video editor

We Are Social

<div>THE ROLE
We Are Social is looking for a culture-hungry, social-first Associate Creative Director - Copywriter to join our growing team! The perfect person for this role is an internet-obsessed leader who&rsquo;s just as comfortable guiding art directors and writers as they are collaborating with account managers and project managers. You stay on top of trends, know the difference between owned and paid social, and care about making work that works. 
WE ARE
A creative agency powered by social connections. That means we thrive on what&rsquo;s trending and creating campaigns that get people buzzing. We call it &ldquo;Ideas Worth Talking About,&rdquo; and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald&rsquo;s, Adidas, Universal Studios, and YouTube.
WHY YOU&rsquo;LL LOVE IT HERE<ul><li>
We like to laugh, we live for celeb gossip and we&rsquo;re great on AUX</li><li>
Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more</li><li>
You best believe we know how to celebrate our wins. And our losses (it&rsquo;s how we learn)</li><li>
From carbon offsets to community kitchens, we&rsquo;re passionate about making a difference</li><li>
Did we say snacks? Because we have great snacks (Shoutout to Sheila who keeps the kitchen stocked)</li></ul>
YOU ARE<ul><li>
A person who thrives in a fast-paced environment, responding quickly and proactively</li><li>
Not interested in just following trends &ndash; you want to create them</li><li>
A self-starter, who&rsquo;ll take ideas from concept to execution, navigating feedback like a pro
</li></ul>What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you&rsquo;ll guide brands by staying ahead of social trends and cultural moments. In return, you&rsquo;ll join a global agency dedicated to generating buzzworthy ideas for some of the world&rsquo;s leading brands.
WHAT YOU&rsquo;LL DO<ul><li>
Lead day-to-day creative output, partnering with copywriters, art directors, and editors to concept and create everything from high-level campaigns to episodic social series to reactive posts to creator/influencer briefs</li><li>
Delegate tasks effectively, providing constructive feedback and fostering an environment of growth and creative bravery</li><li>
Own, evolve, and protect social voice, ensuring consistency, wit, and cultural relevance across every post, script, caption.</li><li>
Get your hands dirty. You&rsquo;ll be writing and ideating as much as leading (so if you had your heart set on only doing boring managerial tasks &mdash; sorry!)</li><li>
Build and maintain strong client relationships, confidently defending creative directions and translating high-level business needs into actionable tasks for the creative team</li><li>
Seamlessly manage the transition from abstract concept to final craft, ensuring the integrity of the creative vision is maintained across multiple high priority workstreams</li><li>
Spot opportunities to proactively pitch new formats and buzzy ideas to clients</li><li>
Manage and mentor junior team members by leading, inspiring and developing a team of innovative creative thinkers</li></ul>
REQUIREMENTS FOR THIS ROLE<ul><li>
7+ years experience working in a creative leadership role within an agency or internal brand team</li><li>
You have a proven track record of creating breakthrough social media content</li><li>
You understand how to be authentically native on social platforms via short-form video, motion graphics, trending sounds, etc.</li><li>
You are a strong communicator who treats coworkers and clients with empathy and respect</li><li>
Ability to oversee both visual and narrative components</li><li>
While this role is for an ACD Copywriter, your eye should be as discerning as your wit. You have a strong sense of internet aesthetics and can provide guidance to art directors, designers, and editors</li><li>
On-set production and post-production experience a plus</li><li>
Willingness to get your hands dirty and lead by example with experience guiding teams and leading creative projects</li></ul>
JOIN US
At We Are Social, we celebrate diverse perspectives and experiences. We welcome unique voices and talents, especially those not traditionally embraced by advertising. Discover more about our culture and our work.
Let&rsquo;s make great things together.
We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social's Privacy Notice for California Employees and Job Applicants at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf</div>

