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program coordinator

Universal Service Administrative Company

<div><p><b>USAC&rsquo;s target compensation range for a new hire into this position is $60,000 - $75,000 USD per year. Actual salary may vary depending on job-related factors based on knowledge, skills, and experience, as evaluated throughout the interview process. In addition, this position may be eligible for an annual performance bonus. USAC has a comprehensive benefits package that includes Medical, Dental, Vision, 401 (k), FSA, Life Insurance, Paid Time Off, Commuter Benefits and Wellness Programs.</b></p><p></p><p><b><br>
Why Work Here?</b></p><p></p><p><br>
Our mission to achieve universal service addresses America&rsquo;s current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation.</p><p></p><p><br>
Additional information on USF programs can be found at: https://www.usac.org/about/</p><p></p><p><b><br>
Benefits</b></p><p></p><p><br>
USAC supports our employees well beyond their salary with a system of benefits that rivals the top organizations in the country. Simply put: if you are committed to improving the lives of others, we are committed to improving yours. USAC provides low-premium, top-of-the-line medical, dental, and vision insurance in addition to disability and life coverage. Generous 401k contribution, Federal and floating holidays, paid sick leave and vacation time that increases every year. Regular telework schedule and opportunities to take professional development courses and training.</p><p></p><p><b><br>
 A Multicultural Team</b></p><p></p><p><br>
We have actively built an organization that doesn&rsquo;t just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.</p><p></p><p><br>
 To apply, please submit a cover letter and resume, click the &ldquo;Apply For This Job Online&rdquo; button.</p><p></p><p><br>
USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We&rsquo;ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused. As USAC continues to support universal service impacting healthcare providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission. We are currently seeking a dynamic and collaborative professional to serve as Program Analyst.</p><p></p><p><br>
This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.</p><p></p><p><br>
Working in a creative and fast-paced environment, the Program Analyst will analyze data to support one of USAC&rsquo;s four core programs by identifying process improvements and efficiencies, working with management and applicants to resolve issues that may affect funding, develop and manage performance and funding-related reports.</p><p></p><p><b><br>
Responsibilities</b></p><div><ul><li>
Collaborate with operations and IT to develop, document, and implement improved efficiencies.</li><li>
Provide support to IT efforts to develop requirements for additional system functionality.</li><li>
Assist management in developing performance metrics.</li><li>
Identify trends, atypical situations, or other issues that may require special consideration or procedures.</li><li>
Manage multiple conflicting priorities while supporting the various process owners</li><li>
Ensure the adherence to federal regulations for payments of specific program components, including program rules, eligibility designations, and FCC orders.</li><li>
Conduct audit research.</li><li>
Assist Senior Manager(s), Director(s), and others in various projects, as needed</li><li>
Other specific duties as assigned.</li></ul></div><p></p><p><b><br>
About You</b></p><p></p><p><br>
 The successful candidate will excel at operating in a diverse and fluid environment and will be crucial for the success of the Lifeline Department.</p><div><ul><li>
Bachelor&rsquo;s degree and/or relevant technical training with no preferred certification. Two years of relevant professional-level work experience may be substituted for one year of required education.</li><li>
A combination of education, experience, and training that provides the necessary knowledge, skills, and abilities to perform the work may be considered.</li><li>
Three (3) to Four (4) years of working of professional directly related experience</li><li>
Experience working in the telecommunications industry, performing audit response functions and/or leveraging financial systems.</li><li>
Proactive and highly organized, with strong attention to detail and follow through with the ability to handle multiple, complex tasks and establish priorities.</li><li>
Capacity to work independently without significant guidance and be able to exercise good judgment, taking the initiative when necessary.</li><li>
Excellent analytical and proven problem-solving skills.</li><li>
Analyze and interpret program data to identify any risks, issues, solutions, and recommendations.</li><li>
Demonstrate strong interpersonal skills and have strong verbal and written communication skills.</li><li>
The ability to identify and implement continuous process improvement.</li><li>
Highly Proficient with the Microsoft Office suite (Word, Excel, Outlook, PowerPoint, Visio).</li><li>
Basic understanding of SQL (Vertica)</li><li>
Basic understanding of Python</li></ul></div><p></p><p><b><br>
USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment with USAC are conditioned on completing and passing a background and reference check. USAC is an Equal Opportunity Employer. No agencies please.</b></p></div><p></p>

