front desk person

Westmont Hospitality

<div>
 
 Job Description
 
 
 
 Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel&rsquo;s high standards of quality.
 
 
 
 Essential Job Functions
 
 
 
 This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
 
 
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 Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
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 Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
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 Verify credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers&rsquo; checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
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 Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
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 Close guest accounts at the time of check out and ensure guest&rsquo;s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
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 Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
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 Adheres to all company policies and procedures.
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 Follows safety and security procedures and rules.
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 Knows department fire prevention and emergency procedures.
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 Utilizes protective equipment.
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 Reports unsafe conditions to supervisor/manager.
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 Reports accidents, injuries, near-misses, property damage or loss to supervisor.
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 Provides for a safe work environment by following all safety and security procedures and rules.
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 All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
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 Assists other Front Desk Personnel when need.
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 Perform any related duties as requested by supervisor/manager.
 
 
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 Knowledge, Skills &amp; Abilities
 
 
 
 The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
 
 
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 Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
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 Prior hospitality experience preferred, but not required.
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 Front Desk experience from 6 months to 2 years, but not required.
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 Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
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 Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
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 Ability to read, listens, and communicates effectively in English, both verbally and in writing.
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 Ability to access and accurately input information using a moderately complex computer system.
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 Hearing and visual ability to observe and detect signs of emergency situations.
 
 
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 PHYSICAL DEMANDS
 
 
 
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 Ability to stand and move throughout front office and continuously performs essential job functions.
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 Stand 95% of shift
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 Lifting up to 25 pounds maximum.
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 Occasional twisting, bending, stooping, reaching, standing, walking.
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 Frequent talking, hearing, seeing and smiling.
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</div>

Front Desk Agent

Four Seasons

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A lone star welcome in the country's capital of southern cool. We can&rsquo;t wait to welcome you to Houston, the country&rsquo;s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou &amp; Bottle.
 
 
 
 About The Role
 
 
 
 The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office Team, reporting to the Front Office Manager.
 
 
 
 What You Will Do
 
 
 
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 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
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 Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
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 Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
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 Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
 
 
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 What You Bring
 
 
 
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 One + years experience working within a luxury hotel or similar environment is considered an asset
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 Excellent interpersonal skills and communication skills
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 Cross cultural sensitivity, and customer service orientation
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 Guest centricity and understanding the importance of guest&rsquo;s preferences.
 
 
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 What We Offer
 
 
 
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 Rewarding Work Culture
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 Excellent Mentoring, Training and Development Opportunities
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 Medical, Dental, and Vision Insurance Program
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 Complimentary Stays at Four Seasons Worldwide after 6 Months
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 Holiday and Vacation pay
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 Complimentary employee meals prepared by the Four Seasons Culinary Team
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 Complimentary dry cleaning of employee uniforms
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 Discounted parking
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 401k participation with a company matching program
 
 
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 Schedule &amp; Hours
 
 
 
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 This is a full-time position
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 Open availability expected, with scheduled shifts including late nights, holidays and weekends
 
 
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 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

CoralTree Hospitality

<div>
 
 Overview
 
 
 
 You will be an integral member of the Magnolia Houston Hotel team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
 
 
 
 Responsibilities
 
 
 
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 Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
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 Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
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 Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
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 Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests&rsquo; needs are being met.
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 Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
 
 
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 Qualifications
 
 
 
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 Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it&rsquo;s also a lot of fun! Experience.
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 Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
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 People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator.
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 Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
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 A qualified applicant is a &ldquo;people person&rdquo; who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. #Magnolia
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</div>

Magnolia Hotels

<div>
 You will be an integral member of the Magnolia Houston Hotel team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
 </li>
 <li>
 Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
 </li>
 <li>
 Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
 </li>
 <li>
 Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests&rsquo; needs are being met.
 </li>
 <li>
 Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it&rsquo;s also a lot of fun! Experience.
 </li>
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 Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
 </li>
 <li>
 People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator.
 </li>
 <li>
 Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
 </li>
 <li>
 A qualified applicant is a &ldquo;people person&rdquo; who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. #Magnolia
 </li>
 </ul>
</div>

Happy Snoutz Pet Resort

Job Summary We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Responsibilities<ul><li>Greet and welcome clients and visitors in a professional manner.</li><li>Answer phone calls promptly and manage inquiries with excellent phone etiquette.</li><li>Schedule appointments and maintain the front desk calendar efficiently.</li><li>Perform clerical duties including filing, data entry, and maintaining office supplies.</li><li>Provide support to office management by coordinating office activities and ensuring smooth operations.</li><li>Proofread documents for accuracy before distribution or filing.</li><li>Maintain a clean and organized front desk area to ensure a welcoming environment for clients.</li></ul>Experience<ul><li>Previous experience as a receptionist or in a similar front desk role is preferred but not required.</li><li>Proficiency in computer application, Gingr software preferred but not required</li><li>Strong customer service skills with the ability to handle inquiries professionally.</li><li>Experience in office management or as personal assistant</li><li>Excellent proofreading skills with attention to detail in written communication.</li><li>Experience with pet knowledge. Ex: vaccines, grooming, dog behavior.​</li></ul>If you are a motivated individual with a passion for providing outstanding service, we encourage you to apply for this rewarding opportunity as our Front Desk Receptionist!Job Type: Full-timePay: From $14.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Front Desk Receptionist

