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junior eits service desk analyst

MetLife

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
<br>Technical Functional Analyst role is crucial for enhancing MetLife's technical capabilities to manage risk across the company. Understanding the risk framework, exploring technical options, and recommending, influencing, and executing contemporary technology solutions are key goals for this position. This is an exciting opportunity for a technical functional analyst who appreciates the importance of risk management and has a passion for being part of a great and successful team. You will play a key role in understanding the needs of our business partners, researching the best technology solutions in partnership with the Risk IT team, Architecture, and other departments, and helping drive execution. Additionally, you will have the opportunity to learn and implement cloud-based and AI solutions that will be integral to the pattern and orchestration for successful delivery
<br><ul>
<li>Enable and coordinate the development and implementation of technology solutions for Compliance, Operational Risk Management, Technology Risk, and Internal.</li>
<li>Understand business and risk needs, including the external landscape, to gather, drive, and influence requirements for the highest impact.</li>
<li>Create and maintain comprehensive project documentation, including plans, status reports, and risk assessments.</li>
<li>Oversee the integration of new technology solutions with existing systems and processes.</li>
<li>Manage project timelines, budgets, and resources to ensure successful delivery.</li>
<li>Develop and execute test plans to ensure the quality and functionality of technology solutions.</li>
<li>Coordinate with business partners, IT teams, Architecture, and other departments to understand their needs and deliver effective solutions.</li>
<li>Work with vendors and technical teams to develop plans, drive execution, and validate functionality.</li>
<li>Research and recommend contemporary technology options to enhance risk management capabilities.</li>
<li>Collaborate with our and vendor developers and engineers to design and implement the right technical capability.</li>
<li>Learn and implement cloud-based and AI solutions as part of the technology strategy.</li>
<li>At least 5 years of hands-on experience as a business analyst or technical analyst.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to create leadership level PowerPoint presentations to provide status updates and help facilitate key deliverables, including project management schedules.</li>
<li>Proven ability to gather, drive, and influence requirements for the highest impact.</li>
<li>Experience working with vendors and technical teams to develop plans, drive execution, and validate functionality.</li>
<li>Technical proficiency to collaborate with developers and engineers to design and implement the right technical capability.</li>
<li>Familiarity with data analytics and visualization tools such as Power BI.</li>
<li>Experience working in a large global company.</li>
<li>Strong understanding of risk frameworks and the ability to recommend, influence, and execute contemporary technology solutions.</li>
<li>Knowledge of cloud-based and AI solutions and their application in risk management.</li>
<li>Preference for individuals with experience supporting risk areas (Compliance, Operational Risk, Technology Risk, or Credit Risk).</li>
<li>Knowledge of Archive solutions (ProofPoint, Smarch, GlobalRelay,etc.)</li>
<li>Subject Matter Expertise in eDiscovery solutions (EPIC, Kroll,etc.)</li>
<li>Proficiency in scripting languages like Python or SQL for data analysis and automation.</li>
<li>Experience with Agile methodologies and tools like AZDO.</li>
<li>Strong problem-solving skills and the ability to think critically and strategically.</li>
<li>Ability to mentor and guide junior team members in technical and functional aspects.</li>
</ul>
<b>Location Expectation:</b> This is a hybrid role requiring a minimum of 3 days per week in office.
<br>The expected salary range for this position is $90,000 - $117,400. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
<br>Benefits We Offer
<br>Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
<br><br>
About MetLife
<br><br>
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
<br><br>
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s [1] #AllTogetherPossible. Join us!
<br><br>
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
<br><br>
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
<br><br>
MetLife maintains a drug-free workplace.
<br><br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
<br><br>
References
<br><br>
Visible links
<br>1. https://www.metlifecareers.com/ml/GreatPlaceToWork

