcare environment.</li></ul>At Premier Health Services, we are committed to delivering compassionate, high-quality care that allows patients to remain safely in their homes and communities. Our team members are valued professionals who make a meaningful impact every day.We offer:<ul><li>Competitive salary</li><li>Health, dental, and vision benefits</li><li>Paid time off and holidays</li><li>Professional development opportunities</li><li>Supportive team environment</li></ul>Meaningful work serving the Washington, DC communityPay: $49,000.00 - $52,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Staffing Coordinator

HunaTek Government Solutions

<div><h1 class="jobSectionHeader">Staff Assistant (Project Coordinator)</h1>
Location: Washington, DC, 20037
<h2 class="jobSectionHeader">Position Overview</h2>
HunaTek is seeking a Staff Assistant to fill a vacancy on our contract with Department of State, located in Washington DC. The Staff Assistant serves as a critical support resource to the Under Secretary, Special Assistants, and Senior Advisors by coordinating administrative and operational processes that advance key business needs and mission objectives. This role requires a comprehensive understanding of bureau priorities, strong judgment in managing competing demands, and the ability to facilitate seamless interagency coordination.
<div>This position is contingent upon contract award.</div>
<h2 class="jobSectionHeader">Essential Job Functions:</h2>
<h3 class="jobSectionHeader">Strategic Support &amp; Coordination</h3>
<ul><li>Serve as Staff Assistant to the Under Secretary, Special Assistants, and Senior Advisors, coordinating administrative and operational processes to advance critical business needs and mission objectives.</li>
<li>Maintain a comprehensive understanding of major current and long-term issues pursued by the bureau to provide informed support and anticipate leadership needs.</li>
<li>Exercise sound judgment in prioritizing competing demands and resolving administrative challenges both short and long term.</li>
<li>Provide backup support to process and submit time and attendance records for F/FO personnel.</li>
<li>Perform other duties as assigned.</li>
</ul><h3 class="jobSectionHeader">Interagency &amp; Departmental Liaison</h3>
<ul><li>Maintain liaison with the Office of the Secretary, Executive Secretariat (S/ES), Operations Center, Department Principals, offices of other Assistant Secretaries, and offices of Principals in other agencies to facilitate seamless coordination and information flow.</li>
<li>Coordinate with bureaus and offices to ensure deadlines are met for work tasked by S/ES and the Under Secretary, proactively addressing potential delays.</li>
<li>Advise Bureau personnel on overdue action items, upcoming deadlines, priority issues, and Department/S/ES procedures for processing documentation.</li>
</ul><h3 class="jobSectionHeader">Correspondence Management &amp; Quality Control</h3>
<ul><li>Maintain liaison with bureau offices to ensure deadlines are met for work tasked by S/ES and the Under Secretary, coordinating with the Chief of Staff, Special Assistants, and Senior Advisors to track and monitor correspondence within the F Family.</li>
<li>Determine feasibility of meeting deadlines, make necessary corrections, return documents to originators for changes, and notify originators when extensions are required.</li>
<li>Ensure all official communications to the F Under Secretary are properly and promptly handled in accordance with records requirements and Department standards.</li>
<li>Assist in preparing high volumes of correspondence, telegrams, memoranda, briefing papers, and reports for senior-level contacts at the White House NSC, DOD, DOC, DOE, DOJ, and across the Department.</li>
<li>Prepare and request briefing memoranda for meetings through the Department paper tasking system.</li>
