head of customer success

SnapMagic

<div>About SnapMagic
SnapMagic is the leading platform for electrical engineers, helping more than 1.5 million engineers design products like drones, electric vehicles, robotics systems, and VR headsets faster.
Over the past decade, we've built one of the world's largest electronics component databases and become a trusted platform across the electronics industry. Today, we're leveraging AI to transform how engineers discover, evaluate, and design with electronic components.
With strong revenue growth, proven product-market fit, and recent backing from leading Silicon Valley investors, we're entering our next phase of growth.
The Opportunity
Customer Success is one of the most important functions at SnapMagic.
We don't think of Customer Success as a support function&mdash;we think of it as the team responsible for protecting and growing one of our most valuable assets: long-term customer relationships.
Many of our customers have partnered with us for years. They've built critical workflows around SnapMagic, trust our team, and rely on us as a strategic partner. As we continue to grow, preserving and strengthening those relationships becomes even more important.
That's why we're hiring our first Head of Customer Success.
You'll own the entire customer experience, retention strategy, expansion revenue, and the systems that power Customer Success. You'll also partner closely with the founders to shape customer strategy, influence product direction, and help guide the company's next stage of growth.
But because we're an early-stage company, leadership doesn't mean managing a large team. You'll be both the strategist and the operator&mdash;working directly with customers every day while building the function that will support the next stage of the company.
If you're looking to inherit a team, this isn't the role. If you're excited to build one of the company's most important functions from the ground up, we'd love to meet you.
What You&rsquo;ll Own:<ul><li>
Customer Success Strategy: Own the long-term success of our customers and the overall health of the customer base. Ensure customers realize measurable business value from SnapMagic, renew year after year, and become long-term advocates for our platform.</li><li>
Renewals and Growth: Own renewals, retention, and account expansion. Build ROI-driven business cases, identify upsell opportunities, and partner with customers to grow their investment in SnapMagic over time.</li><li>
Building the Customer Success Function: Design the playbooks, systems, metrics, and customer operating rhythm that will become the foundation of Customer Success as SnapMagic scales.</li><li>
Strategic Account Management: Build trusted relationships with key customer stakeholders. Lead business reviews, understand evolving customer goals, proactively identify risks, and guide customers toward successful outcomes.</li><li>
Customer Operations &amp; Process Support: Build and improve the systems, processes, and playbooks that power Customer Success. Develop scalable approaches to onboarding, customer health monitoring, renewals, reporting, and account planning as the company grows.</li><li>
Technical Support: Become an expert in SnapMagic's products and customer workflows. Help customers navigate technical challenges, diagnose issues, and drive resolution in partnership with Product and Engineering.</li></ul>
This is a hands-on leadership role. Today, you'll personally own onboarding, customer success, renewals, expansion, and customer advocacy. Over time, you'll build the function and team&mdash;but first, you'll lead by doing.
What We&rsquo;re Looking For:<ul><li>
5+ years of experience in Customer Success, Account Management, Revenue Operations, or a related customer-facing role in an early stage start up environment</li><li>
Experience building Customer Success at an early stage B2B SaaS company where you created the processes</li><li>
Experience owning renewals and customer retention metrics</li><li>
Strong commercial judgment and the ability to identify and execute expansion opportunities</li><li>
Experience managing complex customer relationships and executive stakeholders</li><li>
A customer-centric mindset and passion for delighting customers and driving their success. Proactive, empathetic, and dedicated to delivering exceptional customer experiences.</li><li>
Operational mindset with a track record of improving processes and building scalable systems</li><li>
Comfortable working in ambiguity and solving problems independently</li><li>
Strong ability to analyze data and metrics to identify trends, track customer health, and drive insights for continuous improvement.</li><li>
High ownership and a bias toward action</li><li>
This is a hybrid position that will require in-person work days 3 days a week in our San Francisco office.</li></ul>
You Might Be a Good Fit If You<ul><li>
Enjoy building as much as operating</li><li>
Prefer creating systems from scratch rather than working around broken ones</li><li>
Can move seamlessly between customer conversations and spreadsheet analysis</li><li>
Know when to advise, when to sell, and when to jump in and solve the problem yourself.</li><li>
Thrive in small, high-accountability teams</li></ul>
Perks and Benefits:
At SnapMagic, we believe in fostering an environment where your career thrives, and your well-being is prioritized. Join us and enjoy the following perks and benefits!<ul><li>
A role at the helm of growth, with vast opportunities for impact and innovation.</li><li>
Competitive compensation packages</li><li>
Comprehensive Medical, Dental and Vision coverage + dependent coverage</li><li>
401k plan</li><li>
Innovative Work Environment- we value innovation and encourage creative thinking</li><li>
Work life balance- flexible paid time off</li></ul>
The expected salary range for this role is $140K-$180K, with the opportunity for significant variable incentive, along with equity. Job level and salary opportunities are evaluated through our interview process.
Compensation Range: $140K - $180K</div>

