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senior product manager

<div>ECI has an exciting opportunity for an experienced Senior Product Manager to join our team. In this role, you will play a crucial leadership &amp; contributor role in ensuring client satisfaction, driving Digital project sales, and overseeing and optimizing the complete execution of offshore delivery. You'll introduce clients to ECI's digital capabilities during pre-sales activities, help win deals, transition them into projects, and ensure their success through ongoing oversight and communication between clients, cross-department collaboration with other teams at ECI, and the offshore delivery team.

This is a hybrid role for candidates based in a commutable distance to New York, NY; 3 days in office, 2 remote.

 What you will do:
<ul>
<li>Collaborate with the Sales team to identify sales-qualified leads and conduct pre-discovery meetings to understand their business and project needs.</li>
<li>Provide feedback and set expectations with the Sales team regarding opportunities and sales-qualified leads, good fit Digital project scopes.</li>
<li>Convert pre-discovery insights and requirements into proposals, working with offshore delivery leads, SMEs, and the Director of Product Management, Digital Services to refine and align proposals.</li>
<li>Optimize proposals through estimate reviews and requirement clarification with offshore delivery leads and architects.</li>
<li>Pitch proposals to prospective client stakeholders, highlighting ECI's digital value propositions as well as describing the scope of the engagement. Then gathering feedback and aligning with the client &amp; offshore delivery team with the goal of providing a Statement of Work (SOW) for proposed project work.</li>
<li>Plan project kickoffs with offshore delivery leads, coordinating &amp; providing input on resource staffing and assisting in formulating project execution plans.</li>
<li>Ensure successful project execution, maintain a positive client experience and account management, and act as a liaison between clients and the offshore delivery team.</li>
<li>Identify upsell opportunities within existing accounts and build upon existing client relationships to identify additional digital transformation needs.</li>
<li>Maximize funnel conversion between project phases (Discovery, Design, Implementation, Support &amp; Maintenance).</li>
<li>Ensure the renewal of existing support and maintenance accounts.</li>
<li>Act as a subject matter expert on cloud (AWS &amp; Azure), data applications &amp; pipelines, application development, and AI solutions, providing consultative resources to clients and internal ECI team members.</li>
<li>
<div>Expected to confidently engage with technical client stakeholders and architects, providing well-supported recommendations backed by clear, structured approaches and evidence.</div>
</li><li>Assist in hiring new Product Owners and/or offshore technical resources.</li>
<li>Collaborate and contribute to department-level strategy and KPIs with the Director of Product Management, Digital Services.</li>
<li>Collaborate with offshore leads on delivery processes and optimization.</li>
<li>Conduct weekly, monthly, and quarterly update and status meetings with clients as needed.</li>
<li>Be prepared to conduct status updates with offshore project teams ad hoc and contribute to project work as necessary.</li>
<li>Define requirements for project releases and iterations by writing PRDs, assisting in writing user stories and acceptance criteria, and applying agile methodologies.</li>
<li>Attend workshops, take certifications, and advance knowledge across project domain types.</li>
<li>May be expected to travel to conferences, client offices, or NYC headquarters.</li>
</ul>
Education and Experience
<ul>
<li>Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field.</li>
<li>Experience: Minimum of 5-7 years in project management, consulting, product management, or a related field.</li>
<li>Proven experience in cloud technologies (AWS &amp; Azure), data applications &amp; pipelines, application development, and AI solutions.</li>
<li>Consulting experience is a major plus as we interface with many clients in advisory way.</li>
</ul>
SKILLS AND COMPETENCIES
<ul>
<li>Technical Expertise: Strong understanding of cloud platforms (AWS &amp; Azure), proficiency in third party SaaS, data applications/tools/services, data pipeline architecture, custom application development, and AI solutions.</li>
<li>For all areas mentioned, strong understanding of their use cases, common application architecture &amp; systems design, functional &amp; technical requirements, and project implementation plans.</li>
<li>Project Management: Experience with agile methodologies and writing PRDs, user stories, and acceptance criteria. Ability to plan, execute, and manage projects from discovery to support &amp; maintenance phases.</li>
<li>Sales and Business Development: Ability to work with sales-qualified leads through the requirement gathering phase and convert them into actionable proposals. Experience in pitching proposals and presenting value propositions to clients.</li>
<li>Collaboration and Communication: Excellent communication skills to liaise between clients and offshore delivery teams. Ability to collaborate with sales teams, offshore leads, architects, and SMEs.</li>
<li>Leadership and Strategy: Strong leadership skills to assist in hiring and managing project teams. Ability to contribute to department-level strategy and KPIs.</li>
<li>Client Relationship Management: Experience in building and maintaining client relationships. Ability to identify upsell opportunities and ensure the renewal of support and maintenance accounts.</li>
<li>Strong research capabilities: Ability to work autonomously and collaboratively to research new technologies &amp; learn quickly.</li></ul> 


