information technology support technician

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information technology support technician Jobs in Houston

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bilingual technical support Jobs in Houston

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technical support technician

Information Technology Support Technician

Sungrow

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  IT Support Technician The Company: Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&amp;D, manufacturing, and services for solar, wind, energy storage, hydrogen, and electric vehicle solutions. Established in 1997, Sungrow is known for its innovative photovoltaic inverters, wind converters, EV chargers, energy storage systems, and hydrogen production technologies. Its products are sold in over 180 countries, with a cumulative installed capacity exceeding 740 GW by the end of 2024. Sungrow has contributed to national standards and holds numerous core technologies. With multiple industry awards and advanced R&amp;D centers, it ranks among the global leaders in clean energy. Guided by its mission &ldquo;Clean power for all,&rdquo; Sungrow continues to drive innovation and global sustainability.
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  IT Support Technician:
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  The IT Support Technician serves as the first point of contact for employees needing technical assistance at Sungrow USA&rsquo;s Houston office. This role provides Tier 1 and Tier 2 support, resolving basic IT issues, managing support tickets in ServiceNow, and troubleshooting hardware and software problems. Responsibilities include onboarding and offboarding employees, ensuring seamless access to the tools and systems required for their roles. The IT Support Technician directly impacts employee productivity and satisfaction by delivering prompt and effective IT support. The position offers opportunities to solve a variety of technical challenges, contribute to process improvements, and help shape the overall employee experience at Sungrow USA. Support is also provided to senior IT team members by helping manage their workload, coordinating documentation, and escalating complex issues as needed.
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  This is an on-site position, requiring regular work at the Sungrow USA corporate office in Houston for approximately 80 to 100 percent of scheduled time. Employees must live within a reasonable commuting distance of the office, using personal judgment regarding commute time and cost.
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  Essential Duties and Responsibilities: &bull; Serve as the first point of contact for IT support requests via ticketing system, chat, phone, and email. &bull; Provide Tier 1 and Tier 2 technical support for Sungrow USA, including desktops, laptops, mobile devices, printers, and other IT equipment. &bull; Diagnose, troubleshoot, and resolve hardware and software issues promptly. &bull; Manage support tickets in ServiceNow, including ticket intake, assignment, escalation, and closure. &bull; Monitor and prioritize incoming service requests, ensuring timely and accurate IT support. &bull; Conduct onboarding and offboarding activities for employees, including account setup and access management. &bull; Maintain and update IT documentation, escalation paths, knowledge base articles, and SOPs. &bull; Track and report on service level agreements (SLAs), ticket volume, and resolution metrics. &bull; Maintain hardware and software inventory, licensing, and asset records. &bull; Manage Service Catalog items and ensure CMDB accuracy. &bull; Support and maintain user account information, access privileges, and security groups. &bull; Assist with ServiceNow platform optimization and stay current with new features. &bull; Contribute to the development and implementation of IT policies, procedures, and best practices. &bull; Deliver user training and IT communications. &bull; Support ISO 27001 and SOC 2 compliance initiatives and assist with audits. &bull; Drive process improvements and automation, implementing ITIL-aligned best practices. &bull; Collaborate with engineers and other technical staff to resolve systemic issues and streamline workflows. &bull; Recommend improvements to IT service delivery and support process enhancements. &bull; Assist with IT projects and system upgrades as needed. &bull; Maintain positive relationships with staff and vendors. &bull; Escalate complex technical issues to senior IT staff when necessary. &bull; Perform other related duties as assigned.
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  Minimum Requirements: &bull; 1+ years of IT support or service desk experience &bull; Proficient in Windows OS, Microsoft 365, and common business applications &bull; Experience with ServiceNow or similar ITSM/ticketing platforms. &bull; Familiar with troubleshooting hardware for computers, mobile devices, printers, and barcode scanners &bull; Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). &bull; Experience with user account management in Active Directory, Entra ID, Okta, or similar systems. &bull; Excellent communication and interpersonal skills. &bull; Ability to work under pressure and handle complex technical issues.
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  Education or Desired License and Certificates: &bull; Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field, or equivalent work experience. &bull; Relevant IT certifications preferred: CompTIA A+, Network+ Microsoft 365 Certified: Endpoint Admin, ITIL 4 Foundation
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  Additional certifications in ServiceNow, Microsoft 365, or other enterprise platforms are a plus Willingness to pursue ongoing professional development and certification as required by the role Competencies &bull; Customer Service &amp; Technical Support &bull; Incident &amp; Problem Management &bull; Hardware &amp; Software Troubleshooting &bull; Strong verbal and written communication skills; ability to adapt messaging for different audiences &bull; Proactive problem-solving approach and a collaborative mindset
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  Travel 1%-10% as needed
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  Work Location and Status: &bull; Full time, onsite at Sungrow USA office in Houston &bull; No visa sponsorship Compensation: &bull; Compensation commensurate with experience &bull; Competitive salary and annual bonus eligibility &bull; Comprehensive benefits package including health, dental, vision, and retirement plans &bull; Strong personal and company growth opportunities
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  Sungrow is an equal opportunity employer.
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Brenntag