Technical Functional Analyst

CVS Health

<p>We are hiring a business analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to nontechnical users.</p><h3><strong>     Responsibilities:</strong></h3><ul><li>Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.</li><li>Leading ongoing reviews of business processes and developing optimization strategies.</li><li>Staying up-to-date on the latest process and IT advancements to automate and modernize systems.</li><li>Conducting meetings and presentations to share ideas and findings.</li><li>Performing requirements analysis.</li><li>Documenting and communicating the results of your efforts.</li><li>Effectively communicating your insights and plans to cross-functional team members and management.</li><li>Gathering critical information from meetings with various stakeholders and producing useful reports.</li><li>Working closely with clients, technicians, and managerial staff.</li><li>Providing leadership, training, coaching, and guidance to junior staff.</li><li>Allocating resources and maintaining cost efficiency.</li><li>Ensuring solutions meet business needs and requirements.</li><li>Performing user acceptance testing.</li><li>Managing projects, developing project plans, and monitoring performance.</li><li>Updating, implementing, and maintaining procedures.</li><li>Prioritizing initiatives based on business needs and requirements.</li><li>Serving as a liaison between stakeholders and users.</li><li>Managing competing resources and priorities.</li><li>Monitoring deliverables and ensuring timely completion of projects.</li></ul><h3><strong>     Requirements:</strong></h3><ul><li>A bachelor’s degree in business or related field or an MBA.</li><li>A minimum of 5 years of experience in business analysis or a related field.</li><li>Exceptional analytical and conceptual thinking skills.</li><li>The ability to influence stakeholders and work closely with them to determine acceptable solutions.</li><li>Advanced technical skills.</li><li>Excellent documentation skills.</li><li>Fundamental analytical and conceptual thinking skills.</li><li>Experience creating detailed reports and giving presentations.</li><li>Competency in Microsoft applications including Word, Excel, and Outlook.</li><li>A track record of following through on commitments.</li><li>Excellent planning, organizational, and time management skills.</li><li>Experience leading and developing top-performing teams.</li><li>A history of leading and supporting successful projects.<br />Must be legally authorized to work in the United States</li></ul>

