clinical research nurse coordinator

Flourish Research

<div>About Us
Flourish Research is where clinical trials thrive. Flourish Research is one of the industry&rsquo;s most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!
Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.
About the Job:
We are actively hiring a Clinical Research Coordinator to support our Chicago, IL site. 
 
Shift: Monday-Friday normal work hours 
Location: Onsite 
FLSA Classification: Non-Exempt 
Compensation: 65,000.00-$75,000.00
ESSENTIAL JOB FUNCTIONS:<ul><li>
Read, understand, and can accomplish protocol specified patient visits and procedures.</li><li>
Clearly and concisely document patient assessments, observations, test results and other study related information per federal regulations, protocol requirements and GCPs.</li><li>
Obtain patient informed consent according to federal regulations, GCPs and IRB requirements.</li><li>
Is creative and diligent in recruiting qualified study subjects into assigned protocols to fulfill enrollment obligations within the sponsor&rsquo;s timeline while following regulations and rules governing medical ethics, IRB, GCP and ICH guidelines.</li><li>
Complete all required training in a timely manner.</li><li>
Schedule and conduct patient visits according to protocol requirements and timelines.</li><li>
Maintain accurate and complete written source documentation of patient visits and protocol related activities.</li><li>
Accurately complete case report forms (CRFs &amp;/or eCRFs) and/or worksheets generated by the sponsor.</li><li>
Maintain confidentiality of patient and protocol issues as appropriate and as bound by Confidentiality Agreements with Flourish Research, between Flourish and sponsors, and between Flourish and other entities, as well as HIPAA regulations.</li><li>
Promptly report adverse events to supervisor and/or Principal Investigator/Sub-Investigator as deemed necessary.</li><li>
Report Serious Adverse Events (SAEs) to sponsor within 24 hours of becoming aware of the SAE.
</li><li>Also report the SAE to the supervisor, Principal Investigator and/or Sub-Investigator.</li><li>
Account for clinical trial materials (i.e., CRFs, study drug, lab supplies, and/or other required items) and ensure availability of appropriate amounts for the conduct of the study.</li><li>
Maintain ongoing communication with Team Lead I; Team Manager; Principal Investigator; Sub Investigators and other people assisting with the trial and documenting these communications according to protocol requirements and Flourish policies.</li><li>
Attend required training courses/conferences in order to stay abreast of current and changing federal regulations and Flourish policies.
</li><li>Pursue educational opportunities to increase knowledge of the research process and associated rules and regulations governing clinical research.</li><li>
Attend Investigator Meetings and/or other training as directed.</li><li>
Perform all study-related duties in a time- and cost-effective manner in adherence with Flourish policies.</li><li>
Perform all duties in a safe and prudent manner.</li><li>
Perform other duties as assigned.</li><li>
Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with Flourish staff, sponsors, IRBs, patients/subjects, nursing and medical staff members of various clinics, hospitals, and physician&rsquo;s offices.</li><li>
Additional duties as assigned by management.</li></ul>
PHYSICAL REQUIREMENTS AND/OR ENVIRONMENTAL FACTORS:<ul><li>
Work is normally performed in a typical interior/office work environment.</li><li>
Travel required.</li><li>
Exposure to human bodily fluids.</li><li>
Laboratory processing procedures.</li><li>
Subject/Patient care.</li><li>
Daily computer use.</li><li>
Occasional night and weekend work schedules.</li><li>
The ability to properly lift thirty-five pounds and occasionally more than thirty-five pounds.</li><li>
The ability to drive, and daily availability of an automobile</li></ul> 
Requirements 
<ul><li>
Bachelor's degree preferred; however, is not required.</li><li>
Preferably a minimum of 2 years&rsquo; experience as a CRC, plus 1-3+ years' minimum experience within the field of clinical research or biological research.</li></ul>
Knowledge and Skills:<ul><li>
Exceptional knowledge of clinical research methods.</li><li>
Strong management and leadership skills.</li><li>
Demonstrated ability to collaborate and align with operations.</li><li>
Excellent oral and written communication skills.</li><li>
Excellent computer skills to include Office365 products.</li><li>
Experience in writing and reviewing Standard Operating Procedures.</li><li>
Strong problem solving, risk assessment and impact analysis abilities.</li><li>
Demonstrated experience in process improvement.</li><li>
Strong negotiation and conflict management skills.</li><li>
Flexible and able to multi-task and prioritize competing demands.</li><li>
Ability to think independently and influence when appropriate.</li></ul> 