PREFERRED CERTIFICATIONS
<ul>
<li>Project Management Professional (PMP) or equivalent</li>
<li>Certified ScrumMaster (CSM) or equivalent</li>
<li>AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert</li>
<li>Previous work with financial services firms (PE, Hedge Funds, Investment Banking, etc.)</li>
<li>Experience working with MSPs and/or MSSPs and understanding types of service.</li>
<li>Experience working with cybersecurity, GRC, and/or networking setup.</li>
</ul>
PERSONAL ATTRIBUTES
<ul>
<li>Problem-Solving: Strong analytical and problem-solving skills.</li>
<li>Adaptability: Ability to adapt to changing client needs and project requirements.</li>
<li>Detail-Oriented: Attention to detail in project planning and execution.</li>
<li>Self-sufficient: Ability to work autonomously and drive tasks forward</li>
</ul>
ECI&rsquo;s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and the range for this role is a maximum of $145,000 annually with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more! If you believe you&rsquo;d be a great fit and are ready for your best job ever, we&rsquo;d like to hear from you!! 


Love Your Job, Share Your Technology Passion, Create Your Future Here!

 #LI-Hybrid 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Senior Product Manager

Live Nation

<div>Job Summary:
Location : Los Angeles, CA or New York, USA
Division : Ticketmaster
Line Manager : Associate Director, Product Design
Contract Terms: Permanent, Full-Time
THE TEAM
As designers at Ticketmaster, we create beautiful moments that connect millions of fans to the live entertainment they love. We create access, so they can make their next live event unforgettable. We create delight.
We&rsquo;re looking for an experienced and confident Senior Product Designer, with rich visual design skills, interaction design experience and expert native platform knowledge to join our global mobile app team. This team crafts high-impact mobile products, focusing on creating unforgettable experiences that make browsing, searching and event entry a personal and meaningful moment for every fan
THE JOB
As Senior Product Designer &ndash; Marketplace, Global App, you will work with the team that specializes in the experience of the millions of fans, all over the world, who search, buy and enter events for the biggest names in music, sports, arts and theatre, all from their phone. Ticketmaster has a commanding global presence with thousands of events being purchased across 20+ markets, and we are focused on delivering our new experiences to all users regardless of where they are located.
You will collaborate with the team, and business stakeholders, to take ownership of projects from concept through to pixel-perfect final deliverables, providing innovative solutions for the next generation of fan experiences with our globally distributed team.
WHAT YOU WILL BE DOING
<ul><li>Use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle
</li><li>Conduct user/market, usability and competitive design research where required
</li><li>Understand user types, scenarios, journeys, flow/decision maps and produce relevant documentation to convey this vision
</li><li>Generate storyboards, prototypes, animated and interactive assets with minimal supervision
</li><li>Leverage AI tools to accelerate design exploration, prototyping and cross functional collaboration with product and engineering
</li><li>Conduct internal QA tests to ensure deliveries meet initial design specifications
</li><li>Work with the Analytics and Product Management teams to make measurable UX decisions
</li><li>Understand and translate the long-term vision and strategic business goals into compelling design solutions
</li><li>Remain informed of best practices, especially within the mobile app landscape
</li></ul>WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
<ul><li>Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, interface design, mobile app design, interaction design
</li><li>Ability to provide a range of innovative and compositionally strong design solutions
</li><li>Fully conversant in Figma and/or other industry leading software
</li><li>Experience working on pattern libraries and design systems
</li><li>Ability to think creatively and present concepts clearly to stakeholders and team members
</li><li>Proven experience working with mobile applications, preferably B2C e-commerce properties with high traffic.
</li><li>Experience using AI tools in design workflows to enhance collaboration, accelerate prototyping and improve design-to-code handoff
</li><li>An understanding of capabilities and limitation of technologies that are used to create powerful interactive experiences: Swift / CSS / React etc is preferred
</li><li>An understanding of grid systems, layout, typography and graphic design strongly desired
</li><li>Experience with usability testing and report generation beneficial
</li></ul>YOU (BEHAVIOURAL SKILLS)
<ul><li>Strong creative problem-solving skills
</li><li>Excellent written, verbal communication and storytelling skills
</li><li>Ability to juggle and manage simultaneous concurrent requests within the same project area
</li><li>A keen eye for detail in designs and requirements
</li><li>Confidence in understanding complex business, system, and user flows and processes
</li><li>An active communicator - proactively raising questions and issues as encountered
</li><li>A curious, proactive and self-directed learner, interested in emerging tools, trends, processes and personal growth
</li><li>Slight flexibility in hours to accommodate our globally distributed team
</li><li>Have a hunger and passion for excellence
</li></ul>BENEFITS &amp; PERKS
Through our &lsquo;Taking Care of Our Own&rsquo; program, we provide benefits across six key pillars:
<ul><li>HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
</li><li>YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
</li><li>WEALTH : 401(k) program with company match, stock reimbursement program
</li><li>FAMILY : New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
</li><li>CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
</li><li>OTHERS : Volunteer time off, crowdfunding match
</li></ul>LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world&rsquo;s largest live entertainment company.
Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world&rsquo;s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you&rsquo;re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork &ndash; While we celebrate individual achievements, we know have more success as a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 
 