Associate Creative Director, Copy

PTS Expeditionary Commuications

Job Overview PTS Expeditionary Communications is seeking a customer-focused and highly motivated Remote Chat Support Specialist to join our growing support team. In this role, you will serve as the first point of contact for customers, providing timely and professional assistance through live chat and other digital communication channels. You will resolve customer inquiries, troubleshoot basic issues, provide product information, and ensure every interaction delivers an exceptional customer experience. If you're excited about this opportunity but don't meet every qualification, we encourage you to apply. You may be an excellent fit for this or other opportunities within our organization. We value individuals who build strong relationships, embrace continuous learning, respect diverse perspectives, act with integrity, and contribute positively to a collaborative team environment. Position SummaryThe Remote Chat Support Specialist is responsible for delivering prompt, accurate, and professional customer support through online chat, email, and other digital platforms. The ideal candidate is an excellent communicator with strong problem-solving skills, exceptional attention to detail, and a passion for helping customers while maintaining a positive brand experience. Key Responsibilities<ul><li>Respond to customer inquiries promptly through live chat, email, and other digital communication channels.</li><li>Provide accurate information regarding products, services, policies, and account-related questions.</li><li>Troubleshoot basic customer issues and resolve concerns efficiently or escalate complex matters when appropriate.</li><li>Document customer interactions accurately within the company's CRM or customer support platform.</li><li>Maintain a high level of professionalism, empathy, and customer satisfaction during every interaction.</li><li>Collaborate with internal departments to resolve customer concerns and ensure timely follow-up.</li><li>Meet established response time, quality assurance, and customer satisfaction goals.</li><li>Identify recurring customer issues and recommend process improvements to enhance the customer experience.</li><li>Stay informed about company products, services, promotions, and internal procedures.</li><li>Perform additional customer support and administrative duties as assigned.</li></ul> QualificationsRequired<ul><li>High school diploma or equivalent.</li><li>Previous experience in customer service, chat support, help desk, call center, administrative support, or a related role.</li><li>Outstanding written communication skills with proper grammar, spelling, and professionalism.</li><li>Strong multitasking, organizational, and time management abilities.</li><li>Proficiency with Microsoft Office Suite and web-based customer support platforms.</li><li>Ability to type accurately while managing multiple customer conversations.</li><li>Strong problem-solving and critical thinking skills.</li><li>Ability to work independently in a remote environment with minimal supervision.</li><li>Reliable high-speed internet connection and a dedicated home workspace.</li></ul> PreferredAssociate degree or additional customer service training.Experience using CRM platforms such as Salesforce, Zendesk, Freshdesk, Intercom, or similar customer support software.Previous experience supporting customers in a remote environment.Experience meeting customer satisfaction and performance metrics. Knowledge, Skills, and AbilitiesExcellent written communication and interpersonal skills.Strong customer service orientation with a positive, solution-focused attitude.Ability to remain calm and professional when handling challenging customer situations.Exceptional attention to detail and accuracy.Strong organizational and multitasking abilities.Ability to quickly learn new products, software, and internal processes.Commitment to maintaining confidentiality and protecting customer information.Ability to adapt to changing priorities in a fast-paced environment.Work Environment This is a fully remote position requiring a professional home office, reliable high-speed internet, and the ability to communicate effectively through chat, email, video conferencing, and collaboration platforms. The successful candidate must be self-motivated, dependable, and capable of working independently while contributing to a collaborative remote team. Why Join Us?Competitive compensationComprehensive health, dental, and vision insurance401(k) with company match (where applicable)Paid vacation, company holidays, and paid time offEmployee Assistance Program (EAP)Professional development and career advancement opportunitiesFlexible remote work environmentCollaborative and inclusive company cultureEmployee recognition and wellness programsOngoing training and continuous learning opportunities PTS Expeditionary Communications is an Equal Opportunity Employer committed to creating an inclusive workplace where diversity is valued and everyone has the opportunity to succeed. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Chat Support Specialist

Google

<div>Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.<div><div> 
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</div></div><div></div><div> 
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: 
<ul><li>
Health, dental, vision, life, disability insurance</li><li>
Retirement Benefits: 401(k) with company match</li><li>
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment</li><li>
Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
</li><li>Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks</li><li>
Baby Bonding Leave: 18 weeks</li><li>
Holidays: 13 paid days per year</li></ul></div> 
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Kirkland, WA, USA; Mountain View, CA, USA; New York, NY, USA; Seattle, WA, USA; San Francisco, CA, USA; Los Angeles, CA, USA.<h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor&rsquo;s degree or equivalent practical experience. 
</li>
<li>5 years of experience troubleshooting technical issues for internal/external partners or customers.</li>
<li>Experience in either system design or reading code (e.g., Java, C++, Python).</li>
<li>5 years of work experience in a technical role (e.g., software engineering, solutions consultant, etc.) or equivalent technical experience.</li>
<li>2 years of experience with XR developer ecosystem.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>2 years of experience in XR development based on OpenXR, Unity, Unreal or custom engines.</li>
<li>Scripting and tooling experience in Android development environments such as Renderdoc, Perfetto, Frame Pacing API, SurfaceFlinger, GFXReconstruct, and Android GPU Inspector.</li>
<li>Rendering and GPU pipeline knowledge such as OpenGL ES, Vulkan, Metal, or DirectX.</li>
<li>Comfortable with advocating XR initiatives with both internal teams and external partners.</li>
<li>Strong communication and problem-solving skills.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. 
 