Program Analyst - Program Integrity (Lifeline)

Google

<div><p>This role may also be located in our Playa Vista, CA campus.</p><p>
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p><p>
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.</p><p>
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:</p><br>
<ul><li>
Health, dental, vision, life, disability insurance</li><li>
Retirement Benefits: 401(k) with company match</li><li>
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment</li><li>
Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
</li><li>Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks</li><li>
Baby Bonding Leave: 18 weeks</li><li>
Holidays: 13 paid days per year</li></ul><br>
<p></p>
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: <b>San Francisco, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; Seattle, WA, USA; Washington D.C., DC, USA</b>.<h3 class="jobSectionHeader"><b>
Minimum qualifications:</b></h3><ul>
<li>Bachelor's degree or equivalent practical experience.<br>
</li>
<li>2 years of experience in program or project management.<br>
</li>
<li>Experience working in the nonprofit sector.</li>
<li>Experience creating communications materials for executive audiences.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Preferred qualifications:</b></h3><ul>
<li>2 years of experience managing cross-functional or cross-team projects.<br>
</li>
<li>Experience collaborating with technical teams and analyzing data to uncover actionable insights.</li>
<li>Track record of managing complex, multi-stakeholder workstreams with high accuracy and speed.</li>
<li>Ability to master new domains quickly and operate independently within ambiguous, fast-paced environments.</li>
<li>Exceptional people management skills with the ability to translate complex concepts for various internal and external audiences.</li>
<li>Deep-seated passion for social impact and the philanthropic mission of the team.</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
A problem isn&rsquo;t truly solved until it&rsquo;s solved for all. That&rsquo;s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you&rsquo;ll lead complex, multi-disciplinary projects from start to finish &mdash; working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
</p><p></p>Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
<br>
<br>
US: $132000 - $190000 (USD) + 15% bonus target + bonus + equity + benefits<br>
<br>
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Bridge scientific breakthroughs with practical applications by managing grant approvals, impact evaluations, and portfolio strategy for nonprofit partners.<br>
</li>
<li>Drive flagship programs like AI collaboratives through project management, convening logistics, and daily grantee support.<br>
</li>
<li>Develop slide decks and press releases while partnering with marketing teams to amplify grantee impact and team initiatives.<br>
</li>
<li>Identify and expand proven AI tools to create systemic change in critical sectors like health and sustainability.<br>
</li>
<li><div>Serve as a subject matter expert, helping partners responsibly adopt advanced technologies while staying current on the broader social impact ecosystem.</div></li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Program Manager II, AI for Social Good, Google.org