<li>Coordinate with Special Assistants and Senior Advisors to track, monitor, and expedite correspondence within the F family bureaus.</li>
<li>Ensure the quality and timeliness of written products drafted within the F family bureaus directed to Department principals, maintaining the highest standards of professionalism.</li>
<li>Provide authoritative guidance, enforce deadlines, and review and edit all documents for the Under Secretary to ensure correct format, style, coherence, accuracy, content, and clearances.</li>
<li>Make necessary corrections or return documents to originators with clear guidance for required changes.</li>
</ul><h3 class="jobSectionHeader">Knowledge Management, Process &amp; Workflow Improvement</h3>
<ul><li>Design and implement knowledge management systems to track assignments, share information, and maintain core documentation in collaboration with F Front Office staff and other Department personnel.</li>
<li>Determine feasibility of meeting deadlines on specific documents, notify originators when extensions are required, and negotiate realistic timelines.</li>
<li>Respond promptly to inquiries from within and outside F family bureaus concerning the status, location, subject matter, and deadlines of documents and taskers.</li>
<li>Identify workflow bottlenecks and take proactive action to avoid, minimize, or eliminate processing problems in both the short and long term.</li>
</ul><h3 class="jobSectionHeader">Security &amp; Classified Information Management</h3>
<ul><li>Ensure classified materials are managed appropriately, including procedures for handling and storing SCI documents.</li>
<li>Take and transcribe notes during international, interagency, or public meetings as required.</li>
</ul><h2 class="jobSectionHeader">Skills and Qualification Required:</h2>
<ul><li>High school diploma or GED</li>
<li>Six (6) years or more work experience in international politics/foreign policy, military/defense, or security cooperation.</li>
<li>Six (6) years or more work experience in administration, travel planning, complex logistics, political-military affairs, foreign affairs, and defense security cooperation.</li>
<li>Experience working with the U.S. interagency, preferably the Department of Defense, with senior-level contacts.</li>
<li>Experience as an assistant to Senior Executive Service/Senior Foreign Service officials, including managing schedules, briefing memoranda, and travel arrangements.</li>
<li>Experience working with U.S. security cooperation, preferably Foreign Military Sales and/or export control issues.</li>
<li>Experience in State Department paper content, format, and clearance management, including knowledge management systems such as SharePoint.</li>
<li>Ability to work independently to assess priorities and manage daily coordination of details without repeated requests for guidance from supervisors.</li>
<li>Proficiency in travel management, preferably experience with E2 solutions.</li>
<li>Ability to solve problems and encourage consistent, solid performance.</li>
<li>Ability to manage multiple tasks, coordinate activities in multiple locations, act decisively in daily work, and work well in a multi-cultural team environment.</li>
<li>Strong organizational, communication, interpersonal, and computer skills.</li>
<li>Excellent English language communication skills (written and spoken).</li>
<li>Top Secret clearance</li>
</ul><div><div>About Us: 
At HunaTek, we build teams of people from all backgrounds with varying levels of experience, knowing firsthand that diversity of thought will strengthen our ability to deliver for our customers. We work hand in hand with Federal civilian and military staff, pulling together to further the interests of our nation and home and abroad.</div>
<div> 
Whenever possible, we provide opportunities for our employees to learn new skills, obtain certifications, attend industry events, and have some fun together. 
 