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
<div>
The Android XR Technical Solutions Consultant empowers XR developers to create the best XR experience with OpenXR and Android libraries, tools, and Play services. In this role, you will establish and maintain technical relationships with XR developers who have tactical meaning to Google&rsquo;s business. You provide the engineering consultation and guidance to game partner companies in using Google&rsquo;s technologies and bring back their feedback to improve them. You also communicate internally with Product Managers and Business Development stakeholders. Play, Android, are just some of the platforms you promote and support. Your work fosters a community of XR developers working with Google technologies and helps to drive strategy around developer engagement.
This role may also be located in our Playa Vista, CA campus.</div>
For decades, the computing revolution has reshaped our world driven by
 
breakthroughs in compute, connectivity, mobile, and now, AI. Google's XR
 
team is at the forefront of the next major leap &ndash; the convergence of AI and
 
XR. This is more than just new devices &ndash; it's about reimagining how we
 
interact with the world around us. We're building a future where
 
lightweight XR devices like smart glasses and headsets pair with helpful AI
 
to augment human intelligence, offering personalized, conversational, and
 
contextually aware experiences.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
 
 
US: $152000 - $222000 (USD) + 15% bonus target + equity + benefits 
 
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Provide technical engagement (e.g., code analysis and contribution) for showcase product integrations and resolution of launch blockers.</li>
<li>Engage external developers on Product/Tool adoption on Android/Play, and funnel critical feedback regarding quality, tools/platform bugs.</li>
<li>Provide white-glove engagement for the key Android XR tentpole content partnerships.</li>
<li>Create content (e.g., code samples, codelabs, documentation, video, blogs, case studies).</li>
<li>Advocate on the Products at events globally (e.g., Android XR Bootcamps, onboarding sessions).</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Android XR Technical Solutions Consultant

TikTok

<div>
 
 Responsibilities
 
 
 Our E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user experience and work on policies, rules, products, and systems to ensure quality. The Service and Support Center Team (SSC) is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Our US Service team provides customer support to al US TikTok Shop buyers across their full end-to-end journey, including presales, logistics, and aftersales.
 
 
 The role is responsible for maintaining the quality standard across our service delivery framework, driving consistency and improving satisfaction.
 
 
 Responsibilities:
 
 - Build and scale a Quality Assurance Specialist Team.
 
 - Train new hires and manage the team on a day-to-day basis including coaching and performance management.
 
 - Drive root cause analysis, and implement key programs and initiatives to drive improvement of customer service metrics such as contact rate, CSAT, and resolution time.
 
 - Implement clear overall quality strategies with scalable processes, tools and systems.
 
 - Support analysis of agents' performance monitoring in each region's market. Analysis of global QA best practices, implement key programs and initiatives to drive improvement of QA scores and other key metrics such as CSAT.
 
 - Analyze reporting and reviewing of bad cases, arbitration and top quality drivers impacting key metrics to come up with solutions for improvement.
 
 - Produce statistical reports and insights on quality performance.
 
 - Collaborate with cross-functional teams to define action plans that resolve issues and drive continuous operational excellence.
 
 - Support for QA tool readiness and train-the-trainer (TTT) sessions.
 
 - Calibrate and set benchmark scores with regional QAs and global trainers to maintain consistency in quality evaluations based on updated SOP, tools and quality metrics.
 
 
 
 Qualifications
 
 
 Minimum Qualifications:
 
 - BA/BS degree or equivalent practical experience.
 
 - 2+ years managing teams and 3+ years in quality assurance, preferably within Customer Service.
 
 - Problem solver, able to work in a diverse, fast-paced environment with previous analytical experience (i.e. proficient in Excel and able to structure / analyze dashboards).
 
 - Customer focus and proven results of improving the customer experience delivered by a rapidly growing team
 
 - Excellent communication skills to coordinate processes and projects involving internal and external stakeholders.
 
 - Self-motivated, able to learn and work independently in global teams.
 