<div><p><b>Role Title:</b> Technical Support Specialist</p><p><b>
Role Function</b>: Sales - Brenntag Specialties/Lubricants &amp; Performance Fluids</p><p><b>
Location</b>: US/Remote</p><p><b>
Position Summary:</b></p><p>
A technologist fulfills a key technical role at Brenntag&rsquo;s customer interface. This involves understanding and delivering against customer product needs through the application of Crankcase, Driveline &amp; Fuels additive packages/components and base oils. The Lubricant &amp; Performance Fluids group provides commercial and technical support to our target lubricant-blending customer by liaising with suppliers to help enhance the value proposition of their products in the marketplace. Other key activities range from providing specific technical or scientific expertise to Account Managers and collaborate with the rest of the global technical team to contribute to the development of industries or product portfolio assigned which will ultimately help achieve the team&rsquo;s sales performance targets.</p><p>
The role requires significant collaboration with Customers, Suppliers, Sales &amp; Marketing, and other technical colleagues in other regions.</p><p><b>
Key Outputs: What we can expect from you</b></p><ul><li>
Provide technical support including product recommendations, product-based value propositions and general technical advice to customers in US and Canada</li><li>
Liaise with suppliers&rsquo; technical contacts to understand application specifics of portfolio and gain up-to-date information on performance data</li><li>
Work closely with Sales and Marketing colleagues to identify new business opportunities</li><li>
Contribute to organizational learning through information sharing and collaboration with Sales &amp; Marketing, Suppliers, and the rest of the global technical colleagues</li><li>
Interact with suppliers to form communications strategy for Regulatory updates</li><li>
Develop technical brochures for presentations to customers</li><li>
Maintain product documentation and formulations library to support performance claims on customer products</li><li>
Maintain several in-house inventories of materials for sampling purposes to customers in the US and Canada</li><li>
Attend industry conferences and technical meetings</li><li>
Any additional responsibilities as assigned</li></ul><p></p><p><b><br>
What skills will you gain from this role?
</b></p><ul><li>Relationship building and communication skills through technical interface with customers and the Sales/Marketing team</li><li>
Project management skills in support capacity</li><li>
Time management skills through balancing the various demands of numerous customer and project activities</li><li>
Knowledge of the lubricants and additives industry</li></ul><p></p><p><b>
A successful candidate is likely to have:
</b></p><ul><li>Ability to understand needs, manage expectations, and deliver on commitments whilst building relationships at the customer interface</li><li>
Strong interpersonal, networking and communication skills with an ability to develop personal relationships with customers, suppliers, and colleagues plus work effectively in teams</li><li>
Excellent technical competencies with a strong science background (e.g. in chemistry or engineering)</li><li>
Knowledge of lubricant industry, lubricant formulation or technology development activities would be advantageous</li><li>
Able to work on multiple projects simultaneously. Ability to efficiently balance priorities and make independent and timely decisions</li><li>
Work well on cross-functional teams, excellent verbal, written, and presentation skills</li><li>
Strong commitment to safety and quality values</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Brenntag TA Team</b></h2></div>