Head of Customer Success

Homebase

<div>Hi, Future Homie!
At Homebase, you&rsquo;ll join a team that&rsquo;s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.
We&rsquo;re not just building an app&mdash;we&rsquo;re building unstoppable teams. So what do you say, are you in? 
 Your Impact Starts Here
We're seeking a hands-on, creative Social Media Manager to build Homebase's organic social presence from the ground up. You'll own our content calendar, create native content on Instagram and TikTok, manage influencer and customer relationships, and coordinate across teams to keep our social channels moving at pace. This is a builder role &mdash; you'll be expanding on our foundations and building the systems to scale.<h2 class="jobSectionHeader">
These are the key ways you'll contribute and create impact in this role:</h2><ul><li>
Content Planning &amp; Publishing: Own the content calendar end-to-end, coordinating content development across internal and external teams, plus developing content yourself. Ensure all content is briefed, scheduled, and published on time.</li><li>
Content Creation: Develop native content for Instagram and TikTok &mdash; from concept through posting. Stay ahead of platform trends and publish content that resonates with small business owners and their teams.</li><li>
Customer &amp; Influencer Outreach: Build and manage relationships with customers and creators to generate authentic content for Homebase. Lead outreach and ongoing communications &mdash; from first contact through content delivery.</li><li>
Community Management: Be the voice of Homebase in the comments. Monitor and respond to comments, DMs, and mentions across platforms to drive two-way engagement and build a loyal, active community.</li><li>
Performance Reporting: Track and report on engagement metrics regularly, surfacing insights that inform content decisions and demonstrate impact against business and campaign goals.</li><li>
Team Coordination: Work closely with the Creative team on quality content and share best-performing content with the Growth team to support paid social campaigns.</li></ul>
The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:<ul><li>
Social Media Experience: 3-5 years managing organic social media for a consumer or SMB brand, with a portfolio that demonstrates creative content and measurable engagement growth.</li><li>
Native Content Creator: Comfortable producing your own Instagram and TikTok content &mdash; shooting/designing, editing, and publishing &mdash; and staying current on what's performing on each platform.</li><li>
Customer &amp; Influencer Outreach: Experience managing creator or customer relationships end-to-end, from outreach and contracting through content delivery. Familiarity with tools like Aspire or similar influencer management platforms is a plus.</li><li>
Organizational skills: Experience managing a high-volume content calendar across multiple contributors, content streams, and deadlines.</li><li>
Analytical Mindset: Comfortable pulling reports from social analytics tools and translating engagement metrics into clear, actionable recommendations for the team.</li><li>
Embraces AI: Expected to continuously experiment with AI tools to improve workflows and scale impact.</li><li>
Builder Mentality: Energized by building systems and workflows from scratch, not just maintaining them. You're comfortable with ambiguity, operate well without heavy infrastructure, and move fast once you have direction.</li><li>
Team Player: Proven ability to work cross-functionally and communicate clearly with creative, organic, and freelance partners. Strong at managing up and keeping stakeholders aligned without being asked twice.</li></ul>
 The Homie Way - These principles guide everything we do&mdash;from how we work and make decisions to how we show up for each other.<ul><li>
Be Customer Obsessed &ndash; Solve problems with empathy and creativity.</li><li>
Move Fast, Learn Fast &ndash; Experiment, take action, and grow every day.</li><li>
Own Your Impact &ndash; Think big, focus on what matters, and make decisions you stand behind.</li><li>
Master Your Craft &ndash; Excellence fuels impact&mdash;show up, step up, and make your mark.</li><li>
Win Together &ndash; Put goals over roles, lead with trust, and connect to our mission and each other.</li></ul>
What We Offer (United States)<ul><li>
Ownership &amp; Financial Security: Stock options + 401(k) with 4% match</li><li>
Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options</li><li>
Flexible Time: Unlimited PTO (salaried) + company holidays</li><li>
AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.</li><li>
Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)</li><li>
Protection Plans: Life insurance + short/long-term disability coverage</li><li>
Work Your Way: Work From Anywhere Month + meeting-free weeks yearly</li><li>
Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days</li><li>
Our Hybrid Rhythm: We believe collaboration drives impact. That&rsquo;s why Tuesday and Wednesday are our required in-office days&mdash;a time to move faster as a team, build deeper connections, make better decisions, and build together.</li></ul>
What We Offer (Canada)<ul><li>
Ownership &amp; Savings: Stock options + TFSA/RRSP with 4% company match</li><li>
Health &amp; Wellness: Comprehensive medical, dental, and vision for you and your dependents</li><li>
Time Flexibility: Flex time off + company holidays + designated focus periods</li><li>
AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.</li><li>
Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)</li><li>
Work Your Way: Work From Anywhere Month + meeting-free weeks yearly</li><li>
Protection Plans: Life insurance + short/long-term disability coverage</li><li>
Workspace Perks: Meals provided, team offsites, and Customer Days
</li><li>Our Hybrid Rhythm: We believe collaboration drives impact. That&rsquo;s why Tuesday and Wednesday are our required in-office days&mdash;a time to move faster as a team, build deeper connections, make better decisions, and build together.</li></ul>
What to Expect During the Interview Process
<ul><li>Meet the Talent Acquisition team, Rachel U.</li><li>
Meet the Hiring Manager, Katie D.</li><li>
Participate in a Case Study &amp; Presentation</li><li>
Meet with Cross-functional Partners, Chy S. &amp; Paxton M.</li><li>
Meet the Head of Growth Marketing, Jenna B.</li><li>
Background Check + Offer Stage</li><li>
Welcome to the team, Homie 
 