<div><p><b>The Federation of American Scientists is seeking a Research and Program Associate to join our Nuclear Information Project team.</b> You will report directly to the Manager for the Nuclear Information Project and work in close collaboration with other members of the Nuclear Information Project and FAS at large.</p><p>
The Research and Program Associate for the Nuclear Information Project will provide operations and administrative support to execute grant deliverables and further other objectives of the portfolio, work to analyze and provide the public with reliable information about the status and trends of global nuclear weapons arsenals, and contribute research to support recommendations for the responsible reduction of nuclear arsenals and risks. The right candidate will help shape this full-time role according to their skills.</p><p>
This role is expected to include <b>roughly 50% research and 50% logistical/operational support</b> for the Nuclear Information Project. Some weeks and months will be more research-heavy, while others will be more operations-heavy.</p><p>
Core responsibilities of this role include:</p><p>
Research and Analysis:</p><ul><li>
Under the direction of Project staff, use open sources (including satellite imagery, historical/archival records, treaty disclosure data, social media, local news, and FOIA requests) to conduct analysis on global nuclear forces.</li><li>
Contribute to the creation of graphics, charts, and other visual tools for inclusion in research products.</li></ul><p>
Operations and Support:</p><ul><li>
Support fundraising efforts, grant proposals, and grant reporting processes as assigned by portfolio leadership.</li><li>
Support implementation of program activities, such as workshops and trainings, as needed, as well as logistics and operations to advance internal project and portfolio management tasks.</li><li>
Ensure that Project work is properly organized and internally filed in accordance with Project standards.</li><li>
Be responsive to internal requests for metrics-gathering, news clips, budget snapshots, and other reporting requirements.</li><li>
Occasionally support various FAS-wide organizational initiatives, events, and other activities as needed, including contributing to substance, preparation, and staffing.</li></ul><p>
Writing and Communication:</p><ul><li>
Under the direction of Project staff, write and publish regularly on nuclear weapons issues for the FAS website and for external publications. These could include issue briefs, blog posts, fact sheets, datasets, graphics, grant deliverables, or public-facing trackers.</li><li>
Attend and participate in relevant events, conferences, panels, and workshops, and actively engage with other organizations and individuals in the global nuclear policy community.</li><li>
Copy-edit, proofread, and footnote research products, specifically checking for substance and accuracy as well as clarity of language, grammar, and spelling.</li><li>
Collaborate with the Communications team to create social media and other public-facing content related to the work of the Project.</li></ul><p><b><br>
Skills and Expertise: Must Haves</b></p><ul><li>
Bachelor's degree.</li><li>
1-3 years of relevant experience, including internships, fellowships, academic research, journalism, policy work, open-source research, or non-profit program support.</li><li>
Excellent writing abilities, critical thinking, and communication skills.</li><li>
Curiosity and excitement about the subject matter, with a strong attention to detail.</li><li>
Continuous commitment to deliver high-quality work accurately and on-time.</li><li>
Willingness to take initiative to complete tasks in a self-driven environment.</li><li>
Interest in seeking out constructive feedback and coaching.</li><li>
Knowledge of core issues related to nuclear weapons, non-proliferation, arms control, and disarmament.</li><li>
The ability to travel to support research, policy, or programmatic goals.</li><li>
Competency with standard word-processing and presentation software (e.g., Adobe Acrobat, Microsoft Word/Powerpoint, Google Drive, etc).</li></ul><p><b><br>
Skills and Expertise: Nice-To-Haves</b></p><ul><li>
Comfort and confidence with travel, public speaking, and presenting research.</li><li>
Experience contributing to a defined research topic.</li><li>
Experience conducting open-source research, including with satellite imagery.</li><li>
Language skills, particularly in Chinese or Russian.</li><li>
Technical skills: experience with coding, data visualizations, modeling, simulations, satellite imagery analysis, imagery processing, object detection, web-scraping, open-source investigations, etc.</li></ul><p><b><br>
Work Environment</b></p><p>
This position will be a hybrid role, meaning that both remote and in-person work can be accommodated&ndash;&ndash;generally two to three days per week on-site, and two to three days per week remote, depending on the needs of the individual and organization.</p><p>
This position is included in a union-represented collective bargaining unit, and specific terms and conditions of employment are subject to collective bargaining.</p><p><b><br>
Salary Range</b></p><ul><li>
$62,000- $68,000</li></ul><br>
Applications close at 23:59 ET on <b>28 June 2026</b>.<p><b><br>
Why FAS?</b></p><p>
The Federation of American Scientists (FAS) takes quite seriously our role as a beacon and voice for the science community.</p><p>
FAS has a rich history: after the devastating bombings of Hiroshima and Nagasaki in 1945, a group of atomic researchers &ndash; deeply concerned about the use of science for malice &ndash; created an organization committed to using science and technology to benefit humanity.</p><p>
The group they created &ndash; the Federation of Atomic Scientists &ndash; soon became the Federation of American Scientists in recognition of the hundreds of scientists across diverse disciplines who joined together to speak with one voice for the betterment of the world.</p><p>
We value equity, inclusion, and transparency. As a collective, we are building an organization focused on being impact-driven, customer-focused, and growth-oriented as a force for good in the world.</p><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><h3 class="jobSectionHeader">
FAS offers a competitive and comprehensive benefits package that supports employees&rsquo; health, financial security, and overall well-being. Benefits include a competitive 403(b) retirement plan, medical, dental, and vision coverage, short-term and long-term disability insurance, life insurance, employee assistance support, pre-tax benefits such as healthcare and dependent care FSAs, and commuter benefits.</h3><p><b><br>
Hiring Statement</b></p><p>
Don&rsquo;t check off every box? Apply anyway! Studies have shown that women and people of color are less likely to apply for jobs unless they meet every listed qualification. At FAS we are dedicated to building a diverse and inclusive workplace, and developing new voices. If you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway &ndash; you might just be the right candidate.</p><p>
The Federation of American Scientists is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. The Federation of American Scientists prohibits discriminating against employees and job applicants who inquire about, discuss, or disclose the compensation of the employee or applicant or another employee or applicant. Employment is contingent on successful verification of eligibility to work in the United States.</p><p>
</p><p>m4bBVVN9cP</p></div>