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES 
 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.
The Expected Compensation For This Position Is 
 
$132,000.00 USD - $165,000.00 USD
Pay is based on a number of factors including market location, qualifications, skills, and experience.
AS PART OF THE APPLICATION, PLEASE INCLUDE YOUR PORTFOLIO. APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED.
#TM
 
#LI-CG1
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.</div>

Senior Product Designer, Marketplace Global App

SiriusXM

<div>Responsibilities:

Who We Are:
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM&rsquo;s vision to life every day.
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM&rsquo;s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company&rsquo;s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.
AdsWizz, a subsidiary of SiriusXM, is the leading global provider of digital audio and podcast advertising solutions. AdsWizz is the underlying monetization solution for well-known music platforms, podcasts, and broadcasting groups worldwide, giving advertisers of all sizes unprecedented access to premium and niche audio content. Through dynamic ad insertion, advanced programmatic platforms, and innovative audio formats, AdsWizz efficiently connects buyers and sellers for digital audio and podcast advertising. AdsWizz is a global company with a presence in over 40 countries.
How you&rsquo;ll make an impact:
We are seeking a Senior Technical Program Manager, Ad Technology to lead large, complex, cross-functional initiatives across Ads Engineering. This role is critical to driving execution of high-impact programs spanning serving systems, data platforms, monetization workflows, and cross-domain integrations with Pandora and broader SiriusXM systems. The TPM will partner closely with engineering, product, operations, and business stakeholders to ensure alignment, transparency, and efficient delivery while strengthening prioritization, dependency management, and execution rigor across teams.
This is an individual contributor role requiring strong technical depth, systems thinking, and exceptional communication skills. The ideal candidate will proactively identify and mitigate systemic risks across architecture, infrastructure, and data flows to safeguard platform reliability and delivery outcomes. Success in this role will enable AdsWizz to scale globally through the delivery of robust, high-performance advertising platform capabilities that directly support monetization and business growth.
What you&rsquo;ll do:<h3 class="jobSectionHeader">
Program Leadership &amp; Execution:</h3><ul><li>
Own end-to-end delivery of large-scale Ads Engineering initiatives, from intake through launch.</li><li>
Define program structure, milestones, interdependencies, and success metrics.</li><li>
Coordinate across multiple engineering teams to ensure cohesive execution across ad-serving systems, data pipelines, and platform services.</li><li>
Lead cross-domain program reviews and executive updates.</li></ul><h3 class="jobSectionHeader">
Strategic Alignment &amp; Decision Support:</h3><ul><li>
Partner with engineering and product leadership to prioritize initiatives based on business impact and technical feasibility.</li><li>
Clearly articulate tradeoffs, risks, and execution options to support fast, informed decision-making.</li><li>
Influence roadmap alignment across Ads, Pandora, and related domains.</li></ul><h3 class="jobSectionHeader">
Technical Depth &amp; Systems Thinking:</h3><ul><li>
Apply strong architectural literacy to evaluate system design implications and cross-team dependencies.</li><li>
Review technical designs, challenge assumptions, and proactively identify downstream impacts.</li><li>
Anticipate long-term platform risks and scalability constraints.</li></ul><h3 class="jobSectionHeader">
Operational Excellence:</h3><ul><li>
Drive improvements in intake, prioritization, and release processes using tools such as Jira.</li><li>
Enhance transparency around delivery status, risks, and cross-team dependencies.</li><li>
Establish scalable program management best practices across Ads Engineering.</li></ul><h3 class="jobSectionHeader">
Cross-Functional Collaboration:</h3><ul><li>
Serve as the connective layer between Engineering, Product, Quality, Operations, and external stakeholders.</li><li>
Support launch planning, operational readiness, and post-launch learnings.</li><li>
Provide clear escalation pathways to remove execution blockers quickly.</li></ul>
What you&rsquo;ll need:<ul><li>
5+ years of technical program management experience leading complex, enterprise-scale initiatives.</li><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent experience.</li><li>
Significant experience in advertising technology, including familiarity with ad-serving systems, real-time bidding, monetization platforms, data pipelines, and analytics systems.</li><li>
Strong understanding of distributed systems and large-scale platform architecture.</li><li>
Demonstrated success leading cross-functional programs with multiple engineering teams and stakeholders.</li><li>
Experience driving delivery across tightly coupled systems with complex interdependencies.</li><li>
Executive-level communication skills with the ability to influence without authority.</li><li>
Experience working in Agile environments and using tooling such as Jira to manage engineering workflows. Experience in digital audio or media platforms.</li><li>
Experience managing vendor or third-party technology integrations.</li><li>
Experience operating in high-availability, real-time systems environments.</li><li>
Exposure to global or multi-region engineering organizations.</li><li>
Must have legal right to work in the U.S.</li></ul>
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $137,800 to $170,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.</div>