</li></ul>Belonging at Homebase - We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms&mdash;so if you're excited about this role, even if you don&rsquo;t meet 100% of the qualifications, we encourage you to apply!
Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
Hey, We&rsquo;re Homebase
Homebase is the everything app for hourly teams&mdash;built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 150,000 small (but mighty) businesses rely on us to make work radically easier. Together, we&rsquo;ve tracked over a billion hours for 2M+ workers&mdash;and we&rsquo;re just getting started.
At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know&mdash;we&rsquo;re committed to ensuring fair and equitable access for all.
Compensation Range: $75K - $120K</div>

Social Media Manager (Hybrid)

Houlihan Lokey

<div>Business Unit:
Corporate Finance
Industry:
General
Overview
Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our clients achieve their most critical goals. To learn more about Houlihan Lokey, please visit HL.com.
Corporate Finance
Houlihan Lokey has extensive expertise in mergers, acquisitions, divestitures, activist shareholder and takeover defense, and other related advisory services for a broad range of U.S. and international clients. Our experience in M&amp;A has earned us consistent recognition throughout the industry. In 2025, LSEG ranked our firm the No. 1 investment bank for all global M&amp;A transactions.
<div>Scope:</div><div>
As an Executive Assistant, you will have delegated authority from the Head(s) of Corporate Finance (the &ldquo;Head(s)&rdquo;) to perform advanced administrative tasks on special projects and confidential assignments directly related to significant Company matters with minimal supervision. You will exercise considerable discretion and independent judgment in prioritizing and professionally managing the Head(s)&rsquo; external contacts. You will also independently plan, organize and schedule work based on necessary deadlines and priorities. The Executive Assistant role requires extensive knowledge of Company operations and organizational procedures. It may also require regular use of technical and business vocabulary.</div><div> 
Core Responsibilities:</div><div><div><ul><li>
Provides administrative support to the Head(s) and their direct team in an efficient and timely manner. Stays informed of current projects, issues, and priorities across the line of business and takes on additional tasks as appropriate.</li></ul></div><div><ul><li>
Manages the following processes on behalf of Corporate Finance (&ldquo;CF&rdquo;) Management:</li></ul></div><div><ul><li>
Event Request process review and approval up to $1000</li></ul></div><div><ul><li>
Quarterly Business Review Process &ndash; including facilitating materials and complex scheduling with discretion over timing on behalf of the Head(s)</li></ul></div><div><ul><li>
Innovation Submission Committee Administration &ndash; including creation of a process for a new committee, drafting of communications, and furthering committee objectives</li></ul></div><div><ul><li>
Performance Review Process &ndash; including helping coordinate year-end review meetings, managing event logistics, and serving as on-site support for the year-end review meeting in Dallas</li></ul></div><div><ul><li>
Manages highly confidential, business sensitive information.</li></ul></div><div><ul><li>
Exercises independence, judgement, and discretion in meeting acceptance, creation, and overall scheduling on behalf of assigned executive(s).</li></ul></div><div><ul><li>
Coordinates travel, hotel accommodations, and meeting facilities. Researches, negotiates, and arranges off-site meetings, events, and dinners. Develops itineraries to ensure maximum efficiency and convenience for each trip. Keeps track of potential clients and other contacts to meet in each destination city and schedules meeting opportunities.</li></ul></div><div><ul><li>