Business Analyst

Cathy Hobbs Design Recipes

<div><div><b>Part-Time Junior Interior Designer &ndash; Home Stager/Visual Merchandiser</b></div><div></div><div><b><br>
Location:</b> New York, NY (NYC-based, with the ability to travel to our Hudson Valley headquarters 1&ndash;2 times per week)</div><div><b>
Type:</b> Part-Time &middot; Entry-Level</div><div></div><div><b><br>
Launch your design career with one of the country's top home staging firms</b></div><div>
If you're looking for a hands-on entry-level role where you'll learn, grow, and build a real portfolio alongside an award-winning team, this is it.</div><div></div><div><br>
Cathy Hobbs Design Recipes (CHDR) is one of the most recognized home staging brands in the U.S., consistently ranked among the Top 10 nationally and Top 5 in Manhattan. Founded by 5-time Emmy Award&ndash;winning television host, author, and HGTV <i>Design Star</i> finalist Cathy Hobbs, we work with top real estate agents and luxury properties throughout Manhattan and surrounding areas.</div><div></div><div><br>
Our home base is Highland Passive House, the first multi-use Passive House Certified warehouse in North America, a brand new, modern design center set on four acres surrounded by orchards in The Hudson Valley.</div><div></div><div><b><br>
Who we're looking for</b></div><div>
An ambitious, dependable, and organized junior stylist with a genuine passion for interior design, visual merchandising, and real estate staging. You're someone who loves to roll up your sleeves, thrives in a fast-paced creative environment, and is eager to learn directly from top-tier professionals.</div><div></div><div><br>
This is <b>not a desk job.</b> You'll be out in the field, in the warehouse, and on staging installations.</div><div></div><div><b><br>
What you'll do:</b></div><ul><li>
Conduct property walkthroughs with real estate agents to assess design and staging needs.</li><li>
Complete pick sheets and pull inventory from our curated warehouse.</li><li>
Assist with staging installations in luxury homes and short-term rentals.</li><li>
Style spaces using furniture, accessories, and artwork.</li><li>
Contribute to a fast-moving, collaborative creative team.</li></ul><div><br>
<b>
You might be a great fit if you:</b></div><ul><li>
Have studied interior design, home products, visual merchandising, or a related field <i>or</i> have hands-on experience that shows the same eye and instincts.</li><li>
Are excited to be physically active on job sites, in the warehouse, and at installs.</li><li>
Bring strong organizational and communication skills.</li><li>
Can take direction <i>and</i> show initiative independently.</li><li>
Work well under pressure as part of a team.</li><li>
Live in NYC (jone of the five burroughs) and can travel to The Hudson Valley 1&ndash;2 times per week (transportation provided).</li><li>
Have some comfort with furniture handling, accessory placement, or layout execution.</li></ul><div></div><div><b><br>
A plus, but not required:</b> prior experience in visual merchandising or styling, especially in home decor. Candidates with this background will receive elevated consideration.</div><div></div><div><b><br>
Why this role is different</b></div><div>
From day one, you'll be a core part of real projects, leading walkthroughs, pulling inventory, assisting on installs, and learning from one of the most respected staging teams in the country. It's a rare chance to gain real-world experience in a professional, high-style environment, with genuine room to grow into more senior roles.</div><div></div><div><b><br>
How to apply</b></div><div><b>
A cover letter is required.</b> Tell us why you're excited about staging and design and what you'd bring to the team. Applications without a cover letter won't be reviewed, we read every cover letter we receive, and it's the best way to stand out.</div><div></div><div><br>
Learn more at www.cathyhobbs.com.</div><br>
<b>
About Cathy Hobbs Design Recipes:</b><p><br>
Cathy Hobbs Design Recipes is one of the premiere staging companies serving the Tri-State Area. CHDR maintains an expansive warehouse, which includes a curated collection of furniture, artwork, chandeliers, accessories, and drapery. Cathy Hobbs Design Recipes is consistently ranked among the Top 10 Home Staging Companies in The United States and among the Top 5 in Manhattan. The firm has been awarded honors such as Top 10 Luxury Vacant Staging and Top 10 Short-term Rental Staging of The Year. Additionally, company founder/head designer, Cathy Hobbs has been consistently honored as one of the Top 100 Most Influential People in Real Estate Staging by the Real Estate Staging Association (RESA). Inspired by our core values of collaboration, team work, quality, consistency and innovation, our company goes beyond a traditional home staging approach and business model. With our own in-house production company, CHDR offers brokers (included in its staging packages) the option of hosted property tours, broadcast quality virtual property tours in addition to interactive virtual 360 tours, all professionally shot and edited and provided to brokers for their own self-promotion and usage.</p></div>