 
 Preferred Qualifications:
 
 - Experience in eCommerce or marketplace platform is a plus.
 
 
 
 About TikTok
 
 
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 
 
 
 
 Why Join Us
 
 
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 &ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
 
 
 
 
 TikTok Accommodation
 
 
 TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request&ZeroWidthSpace;
 
 
 
 
 Job Information
 
 
 【For Pay Transparency】Compensation Description (Annually)
 
 The base salary range for this position in the selected city is $88920 - $159600 annually.&ZeroWidthSpace;
 
 Compensation may vary outside of this range depending on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&ZeroWidthSpace;
 
 Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).&ZeroWidthSpace;
 
 The Company reserves the right to modify or change these benefits programs at any time, with or without notice.&ZeroWidthSpace;
 
 For Los Angeles County (unincorporated) Candidates:&ZeroWidthSpace;
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:&ZeroWidthSpace;
 
 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;&ZeroWidthSpace;
 
 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and&ZeroWidthSpace;
 
 3. Exercising sound judgment.&ZeroWidthSpace;
</div>

TikTok Shop - Quality Assurance Program Manager

NBCUniversal

<div>Company Description 
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations &amp; Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. 
Job Description 
Join our team at KVEA Telemundo 52, broadcasting from the iconic Universal Studios Lot. We are looking for a dynamic Reporter with excellent storytelling skills to perform live on-air reporting, write and post digital stories, and collaborate on news packages. The ideal candidate will generate diverse stories showcasing Southern California, maintain news sources, and track developments to engage our audience. The ability to work independently and collaboratively in a fast-paced environment is crucial. This role involves contributing to quality journalism and representing Telemundo 52 at station events and projects.
Responsibilities<ul><li>
Perform on-air live reporting for all Telemundo 52 platforms and contribute to breaking and lead stories.</li><li>
Write and post stories to digital platforms, ensuring editorial accuracy and compliance with NBCUniversal legal standards.</li><li>
Collaborate with managers and producers to conceptualize and produce news packages based on breaking news or assigned stories.</li><li>
Strong interpersonal communication skills that foster a connection with the audience, interview subjects, and community members, ensuring stories are relatable and engaging.</li><li>
Generate enterprise, community-driven story ideas showcasing Southern California's diversity.</li><li>
Develop and maintain a network of news sources across communities, organizations, and social media platforms for exclusive stories.</li><li>
Track story developments and communicate progress to the assignment desk and managers.</li><li>
Coordinate, organize, and conduct interviews.</li><li>
Develop ongoing &ldquo;sweeps&rdquo; style stories.</li><li>
Write and copy edit assigned scripts in newscasts.</li><li>
Articulate viewpoints and experiences in a manner that helps the audience feel a personal connection with the content.</li><li>
Work independently and collaboratively in a fast-paced environment with excellent time management skills, prioritizing and multi-tasking under shifting deadlines.</li><li>
Participate in station-sponsored events and assigned special promotions projects.</li></ul> 

Qualifications 
<ul><li>
Minimum 5 years as a TV reporter in a top 30 market.</li><li>
Bachelor's degree in journalism or related field, or equivalent work experience.</li><li>
Excellent Spanish written and verbal communication skills.</li><li>
Experience in various on-air reporting functions (anchoring, investigations, franchises, etc.).</li><li>
Strong ability to ad-lib effortlessly, especially in breaking news situations.</li><li>
Understanding of editorial judgment, journalistic ethics, libel laws, slander, and FCC rules.</li><li>
Proven problem-solving and prioritization skills in high-pressure, breaking news environments.</li><li>
Effective self-starter with a track record of generating and producing original news stories.</li><li>
Familiarity with emerging news production techniques and technology, with a desire to learn and innovate.</li><li>
Demonstrated expertise in writing, visual storytelling, and live reporting.</li><li>
Ability to perform non-linear editing and shooting workflow.</li></ul>
Desired Characteristics<ul><li>
Bilingual in English/Spanish is highly desired.</li><li>
MMJ experience (Multimedia Journalism), including the ability to shoot, edit, and produce video content independently, is highly desirable.</li><li>
Strong news judgment and research skills for identifying compelling stories.</li><li>
Good collaborative and interpersonal skills for effective communication at all levels within the team.</li></ul>
Eligibility Requirements<ul><li>
Interested candidates must submit a resume/CV and DEMO REEL through nbcunicareers.com to be considered.</li><li>
Must be willing to work in Universal City, CA</li><li>
Must work early morning shift and have a flexible schedule with ability to work any of a 24x7 shift and willingness to travel and work long hours and on weekends with short notice.</li><li>
Must have a valid driver&rsquo;s license.</li><li>
Must have unrestricted work authorization to work in the United States</li></ul>
Additional Requirements:
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary Range: $100,000 to $140,000 
Additional Information 
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.</div>