Technical Support Specialist

Stallion Infrastructure Services

<div><p>Stallion and Simetry are growing rapidly and looking for an entry-level Technical Support Specialist to join our Wireless Operations team. This role is ideal for individuals early in their IT or telecom careers who are eager to learn, troubleshoot, and grow within a technology-forward environment. You will play a key part in supporting wireless services, including working with SIM cards, mobile devices, carrier platforms, and support systems.</p>
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</p><p><b>Responsibilities:</b></p>
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<li>Troubleshoot wireless connectivity and IoT data issues across various devices</li>
<li>Respond to customer issues with attention to detail, urgency, and clarity</li>
<li>Activate, suspend, and deactivate lines across major carrier platforms (AT&amp;T, Verizon, T-Mobile)</li>
<li>Assist with provisioning and setup of routers, gateways, and hardware from vendors such as Peplink, Cradlepoint, Teltonika, Starlink, Semtech, and InHand</li>
<li>Monitor, identify, and resolve common network issues such as poor signal, APN misconfiguration, or network congestion</li>
<li>Maintain accurate inventory records and usage reports for SIMs</li>
<li>Communicate clearly and effectively with vendors and carriers to escalate and resolve issues</li>
<li>Learn and navigate various carrier portals and internal systems</li>
<li>Collaborate with internal teams to resolve technical issues and enhance support processes</li>
<li>Utilize creative and critical thinking to resolve complex support cases using all tools and documentation available</li>
<li>Apply a basic understanding of cybersecurity, private APNs, and IPSec VPN tunnels in daily troubleshooting</li>
</ul>
<p></p><p><b>Qualifications </b><b>Required:</b></p>
<ul>
<li>0&ndash;2 years of experience in IT, telecom, or related technical support role</li>
<li>Basic understanding of cellular networking, IoT connectivity, and mobile device configuration</li>
<li>Strong attention to detail, organization, and time management</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to work independently and think critically under pressure</li>
<li>Comfortable using Microsoft Excel (e.g., filters, basic formulas)</li>
<li>Willingness to learn new tools, systems, and technologies</li>
<li>Ability to be on-call one weekend every 4 weeks</li>
</ul>
<p></p><p><b>Preferred (Nice to Have):</b></p>
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<li>Familiarity with IoT device vendors such as Peplink, Cradlepoint, Teltonika, InHand, Semtech, or Starlink</li>
<li>Experience with help desk or ticketing software</li>
<li>Working knowledge of APN settings, IP address routing, and cellular diagnostics</li>
<li>Exposure to carrier systems or wireless IoT/M2M platforms</li>
<li>Basic understanding of cybersecurity principles, IP networking, and VPN technologies</li>
</ul>
<p></p><p><b>Relevant Education or Certifications (any of the following):</b></p>
<ul>
<li>Associate's or Bachelor's degree in IT, Telecommunications, Cybersecurity, Computer Science, or a related field</li>
<li>CompTIA certifications (e.g., A+, Network+, Security+)</li>
<li>Cisco CCNA or similar networking certifications</li>
<li>Hands-on experience in lieu of formal education will also be considered</li>
</ul>
<p></p><p><b>Why Join Simetry?</b></p>
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</p><p>At Simetry, you'll gain real-world experience with enterprise-level telecom platforms, develop essential IT skills, and work with a tight-knit, experienced team that values curiosity and initiative. This is a great launchpad for a long-term career in networking, mobility, or technical operations.</p>
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</p><p><b>Simetry is a division of Stallion Infrastructure Services, a market leader in infrastructure and logistics support across the U.S. energy and industrial sectors.</b></p><br>
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Compensation: 45-55,000 + 6% STIP</div>

ADVANCED SPECIALTY HOSPITALS

<div><p><b>Advanced Houston Specialty Hospital </b>is looking for <b>Patient Care Technician (PCT) </b>for day shifts to join our team of health care professionals in a newly renovated facility at <b>205 Hollow Tree Lane, Spring, TX </b>.
</p><p>Join our team and help us provide top-tier medical services to a justice involved population!
</p><p>Rate: <b>$18/hr
</b></p><div>Compensation includes:
<br>
<ul><li>Shift Premiums
</li><li>Weekend Premiums
</li><li>Holiday Premiums
 </li></ul></div><p>The Patient Care Technician (PCT) provides direct patient care under nurse supervision, assisting with activities of daily living, monitoring vital signs, and performing technical tasks within scope of practice to support patient safety and comfort. The PCT is also responsible for actively maintaining patient supervision within the unit (milieu) and responding promptly to call bells.
</p><p><b>Essential Functions:
</b></p><div><ul><li>Assist patients with activities of daily living including, but not limited to: hygiene, dressing, and mobility
</li></ul><ul><li>Take and record vital signs.
</li></ul><ul><li>Monitor and report changes and patient conditions and document changes accurately.
</li></ul><ul><li>Perform ECGs, phlebotomy, and specimen collection.
</li></ul><ul><li>Assist with mobility and safe patient transfers.
</li></ul><ul><li>Maintain clean and safe patient environment.
</li></ul><ul><li>Answer patient call bells promptly.
</li></ul><ul><li>Remain in the patient care milieu at all times to ensure supervision and safety
</li></ul><ul><li>Collaborate with security and medical staff to ensure the safety and security of patients and personnel.
</li></ul><ul><li>Regular and predictable attendance required.
</li></ul></div><p>It is expected that the incumbent shall perform other duties as assigned within his/her scope of work as determined by management.
</p><p><b>Education and Experience Requirements:
</b></p><p>High School Diploma or equivalent. Completion of a Patient Care Technician program. Current BLS certification. ECG/Phlebotomy certification preferred. Valid driver&rsquo;s license with an acceptable driving record required, unless waived by management.
</p><p><b>Post Hire Requirements:
</b></p><p>Must successfully complete annual in-service training requirements to include passing an annual background check.
</p><p>Advanced Houston Specialty Hospital (AHSH) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. AHSH participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with AHSH and need assistance, please contact our staffing department at 801-693-2702.</p></div>