Part-Time Junior Interior Designer – Home Stager/Visual Merchandiser

Citi

<div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<div><div>Job Description</div>
</div><div><div><div><div><div><div><div><div><div><p>Citi is seeking a highly motivated and curious junior engineer as a trading tool developer to work embedded within the Systematic &amp; Credit Portfolio Trading business. This role is based directly on our trading floor, offering a unique opportunity for in-person collaboration with traders, quants, and product development. You will rapidly iterate on revenue-making &amp; risk-reducing tooling, learn the business context, and balance strategic builds versus immediate needs. This position provides an outstanding opportunity for a developer to directly experience the impact of their work and help grow a new strategic trading desk.</p>
<p></p><p><b>Key Responsibilities:</b></p>
<ul><li><p>Define trade tooling business requirements directly with traders</p>
</li><li><p>Work collaborative with traders, quants and product dev team to develop trading tools (such as portfolio optimization, P&amp;L analysis, trading recommendations etc.)</p>
</li><li><p>Maintain an ecosystem for rapid application tooling that can support contributions directly from traders in a sustainable manner</p>
</li><li><p>Leverage Python and React to create high quality software that can be delivered and adapted at the pace the business operates</p>
</li><li><p>Collaborate with production support to ensure stability and maintainability of critical trading functions</p>
</li></ul><p></p><p><b>Required Skills / Experience:</b></p>
<ul><li><p>2-3 years of building applications and tools in Java or similar language</p>
</li><li><p>Experience with containerized deployment Kubernetes/OpenShift, Helm and Docker</p>
</li><li><p>Strong engineering fundamentals - managing complexity and designing for stability and maintainability</p>
</li><li><p>Experience with CI/CD tooling such as Jenkins, Harness, etc.</p>
</li><li><p>Experience analyzing complex data sets and drawing evidence-based conclusions</p>
</li><li><p>Experience using agentic coding agents to accelerate development while maintaining high quality code and comprehensibility of the resulting system</p>
</li><li><p>Excellent oral and written communication skills</p>
</li><li><p>Prior experience in Credit or other secondary trading businesses is a plus</p>
</li></ul><p></p><p><b>Education:</b></p>
<p>Bachelor&rsquo;s degree/University degree or equivalent experience</p>
</div></div></div></div></div></div></div></div></div><p></p><p>-</p>
<h2 class="jobSectionHeader"><b>Job Family Group:
</b></h2>Technology
<p>-</p>
<h2 class="jobSectionHeader"><b>Job Family:</b></h2>
Applications Development
<p>-</p>
<h2 class="jobSectionHeader"><b>Time Type:</b></h2>
Full time
<p>-</p>
<h2 class="jobSectionHeader"><b>Primary Location:</b></h2>
New York New York United States
<p>-</p>
<h2 class="jobSectionHeader"><b>Primary Location Full Time Salary Range:</b></h2>
$95,770.00 - $133,630.00<br>
<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
</p><p>-</p>
<h2 class="jobSectionHeader"><b>Most Relevant Skills
</b></h2>Please see the requirements listed above.
<p>-</p>
<h2 class="jobSectionHeader"><b>Other Relevant Skills
</b></h2>For complementary skills, please see above and/or contact the recruiter.
<p>-</p>
<h2 class="jobSectionHeader"><b>Anticipated Posting Close Date:</b></h2>
Jun 29, 2026
<p>-</p>
<p><i>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p></div><p></p>

Systematic and Credit Portfolio Trading Tool Developer, Officer

Times Square Hotel

<p><b>Overview</b><br/>We are seeking a dedicated and hospitable Front Desk Agent to join the Front Desk team at our 150-room, boutique hotel located near Times Square. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and a passion for hospitality. If you thrive in a fast-paced environment and enjoy interacting with people from all over the world, we would love to hear from you.</p><p><b>Responsibilities</b></p><ul><li>Greet guests upon arrival with a warm and welcoming demeanor.</li><li>Manage the check-in and check-out processes efficiently.</li><li>Handle guest inquiries, requests, and complaints in a professional manner.</li><li>Maintain accurate records of guest information and reservations using hotel management software and booking platforms (e.g. IQware, Expedia, Booking.com).</li><li>Operate phone systems to manage incoming calls and provide information as needed.</li><li>Conduct audits as needed to ensure transactions are accurate.</li><li>Assist with billing inquiries and payment processing.</li><li>Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.</li><li>Provide local area information, recommendations, and directions to guests.</li><li>Uphold hotel best practices while maintaining confidentiality of guest information.</li></ul><p><b>Qualifications</b></p><ul><li>At least one year of experience in a hotel front desk role</li><li>Ability to quickly learn new software systems and operation procedures</li><li>Familiarity with hotel management software is a plus.</li><li>Ability to perform audit duties as required.</li><li>Excellent problem-solving skills and the ability to remain calm under pressure.</li><li>Familiarity with local attractions and restaurants</li></ul><p><b>Availability</b></p><ul><li>Days or Evenings</li><li>Weekdays or Weekends</li><li>Full-time or Part-time</li></ul><p>Join us in creating memorable experiences for our guests while being part of a dynamic team in the hospitality industry!</p><p>Pay rate to be commensurate with experience.</p><p>Job Type: Full-time</p><p>Pay: $22.00 - $26.00 per hour</p><p>Experience:</p><ul><li>Hotel Front Desk: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Hotel Front Desk Receptionist