Multiplatform Reporter, Telemundo 52 Los Angeles

Corridor Capital

Mission &mdash; Why We Exist, What We Do and Why We Need YouCorridor Capital is a lower middle market private equity firm based in Los Angeles, founded in 2005 to back what we call little leaders &mdash; B2B services companies that have carved out a defensible niche but have not yet been built to scale. Across more than two decades and four funds, we have pursued a single idea: that smaller businesses produce outsized returns when an operational partner helps them professionalize people, process and systems before growing. The Corridor Operations &amp; Advisory Group (COAG) is the team inside the firm responsible for making that operational work happen, a team embedded with portfolio company leadership through building foundational infrastructure, scaling and exit.We seek to become an AI-first lower middle market private equity firm. Corridor has already made deep investments in transaction process automation and portfolio operating infrastructure, with more than thirty production AI tools in use across origination, diligence, documentation and portfolio support. The next chapter is both larger and harder: compounding the firm-level gains and bringing that same discipline to every portfolio company we own.The Senior Associate, AI &amp; Technology reports to the Managing Director, Operations (Cici Zheng) on COAG matters and to the CEO &amp; Founder (Craig Enenstein) on firm matters, in a clear shared reporting structure. At portfolio companies that have their own Head of AI &amp; Technology, this role partners with that counterpart as a peer and a value-add resource, bringing cross-portfolio learning, technical depth and execution capacity rather than serving as an oversight function.Objectives &mdash; The Problems You Will SolveThis role has a deliberately sequenced mandate. In Year 1 your time splits roughly 50/50 between firm and portfolio, and within the firm half, efforts will focus on investing in automating the Corridor transaction process end to end, streamlining reporting, enhancing business development and investor relations functions and optimizing administration. As the firm-level build matures, the mix shifts: by Year 2, you are spending approximately 20% of your time on Corridor and 80% on COAG engagements across the portfolio. The outcomes below are organized to reflect that arc.In Your First 30 Days: Listen, Learn and Establish Your Baseline<ul><li>Conduct a comprehensive audit of Corridor's existing AI asset base: the existing production skills, supporting apps, Dynamo CRM integrations, document generation pipelines and firm-level workflows. Understand what exists, what works, what is fragile and where the biggest leverage points are.</li><li>Deeply learn the business. Shadow every stage of the Corridor investment process on live deals. Sit in on weekly pipeline meetings, attend portfolio company calls and read the recent deal memos.</li><li>Meet with every member of the Investment and Operations teams. Understand where each person is stretched, where they are underutilized and what they wish they could stop doing.</li><li>Spend time with Business Development, Investor Relations, Compliance and Administration functions to better understand the opportunity set.</li><li>Embed for a minimum of one week with at least one portfolio company. Return with a written diagnostic of that company's data, systems and AI readiness and an initial hypothesis for a value creation engagement (within the first 60 days).</li><li>Align with Craig and Cici on strategic priorities across the portfolio, the value creation plan and what success using AI and technology looks like at the end of year one.</li></ul>In Your First 3 Months: Build the Roadmap and Earn the Right to Lead<ul><li>Produce a written assessment of the existing Corridor AI ecosystem including technical debt, single points of failure and integration gaps. Incorporate a sequenced execution plan for the next nine months covering the firm-side investment process automation work.</li><li>Identify the three to five highest-impact AI and automation opportunities across the Corridor investment process (examples include: teaser review, CIM review, IOI drafting, LOI drafting, weekly pipeline synthesis, portfolio reporting) and score each by quality and throughput enhancement opportunities.</li><li>Establish a lightweight AI governance and evaluation framework including model selection, data handling, confidentiality, quality control, versioning and rollback. This is infrastructure that should scale with us, not slow us down. Work closely with Compliance on these topics.</li><li>Onboard more deeply with 2-3 portfolio companies with highest opportunity for AI impact, then present an initial COAG AI &amp; Technology engagement framework. Present a COAG AI &amp; Technology engagement framework: how Corridor will diagnose, prioritize, scope, deliver and measure AI work at portfolio companies. This is the precursor to the Corridor AI Playbook.</li><li>Establish measurable KPIs for firm-level AI performance and adoption and propose the initial KPIs for portfolio engagements.