Senior Technical Program Manager, Ad Technology

American Express

<div>Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.
We are looking for a Sr Associate &ndash; Digital Product Management . This role sits within the Amex Offers Digital Media Product team in Membership Portfolio Services.
The Sr. Associate will be responsible for delivering new features and ongoing enhancements to DiMO, an internal platform used by Sales and Marketing Operations Colleagues to onboard Amex Offers. This includes translating business needs into product requirements, supporting delivery across Agile teams, and ensuring a strong feedback loop through execution of the team&rsquo;s quarterly CSAT program. This role will also play a key part in identifying and leveraging AI-enabled solutions to improve operational efficiency, streamline user workflows, and enhance the overall offer onboarding experience.
 
 
The successful candidate will have experience managing digital initiatives and will collaborate with a team of product owners, engineers, designers, and business partners to drive our key goals.
The Amex Offers Digital Media Product team provides the technical capabilities to enable sourcing, setup, targeting, fulfilment, and measurement of Amex Offers campaigns. Our platforms are part of the Digital Offers Ecosystem; a collection of teams and capabilities that are responsible for the end-to-end implementation of Amex Offers.</div>
 <div><ul><li>Minimum of 2 years of experience in digital product development
</li><li>Experience working in Agile teams, including backlog management and user story development
</li><li>Ability to translate business needs into clear, actionable product requirements
</li><li>Strong collaboration skills and ability to operate effectively in a matrixed organization
</li><li>Can-do attitude with a passion for digital products and technology
</li><li>Curious about the why and how
</li><li>Sense of urgency and enthusiasm in developing best-in-class products
</li><li>Highly organized, with the ability to manage multiple priorities and adapt to changing business needs
</li><li>Analytically savvy &ndash; leveraging both quantitative and qualitative insights to drive outcome-driven product decisions
</li><li>Curious about leveraging AI to drive greater output and efficiency
</li><li>Experience with MarTech platforms and/or Adobe tools is a plus
</li></ul>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</div>
 <div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you&rsquo;ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</div>
 <div>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>6% Company Match on retirement savings plan
</li><li>Free financial coaching and financial well-being support
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site .
<div>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. 
</div><div></div> 
<div>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. 
</div><div></div> 
<div>US Job Seekers - Click to view the &ldquo; Know Your Rights &rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.</div></div><div></div>