Creates and submits expense reports for assigned executive(s) in a timely manner, adhering to the Company&rsquo;s expense policies to ensure timely reimbursement. Proactively obtains missing receipts and reconciles credit card statements to ensure all expenses are submitted.</li></ul></div><div><ul><li>
Manages event planning and on-site event execution for Corporate Finance, including working with the Marketing Department to develop budgets, selecting venues, assisting with registration, coordinating with speakers, making menu selections (including special requirements), planning group activities, selecting and ordering event gifts, and other related tasks.</li></ul></div></div><div><div><ul><li>
Independently creates company-wide correspondences on behalf of assigned executive(s).</li></ul></div><div><ul><li>
Maintains a professional work environment, helping to create and foster a positive CF administrative culture.</li></ul></div><div><ul><li>
Assists with training and onboarding of new administrative assistants to ensure understanding of Company and departmental policies and procedures.</li></ul></div><div><ul><li>
Understands and upholds Company and departmental policies and procedures.</li></ul></div><div><ul><li>
Responds to requests for assistance from other business units, groups, and internal and external colleagues and proactively offers assistance when available.</li></ul></div><div> 
Additional Responsibilities:</div><div><ul><li>
Assures that the executive(s)&rsquo; schedules are aligned with identified priorities. Uses independent judgment in rearranging the executive(s)&rsquo; schedule daily to ensure efficient use of time and manageable workload.</li></ul></div><div><ul><li>
Effectively coordinates and collaborates with colleagues, clients, and stakeholders at all levels to complete tasks and/or projects as needed.</li></ul></div><div><ul><li>
Performs other related duties and special projects as assigned.</li></ul></div></div><div><div>
Qualifications:
</div><div><ul><li>Exceptional attention to detail and organizational skills.</li></ul></div><div><ul><li>
Minimum of five (5) years of experience in an advanced administrative position, preferably in the professional or financial services industry.</li></ul></div><div><ul><li>
Intermediate or advanced knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).</li></ul></div><div><ul><li>
Demonstrates effective decision-making skills and can make decisions independently or with minimal direction.</li></ul></div><div><ul><li>
Excellent analytical skills with the ability to work proactively and independently.</li></ul></div><div><ul><li>
Strong interpersonal and communication skills with ability to work with colleagues and clients.</li></ul></div><div><ul><li>
Advanced written communication skills, with accurate spelling, grammar, and punctuation.</li></ul></div><div><ul><li>
Ability to communicate in a clear, precise, and professional manner in both written and verbal communications.</li></ul></div><div><ul><li>
Ability to exercise good business judgment when responding to the needs of clients and stakeholders, both internal and external.</li></ul></div></div><div><div><ul><li>
Ability to multitask, prioritize, and manage the completion of projects in an efficient and timely manner independently or with limited supervision.</li></ul></div></div>
Compensation and Benefits
Houlihan Lokey is committed to providing its employees with an exciting career opportunity and competitive total compensation package, which may include other components such as discretionary incentive compensation. The firm&rsquo;s good faith and reasonable estimate of the possible salary range for this role at the time of posting is:
$120,000 - $130,000
Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate&rsquo;s relevant qualifications, skills, and experience and the location where this position may be filled.
Houlihan Lokey provides a competitive benefits package. Our current benefits offerings can be found here:
2026 Benefits
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
#LI-117799</div>