</li><li>Begin to build the tech vendor database and establish relationships for how to engage 3rd parties to help scale technology initiatives across the portfolio (i.e., ERP implementation vendors, AI consulting vendors, etc.).</li><li>AI diligence is a standard line item in the Corridor investment process. For every new platform opportunity, a standardized AI opportunity and risk assessment feeds the IOI and LOI memos and informs the value creation plan.</li></ul>In Your First 6 Months: Start Transforming the Operating Model<ul><li>Deliver measurable cycle-time reduction on the Corridor investment process. Demonstrate at least a 3x improvement in throughput on two major stages without quality degradation.</li><li>Ship a meaningful upgrade to the Gate Tool system (i.e., the Grid, Gate Memo templates and Industry Subsector classifier) so that Gate 1 and Gate 2 outputs are substantially more complete, better sourced and more comparable across deals.</li><li>Launch the first two portfolio-level AI engagements under the COAG banner. Each engagement should have a named management sponsor, a clearly stated business outcome (e.g., revenue lift, cost reduction, cycle-time reduction, quality improvement) and a measurable baseline against which value will be reported within a specified timeframe with clear check-in points to measure progress and make adjustments.</li><li>Build the Corridor AI Playbook: a codified, repeatable intake and delivery framework for AI engagements at portfolio companies, including diligence templates, ninety-day pilot structures, vendor and tooling decision trees and handoff documentation. This is how COAG scales beyond you.</li><li>Stand up firm-wide AI literacy. Every team member is using the core Corridor AI tools daily, and every investment team member can modify or extend a skill on their own for simple cases.</li></ul>By Month 12: Measurable Progress Toward an AI-First Corridor<ul><li>The Corridor investment process is operating at least 10x more automated than the 2025 baseline on the work that can be automated. By the end of Year 1, the Corridor share of your time is already meaningfully decreasing because the systems are running.</li><li>At least four portfolio companies are in active AI engagement, with at least two having completed a first engagement cycle and demonstrated quantified EBITDA or enterprise value impact that can be underwritten in our financial model and referenced in exit positioning.</li><li>The beginnings of a repeatable COAG AI &amp; Technology practice are in place (e.g., tooling, templates and vendor relationships).</li><li>Corridor is recognized as a credible AI-first lower middle market firm in the markets where credibility matters: in LP communications, in conversations with intermediaries and management teams and in peer forums.</li></ul>How We Work &mdash; Our Core ValuesCorridor describes itself as purpose-driven and uses the phrase &ldquo;servant capital&rdquo; to describe how we engage with management teams. Financial returns are a byproduct of great businesses and living our values, not the other way around. A few principles matter especially in this role:<ul><li>Service-minded. The job is to make investment teams, portfolio CEOs and their management teams measurably more effective. Ego belongs at the door.</li><li>Quality output first, throughput capacity second, cost savings third. The primary purpose of AI at Corridor is to free our people for higher-quality thinking. Throughput and cost efficiency follow.</li><li>Ship. We value operators who put tools in users' hands and iterate based on real usage over architects who perfect in private.</li><li>Accountability to measurable outcomes. Every AI investment, at the firm or at a portfolio company, is tied to a business outcome we can defend to an LP, to a board or to a buyer at exit.</li><li>Collaborative. This role sits at the intersection of the investment team, COAG and every portfolio company. The people who succeed at Corridor make others better; they do not hoard information or credit.</li></ul>Competencies &mdash; What We Look ForBelow are the skills and personal values we seek in this role.<ul><li>Translates technology into business outcomes. You connect technology decisions directly to business performance. You do not lead with tools, rather you lead with the problem you are solving. You are equally comfortable in a conversation with an investment professional about EBITDA and a conversation with an engineer about system architecture, and you move fluidly between those two worlds.</li><li>AI and automation practitioner. You understand AI and automation not just conceptually but practically. You have hands-on experience identifying high-value use cases, running pilots and scaling what works. You know which problems AI solves well and which it does not, and you do not oversell. You have built automation that real teams actually adopted and used.</li><li>Builder, not just strategist. You have a track record of actually shipping technology &mdash; not just designing roadmaps that others execute. You can explain what you built, when, why, what went wrong and what impact it had. You can open a code editor today and have something working by the end of the day.