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customer service representative Jobs in Riyadh

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retail salesperson

NICE ONE

<div>Niceone, a leader in innovative e-commerce experiences, is committed to transforming the way customers connect with brands online. We are looking for a highly motivated Salesperson to join our growing team in Riyadh. If you are passionate about customer engagement, eager to develop your sales expertise, and ready to contribute to a vibrant digital marketplace, this is your chance. Join Niceone and help shape the future of online retail in Saudi Arabia.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Sales, Customer Engagement, and Relationship Management</h2><ul>
<li>Sales Execution: Proactively reach out to potential and existing customers to promote Niceone&rsquo;s diverse product offerings, meeting or exceeding individual sales targets for e-commerce solutions.</li>
<li>Customer Experience: Deliver exceptional service by understanding customer needs, answering inquiries, and guiding them throughout the purchase process across Niceone&rsquo;s digital channels.</li>
<li>Relationship Building: Establish and maintain long-term relationships with clients, ensuring high levels of satisfaction, loyalty, and retention.</li>
<li>Market Insights: Gather customer feedback and market intelligence to help refine sales strategies, product offerings, and promotional campaigns tailored to the Riyadh consumer base.</li>
<li>Problem Solving: Resolve customer challenges or concerns swiftly and professionally, collaborating with internal teams for efficient solutions.</li>
<li>Reporting and Documentation: Maintain accurate sales records, report progress, and participate in regular sales meetings and training sessions.</li>
<li>Continuous Learning: Stay informed about the latest product updates, industry trends, and best practices in e-commerce and digital sales.</li>
</ul><h3 class="jobSectionHeader">Required Skills and Qualifications &ndash; Sales Skills, Communication, and Market Understanding</h3><ul>
<li>Bachelor&rsquo;s degree or diploma, preferably in Business, Marketing, or a related field.</li>
<li>Strong interpersonal, negotiation, and communication skills in both Arabic and English.</li>
<li>Previous experience in a customer-facing or sales role, preferably within the e-commerce, retail, or technology sector.</li>
<li>Ability to understand and explain digital products and e-commerce services clearly and convincingly.</li>
<li>Goal-oriented mindset with a passion for achieving and surpassing sales targets.</li>
<li>Strong organization and time management capabilities to manage multiple leads and follow-ups effectively.</li>
<li>Problem-solving skills and a commitment to providing a positive customer experience at every touchpoint.</li>
<li>Proficiency in using CRM systems, e-commerce platforms, or basic digital tools is a plus.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Excellence in Sales, Collaboration, and Customer Focus</h4><ul>
<li>Proactive, energetic, and resilient approach to overcoming challenges in a fast-paced sales environment.</li>
<li>Ability to work collaboratively with cross-functional teams, valuing diverse perspectives and feedback.</li>
<li>Commitment to continuous learning, adaptability, and embracing new sales tools or techniques.</li>
<li>Ownership, accountability, and pride in delivering outstanding results for both customers and the business.</li>
<li>Dedication to inclusion, fostering a positive, gender-neutral, and welcoming environment for all colleagues and customers.</li>
</ul><h5 class="jobSectionHeader">What Niceone Offers &ndash; Grow Your Sales Career in Riyadh</h5><ul>
<li>Inclusive and team-oriented culture that actively supports your professional growth.</li>
<li>Mentorship and development programs tailored to sales and e-commerce best practices.</li>
<li>Exposure to Saudi Arabia&rsquo;s dynamic digital retail landscape and the latest sales technologies.</li>
<li>Opportunities for advancement based on performance, innovation, and initiative.</li>
<li>Flexible work options to help you balance professional and personal goals.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Join the Sales Team at Niceone Riyadh</h6>
If you are eager to work at the intersection of technology and customer engagement and want to contribute to Niceone&rsquo;s ongoing success in Riyadh, we encourage you to apply for the Salesperson role. We welcome applicants of all genders, backgrounds, and identities to add to our diverse team. Submit your resume today and help us set new standards for online shopping in Saudi Arabia. Take the next step in your sales career&mdash;join Niceone!</div>