Benefits 
Health, dental, and vision insurance plans, 401(k) with a 100% employer match on the first 4% of employee contributions, tuition reimbursement, parental leave, employee referral program, employee assistance program, life insurance, disability insurance, and a generous PTO plan covering vacation, sick, personal days and 8 paid holidays.
Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex, (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status, veteran status, political affiliation, or any other factor protected by law. Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.</div>

Clinical Research Coordinator

Cardiovascular Associates of America - CVAUSA

<div>
 
 
 Clinical Research Data Assistant
 
 This will be an in-person position in Chicago, Illinois&nbsp;
 
 
 
 
 Position Summary
 
 
 
 The Clinical Research Data Assistant provides administrative, data management, and study support services for clinical research studies. This position is responsible for sponsor system data entry, study reporting, document management, regulatory support, and research communications.
 
 
 The Clinical Research Data Assistant works closely with Clinical Research Coordinators, investigators, sponsors, and the regulatory team to ensure accurate, timely, and compliant study documentation and reporting.
 
 
 
 Essential Responsibilities
 
 
 
 
 Data Management
 
 
 
 &middot; Enter study data into sponsor electronic data capture (EDC) systems.
 
 
 &middot; Transcribe source documentation into sponsor systems accurately and timely.
 
 
 &middot; Review entered data for completeness and accuracy.
 
 
 &middot; Resolve basic data discrepancies and escalate complex issues.
 
 
 &middot; Maintain study tracking logs and databases.
 
 
 
 Sponsor Systems Management
 
 
 
 &middot; Maintain user access and system tracking documentation.
 
 
 &middot; Upload required documents into sponsor portals.
 
 
 &middot; Monitor sponsor system notifications and alerts.
 
 
 &middot; Support completion of sponsor-required documentation.
 
 
 
 Screening, Enrollment, and Study Reporting
 
 
 
 &middot; Prepare routine reports on screening, enrollment, randomization, and retention metrics.
 
 
 &middot; Track recruitment and enrollment performance.
 
 
 &middot; Maintain study enrollment dashboards and tracking tools.
 
 
 &middot; Generate reports for site leadership and study teams.
 
 
 
 Regulatory and Document Support
 
 
 
 &middot; Route study documents for review and signature.
 
 
 &middot; Assist with collection of regulatory documents.
 
 
 &middot; Maintain electronic and paper study files.
 
 
 &middot; Support regulatory filing activities.
 
 
 &middot; Assist with investigator and staff training documentation.
 
 
 
 Communication Management
 
 
 
 &middot; Manage study email inboxes.
 
 
 &middot; Route sponsor communications to appropriate team members.
 
 
 &middot; Track action items from sponsor correspondence.
 
 
 &middot; Assist with scheduling sponsor meetings and study-related calls.
 
 
 Coordinator and Site Support
 
 
 &middot; Provide administrative support to Clinical Research Coordinators and investigators.
 
 
 &middot; Assist with study start-up documentation.
 
 
 &middot; Support study close-out activities.
 
 
 &middot; Assist with preparation for sponsor monitoring visits, audits, and inspections.
 
 
 
 Quality and Compliance
 
 
 
 &middot; Maintain confidentiality of participant information.
 
 
 &middot; Ensure data accuracy and completeness.
 
 
 &middot; Follow Good Clinical Practice (GCP), sponsor requirements, and site SOPs.
 
 
 &middot; Participate in quality improvement initiatives.
 