Research and Program Associate, Nuclear Information Project

The Joint Commission

<div>Overview:
<p>
The Administrative Office Coordinator provides administrative and operational support for the Washington, DC office location. This role ensures the smooth day-to-day functioning of the office while supporting leadership activities and coordinating administrative operations. In collaboration with Office Manager / Executive Assistant, Coordinator will support executives and provide administrative assistance to leaders visiting or working from the Washington, DC office. The role also serves as a backup resource to the Office Manager/Executive Assistant supporting the EVP of Public Policy &amp; Government Relations when needed. This position requires strong organizational skills, discretion when handling confidential information, and the ability to manage multiple priorities in a professional and fast-paced</p><p>
environment.</p>
Responsibilities:
<div>
Office Operations Coordination</div><ul><li>
Serve as administrative coordinator for the Washington, DC office location.</li><li>
Support the daily operational needs of the office, ensuring efficient and organized office operations.</li><li>
Coordinate office logistics including meeting room scheduling, visitor coordination, and internal office communications.</li><li>
Maintains office supplies and coordinate with vendors and building management as needed.</li><li>
Ensure conference rooms and shared spaces are prepared for meetings and leadership visits.</li></ul><div></div><div><br>
Administrative Support for Leadership</div><ul><li>
Provide administrative support to executives, including calendar coordination, meeting scheduling, and preparation of meeting materials.</li><li>
Assist with preparation and formatting of documents, presentations, and briefing materials.</li><li>
Coordinate meeting logistics including agendas, meeting materials, and follow-up actions.</li><li>
Assist with travel arrangements and expense reports as needed.</li></ul><div></div><div><br>
Leadership and Visitor Coordination</div><ul><li>
Provide administrative assistance to senior leaders and staff visiting or working from the Washington, DC office.</li><li>
Coordinate logistics for leadership visits, internal meetings, and small office events.</li><li>
Ensure visiting leaders and guests have the resources and administrative support needed while working from the office.</li></ul><div></div><div><br>
Executive Assistant Backup Support</div><ul><li>
Serve as a backup resource to the Office Manager / Executive Assistant supporting the EVP of Public Policy &amp; Government Relations as needed.</li><li>
Assist with scheduling coordination, meeting logistics, and administrative tasks during periods of high volume or absence of the Office Manager/Executive Assistant.</li></ul><div></div><div><br>
Administrative Coordination</div><ul><li>
Prepare, edit, and format documents, reports, and correspondence.</li><li>
Maintain organized electronic and physical filing systems.</li><li>
Support coordination of internal meetings, administrative workflows, and project tracking.</li><li>
Assist with special projects and administrative initiatives as assigned.</li><li>
Communication and Relationship Management</li><li>
Serve as a professional point of contact for staff and visitors to the Washington, DC office.</li><li>
Maintain strong working relationships with internal teams and external partners.</li><li>
Exercise sound judgment when handling confidential or sensitive information.</li></ul>
Qualifications:
<div>
Education</div><ul><li>
Bachelor&rsquo;s degree preferred or equivalent work experience.</li></ul><div></div><div><br>
Experience</div><ul><li>
4+ years of administrative, office coordination, or executive support experience.</li><li>
Experience supporting senior leaders preferred.</li><li>
Experience coordinating office operations or supporting leadership teams in a professional environment.</li></ul><div></div><div><br>
Skills and Abilities</div><ul><li>
Strong organizational and time management skills.</li><li>
Ability to manage multiple priorities and deadlines.</li><li>
Excellent written and verbal communication skills.</li><li>
Demonstrated ability to maintain confidentiality and exercise sound judgment.</li><li>
Strong attention to detail and commitment to accuracy.</li><li>
Professional presence and ability to interact effectively with senior leadership.</li><li>
Ability to work independently while collaborating effectively with teams.</li></ul><div></div><div><br>
Technical Skills</div><ul><li>
Proficiency in Microsoft Office Suite.</li><li>
Experience with contact databases or office management systems preferred.</li></ul><div></div><div><br>
This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.</div>
Equal Opportunity Field:
<div><b>
We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our </b><b>Joint Commission Career Page</b></div><div></div><div><br>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.</div>
Min: USD $67,000.00/year Max: USD $84,000.00/year</div>

Administrative Office Coordinator (Administrative Assistant)