Executive Assistant

Andytown Coffee Roasters

About Us Founded in 2014 in the Outer Sunset of San Francisco, Andytown is committed to sourcing, roasting, and brewing the best coffee we can while still making specialty coffee approachable and fun. We believe that specialty coffee is for everyone and our dedication to hospitality has created a loyal following.About the Job We have a full-time Barista position open at our beautiful downtown location off of Salesforce Park! We are looking for people who enjoy creating memorable customer experiences in a high-volume environment. This role has a rate of $19.50 - $21.00 per hour depending on experience, plus tips and benefits. Job perks include working in a beautifully designed cafe with a professional team, and access to all the coffee you can drink!What You&rsquo;ll Do<ul><li>Working knowledge of the coffee menu, various brewing methods, and non-coffee drinks.</li><li>Working knowledge of the food program, food preparation methods, ability to answer questions, and make customer accommodations regarding allergy information.</li><li>Taking orders and operating the cash register, preparing and expediting drink and food orders.</li><li>Maintaining total cleanliness of the cafe.</li><li>Ensuring all food and drink items meet Andytown standards, only serving products you would be stoked to receive.</li><li>Opening and Closing the store; following daily task lists, ensuring all equipment, surfaces, storage areas, floors, and windows are maintained and clean.</li><li>Upholding health department standards.</li></ul>Requirements<ul><li>Motivated to create memorable experiences for guests. At Andytown we believe that making genuine interactions with our customers is just as important as making delicious coffee.</li><li>Commitment to honing your coffee skills and food knowledge.</li><li>Ability to do repetitive work, including tamping espresso by hand.</li><li>Comfortability working in a small space in close proximity to others in a fast-paced environment.</li><li>Ability to lift 25-50 pounds.</li><li>Ability to stand up to 8+ hours every shift.</li><li>Sometimes will need to bend, crouch, kneel, and reach over-head, to complete tasks.</li></ul>At Andytown, we are committed to creating good jobs. We value diversity and always consider job applicants based on work experience, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We consider all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.Job Type: Full-timePay: $20.00 - $21.50 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul>Shift:<ul><li>Day shift</li><li>Morning shift</li></ul>Application Question(s):<ul><li>This role requires open availability across both weekdays and weekends. Can you please confirm that you meet this requirement?</li><li>This role requires open availability for shifts that may be scheduled anytime between 6:00 AM and 6:00 PM. Can you confirm that this works with your availability?</li></ul>Experience:<ul><li>Barista: 1 year (Required)</li><li>Customer Service: 1 year (Required)</li></ul>Ability to Commute:<ul><li>San Francisco, CA 94105 (Required)</li></ul>Work Location: In person