 
 
 Qualifications
 
 
 
 
 Education
 
 
 
 &middot; High School Diploma required.
 
 
 &middot; Associate's degree or Bachelor's degree preferred.
 
 
 
 Experience
 
 
 
 &middot; Previous healthcare, data entry, administrative, research, or regulatory experience preferred.
 
 
 &middot; Experience with electronic systems and databases preferred.
 
 
 
 Knowledge, Skills, and Abilities
 
 
 
 &middot; Exceptional attention to detail.
 
 
 &middot; Strong data entry and computer skills.
 
 
 &middot; Strong written and verbal communication skills.
 
 
 &middot; Ability to manage multiple deadlines.
 
 
 &middot; Strong organizational skills.
 
 
 &middot; Proficiency in Microsoft Office applications, particularly Excel.
 
 
 &middot; Ability to learn sponsor systems, CTMS, eSource, and eRegulatory platforms.
 
 
 
 Physical Requirements
 
 
 
 &middot; Ability to perform prolonged computer-based work.
 
 
 &middot; Ability to review detailed documentation for extended periods.
 
 
 &middot; Ability to occasionally lift and move files or supplies up to 15 pounds.
 
</div>

Clinical Research Data Assistant

Cardiovascular Associates of America

<div>Clinical Research Data Assistant 
This will be an in-person position in Chicago, Illinois
Position Summary
The Clinical Research Data Assistant provides administrative, data management, and study support services for clinical research studies. This position is responsible for sponsor system data entry, study reporting, document management, regulatory support, and research communications.
The Clinical Research Data Assistant works closely with Clinical Research Coordinators, investigators, sponsors, and the regulatory team to ensure accurate, timely, and compliant study documentation and reporting.
Essential Responsibilities
Data Management<ul><li>Enter study data into sponsor electronic data capture (EDC) systems.</li><li>Transcribe source documentation into sponsor systems accurately and timely.</li><li>Review entered data for completeness and accuracy.</li><li>Resolve basic data discrepancies and escalate complex issues.</li><li>Maintain study tracking logs and databases.</li></ul>
Sponsor Systems Management<ul><li>Maintain user access and system tracking documentation.</li><li>Upload required documents into sponsor portals.</li><li>Monitor sponsor system notifications and alerts.</li><li>Support completion of sponsor-required documentation.</li></ul>
Screening, Enrollment, and Study Reporting<ul><li>Prepare routine reports on screening, enrollment, randomization, and retention metrics.</li><li>Track recruitment and enrollment performance.</li><li>Maintain study enrollment dashboards and tracking tools.</li><li>Generate reports for site leadership and study teams.</li></ul>
Regulatory and Document Support<ul><li>Route study documents for review and signature.</li><li>Assist with collection of regulatory documents.</li><li>Maintain electronic and paper study files.</li><li>Support regulatory filing activities.</li><li>Assist with investigator and staff training documentation.</li></ul>
Communication Management<ul><li>Manage study email inboxes.</li><li>Route sponsor communications to appropriate team members.</li><li>Track action items from sponsor correspondence.</li><li>Assist with scheduling sponsor meetings and study-related calls.</li></ul>
Coordinator and Site Support<ul><li>Provide administrative support to Clinical Research Coordinators and investigators.</li><li>Assist with study start-up documentation.</li><li>Support study close-out activities.</li><li>Assist with preparation for sponsor monitoring visits, audits, and inspections.</li></ul>
Quality and Compliance<ul><li>Maintain confidentiality of participant information.</li><li>Ensure data accuracy and completeness.</li><li>Follow Good Clinical Practice (GCP), sponsor requirements, and site SOPs.</li><li>Participate in quality improvement initiatives.</li></ul>
Qualifications
Education<ul><li>High School Diploma required.</li><li>Associate's degree or Bachelor's degree preferred.</li></ul>
Experience<ul><li>Previous healthcare, data entry, administrative, research, or regulatory experience preferred.</li><li>Experience with electronic systems and databases preferred.</li></ul>
Knowledge, Skills, and Abilities<ul><li>Exceptional attention to detail.</li><li>Strong data entry and computer skills.</li><li>Strong written and verbal communication skills.</li><li>Ability to manage multiple deadlines.</li><li>Strong organizational skills.</li><li>Proficiency in Microsoft Office applications, particularly Excel.</li><li>Ability to learn sponsor systems, CTMS, eSource, and eRegulatory platforms.</li></ul>
Physical Requirements<ul><li>Ability to perform prolonged computer-based work.</li><li>Ability to review detailed documentation for extended periods.</li><li>Ability to occasionally lift and move files or supplies up to 15 pounds.</li></ul>
DrDNxKmIra</div>