ممثلة مبيعات -الرياض I Salesperson - Riyadh

Apparel Group

Job Description Position Objective: Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction. Key Responsibility: Sales and Customer Focus: <ul><li>Consider the needs of the customers at all times</li><li>Implements a high standard of customer focus within the store</li><li>Leads by example in all aspects of customer service</li><li>Actively seeks ways to achieve or exceed shop sales targets</li><li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li><li>Ensures any promotional offers, regarding stock, are implemented within the store</li><li>Implement strategies effectively to drive sales in the store </li></ul>Store Administration: <ul><li>Regularly audits own store administration and resolve any issues</li><li>Implements, within own store, any changes in administration procedure positively and effectively</li><li>Collaborate with the Store Manager to set and achieve sales targets.</li><li>Monitor sales performance and analyze key performance indicators (KPIs).</li><li>Implement sales strategies to maximize revenue and meet business goals.</li><li>Oversee inventory control and merchandising to optimize product availability.</li><li>Ensure accurate stock levels through regular stock checks and replenishment.</li><li>Ensure that the store layout and presentation align with brand standards. </li></ul>Presentation and Management: <ul><li>To ensure store has the correct stock package and required stock levels to maximize sales potential</li><li>Ensures high standard of visual merchandising and maintenance amongst all staff</li><li>Effectively communicates any changes in stock or store layout to all members of the team</li><li>Ensure that each member follow the retail standard</li><li>Maintaining the back store operation and replenishment of the merchandise </li></ul>Staffing & Team Performance Management: <ul><li>Monitors/ Manages schedules for salesperson work hours, vacations and days off</li><li>Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li><li>Encourage full participation of salesperson in creating store goals and developing plans</li><li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company</li><li>Maintain the leave of the staff </li></ul>Security: <ul><li>Ensures security procedures are adhered to throughout the store.</li><li>Maintains a high standard of security awareness, regarding stock and money, within store. </li></ul>Other Job Deliverables: <ul><li>Carry out corrective action / progressive discipline as necessary</li><li>Demonstrate dependability, reliability and punctuality.</li><li>Maintain strict confidence of all employee and employment-related information.</li><li>Demonstrate the highest level of integrity and ethics in all the decision-making process. </li></ul>Desired Experience: The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.<img src="https://www.jobg8.com/Tracking.aspx?s55eLcQVvGB8UADp%2bQqmXsIHaWl2PTMPa" width="0" height="0" />

Assistant Store Manager

<div>
 
 Job Description
 
 
 
 Position Objective:
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility:
 
 
 
 
 Sales and Customer Focus:
 
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration:
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation and Management:
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management:
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security:
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables:
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Sealy Mattress Middle East

<div>Sealy Mattress Middle East, a proud licensee of Sealy Inc. and a family-owned enterprise with a history dating back to 1990, is seeking a dynamic Retail Salesman to join our team. Our company operates the Middle East Mattress Factory, which has established itself as a key player in the MENA region, introducing high-end Sealy products, including Crown Jewels and Stearns &amp; Foster, to the Arab world. With a cutting-edge production facility located in Jeddah, established in 1999, we have consistently delivered quality bedding solutions while gathering significant market share and reputation. As part of the global Sealy network that embraces 47 manufacturing operations worldwide, we are renowned for our commitment to technological innovation, exceptional customer service, and product development. We invite enthusiastic and driven individuals to apply for the Retail Salesman position to help us continue our legacy of quality and service in the bedding industry, connecting our customers with the comfort and support that Sealy mattresses provide. This is an exciting opportunity to be at the forefront of our retail efforts, showcasing products that define the standard in sleep quality while contributing to our ongoing success in the consumer goods arena.<h3 class="jobSectionHeader"> 
Responsibilities</h3><ul>
<li>Engage with customers to understand their needs and provide personalized mattress recommendations.</li>
<li>Demonstrate product features and benefits to customers in an attractive and informative manner.</li>
<li>Achieve and exceed sales targets on a monthly and quarterly basis.</li>
<li>Maintain a well-organized and visually appealing sales floor and merchandise displays.</li>
<li>Process transactions accurately and efficiently using the point-of-sale system.</li>
<li>Build and maintain strong relationships with customers to encourage repeat business.</li>
<li>Keep up-to-date with product knowledge and industry trends to effectively answer customer inquiries.</li>
</ul>
Requirements<ul>
<li>
College diploma or equivalent; degree in business or related field preferred.</li>
<li>Proven 3 years sales experience, preferably in retail or consumer goods.</li>
<li>Strong interpersonal and communication skills to engage and connect with customers.</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks.</li>
<li>Self-motivated with a results-driven approach and a passion for sales.</li>
<li>Flexibility to work weekends, holidays, and varying shifts as needed.</li>
<li>Basic knowledge of computer applications and point-of-sale systems.</li>
<li>Male</li>
<li>25 to 35 years old</li>
<li>Saudi, Egyptian or Syrian national</li>
</ul>
Benefits<ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