Patient Care Technician (Days)

<div><p><b>Advanced Houston Specialty Hospital </b>is looking for <b>PRN Patient Care Technician (PCT) </b>for day shifts to join our team of health care professionals in a newly renovated facility at <b>205 Hollow Tree Lane, Spring, TX </b>.
</p><p>Join our team and help us provide top-tier medical services to a justice involved population!
</p><p>Rate: <b>$18/hr
</b></p><div>Compensation includes:
<br>
<ul><li>Shift Premiums
</li><li>Weekend Premiums
</li><li>Holiday Premiums
 </li></ul></div><p>The Patient Care Technician (PCT) provides direct patient care under nurse supervision, assisting with activities of daily living, monitoring vital signs, and performing technical tasks within scope of practice to support patient safety and comfort. The PCT is also responsible for actively maintaining patient supervision within the unit (milieu) and responding promptly to call bells.
</p><p><b>Essential Functions:
</b></p><div><ul><li>Assist patients with activities of daily living including, but not limited to: hygiene, dressing, and mobility
</li></ul><ul><li>Take and record vital signs.
</li></ul><ul><li>Monitor and report changes and patient conditions and document changes accurately.
</li></ul><ul><li>Perform ECGs, phlebotomy, and specimen collection.
</li></ul><ul><li>Assist with mobility and safe patient transfers.
</li></ul><ul><li>Maintain clean and safe patient environment.
</li></ul><ul><li>Answer patient call bells promptly.
</li></ul><ul><li>Remain in the patient care milieu at all times to ensure supervision and safety
</li></ul><ul><li>Collaborate with security and medical staff to ensure the safety and security of patients and personnel.
</li></ul><ul><li>Regular and predictable attendance required.
</li></ul></div><p>It is expected that the incumbent shall perform other duties as assigned within his/her scope of work as determined by management.
</p><p><b>Education and Experience Requirements:
</b></p><p>High School Diploma or equivalent. Completion of a Patient Care Technician program. Current BLS certification. ECG/Phlebotomy certification preferred. Valid driver&rsquo;s license with an acceptable driving record required, unless waived by management.
</p><p>Advanced Houston Specialty Hospital (AHSH) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. AHSH participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with AHSH and need assistance, please contact our staffing department at 801-693-2702.</p></div>

PRN Patient Care Technician - Days

Houston Classic Carport

<div><div><div><b>Benefits:</b></div>
<ul><li>Free uniforms</li>
<li>Opportunity for advancement</li>
</ul></div><div><div><b>Benefits/Perks</b></div>
<ul><li>Careers Advancement Opportunities</li>
<li>Flexible Scheduling</li>
<li>Competitive Compensation</li>
</ul> <div><b>Job Summary</b>
</div><div>We are looking for an <b>Automotive Technician</b> to join our successful dealership service center.</div><div><br>
</div>
<div>As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must be comfortable using the dealership&rsquo;s computer software and have extensive knowledge of vehicle systems.</div><div><br>
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<div>If you have a &ldquo;never give up&rdquo; attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you.</div><div><br>
</div>
<div><b>Responsibilities</b></div>
<ul><li>Use your expertise and diagnostic tools to evaluate vehicle malfunction codes</li>
<li>Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols</li>
<li>Carry out routine vehicle maintenance tasks such as tire rotations, oil changes, and brake pad replacements</li>
<li>Conduct in-depth vehicle inspections of all systems, including engine, transmission, and brakes</li>
<li>Ensure a high level of customer satisfaction and repeat business</li>
<li>Convey necessary vehicle repair information to customers in a clear and concise manner</li>
</ul><div><b>Qualifications</b></div>
<ul><li>High school diploma or GED is required</li>
<li>An associate degree or completion of an automotive service technician training program is preferred</li>
<li>Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred</li>
<li>Strong customer service and communications skills are required</li></ul></div></div>

Automotive Technician

Explore 664+ Technical support technician in Houston this April. Find roles across top companies and apply now to boost your career.

664 technical support technician jobs In Houston

Information Technology Support Technician

Information Technology Support Technician

Technical Support Specialist

Technical Support Specialist

Patient Care Technician (Days)

PRN Patient Care Technician - Days

Automotive Technician