Coats & Crocs

<div>
 
 Coats &amp; Crocs Staffing
 
 partners with healthcare employers nationwide to recruit qualified Nurse Practitioners for a variety of advanced practice opportunities.
 
 
 We work with physician groups, outpatient clinics, hospitals, behavioral health organizations, primary care practices, specialty practices, and other healthcare employers seeking skilled advanced practice providers.
 
 
 Position Overview
 
 
 We are recruiting licensed Nurse Practitioners on behalf of healthcare employers in our network for a variety of current and upcoming opportunities. Positions vary by employer and specialty and may include full-time, part-time, contract, and flexible scheduling options.
 
 
 <ul>
 <li>
 Schedule: Varies by employer
 </li>
 <li>
 Setting: Primary care, specialty care, outpatient, hospital, behavioral health, and other healthcare environments
 </li>
 <li>
 Work Arrangement: On-site, hybrid, and remote opportunities may be available depending on the position
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 <ul>
 <li>
 Evaluate, diagnose, and manage patient care within scope of practice
 </li>
 <li>
 Collaborate with physicians and interdisciplinary healthcare teams
 </li>
 <li>
 Develop and maintain patient care plans and clinical documentation
 </li>
 <li>
 Educate patients regarding treatment and preventive care
 </li>
 <li>
 Maintain compliance with professional, clinical, and regulatory standards
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Active Nurse Practitioner license in good standing
 </li>
 <li>
 National certification where applicable
 </li>
 <li>
 Strong clinical judgment and communication skills
 </li>
 <li>
 Experience requirements vary depending on the employer and position
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Access to opportunities with multiple healthcare employers
 </li>
 <li>
 Recruiter guidance throughout the hiring process
 </li>
 <li>
 Opportunities matched to your background and career goals
 </li>
 <li>
 Openings across a variety of specialties and care settings
 
 
 </li>
 </ul>
 How to Apply
 
 
 Click
 
 Get Matched
 
 to submit your application. A recruiter will review your qualifications and discuss available opportunities that align with your experience and preferences.
 
 
 
 Coats &amp; Crocs Staffing is an equal opportunity employer.
 
</div>

Nurse Practitioner (NP)

The University of Chicago

<div>Department
BSD OCR - CTMS Support Unit 
About the Department
The Office of Clinical Research (OCR) is dedicated to supporting the infrastructure for the management and administration of clinical research at The University of Chicago as well as individual research programs with the goal of improving communication, consistency, and collaboration across the Biological Sciences Division and UChicago Medicine.
 
 
To mission of the OCR is to catalyze clinical research by providing expertise, resources, infrastructure, and systems that facilitate clinical research operations and enable collaboration across the enterprise while promoting compliance and human subject protection on behalf of our diverse community of patients and volunteers. 
Job Summary
The job maintains regulatory compliance programs, including the interpretation of systems to identify areas of risk and may coordinate internal audits. With a moderate level of direction, participates in compliance documentation, compliance training, and compliance committee formation. 
 