New York Sports Club and Our Family of Brands

<div><p>New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to &ldquo;Improve Lives Through Fitness&rdquo;. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.</p>
<p>
</p><p><b>ROLES AND RESPONSIBILITIES</b>
</p><p></p><p>The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Supervisor, additional duties may be assigned.</p>
<p>
</p><p><b>CUSTOMER SERVICE
</b></p><p></p><ul><li>Promote, maintain, and protect the customer experience by developing Service &amp; Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles.
</li><li>Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention.
</li><li>Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary.
</li><li>Navigate basic questions about membership, services, and billing inquiries.</li></ul>
<p>
</p><p><b>PERFORMANCE MANAGEMENT</b></p>
<p>
</p><ul><li>Hold yourself and the SSR team accountable to high standards of operational excellence.
</li><li>Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development.
</li><li>Willingness to have courageous conversations with team members as needed in accordance with company policy.
</li><li>Exhibit the ability to lead and inspire cooperation and influence behavior.</li></ul>
<p>
</p><p><b>EMPLOYEE RECRUITMENT AND DEVELOPMENT</b></p>
<p>
</p><ul><li>Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success.
</li><li>Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey.</li></ul>
<p>
</p><p><b>CLUB OPERATIONS</b></p>
<p>
</p><ul><li>Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8&rsquo;s are completed daily.
</li><li>Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options.
</li><li>Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience.
</li><li>Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members.
</li><li>Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.
</li><li>Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional).
</li><li>Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader.
</li><li>Be available to SSRs to address questions and concerns in partnership with the GM/AGM.
</li><li>Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations.
</li><li>Always report to work on time and in proper uniform to best represent the brand.
</li></ul><p></p><p><b>COMMUNICATION</b></p>
<p>
</p><ul><li>Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media).
</li><li>Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership.
</li><li>Contact prospective members and member referrals via call drives to help them begin their fitness journey with us.</li></ul>
<p>
</p><p><b>PRODUCT KNOWLEDGE</b></p>
<p>
</p><ul><li>Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business.
</li><li>Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency.</li></ul>
<p>
</p><p><b>PROBLEM SOLVING</b></p>
<p>
</p><ul><li>Work to resolve issues that affect the service, efficiency, and productivity of the club.
</li><li>Resolve customer complaints by providing customer service-focused solutions to members in a timely manner.
</li><li>Partner with management team to identify and remove barriers to drive results.
</li></ul><p></p><p><b>POSITION REQUIREMENTS &amp; EXPERIENCE
</b></p><p></p><ul><li>2-3 years of face-to-face customer service experience.
</li><li>At least 1 year of supervisory experience in a fitness, hospitality, or retail environment.
</li><li>Child &amp; Adult AED/CPR certified.
</li><li>Ability to learn and maximize our POS/timekeeping/membership systems.
</li><li>Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments.
</li><li>Successful track record of working in a team-oriented environment.
</li><li>Ability to handle challenging member issues with patience, tact, and the utmost professionalism.
</li><li>A sense of urgency regarding customer service and sales results.
</li><li>Demonstrated communication and interpersonal skills.
</li><li>Highly organized with detail-orientation and proven follow-up skills.
</li><li>Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency.
</li><li>Prolonged periods of standing at the Welcome Desk and working on a computer.
</li><li>Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company.</li></ul>
<p>
</p><p><b>SCHEDULING REQUIREMENTS</b></p>
<p>
</p><p>Due to the nature of the business, NYSC has specific scheduling guidelines for this position.</p>
<ul><li>
This full-time position adheres to a weekly opening/closing schedule and working weekend shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing to ensure a proper facility walkthrough.</li><li><b>
Prescribed Schedule Requirement</b>: This role operates on a prescribed schedule that is essential for effective business planning and team coverage. Candidates must be able to consistently work the scheduled days and hours as outlined.</li><li><b>
Schedule Variability Notice</b>: While schedules are prescribed, they may be adjusted as needed due to training, business and operational requirements, including temporary changes to club hours, coverage needs, or vacancies.</li><li><b>
Full-Time Position</b>: This is a full-time role scheduled for 40 hours per week, typically worked as 9-hour days including a 1-hour unpaid break. Start and end times may vary slightly based on actual club operating hours. Club operating hours are available on our company website.</li><li><b>
Front Desk Supervisor (Opening) Position Schedule</b>
<ul><li>Monday&ndash;Thursday: Opening</li><li>
Friday-Sunday: Opening (1 additional day)</li><li>
Opening roles are scheduled 15 minutes prior to the posted club operation hours.</li><li>
Start times can range from 4:45 AM - 7:45 AM depending on the day of week and actual club operating hours.</li></ul>
</li><li><b>Front Desk Supervisor (Closing) Position Schedule</b>
<ul><li>Monday&ndash;Thursday: Closing</li><li>
Friday-Sunday: Closing (1 additional day)</li><li>
Closing roles are scheduled 15 minutes after the posted club operation hours.</li><li>
Shift end times can range from 5:15 Pm &ndash; 11:15 PM depending on the day of week and actual club operating hours.</li></ul></li></ul><br>
<p></p>
<p><b>
JOIN OUR TALENT COMMUNITY</b>
</p><p>At NYSC, we're always looking for passionate, talented individuals to join our team. Many of our job postings are evergreen positions, allowing us to connect with exceptional candidates for opportunities that may be available now or in the near future. If your skills and experience are a match, a member of our recruiting team will reach out as opportunities become available. We encourage you to apply and stay connected with us!</p></div>