Retail Salesman

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility:
 
 
 
 
 Customer Service:
 
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge:
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising:
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification:
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

Ermenegildo Zegna

<div><h1 class="jobSectionHeader">JOB CONTENT</h1>
<div>To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.</div>
<h1 class="jobSectionHeader">KEY RESPONSIBILITIES</h1>
<div>FUNCTIONAL RESPONSIBILITIES</div>
<ul><li>Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.
</li><li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
</li><li>Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.</li>
<li>Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li>
<li>Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
</li><li>Maintain personal grooming standards as advised by the Store Manager.</li>
<li>Maintain clean and organized display, fitting rooms and stock areas.</li>
<li>Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li>
<li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li>
<li>Recruit customers for the database, accurately entering their details on the system.</li>
<li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas</li>
</ul><h1 class="jobSectionHeader">EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE</h1>
<div>Education/ Qualification</div>
<ul><li>High school qualification</li>
</ul><div>Experience</div>
<ul><li>4 to 6 years retail sales or customer service experience.
</li></ul><div>Functional Skills &amp; Specific Knowledge
</div><ul><li>Good communication and interpersonal skills</li>
<li>Pleasant personality and good grooming</li>
<li>Passion for retail industry</li>
</ul><h1 class="jobSectionHeader">COMPETENCIES
</h1>
<div></div><ul><li>Achievement Drive
</li><li>Building Relationships
</li><li>Empathy</li>
<li>Influencing</li>
<li>Serving Customers
</li><li>Team Working</li>
<li>Conceptual Thinking</li></ul></div><div></div>

(The Kingdom) - Senior Style Advisor

Bostani

Company: Bostani. Locations: Jeddah, Khobar, Riyadh (Saudi Arabia). Job Type: Full-time.&nbsp;Overview&nbsp;Bostani is seeking motivated and ambitious salespeople to join its team.&nbsp;The salesperson will play a pivotal role in achieving sales goals and providing excellent customer service through direct interaction with customers, understanding their needs, and offering appropriate solutions.&nbsp;Duties and Responsibilities&nbsp;Welcome customers and provide assistance in a friendly and professional manner.&nbsp;Understand customer needs and suggest appropriate products.&nbsp;Achieve individual and team sales goals.&nbsp;Fully familiar with Bostani products and services.&nbsp;Complete sales transactions accurately and efficiently.&nbsp;Contribute to creating a positive and welcoming work environment.&nbsp;Handle customer inquiries and complaints professionally.&nbsp;Assist in displaying products and organizing inventory.&nbsp;Participate in team meetings and training sessions.&nbsp;Required Qualifications&nbsp;Previous experience in retail sales is preferred. (But not a requirement)&nbsp;Excellent communication skills and a strong ability to deal with others&nbsp;Customer service orientation and a commitment to customer satisfaction&nbsp;Ability to work independently or within a team&nbsp;Proficiency in basic math, reading, and writing&nbsp;Adaptive and willing to learn&nbsp;Passion for sales and achieving goals &nbsp;

Sales Person

Explore 216+ Retail salesperson in Riyadh this October. Find roles across top companies and apply now to boost your career.

216 retail salesperson jobs IN Riyadh

ممثلة مبيعات -الرياض I Salesperson - Riyadh

Assistant Store Manager

Assistant Store Manager

Retail Salesman

Sales Associate

(The Kingdom) - Senior Style Advisor

Sales Person