Empower Aesthetics

<div>JOB DESCRIPTION
POSITION: Front Desk Manager
DEPARTMENT: Front Desk
REPORTS TO: Director of Marketing and Customer Experience
THE COMPANY: DermaTouch RN is a state-of-the-art aesthetic and wellness center combining years of experience with the latest technology to meet your skincare and anti-aging needs. Our facility hosts a wide variety of beauty and wellness treatments, from Botox&reg; and dermal fillers to health and wellness treatments. Our team of physicians, licensed aesthetic nurses and expert support staff are experts in Allergan products, making the clinic recognized as an &quot;Advanced Injector&quot; clinic and THE top Botox&reg;, dermal filler and CoolSculpting provider in Houston. We are the best at what we do and attract the best talent. Our practice represents decades of education and experience in medical science, holistic health, diet and nutrition.
Job Summary: Responsible for overview and supervision of patient in-flow and out-flow, patient education, and collection of fees. Also responsible for inventory control, supervision of the front office staff including hiring and training.<h3 class="jobSectionHeader">
Experience AND EDUCATION:</h3>
1. Five years&rsquo; experience in supervision of front office operations in a medical practice.
2. High school diploma or equivalent required; 2 or 4 year degree preferred. 
Essential Skills and Abilities:
1. Able to work well in a supervisory capacity.
2. Possesses strong knowledge of med spa offering including injectables, aesthetic treatments (laser hair reduction, laser resurfacing, Ultherapy and CoolSculpting), and retail sales (skin care).
3. Possesses strong knowledge of clinical operations.
4. Demonstrates skills in motivating and training professional staff.
5. Strong PC skills. Knowledge of Nextech a plus but not required.
6. Strong phone and communication skills and customer service oriented.
RESPONSIBILITIES:
1. Hires, trains and supervises front office staff (check-in, check-out, appointment scheduling/confirmations, inbound sales inquiries, partner programs and retail sales).
2. Establishes weekly work schedules for front office.
3. Coordinates with Practice Manager to establish schedules for Nurse Injectors and Aestheticians; notifies staff of vacations, meetings, etc.
4. Maintains smooth operation of check-in, check-out, appointment bookings, phone call management and retail sales.
5. Closes and reconciles financials daily. Cash, Credit and Partner Programs.
6. Collaborates with leadership team on pricing, specials, promotions, social media posts, and events.
7. Prepares front office payroll information.
8. Monitors retail, injectable and other supply inventory.
9. Works with leadership team to develop, modify and manage policies.
10. Works Front Desk on high patient flow days or as necessary based on schedule.
11. Role is full time and may require some Saturdays.
12. Ensure compliance laws, safety codes and regulation are met.
13. Foster and promote a cooperative teamwork environment.
14. Lead front desk team to ensure quality service is provided, in an efficient manner, and daily job functions are completed at the highest level.
15. Reach sales goals through client education, inventory control, promotion of products, upscale customer service and training/developing front desk associates.</div>

Front Desk Team Lead

Sam's Auto Sales

Job Summary We are seeking a dynamic and highly organized Secretary to join our team! This vital role involves providing exceptional administrative support, managing front desk operations, and ensuring smooth office functions. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills. Bilingual abilities are a plus to serve our diverse client base. As a Secretary, you will be the first point of contact for visitors and callers, coordinate schedules, handle correspondence, and support various office management tasks to keep our operations running efficiently. This paid position offers an exciting opportunity to contribute to a professional environment where your organizational talents shine.Duties<ul><li>Greet visitors and manage front desk responsibilities with professionalism and warmth</li><li>Operate multi-line phone systems, answer inquiries, and direct calls effectively using proper phone etiquette</li><li>Maintain accurate records through data entry, filing, and proofreading documents</li><li>Manage calendars, schedule appointments, and coordinate meetings for staff and executives</li><li>Handle correspondence via email and Google Workspace applications, ensuring timely responses</li><li>Support bookkeeping tasks using QuickBooks or similar accounting software when needed</li><li>Assist with office management duties such as supply ordering, organization of files, and general clerical support</li><li>Provide customer service support by addressing client inquiries promptly and courteously</li><li>Perform light bookkeeping duties including invoicing and expense tracking</li><li>Support personal assistant tasks such as travel arrangements or special project coordination when required</li></ul>Qualifications<ul><li>Bilingual abilities preferred to serve diverse clientele effectively</li><li>Proven office experience with strong clerical skills in a professional environment</li><li>Strong organizational skills with the ability to multitask efficiently in a fast-paced setting</li><li>Demonstrated experience with data entry, filing systems, and proofreading documents accurately</li><li>Exceptional phone etiquette with experience managing multi-line phone systems</li><li>Personal assistant or office management experience highly valued</li><li>Ability to prioritize tasks with effective time management skills and attention to detailJoin us in a role where your organizational prowess makes a real difference! We&rsquo;re committed to fostering a supportive environment that values your contributions while offering opportunities for growth. If you thrive in busy settings and enjoy helping others stay organized and supported, this is the perfect position for you!</li></ul>Pay: $100.00 - $150.00 per dayWork Location: In person

Secretary

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89 front desk person jobs In Houston

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Receptionist

Front Desk Team Lead

Secretary