Barista

HEI Hotels & Resorts

<div>About Us
The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word &ldquo;Jay&rdquo; in Latin means &ldquo;to celebrate&rdquo;, hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it&rsquo;s neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a &ldquo;friend-in-the-know&rdquo; when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco&rsquo;s Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel&rsquo;s history &ndash; you should be part of it!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $33.87 - $33.87 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.
Essential Duties and Responsibilities<ul><li>
Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.</li><li>
Adhere to cleaning procedures and instructions for use of cleaning agents.</li><li>
Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.</li><li>
Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.</li><li>
Push and pull vacuum throughout the entire room and empty trash.</li><li>
Replenish amenities, linens, and supplies in guest room.</li><li>
Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.</li><li>
Comply with attendance rules and be available to work on a regular basis.</li><li>
Perform any other job-related duties as assigned.</li></ul>
Qualifications and Skills
<ul><li>Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.</li><li>
Must be willing to &ldquo;pitch-in&rdquo; and help co- workers with their job duties and be a team player.</li><li>
Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.</li><li>
Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.</li><li>
Effective verbal and written communication skills.</li><li>
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</li></ul>
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.</div>

Room Attendant

Descript

<div><h2 class="jobSectionHeader">About the Role</h2>

Our vision is to build the next generation platform to enable easy and fast creation of audio and video content powered by cutting-edge AI. Building a revolutionary way to record, transcribe, edit, and mix spoken audio and video comes with a series of unique challenges and requires solving hard and complex problems.

As more marketing, communications, sales, support, and creative teams adopt Descript, we're investing in the experiences that help people discover what's possible with our product - and connect with the people behind it.

We're looking for our first Field Marketing Manager to build that program from the ground up.

This is a builder role. You'll define how Descript shows up in the real world, creating experiences that introduce new audiences to Descript, deepen relationships with customers, and generate pipeline for our growing enterprise business. From executive dinners and industry events to customer meetups, partner activations, and hands-on workshops, you'll create programs that people actually want to attend.

You'll work closely with Sales, Product Marketing, Customer Success, and Brand to develop field marketing into a repeatable, measurable growth engine.

If you're energized by building from scratch, love bringing people together, and enjoy balancing strategy with execution, we'd love to meet you.
<h2 class="jobSectionHeader">
What you'll do</h2>
<ul><li>Build Descript's field marketing strategy from the ground up, including planning, processes, measurement, and annual programming.</li>
<li>Develop and execute integrated field marketing programs that generate pipeline, accelerate opportunities, and strengthen customer relationships.</li>
<li>Own end-to-end execution of in-person and virtual experiences, including executive dinners, workshops, conferences, customer events, roadshows, webinars, and community gatherings.</li>
<li>Partner closely with Enterprise Sales to identify priority accounts, align programs to territory plans, and create experiences that help move deals forward.</li>
<li>Collaborate with Product Marketing, Brand, Demand Generation, Partnerships, and Customer Success to create cohesive campaigns before, during, and after every event.</li>
<li>Build playbooks for event planning, sales engagement, lead follow-up, reporting, and program operations that can scale as the team grows.</li>
<li>Manage budgets, vendors, agencies, venues, and logistics while creating thoughtful attendee experiences that reflect the Descript brand.</li>
<li>Measure and communicate program impact across pipeline, revenue influence, customer engagement, and qualitative feedback to help shape future investments.</li>
<li>Represent Descript at industry events and build authentic relationships with customers, prospects, creators, and partners.</li>
</ul><h2 class="jobSectionHeader">What we're looking for</h2>
<ul><li>3-5 years of experience in B2B marketing, with 2+ years of field marketing or event experience. Also open to 4+ years of events agency experience (especially if you have worked with B2B clients).</li>
<li>You've built programs, not just executed them. You enjoy creating structure where it doesn't yet exist.</li>
<li>Experience partnering closely with Sales to drive pipeline and revenue outcomes.</li>
<li>Strong project management skills with exceptional attention to detail&mdash;you can manage dozens of moving pieces without losing sight of the bigger picture.</li>
<li>You're equally comfortable developing a strategy, negotiating with a venue, reviewing event signage, and presenting results to leadership.</li>
<li>You use data to make decisions and know how to measure marketing impact beyond registration numbers.</li>
<li>Excellent communication and collaboration skills with a bias toward action.</li>
<li>Comfortable wearing multiple hats in a fast-moving startup environment.</li>
<li>Willingness to travel approximately 25&ndash;35%.</li>
</ul><h2 class="jobSectionHeader">Bonus points if you have</h2>
<ul><li>Experience marketing SaaS products to marketing, communications, creative, or enterprise teams.</li>
<li>Experience building a field marketing function or launching a new program.</li>
<li>Experience with account-based marketing strategies.</li>
<li>Experience producing workshops or educational experiences&mdash;not just traditional events.</li>
<li>A genuine appreciation for storytelling, video, podcasts, AI, or the creative process.</li>
</ul><h2 class="jobSectionHeader">What success looks like</h2>