Senior Associate - Digital Product Management

monday.com

<div>At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we&rsquo;re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys collaboration, taking on new challenges, and &ldquo;failing forward&rdquo; together in this dynamic environment.
Please note this is a hybrid role in our New York City office.
About the role:
As a Technical CSM, you&rsquo;ll go beyond just managing accounts, and become the architect of digital evolution. You will bridge the gap between business goals and technical execution, acting as a strategic consultant for our most ambitious B2B clients. Your core mission is to move customers beyond &quot;tool adoption&quot; and into &quot;business transformation&quot; by consulting on how to power mission critical workflows with monday.com&rsquo;s AI platform.<ul><li>
Champion AI-Led Transformation: Act as the primary advisor on how clients can leverage our AI suite to automate manual workflows, generate insights, and scale their internal operations.</li><li>
AI Consulting: Develop a deep sense of client trust and problem-solving first through technical aptitude and thorough, in-and-out knowledge of monday&rsquo;s platform, reducing the barrier and uncertainty about how AI can exponentially improve the client&rsquo;s ability to achieve their designated outcomes.</li><li>
Strategic Architecture: Empower customers to connect complex business challenges with sophisticated, automated solutions within the platform.</li><li>
Drive Organizational Change: Navigate client organizations to uncover high-impact opportunities for digital transformation and AI adoption.</li><li>
Data-Driven Growth: Leverage behavioral data and product usage insights to develop communication strategies that drive expansion and technical maturity at scale.</li><li>
High-Level Technical Enablement: Lead deep-dive consultations and technical workshops that move beyond &quot;how-to&quot; and focus on &quot;how-to-scale.&quot;</li><li>
Voice of the Future: Represent the technical voice of the customer to our Product and Engineering teams, influencing the roadmap for AI and integration features.</li><li>
Cross-Functional Partnership: Collaborate with Consulting and Product teams to identify upsell and expansion opportunities rooted in technical solutioning.</li></ul>
Requirements:<ul><li>
5+ years of experience in B2B SaaS Customer Success, Technical Account Management, or Implementation Consulting.</li><li>
Technical Literacy: You understand how APIs work, how data flows between systems, and how to troubleshoot integration logic.</li><li>
AI Curiosity: A deep interest in the generative AI landscape and a proven ability to translate AI capabilities into tangible business value.</li><li>
Change Management DNA: Experience guiding large organizations through software transitions or process overhauls (Transformation Management).</li><li>
Executive Presence: Superb communication skills with the ability to establish technical credibility with stakeholders and C-suite executives.</li><li>
Analytical Mindset: You enjoy using data to segment business books and identify the next &quot;big win&quot; for your clients.</li><li>
Adaptability: A positive, high-energy attitude with the ability to thrive in a fast-paced, evolving technical environment.</li><li>
Bonus: Prior experience in strategy consulting or a background in business process mapping.</li></ul>
What monday.com can offer you:<ul><li>
Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program</li><li>
A team that values transparency and collaboration while having fun while we work</li><li>
Monthly stipends for food, wellness, and commuter/remote work</li><li>
Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops</li><li>
Award winning work environment - named a &quot;Best Place to Work&quot; by Built In as well as &quot;Great Place To Work&quot; certified.</li><li>
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding</li><li>
A global work environment with employees in New York, Tel Aviv, London, Sydney, S&atilde;o Paulo, Tokyo, and more</li></ul>
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
For New York City-based hires only: compensation is structured as approximately 80% base salary and 20% variable on-target earnings (OTE). The base salary range for this position is: $132,000 &ndash; $168,000, with additional OTE potential of $166,000 &ndash; $210,000. OTE earnings are tied to individual performance pursuant to company policy. This role may also be eligible for equity awards, giving you the opportunity to share in the company&rsquo;s long-term success. All compensation is subject to standard payroll taxes and withholdings.
Compensation Range: $132K - $168K</div>