Aisles and Abroad

<div>
 <strong>
  Location:
 </strong>
 Remote
 <br/>
 <br/>
 <strong>
  About the Role:
  <br/>
 </strong>
 Join a growing travel team as a Virtual Hotel &amp; Resort Coordinator. This role focuses on helping clients secure accommodations for vacations, group travel, and business trips while ensuring a smooth and personalized booking experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate hotel and resort bookings for individual and group travel
  </li>
  <li>
   Customize travel options based on client preferences and budgets
  </li>
  <li>
   Maintain accurate booking records and documentation
  </li>
  <li>
   Provide timely communication and follow-ups with clients
  </li>
  <li>
   Monitor travel deals and supplier offerings
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Provide:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Structured training and onboarding
  </li>
  <li>
   Access to supplier platforms and booking tools
  </li>
  <li>
   Flexible remote work environment
  </li>
  <li>
   Supportive team and mentorship opportunities
  </li>
  <li>
   Growth pathways within the travel industry
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Interest in travel and hospitality
  </li>
  <li>
   Strong attention to detail
  </li>
  <li>
   Professional communication skills
  </li>
  <li>
   Ability to multitask and manage time effectively
  </li>
  <li>
   Must be at least 18 years old
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Virtual Hotel & Resort Coordinator (Remote)