After your first year, you've:
<ul>
<li>Built the foundation for a scalable field marketing program at Descript.</li>
<li>Established trusted partnerships with Sales and cross-functional marketing teams.</li>
<li>Created a repeatable calendar of experiences that customers look forward to attending.</li>
<li>Developed playbooks that make planning, execution, and follow-up more effective every quarter.</li>
<li>Demonstrated measurable impact on enterprise pipeline, customer engagement, and brand awareness.</li>
<li>Helped define what &quot;field marketing&quot; means at Descript&mdash;not by copying another company's playbook, but by creating one that fits ours.</li></ul> 


The base salary range for this role is $145k - $160k/year. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, level, and may vary from the amount above.<div><h2 class="jobSectionHeader"> 
About Descript</h2>

Descript is building a simple, intuitive, fully-powered editing tool for video and audio &mdash; an editing tool built for the age of AI. We are a team of 150 and the backing of some of the world's greatest investors (OpenAI, Andreessen Horowitz, Redpoint Ventures, Spark Capital).

Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.

Benefits include a generous healthcare package, 401k matching program, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're hiring for a mix of remote roles and hybrid roles. For those who are remote, we have a handful of opportunities throughout the year for in person collaboration. For our hybrid roles, we're flexible, and you're an adult&mdash;we don't expect or mandate that you're in the office every day. We do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person.

Descript is an equal opportunity workplace&mdash;we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.</div></div>

Field Marketing Manager

Pacific Working Capital

Job Overview Pacific Working Capital is seeking a dedicated and empathetic Customer Service Specialist (Remote) to join our team on a full-time basis. We are looking for a professional who is passionate about supporting the backbone of local economies: small businesses. At Pacific Working Capital, we believe small businesses deserve a simple, inspiring, and transparent lending experience. Our products and services are designed to help owners move at the speed of business. As a Customer Service Specialist, you will be a key part of our US-based team, providing the crucial human connection that sets us apart. In this role, you will be the first point of contact for entrepreneurs, embodying our commitment to exceptional service and support. Responsibilities • Serve as the primary point of contact for new and existing small business clients, handling enquiries via phone, email, and other communication channels. • Provide clear and accurate information about our loan products, services, and terms, ensuring complete transparency. • Guide business owners through the lending application process with patience and expertise. • Resolve customer issues and complaints in a professional and timely manner, ensuring a positive experience. • Maintain detailed and accurate records of all customer interactions in our systems. • Collaborate with internal lending specialists to ensure a seamless and efficient customer journey. • Uphold the company's values and champion our customer-centric culture. Qualifications • Proven experience in a customer service or client-facing role. • Exceptional verbal and written communication skills, with a professional and friendly telephone manner. • Strong problem-solving abilities and the ability to think on your feet. • A genuine sense of empathy and a passion for helping customers succeed. • The ability to work independently and manage your time effectively in a remote environment. • Proficiency in standard office software and a high level of digital literacy. • Previous experience in the financial services or lending industry is highly desirable. • Familiarity with CRM software would be an advantage. Benefits • Competitive hourly wage: $20 - $30 USD per hour, dependent on experience. • The opportunity to work fully remotely from a location in the United States. • A collaborative and supportive team environment. • A meaningful role where you can make a real impact on the success of small businesses.

Customer Service Specialist (Remote)

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