Senior Customer Success Manager

The Associated Press

<div>The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day.<div><div> 
The Associated Press seeks a Product Analyst for AP News based in New York City. We are a hybrid environment on site three days a week.</div><div> 
About the Role</div><div>
As a Product Analyst, you will help shape how AP News uses data to improve its digital products and user experience. You will analyze how users discover, navigate and engage across web and app experiences, and turn those findings into clear, actionable recommendations that inform product strategy, experimentation and long-term growth. This role is well suited for someone who combines strong technical analytics skills with product instinct and can communicate effectively with both technical and non-technical stakeholders.</div><div> 
What You'll Do:</div><div>
Generate Product and User Insights</div><div><ul><li>
Design and build repeatable analyses and dashboards using BigQuery, Looker Enterprise and Hex to surface patterns in user behavior, feature adoption, engagement and conversion across APNews.com and the AP app</li></ul></div><div><ul><li>
Analyze user journeys, funnels and retention trends to identify opportunities to improve engagement, loyalty and product performance</li></ul></div><div><ul><li>
Support tracking implementation in Google Analytics 4 and Google Tag Manager to ensure the right data is captured to answer critical product and business questions</li></ul></div><div>
Translate Data Into Strategic Recommendations</div><div><ul><li>
Translate complex product and user data into clear recommendations that inform product roadmaps, business priorities and monetization decisions</li></ul></div><div><ul><li>
Identify strategic opportunities in user journeys, feature design and engagement funnels to deepen loyalty and improve user experience</li></ul></div><div><ul><li>
Evaluate product experiments and A/B tests to measure impact on engagement, retention and revenue-related metrics</li></ul></div><div><ul><li>
Distill findings into actionable plans and partner with product managers, editors and engineers to turn analysis into measurable outcomes</li></ul></div><div>
Partner Across the Organization</div><div><ul><li>
Build trusted relationships across product, editorial and technical teams to understand business questions and translate them into analytical work</li></ul></div><div><ul><li>
Collaborate with data engineering and product development teams to ensure data infrastructure and instrumentation support decision-making</li></ul></div><div><ul><li>
Communicate findings clearly and persuasively to stakeholders with different levels of technical fluency, from cross-functional partners to senior leadership</li></ul></div><div> 
Who You Are:</div></div><div><div><ul><li>
3+ years of professional experience in digital product analytics, growth analytics, user analytics or a related analytical role</li><li>
Bachelor's Degree in a relevant field (Communications, Journalism, Statistics, Data Science, Marketing) or equivalent experience in product analytics</li></ul></div><div><ul><li>
Strong command of SQL and working knowledge of Python or R for querying large datasets, identifying trends and building repeatable analyses</li></ul></div><div><ul><li>
Hands-on experience with analytics and visualization tools such as BigQuery, Hex and Looker Enterprise</li></ul></div><div><ul><li>
Experience with Google Analytics 4 and Google Tag Manager, including event tracking and measurement strategy</li></ul></div><div><ul><li>
Demonstrated ability to analyze user behavior, product performance and engagement trends and turn those findings into actionable business recommendations</li></ul></div><div><ul><li>
Experience working with product managers, engineers and non-technical stakeholders in a cross-functional environment</li></ul></div><div><ul><li>
Strong communication skills, including the ability to explain technical findings clearly, distill insights into action and influence decisions with varied audiences</li></ul></div><div><ul><li>
Curiosity, sound judgment and comfort working through open-ended questions with a practical, collaborative approach</li></ul></div><div> 
What will set you apart:</div><div><ul><li>
Experience in digital publishing, media or content-driven products</li></ul></div><div><ul><li>
Background working with BigQuery or other large-scale data warehousing platforms</li></ul></div><div><ul><li>
Familiarity with content recommendation systems or personalization strategies</li></ul></div><div><ul><li>
Experience with experimental design and A/B testing platforms</li></ul></div><div> 
Location:</div><div>
AP News based in New York City. We are a hybrid environment on site three days a week.</div></div> 
Why join us:<ul><li>
A mission-driven, inclusive environment focused on both individual and collective success.</li><li>
Opportunities for professional development to help you reach your career goals.</li><li>
Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions.</li></ul> 
The anticipated salary range for this position is $103,000 &ndash; 128,000 , based on a candidate&rsquo;s skills, qualifications and location. The Associated Press offers comprehensive benefits, which include:<ul><li>
Competitive medical, dental and vision coverage</li><li>
Retirement benefits</li><li>
Company paid life insurance</li><li>
Paid vacation and sick days</li><li>
Paid parental leave for any new parent</li><li>
Mental well-being resources</li></ul> 
AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, gender identity, disability, status as a veteran, or other characteristic protected by law.</div>

Product Data Analyst

Cohere

<div>
 
 Who are we?
 