</li><li>Professional services intuition. You understand that Corridor's product is its people and their judgment. The goal of technology here is not to replace that judgment, rather it is to eliminate repetitive, low-value work so that talented people can do more for LPs, management teams and the firm itself.</li><li>Change agent who brings people along. Technology transformation fails when it gets ahead of the organization. You build trust with non-technical stakeholders, communicate change in plain language and create adoption, not just installation. You are patient with skeptics and energized by winning them over.</li><li>Comfortable with lower middle market reality. Our portfolio companies at initial purchase run on QuickBooks, not Snowflake. Data is messy, partial and often spread across spreadsheets and paper. You see this as the opportunity, not the obstacle, and you know the difference between elegant infrastructure and infrastructure that will actually get used.</li><li>Communication. You are equally comfortable talking to investors, investment teams, portfolio executives and engineers. You translate complex technical concepts into clear business terms without condescension. You are board-ready without being corporate.</li><li>Gets stuff done. You are comfortable rolling up your sleeves, getting deep into the details and delivering on a short timeline with limited resources. You do not require a perfectly staffed team or a fully defined brief to make meaningful progress. You close loops.</li><li>Accountable. You make mistakes and acknowledge them. You take responsibility for results and you know how to create healthy working relationships that deliver those results with minimal politics and high levels of trust.</li><li>Humble. You share success widely but take the blame when things go wrong. You ask portfolio CEOs and management teams for their expertise before offering yours. You are highly self-aware. You welcome feedback as an opportunity to improve.</li><li>Growth mindset. You love a challenge. You are intellectually curious and love to figure out how things work. You are energized by a blank canvas and the chance to build something that has not existed before. Your edge is how fast you learn, not what you already know.</li><li>Resilient. You have the capacity to withstand or adapt to adverse conditions, stress or change, and to improve despite challenges. You do not need certainty to move forward.</li></ul>Must-Haves<ul><li>Three to seven years of post-undergraduate experience in software engineering, applied AI, product engineering, strategy and operations at a technology company or a consulting or operating role where you have demonstrably built and shipped technology.</li><li>Direct, hands-on experience with modern AI tooling (e.g., large language models, agentic systems, retrieval, evaluation) and the ability to build with them today.</li><li>Evidence of business fluency, whether through a PE-backed portfolio role, consulting or strategy work, an operating role at a company with strong business discipline or a top MBA program.</li><li>Excellent writing and structured thinking. You will produce a meaningful volume of memos and documentation, and the quality of that output matters.</li><li>Willingness to be consistently present in Los Angeles. Our strong preference is an LA-based hire. A Salt Lake City-based hire is acceptable with a clear commitment to be in our Los Angeles office regularly, particularly in Year 1, when embedding with the deal team and Operations team is highest leverage.</li></ul>Nice-to-Haves<ul><li>Prior experience inside a PE-backed operating environment, portfolio company or private equity firm.</li><li>Direct familiarity with lower middle market B2B services including business process outsourcing, marketing services, corporate training, value-added distribution or industrial services (Corridor's five leading subsectors).</li><li>Experience building internal tooling at a services firm, consultancy, investment firm or other knowledge-work environment.</li><li>Comfort in Microsoft 365 and PC environments (Corridor is a PC shop).</li></ul>Structure, Compensation and Location<ul><li>Full-time. Reports to the Managing Director, Operations on COAG matters and to the CEO &amp; Founder on Corridor firm matters.</li><li>Location: Los Angeles preferred (Corridor headquarters, 12400 Wilshire Blvd.). Greater Salt Lake City is an acceptable secondary market with a committed in-person cadence at Corridor, particularly during Year 1.</li><li>Competitive compensation package including base salary, performance bonus and carried interest. Details discussed with qualified candidates.</li></ul>Why This RoleIf you are an early-career technologist who wants to build an AI-first private equity firm from the inside, work on the full lifecycle of real businesses rather than isolated software products, and have your work measured in EBITDA and exit multiples rather than feature releases, this is an unusually direct path to doing that. Corridor Capital is small enough that your work will be visible, supported and compounding and serious enough about AI that you will not be the only one pulling. The ceiling on this role is high.Corridor Capital is an equal opportunity employer.Pay: $135,000.00 - $200,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90025

Senior Associate, AI & Technology