National Resident Matching Program

<div><p>ABOUT THE ORGANIZATION</p>
<p>
The National Resident Matching Program&reg; (NRMP&reg;) is a private, not-for-profit organization established in 1952 to provide a uniform date of appointment to positions in graduate medical education (GME) in the United States. The NRMP is not an application processing service; rather, it provides an impartial venue for matching applicants&rsquo; and programs&rsquo; preferences for each other consistently. The NRMP conducts the annual Main Residency Match encompassing almost 50,000 applicants for more than 40,000 positions in core residencies as well as Matches for fellowship positions in more than 70 subspecialties through its Specialties Matching Service&reg;.</p><p></p><p><br>
POSITION SUMMARY</p>
<p>
The Client Support Specialist will interact with the organization&rsquo;s constituents by addressing inquiries and resolving complaints, generally providing a high level of customer support. Client Support Specialists will also participate in the development of educational materials and will participate in the user testing of NRMP&rsquo;s technology systems as requested.</p><p></p><p><br>
SCHEDULE: 10:00am-6pm ET</p><p></p><p><b><i><br>
You must have legal authorization to work in the United States without sponsorship or restriction and be located within the continental U.S.</i></b></p><p></p><p><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</p>
<p>
Client and Technical Support:</p>
<ul><li>Provide constituent support pertaining to NRMP technical systems and the processes of matching.</li></ul>
 o Gather information, diagnose concerns, identify solutions, and assist constituents with complex questions pertaining to the use of the R3 and iMatch systems.<br>
 o Respond to technical questions pertaining to web browsers, servers, firewalls, JavaScript, caches, cookies, and internet service providers and their interaction with NRMP systems.<br>
 o Document issues and assist with preparing standard procedures to resolve recurring problems in coordination with management and the Match operations team.<br>
<ul><li>Respond to communication (calls/emails/chat) from constituents addressing questions about the process of applying for and filling residency and fellowship positions through the Match, NRMP policies, and the matching algorithm.</li></ul>
<ul><li>Log and track email tickets and phone communication in the R3 system to establish a record of constituent communication, including staff responses, and to identify patterns requiring attention.</li></ul>
<ul><li>Draft email communication about important Match events as directed, and once approved, distribute communication through the R3 system bulk email function or as directed.</li></ul>
<p>
Data Management and System Testing and Quality Assurance:</p>
<ul><li>Enter and review institution, program, school, applicant, and other user information, maintaining the integrity of the data to ensure the accuracy of the information used in the Match.</li></ul>
<ul><li>Use data gathered from client queries to revise internal FAQ&rsquo;s, and document common queries to augment the R3 system user help content.</li></ul>
<ul><li>Monitor Match deadlines and participate in follow-up activities including telephone calls, emails, and distribution of reminder materials as needed to constituents including, medical school deans, residency program directors, and Match applicants; log issues requiring follow-up.</li></ul>
<ul><li>Assist with User Acceptance Testing (UAT) of new modules and enhancements in the NRMP technical systems and public website to ensure accuracy and compatibility with existing policies and Match operations.</li></ul>
 o Follow approved testing processes, procedures, or methodologies.<br>
 o Identify, communicate, and escalate issues appropriately to the IT or communications teams and management.<p></p><p><br>
Coordinate Fellowship Matches:</p>
<ul><li>Independently coordinate the complete lifecycle of multiple Specialties Matching Service Fellowship Matches as assigned, to include:</li></ul>
 o Collaborate with Match operations management and communications staff on preparation and coordination of all materials associated with a Fellowship Match.<br>
 o Communicate with sponsoring medical specialty society(s) to ensure the annual SMS Program Director Group Participation Agreement is received and executed in a timely manner.<br>
 o Prepare and set up scheduled Match events and communications as required for each Match in the R3 system.<br>
 o Coordinate with other staff to perform participant file verification.<br>
<ul><li>Maintain the integrity of all participant and match-related data to ensure accuracy. Prepare reports on the status of assigned specialty Matches, work activities, and other special reports as requested.</li></ul>
<p>
Training and Process Documentation:</p>
<ul><li>Participate in orienting and training new staff; prepare training outlines and serve as a resource to fellow client support specialists regarding the quality of inquiries, responses, and other tasks as requested.</li><li>Assist with developing and maintaining process documents for the Match operations function as requested.</li><li>Assist with user webinars and the development and review of support guides and other user support materials.</li></ul><p></p><p><br>
INTERACTIONS</p>
<p>
External:</p>
<ul><li>Daily contact with NRMP&rsquo;s constituent base.</li></ul>
<ul><li>Frequent contact with leaders of medical specialty societies that sponsor fellowship Matches.</li></ul>
<ul><li>Frequent contact with personnel at various medical education-related organizations.</li></ul>
<p>
Internal:</p>
<ul><li>Daily interactions with NRMP staff and leadership.</li></ul>
<ul><li>Daily communication with Match operations management to identify technical issues and policy concerns and participate in problem-solving activities as requested.</li></ul>
<ul><li>Work with management team to identify and monitor the success of technical enhancements to the NRMP&rsquo;s web applications.</li></ul><p></p><p><br>
QUALIFICATIONS, KNOWLEDGE SKILL REQUIRED</p>
<ul><li>Bachelor&rsquo;s degree in a relevant field preferred. Equivalent experience and training may be considered.</li></ul>
<ul><li>Minimum of two years of experience in a fast-paced, high-volume, high-pressure, customer-centered service operation preferred.</li></ul>
<ul><li>Must have exceptional communication and interpersonal skills, a professional and patient telephone manner, and experience dealing with conflict and with individuals</li></ul>
from diverse cultural backgrounds.
<ul><li>Experience with TalkDesk or other phone agent software preferred.</li></ul>
<ul><li>Experience with LiveChat or other customer support chat and ticketing systems preferred.</li></ul>
<ul><li>Experience supporting users of web applications preferred.</li></ul>
<ul><li>Experience in graduate medical education as a program coordinator or manager preferred.</li></ul>
<ul><li>Proficiency with Excel and Windows/MS Office required.</li></ul>
<ul><li>Strong oral and writing skills required.</li></ul>
<ul><li>Strong critical thinking skills with the ability to quickly process complex information, solve problems, and learn new skills</li></ul>
<ul><li>Demonstrated ability to translate complex business processes and policies into easily understood language.</li></ul>
<ul><li>Must be able to work well independently and with team members and manage multiple priorities while maintaining a high level of customer service and attention to detail.</li></ul><p><br>
ADA SPECIFICATIONS</p>
<p>
This position is primarily remote and sedentary. There may be occasional overnight travel and duties may require some bending and lifting. The above statements describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not an exhaustive list of all duties, responsibilities, and skills required.</p><p></p><p><br>
NRMP is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability or other protected class status. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</p></div>