The Coverage Analyst is dedicated to ensuring billing compliance for clinical research and supports utilization of the Clinical Trial Management System (CTMS), Oncore. The Coverage Analyst plays a crucial role in evaluating clinical research protocols, informed consent forms, clinical trial budgets, and other pertinent study documents to generate a protocol calendar in the CTMS system and develop coverage analysis/billing grid. The Coverage Analyst specifies which procedures and services may qualify as 'Routine Cost' and be billable to patient insurance, and which should be charged to the study. The Coverage Analyst is responsible for determining whether proposed clinical research studies meet the criteria for a Qualifying Clinical Trial as defined by the Medicare Clinical Trial Policy (NCD 310.1). As a member of the Research Systems &amp; Coverage Analysis (RSCA) Unit, within the Office of Clinical Research, the Coverage Analysts works as part of a team to support and optimize clinical trial initiation and financial workflows, partnering closely with research teams and key stakeholders in the process.
Responsibilities<ul><li>
Reviews clinical trial protocols, budgets, contracts, and informed consent documents to inform billing designations.</li><li>
Creates detailed coverage analyses that outline the billing of clinical items and services required by research studies.</li><li>
Develops study calendars within the Clinical Trial Management System, Oncore.</li><li>
Ensures consistency in the application of Medicare and other applicable rules across studies and alignment of study documents with billing regulations.</li><li>
Works collaboratively with key offices, including the Human Research Protection Program and research units, to harmonize regulatory and budgetary processes in clinical trials.</li><li>
Communicates the results of coverage analyses to principal investigators and/or study teams, providing detailed explanations and addressing any questions or concerns.</li><li>
Ensures that coverage analyses outputs are reviewable and auditable for quality and compliance.</li><li>
Recruits, onboards, and trains new clinical research staff to ensure adherence to billing compliance procedures.</li><li>
Coordinates department or clinic compliance with a moderate level of guidance.</li><li>
Prepares, completes and submits all compliance documentation on a routine basis. Coordinates compliance committee meetings.</li><li>
Performs other related work as needed.</li></ul> 
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field. 
Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. 
Certifications:
-
Preferred Qualifications
Education:<ul><li>
Bachelor's degree.</li></ul>
Experience:<ul><li>
Clinical research experience such as clinical research conduct, regulatory compliance, or related research activities.</li><li>
Coverage analysis experience.</li></ul>
Preferred Competencies<ul><li>
Interpret research protocols, budgets, and consent forms to extrapolate billing/coverage information.</li><li>
Problem-solve, leveraging information and expertise available.</li><li>
Strong organizational skills.</li><li>
Manage projects at various stages of completion.</li><li>
Manage high volume of workload and meet deadlines.</li><li>
Demonstrated attention to detail.</li></ul>
Working Conditions<ul><li>
Office environment.
</li></ul>Application Documents<ul><li>
Resume (required)</li><li>
Cover Letter (preferred)</li></ul> 
The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions. 
 
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. 
Job Family
Legal &amp; Regulatory Affairs 
Role Impact
Individual Contributor 
Scheduled Weekly Hours
40 
Drug Test Required
No 
Health Screen Required
No 
Motor Vehicle Record Inquiry Required
No 
Pay Rate Type
Salary 
 
FLSA Status
Exempt 
 
Pay Range
$65,000.00 - $90,000.00
The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting. 
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. 
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. 
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. 
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. 
The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.</div>

Clinical Research Coverage Analyst

WellBe Senior Medical

<div>Job Summary:

GENERAL SUMMARY<div>
We are seeking a highly skilled, compassionate Registered Nurse (RN) to deliver high-quality, patient-centered care through a combination of in-home patient visits, telehealth patient consults with Nurse Practitioners or Physicians as required, and administrative tasks. The CareConnect Team at WellBe supports timely response to patients&rsquo; changing needs and this role will be instrumental in delivering this care consistently and in a patient-first manner.</div><div>
This role primarily supports urgent/episodic interventions, working in partnership with physicians, nurse practitioners (APPs), and interdisciplinary care teams to address a range of patient needs across the care continuum.</div>
The RN will operate with a patient-first mindset, balancing strong clinical judgment with care coordination, education, and documentation responsibilities. The role has no direct reporting responsibility but will function as part of an integrated, interdisciplinary patient care team. Urgent Care RN staff in these roles will help foster positive and effective working relations with senior leadership and management, local market management and business ancillary departments for the purpose of achieving the company's vision, mission and objectives. S/he is responsible for following the rules and regulations of state and federal regulatory agencies and other certified agencies for their region. Daily, local travel to meet patients and the community will be an essential part of your role.
Job Description:

Salary: $37.25 - $54.12 per hour + Mileage &amp; Benefits
Schedule: Saturday and Sunday, 8am - 5pm
What to Expect<ul><li>
Demonstrate and uphold the WellBe mission by helping patients lead healthier, more meaningful lives through the delivery of CompleteCare&trade;.</li><li>
Deliver urgent, in-home, patient care under the direction of a licensed provider throughout the assigned market including initial assessments, routine follow-up visits, and ongoing care coordination.</li><li>
Conduct comprehensive home safety evaluations and document findings during patient visits.</li><li>
Deliver patient care under the direction of a licensed provider by:</li><li>
Obtaining patient histories</li><li>
Reviewing medications and treatment plans</li><li>
Performing physical assessments</li><li>
Identifying and addressing health concerns observed or reported during home visits</li><li>
Perform clinical interventions as appropriate and at the direction of the overseeing provider, including medication administration (PO, SL, IM, IV), wound care, point-of-care testing, phlebotomy, Foley catheter care, IV fluid administration, and other approved nursing procedures.</li><li>
Maintain accurate, timely, and complete patient records, ensuring documentation is updated at each patient encounter.</li><li>
Provide patient and caregiver education as directed by the APP-Nurse Practitioner and interdisciplinary care team.</li><li>
Deliver high-quality, patient-centered care while meeting established clinical, quality, and operational performance standards.</li><li>
Support care transitions, end-of-life discussions, palliative care interventions, and the closure of preventive care and HEDIS quality gaps, including screenings and medication adherence initiatives.</li><li>
Complete and submit all required documentation, reports, and administrative paperwork within established timelines.</li><li>
Participate in Interdisciplinary Team (IDT) meetings, providing updates and insights from patient and family interactions to support care planning.</li><li>
Collaborate closely with APPs, nurses, social workers, behavioral health specialists, and other care team members to develop and implement individualized patient care plans.</li><li>
Attend and actively participate in required training programs, including medication administration, clinical equipment use, new protocols, and ongoing professional development opportunities.</li><li>
Build and maintain positive relationships with local healthcare providers, community organizations, caregivers, and referral sources to support WellBe's presence and reputation within the community.</li><li>
Utilize available internal and external resources to address patient needs, including behavioral health services, community-based programs, and other supportive care resources.</li><li>
Maintain all required active, unrestricted state licensure and certifications.</li><li>
Adhere to professional standards of practice, ethical conduct, patient confidentiality requirements, and organizational policies.</li><li>
Perform additional duties and responsibilities as assigned to support organizational goals and patient care excellence.</li><li>
Scheduled working hours: 10am-7pm EST (tentative)</li></ul>
Job Requirements:

What you bring 
Educational/Experience Requirements:
<ul><li>Active State Licensure required; compact licensure preferred.</li><li>
3+ years as an RN in a direct, patient-facing care delivery role (required).</li><li>
CPR Certification is required.</li><li>
Prior Telehealth experience (preferred).</li><li>
Home care experience (preferred).</li><li>
Previous experience in hospice, palliative care, or geriatrics strongly preferred; other complex patient health care experience will be considered.</li><li>
Possess a valid driver's license with an acceptable driving record.</li><li>
Requires proof of an active auto insurance policy.</li></ul> 
Required Skills and Abilities:
<ul><li>Ability to conduct in-home setting visits and have previous experience on a telehealth platform</li><li>
Demonstrated role proficiency with Microsoft Office; Excel, Word, G-suite, etc.</li><li>
Proficient with Microsoft 365 software suite, Electronic Health Records, Scheduling Software, and Ring Central applications</li><li>
Role model in courageous teamwork, integrity, ethics, and productivity</li><li>
Excellent verbal, written, presentation, and interpersonal communication skills</li><li>
Strong communication skills, with the ability to effectively interact with patients, families, and remote healthcare professionals.</li><li>
Ability to work independently and make sound decisions while adhering to established protocols and guidelines.</li><li>
Excellent organizational and time management skills to handle administrative tasks and facilitate telehealth consultations.</li><li>
Experience working with culturally diverse and underserved populations.</li></ul> 
Supervisory Responsibility: This position will not have supervisory responsibility. 
Travel requirements: Travel is required up to 100% locally to deliver patient care. 
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc) or community resource locations. Fine motor skills, and Visual acuity.<div> 
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.</div></div>

Registered Nurse (RN) – In home Urgent Care - Part Time - Chicago IL

Chicago ENT

<div>PATIENT CARE COORDINATOR &ndash; CALL CENTER
Our Call Center Patient Care Coordinators are responsible for managing inbound scheduling and patient communication across all departments within our organization (ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, Post-Operative, and any others as they apply). They serve as the primary point of contact for patients seeking appointments, follow-up care, and general assistance, ensuring inquiries are handled promptly, accurately, and professionally.
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication platforms and work closely with providers and clinical teams to ensure patients are scheduled appropriately and receive timely follow-up. Their work is critical to maintaining access to care and delivering a responsive, patient-centered experience.
Travel may be required to any Chicago ENT/Chicago Sleep Center or affiliated location.
This role will report to the Call Center Lead.
PRIMARY RESPONSIBILITIES<ul><li>
Meet established Call Center performance standards, including but not limited to average hold time, call handling efficiency, first-contact resolution, accurate call routing, abandonment rate, and bounce/transfer rates, while maintaining a high level of professionalism and customer service.</li><li>
Schedule and register patients for a wide range of appointments, including ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative visits.</li><li>
Ensure accurate entry of demographic, insurance, and appointment information into the electronic medical record (EMR).</li><li>
Respond promptly and professionally to patient, provider, and staff inquiries via telephone, voicemail, web, SMS, and EHR messaging.</li><li>
Monitor and complete tasks assigned to the &quot;User, Scheduler&quot; work queue.</li><li>
Review appointments scheduled by automated scheduling partners for accuracy and appropriateness.</li><li>
Review online appointments scheduled through Healow and Zocdoc to ensure they are booked correctly and obtain any missing information.</li><li>
Manage and respond to messages received through:<ul><li>
NotifyMD (after-hours and overflow call service)</li><li>
PerfectServe (provider on-call communication)</li><li>
Healow online scheduling</li><li>
Zocdoc online scheduling</li><li>
Glacial Media website inquiries</li><li>
Department and staff voicemail boxes</li><li>
Specific system names or vendors for managing correspondence are subject to change (add or remove)</li></ul></li><li>
Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.</li><li>
Process inbound referrals to register patients referred to the practice.</li><li>
Provide knowledgeable responses to patients and family members regarding appointment types, preparation instructions, insurance requirements, and scheduling options.</li><li>
Escalate clinical questions or urgent concerns to the appropriate department.</li><li>
Other duties as individually assigned.</li></ul>
REQUIRED QUALIFICATIONS<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS
<ul><li>1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Bilingual in English and Spanish (speaking, writing, and comprehension)</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

Patient Care Coordinator Call Center

Explore 37+ Clinical research nurse coordinator in Chicago this July. Find roles across top companies and apply now to boost your career.

37 clinical research nurse coordinator jobs In Chicago

Clinical Research Coordinator

Clinical Research Data Assistant

Clinical Research Data Assistant

Nurse Practitioner (NP)

Clinical Research Coverage Analyst

Registered Nurse (RN) – In home Urgent Care - Part Time - Chicago IL

Patient Care Coordinator Call Center