Our Benefits: 
We offer a comprehensive benefits package designed to make sure our employees and their families have access to good health care, are insured against catastrophic health events, can put money aside for retirement and are able to maintain a healthy work-life balance. These benefits include:</div>
<ul><li>Comprehensive medical, dental and vision</li>
<li>Long-term and short-term disability insurance and term life insurance</li>
<li>401(K) with safe harbor contribution</li>
<li>Paid time off and 11 paid holidays</li>
<li>Tuition and career development assistance</li>
<li>A selection of voluntary benefits</li>
</ul>
<div></div><div>This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.</div>
<div></div><div>Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.</div></div></div>

Staff Assistant (Project Coordinator)

Enlightened

<div>About Enlightened
Enlightened is seeking a Credentialing Administrative Support Coordinator to support one of our healthcare clients serving the DC Medicaid population. This position is an employee of Enlightened and is dedicated full-time at our client's site. The selected candidate will support provider credentialing and enrollment operations while helping maintain compliance across the provider network.
Position Overview
Location: Washington, DC (SW office &mdash; within walking distance of two Metro stations)
Work Arrangement: ***This position offers a hybrid work schedule, requiring employees to work in the office four days a week and one day remotely<div>
The Credentialing Administrative Support Coordinator provides day-to-day administrative support to the credentialing and enrollment team. This role assists with collecting documentation, preparing provider files, tracking application statuses, and coordinating follow-up with providers and internal departments. The ideal candidate is highly organized, proactive, and comfortable working in a fast-paced, process-driven environment.</div> 
Key Responsibilities<div><ul><li>
Collect, organize, and upload provider documentation required for credentialing and enrollment.</li><li>
Assist with completing credentialing applications using established templates and checklists.</li><li>
Maintain accurate electronic provider files and ensure all required documentation is current and properly labeled.</li><li>
Conduct outreach to providers and office staff to obtain missing information or clarify application details.</li><li>
Track outstanding items and follow up to ensure timely submission.</li><li>
Enter provider information into credentialing systems, spreadsheets, and tracking logs.</li><li>
Update status notes and documentation as applications move through the credentialing workflow.</li><li>
Submit and update internal tickets for provider setup and system activation.</li><li>
Perform quality checks to ensure provider files are complete before review.</li><li>
Support audit readiness by maintaining organized, compliant records.</li></ul></div>
Qualifications<div><ul><li>
1&ndash;2 years of administrative, healthcare operations, or office support experience preferred.</li><li>
Strong attention to detail and the ability to follow structured processes.</li><li>
Excellent organizational and time-management skills.</li><li>
Strong written and verbal communication skills.</li><li>
Proficiency with Microsoft Office (Outlook, Excel, and Word) and the ability to quickly learn new systems.</li><li>
Experience in credentialing, provider data management, provider enrollment, or health plan operations is a plus but not required.</li></ul></div>
What We're Looking For<div><ul><li>
A reliable, detail-oriented team member who enjoys structured, process-driven work.</li><li>
Someone who can effectively manage multiple tasks while maintaining a high level of accuracy.</li><li>
A professional communicator who can interact confidently with providers and internal teams.</li><li>
A candidate who values compliance, organization, and timely follow-through.</li></ul>
Benefits:
At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include:<ul><li>
Medical/Dental/Vision Insurance with Health Savings Accounts (HSA)</li><li>
Flexible Spending Accounts (FSA)</li><li>
401(k) Retirement Plan</li><li>
Paid Holidays, Vacation, &amp; Sick Leave</li><li>
Professional Training &amp; Development Reimbursement</li></ul>
Please note, these benefits are available exclusively to full-time employees of Enlightened.
Equal Opportunity Statement
Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.</div></div>

Credentialing Administrative Support Coordinator

<div>UDR, Inc. is seeking a Multi Site Community Director to join our team in Washington DC.

GENERAL SUMMARY OF DUTIES: The Community Director focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering positive relationships with community residents. Position may have supervision over a direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. 
 
SUPERVISION RECEIVED: Reports directly to the Senior Community Director, District Manager or Regional Manager

SUPERVISION EXERCISED: Supervision of two or more associates is required for exempt status, 1 or less for non-exempt status. Direct reports may include the Resident Service Manager, the Resident Service Coordinator(s) and/or Resident Service Specialist(s).

Exempt/Non-exempt status will depend on the supervisory responsibilities in accordance with FSLA guidelines. 2 or more direct reports = Exempt Status; 1 or less direct reports = Non-exempt Status.

ESSENTIAL FUNCTIONS:

Asset Quality 
Ensure community is ready for business and meets established physical standards daily as listed below:

1. Walk community daily; open and close all &ldquo;showing&rdquo; units. Monitor property including office space, restrooms, amenity areas, parking lot and &ldquo;showing&rdquo; units to ensure they meet UDR&rsquo;s quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks.
 
2. Refresh community&rsquo;s signage, write and distribute collateral as needed to support the drive for occupancy and improve community image.

Customer Service 
Provide the best standard of quality and service through resident relations:

1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 
2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals.

3. Conduct move-in orientation sessions for new residents and drive annual renewal conversations with existing residents as needed.
 
4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests.
 
5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved.

Financial 
Complete various accounting and financial functions associated with driving and supporting community operations:

1. Work closely with Business Manager to complete required financial responsibilities. 
2. Conduct Purchase Card (P-card) reconciliation for community.

Personnel (if applicable) 
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.
 