 
 
 Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
 
 
 We&rsquo;re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
 
 
 We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
 
 
 We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us!
 
 
 The Product Marketing Manager will be responsible for developing and executing marketing strategies for artificial intelligence (AI) products, with a focus on driving product adoption and business growth. They will lead the strategy and go-to-market for product positioning and competitive differentiation across all stages of the buyer and customer journey.
 
 
 This role requires a deep understanding of AI technologies and the ability to develop and execute effective marketing strategies that drive growth and increase market share and competitiveness. The Product Marketing Manager will collaborate with cross-functional teams, including software developers, data scientists, marketing teams, sales staff, and senior company leadership, to ensure successful execution of all marketing initiatives.
 
 
 They will be responsible for optimizing marketing strategies, managing product launches, developing sales enablement materials, and working with internal and external stakeholders to drive product innovation.
 
 
 
 In This Role You Will
 
 
 
 <ul>
 <li>
 Work with product managers to understand the key value proposition and target markets and devise marketing campaigns that will drive demand
 </li>
 <li>
 Devise and execute on marketing campaigns, promotions, content marketing initiatives, and build sales trainings/collateral
 </li>
 <li>
 Ensure consistency in brand voice and tone across all content
 </li>
 <li>
 Collaborate with internal teams and external partners to deliver content on time and aligned with business objectives
 </li>
 <li>
 Oversee strategic product launches from beta thru GA, ensuring targets are met
 </li>
 <li>
 Enable sales teams at all levels on Cohere&rsquo;s value proposition and messaging
 </li>
 <li>
 Conduct competitive analysis to inform product development, pricing, and marketing activities
 
 
 </li>
 </ul>
 
 This career opportunity may be a good match for you if you have:
 
 
 
 <ul>
 <li>
 Experience with LLMs and RAG
 </li>
 <li>
 5+ years of product marketing experience in Enterprise software and SaaS
 </li>
 <li>
 High level of technical acumen and understanding of complex technologies
 </li>
 <li>
 Ability to operate in a fast-moving and constantly changing environment
 </li>
 <li>
 Strong interpersonal skills with a strong sense of conviction and diplomacy
 </li>
 <li>
 Strong communication skills, verbal and written
 </li>
 <li>
 Strong sense of ownership
 
 
 </li>
 </ul>
 Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience.
 
 
 For candidates in the US, the Compensation Range is : $130,000 - $165,000 USD
 
 
 For candidates in Canada, the Compensation Range is : $145,000 &ndash; $185,00 CAD
 
 
 
 Full-Time Employees At Cohere Enjoy These Perks
 
 
 
 <ul>
 <li>
 A weekly lunch stipend of $75/&pound;75 or equivalent in your local currency for lunch.
 </li>
 <li>
 Full health and dental benefits, including a separate budget for mental health.
 </li>
 <li>
 RRSP matching, 401K, Pension Scheme.
 </li>
 <li>
 100% Parental Leave top-up for up to 6 months, for either parent.
 </li>
 <li>
 Annual enrichment benefits:
 
 
 </li>
 </ul>
 Arts &amp; culture, fitness/wellness, quality time, and a workspace improvement credit.
 
 
 Education &amp; learning stipend for conferences, courses, and coaching.
 
 
 <ul>
 <li>
 6 weeks of paid vacation (30 working days!)
 </li>
 <li>
 Budget for traveling to other offices if you are remote, plus an annual company offsite.
 
 
 </li>
 </ul>
 
 How And Where We Work
 
 
 
 <ul>
 <li>
 Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
 </li>
 <li>
 For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
 </li>
 <li>
 For those not near an office: a co-working benefit so you can work alongside others in your city.
 </li>
 <li>
 Everyone receives a $500 home office stipend to set up your workspace properly.
 
 
 </li>
 </ul>
 If any of the above doesn&rsquo;t line up exactly with your experience, we still encourage you to apply.
 
 
 We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
 
 
 We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
</div>

Product Marketing Manager

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