Client Support Specialist

Sunrise Senior Living

<div>:
<p><b>
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.</b></p><div></div><p><b><br>
Sunrise Senior Living was again certified as a Great Place to Work&reg; by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.</b></p>
Job ID: 2026-242068 JOB OVERVIEW: The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, &ldquo;to champion the quality of life for all seniors&rdquo; in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES &amp; QUALIFICATIONS: Job Description
<h2 class="jobSectionHeader"><b>Essential Duties
</b></h2><p>As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
</p><h3 class="jobSectionHeader"><b>Medication Administration
</b></h3><ul><li>Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner.
</li><li>Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents.
</li><li>Receive medication updates from Resident Care Director (RCD) or Wellness Nurse.
</li><li>Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (&ldquo;Right&rdquo; resident, medication, dosage, time, route, right to refuse).
</li><li>Ensure that medications are passed according to times utilizing a mobile medication cart.
</li><li>Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses.
</li><li>Maintain confidentiality of all resident information including resident medication among other residents.
</li><li>Report all resident concerns and unavailable medication while administering the medication to the RCD or Wellness Nurse.
</li><li>Restock medication cart after all medication passes.
</li><li>Assist in checking medication regardless of packaging system.
</li><li>Assess the residents to determine need for &ldquo;as needed medication&rdquo; and appropriately document and report to supervisor.
</li><li>Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies to the RCD or Wellness Nurse.
</li><li>Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
</li><li>Follow re-fill process for medications.
</li><li>Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service.
</li><li>Strive to understand and respond to each resident with empathy, always remaining mindful of the resident&rsquo;s unique communication patterns, history, and basic human needs.
</li><li>Practice routinely good standard care precautions of cleanliness, hygiene, and health.
</li><li>Audit medication carts.
</li></ul><h3 class="jobSectionHeader"><b>Resident Care
</b></h3><ul><li>Notify RCD of any resident and/or family concerns.
</li><li>Attend and actively participates in daily Cross Over meetings facilitated by the LCM.
</li><li>Conduct Service and Health Updates as directed by RCD.
</li><li>Participate in the development of the Individualized Service Plans (ISP).
</li><li>Transcribe orders.
</li></ul><h3 class="jobSectionHeader"><b>Risk Management and General Safety
</b></h3><ul><li>Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
</li><li>Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
</li><li>Report all accidents/incidents immediately.
</li><li>Report all unsafe and hazardous conditions/equipment immediately.
</li><li>Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
</li><li>Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies.
</li><li>Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
</li><li>Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.
</li><li>Ensure oxygen tanks are stored safely, exchange guest/resident&rsquo;s tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels.
</li></ul><h3 class="jobSectionHeader"><b>Training and Contributing to Team Success
</b></h3><ul><li>Participate as a member of a team and commit to working toward team goals.
</li><li>Demonstrate in daily interactions with others, our Team Member Credo.
</li><li>Commit to serving our residents and guests through our Principles of Service.
</li><li>Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
</li><li>Attend regular meetings; Town Hall, Department Team, Cross Over, Medication Technician and others as directed by the Supervisor/Department Coordinator.
</li><li>Attend regular training by RCD and neighborhood coordinators.
</li><li>May be designated as shift supervisor.
</li><li>May supervise other medication care managers.
</li><li>Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
</li><li>Perform other duties as assigned.
</li></ul><h2 class="jobSectionHeader"><b>Core Competencies
</b></h2><ul><li>Ability to make choices and decisions and act in the resident&rsquo;s best interest
</li><li>Ability to react and remain calm in difficult situations
</li><li>Ability to handle multiple priorities
</li><li>Possess written and verbal skills for effective communication and level of understanding
</li><li>Demonstrate good judgment, problem solving and decision-making skills
</li></ul><h2 class="jobSectionHeader"><b>Experience and Qualifications
</b></h2><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
</p><ul><li>LPN, LVN, or state/province specific licensed nurse credential
</li><li>In states/provinces where appropriate, must maintain certifications
</li><li>Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
</li></ul><p>o CPR and First Aid
</p><ul><li>Must be at least 18 years of age
</li><li>Previous experience working with seniors preferred
</li><li>Desire to serve and care for seniors
</li><li>As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
</li></ul>ABOUT SUNRISE:
<p>
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals &ndash; at work and in your life.</p><p></p><p><br>
We also offer benefits and other compensation that include:</p><ul><li>
Medical, Dental, Vision, Life, and Disability Plans</li><li>
Retirement Savings Plans</li><li>
Employee Assistant Program / Discount Program</li><li>
Paid time off (PTO), sick time, and holiday pay</li><li>
myFlexPay offered to get paid within hours of a shift</li><li>
Tuition Reimbursement</li><li>
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee&rsquo;s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.</li><li>
Some benefits have eligibility requirements</li></ul><p><b><i>
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work&reg;</i></b></p>
PRE-EMPLOYMENT REQUIREMENTS:
<div>
Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.
</div>COMPENSATION DISCLAIMER:
<div>
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).</div></div>

LPN Med Tech (PRN)

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