Front Desk Supervisor (Opening)

Cochran NY

<p>Job Summary<br/>We are seeking an energetic and professional Temp to Perm Front Desk Receptionist to join our dynamic team. This role is the first point of contact for visitors, clients, and staff, providing exceptional customer service and ensuring smooth office operations. The ideal candidate will be highly organized, tech-savvy, bilingual (if applicable), and possess a friendly demeanor that creates a welcoming environment. This position offers the opportunity to transition from temporary to permanent employment for the right candidate who demonstrates reliability, efficiency, and a proactive attitude. Responsibilities</p><ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.</li><li>Manage multi-line phone systems efficiently, directing calls accurately and professionally while maintaining excellent phone etiquette.</li><li>Handle all clerical tasks including data entry, filing, proofreading, and maintaining organized records.</li><li>Support office management by scheduling meetings, and managing conference room bookings.</li><li>Utilize computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to prepare documents, reports, and correspondence.</li><li>Provide customer support by addressing inquiries promptly and professionally, ensuring high levels of customer satisfaction.</li><li>Perform general administrative duties such as filing, photocopying, scanning documents, and maintaining office supplies inventory.</li><li>Maintain a professional appearance and uphold confidentiality in handling sensitive information.</li><li>Support personal assistant tasks as needed to help streamline daily operations and improve organizational efficiency. Experience</li><li>Previous office experience or clerical experience is highly preferred; familiarity with front desk operations is a plus.</li><li>Bilingual skills are desirable but not necessary to effectively communicate with diverse clients and visitors.</li><li>Experience in customer service or customer support roles that require excellent communication skills and phone etiquette.</li><li>Ability to multitask efficiently while maintaining a positive attitude in a fast-paced environment.</li></ul><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Temp to Perm Front Desk Reception

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