2. Hire and train new staff and develop staff to maximize potential. 
3. Train district property staff including RSMs, CDs and other personnel as needed and requested by AD/RM/DM. (Senior Community Director) 
4. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 
5. Approve time records and requests for time off.

Vendor Management 
Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems:
1. Manage vendor keys according to UDR&rsquo;s policies and procedures. 
2. Source new vendors as needed in order to maintain community appearance and resident services. 
3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems.
Administrative 
Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:

1. Prepare, communicate and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
 
2. Review, monitor, administrate and sign leases as required and needed.
 
3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements Company policies and/or procedures. 
4. Plan and manage all community events.
 
5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craigslist, etc.
 
6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 
7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 
8. Smart Rent Management and Package and Parcel Management. 
9. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the &ldquo;Key Policy&rdquo;. 
10. Investigate, address and resolve all community and resident issues, disturbances, complaints and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 
11. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 
12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents and guests.
 
13. Develop and maintain emergency action procedures for the properties. 
14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 
15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 
16. Comply with all Company policies and procedures related to employment.
 
17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 
18. Perform other duties as assigned or needed. 
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues.

Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning.

Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required.
 
 
Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.

Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished highly professional interpersonal skills both in person, by phone and with all social media interactions. 
 
Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials.
TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. 
EDUCATION AND EXPERIENCE:

1. Bachelor&rsquo;s Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 
2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 
3. Minimum of two years&rsquo; management or supervisory experience is required. 
4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 
5. Must have and maintain a valid driver&rsquo;s license unless otherwise noted.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 


UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Multi Site Community Director

Second Front Systems

<div>Second Front Systems (2F) is seeking an Experiential Marketing Manager to lead our global events program and the experiences that put our brand in front of the customers, partners, and operators who matter most. This is not a traditional field marketing job, and we don't want someone who's looking for one.
Your north star is building experiences that last&mdash;the moment people are still talking about a month later, the piece of swag they actually keep on their desk instead of tossing at the airport, the image of 2F that lodges in someone's head and won't leave. That's the work.
It also has to drive results. Your activations should connect to pipeline and measurable outcomes&mdash;memorability that moves the business is what we're after. We want someone who creates unforgettable moments and understands why they matter to the mission.
You'll design and run the full portfolio of 2F's live presence: our annual symposium (500+ attendees), happy hours and socials, sporting and action-sports activations, executive engagements, trade shows, and large-scale booth builds. Defense tech events are a sea of sameness&mdash;pipe-and-drape booths, branded stress balls, the same hotel ballroom happy hour. We want to be the thing people talk about on the flight home.
This is a builder's and an instigator's role. You bring the playbook, the vendor network, and the irreverent instinct for what cuts through&mdash;and you'll have the autonomy to run with it.
Note: Candidates must reside in one of our approved hiring hubs:<ul><li>
DC/Maryland/Virginia</li><li>
Raleigh/Durham/Chapel Hill, NC</li><li>
Denver/Colorado Springs, CO</li><li>
Dallas/Fort Worth, TX</li></ul><h2 class="jobSectionHeader">
What You'll Do</h2><ul><li>
Own the strategy, budget, and execution for 2F's flagship annual symposium, from concept through day-of operations and post-event measurement.</li><li>
Build experiences that last. Design the highlight moments&mdash;the unexpected venue, the activation with a line around the block, the standout swag people actually keep, the stunt that earns its way onto someone's LinkedIn without us asking&mdash;that leave a lasting impression of 2F in people's minds.</li><li>
Generate fresh, counterculture, off-the-wall concepts that make 2F the standout in a crowded, conservative market&mdash;and have the rigor to pull them off.</li><li>
Run our happy hours, socials, and executive dinners&mdash;the high-touch engagements where deals and partnerships actually move&mdash;and reinvent the format so they don't feel like everyone else's.</li><li>
Manage sporting and action-sports activations and suite hospitality, including racing partnerships and VIP programs.</li><li>
Lead trade show presence and large-scale booth activations: design direction, vendor management, logistics, staffing, and lead capture&mdash;with a creative point of view that refuses the default.</li><li>
Build customer engagement programs that deepen relationships across our customer and partner base.</li><li>
Partner with sales and demand gen to connect activations to pipeline and measurable outcomes.</li><li>
Manage external vendors, venues, agencies, and production partners&mdash;pushing them past their comfort zone and holding them to deadlines, budgets, and our quality bar.</li><li>
Bring an ecosystem-first instinct: lead with customers and partners and their wins, not with us.</li></ul><h2 class="jobSectionHeader">
What You Bring</h2><ul><li>
5+ years running experiential, events, or field marketing&mdash;ideally including large-scale (250+) flagship events.</li><li>
A portfolio of moments people still remember&mdash;and a sense for how those moments connected back to the business.</li><li>
Bold, unconventional ideas you actually shipped&mdash;not decks of concepts that died in committee. We want to see the stunt, the activation, the giveaway that worked because it was different.</li><li>
End-to-end ownership: strategy, budget, logistics, vendor management, and measurement.</li><li>
Existing relationships and fluency within the defense tech, govtech, or national security ecosystem. (Highly, highly preferred.)</li><li>
The taste to know the difference between weird-for-weird's-sake and weird-that-works&mdash;and the discipline to land the plane every time.</li><li>
Comfort operating in a fast-moving environment with tight timelines and high standards.</li><li>
Willingness to travel and a hospitality instinct that shows up under pressure.</li></ul><div></div> 
The base salary for this position will fall between $120,000-150,000 Your ultimate compensation will be determined by professional background, technical proficiency, seniority, and regional cost factors. Furthermore, this opportunity includes potential eligibility for equity awards and discretionary bonuses, rounding out a comprehensive total rewards offering.<div> 
</div><h2 class="jobSectionHeader">
Success at 2F Looks Like:</h2><ul><li>
Viewing obstacles as opportunities for growth</li><li>
Having a bias toward action and tangible, measurable results</li><li>
Striving to be both compassionate and direct with your feedback</li><li>
Being team-oriented and inclusive with your action</li></ul><h2 class="jobSectionHeader">
Perks &amp; Benefits:</h2>
This role is a full time position. As a public benefit corporation, we&rsquo;re a team of purpose-driven trailblazers transforming the future of U.S. national security. We hire the best to do their best and, as such, we are committed to providing the perks and benefits you need to be successful&mdash;both in- and outside the workplace.
We offer you:<ul><li>
Competitive Salary</li><li>
100% Healthcare, vision and dental coverage</li><li>
401(k) + 3% company contribution</li><li>
Wellness perks
</li><li>Equity incentive plan</li><li>
Tech + office supplies stipend</li><li>
Annual professional development stipend</li><li>
Flexible paid time off + federal holidays off</li><li>
Parental leave</li><li>
Work virtual, located near one of our hubs</li><li>
Referral Bonus</li></ul>
Visit our careers page to learn more.<h2 class="jobSectionHeader">
Who We Are:</h2>
Second Front Systems (2F) is a public-benefit software company powering software for the free world. We eliminate the friction that slows innovation, enabling faster, more secure development and deployment of software across government and regulated networks. Built by national security veterans and backed by top-tier venture capital, our platform is trusted by the world&rsquo;s leading organizations to cut deployment timelines from years to weeks. We move fast, solve hard problems, and deliver trusted capabilities where they&rsquo;re needed most. Our work strengthens global security and gives the United States and its allies a lasting competitive advantage. Learn more at secondfront.com.<h2 class="jobSectionHeader">
One last thing:</h2>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.<div></div> 
Are you ready to join our team:<div></div> 
To apply, click the &ldquo;Apply for This Job&rdquo; button at the top or bottom of this page and complete the application form. This position will remain open until filled, and applications will be reviewed on a rolling basis.<div> 
</div><h2 class="jobSectionHeader">
State notices:</h2>
Colorado:
In accordance with Colorado law, applicants may redact their date of birth, dates of attendance, and dates of graduation from any uploaded documents.<div></div> 
Maryland:
Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. 
Compensation Range: $120K - $150K</div>

Experiential Marketing Manager

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