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corporate support technician ii Jobs in Houston

corporate support technician ii

end user support analyst

technical support technician

Toshiba International Corporation

<div>
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  We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.
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 At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.
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  Job Summary
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 The Level 1 IT Helpdesk Technician is the first point of contact for end-users seeking technical assistance. This role is responsible for providing basic support and troubleshooting for hardware, software, and network-related issues. The technician will log and manage support tickets, escalate complex issues, and ensure timely resolution to maintain business continuity.
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  Key Responsibilities
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   Respond to user inquiries via phone, email, chat, or in-person.
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   Diagnose and resolve basic technical issues related to desktops, laptops, printers, mobile devices, and software applications.
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   Log all support requests in the ticketing system and maintain accurate documentation.
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   Escalate unresolved issues to Level 2/3 support or appropriate teams.
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   Assist with user account setup, password resets, and access permissions.
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   Perform routine maintenance tasks such as software updates and system checks.
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   Provide excellent customer service and follow up to ensure user satisfaction.
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   Maintain inventory of IT equipment and supplies.
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   Support onboarding and offboarding processes for employees.
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  Qualifications
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   High school diploma or equivalent; associate degree or IT certifications (CompTIA A+, Microsoft, etc.) preferred.
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   0&ndash;2 years of experience in IT support or helpdesk environment.
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   Basic understanding of Windows and macOS operating systems.
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   Familiarity with Microsoft Office Suite, email clients, and remote desktop tools.
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   Strong communication and problem-solving skills.
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   Ability to work independently and as part of a team.
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   Customer-focused with a positive attitude.
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  Working Conditions
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   On-site work
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   May require occasional evening or weekend support.
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   Ability to lift and move IT equipment as needed.
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 </ul>
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Technician Helpdesk I

IQVIA

<div><div><div>Houston, United States of America | Part time | Field-based | R1526342</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><div><br>
Our MedTech Technical Support Representative opportunity would see you supporting a leading medical device manufacturer&rsquo;s software update needs on equipment based in hospitals, pharmacies and other clinical settings. The current product line being supported is an <i>automated medication dispensing system.</i></div></div><div><div><div><div><div><div><div><div><div><div>
The part-time, as-needed schedule for this opening will primarily be scheduled service appointments averaging 30 hours per week.</div><div>
This opening has potential to grow into supporting the dispensing system&rsquo;s field service demand by traveling to customer sites as needed.</div><div><b>
Responsibilities:</b>
</div><ul><li>Install software patch remotely and verify proper functionality post upgrade</li><li>Responds to, evaluates and prioritizes assigned service orders and customer inquiries pertaining to hardware, software, networking, customer service and other computer-related technologies</li><li>Provides quality technical customer service in a professional, responsive, empathetic, reliable, patient, resourceful and assured manner</li><li>Effectively documenting all steps taken to service the request in the appropriate tracking system</li><li>Handles problem recognition, isolation, resolution, and follow-up for routine customer problems, escalating and/or collaborating to solve more complex issues to advanced team members or department management</li><li>Obtains and maintains proper vendor credentialing to service all customers in their respective coverage area as needed</li><li>Sets scheduled availability within systems so that notification of new work can be received</li></ul><div><b>
Job Requirements:</b>
</div><ul><li><div>Associate degree in biomedical or computer related field or 1-3 years of equivalent related technical support of PC experience preferred. High school diploma and 1 year of related experience required</div></li><li><div>
Must have intermediate trouble shooting abilities in the disciplines of electronics, mechanics and electromechanical systems</div></li><li><div>
Must possess a valid driver&rsquo;s license and reliable method of personal transportation to assigned sites</div></li><li><div>
Strong communication skills and ability to provide exceptional customer support required</div></li><li><div>
This position requires a considerable amount of pushing, pulling, stooping, bending, and must be able to lift up to 70 lbs
</div></li><li><div>Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required
</div></li><li><div>Must reside in the United States</div></li></ul><div><b>
Preferred Experience:</b></div><ul><li><div>
Experience as a military technician, in field service as a computer technician or other complex electronics technician preferred.</div></li><li><div>
Experience supporting automation equipment in a healthcare setting a plus</div></li><li><div>
A+ certification preferred</div></li></ul><div>
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.</div><div><b>
Benefits:</b> This position is not eligible for our Medical Benefits.</div><div><b>
Vaccine/Immunization/Hospital Credentialing Requirement:</b> A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps &amp; Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria &amp; Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client&rsquo;s requirements may supersede this.
</div><ul><li><b>Please note:</b> Due to the nature of this role, it is not eligible for Visa sponsorship.</li></ul><div>
#LI-CES</div></div></div></div></div></div></div></div></div></div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

MedTech Technical Support Representative – Central

Love’s Travel Stops

<div><p><b>BASIC PURPOSE</b>: The primary purpose of the Corporate Support Technician II role is to provide first level support to ensure proper computing and telecommunications operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands on help at the desktop level.</p><p></p><p><b><br>
MAJOR RESPONSIBILITIES:</b></p><ul><li>
Field incoming help requests from users via telephone, e-mail and in person in a courteous manner.</li><li>
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.</li><li>
Build rapport and elicit problem details from customers.</li><li>
Prioritize and schedule resolution. Escalate problems (when required) to the appropriately experienced technician, analyst, developer or administrator.</li><li>
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful attempts to resolve the issue.</li><li>
Use diagnostic utilities to aid in troubleshooting.</li><li>
Access software updates, drivers, knowledge bases, frequently asked question resources on the Internet to aid in problem resolution.</li><li>
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, telephones, implementing file backups, and configuring systems applications.</li><li>
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.</li><li>
Perform post-resolution follow-ups with customers to ensure resolutions remain successful and have not caused any other issues.</li><li>
Tier I networking &amp; audio-visual support</li><li>
Other duties assigned as needed.</li></ul><p></p><p><b><br>
EDUCATION AND EXPERIENCE:</b></p><p>
Education:</p><ul><li>
HS Diploma or equivalent required</li><li>
Associate or Bachelor&rsquo;s Degree in the field of Computer Science preferred</li><li>
Current hardware/software certifications (A+, MCP) preferred</li></ul><p>
Experience:</p><ul><li>
2-3 years&rsquo; experience in the computer support field. Supporting corporate environments (1000+ users) preferred</li></ul><p></p><p><b><br>
SKILLS AND PHYSICAL DEMANDS:</b></p><p>
Skills:</p><ul><li>
Hard skills: Working knowledge of desktop computers, laptops, telephones, peripherals, Windows and MAC OS</li><li>
Soft Skills: Strong customer service orientation; effective interpersonal and relationship-building skills; strong written and oral communication skills; analytical and problem-solving abilities, with keen attention to detail; self-motivated and directed, with the ability to effectively prioritize and execute tasks under little supervision; experience working in a team-oriented, collaborative environment</li></ul><p>
Typical Physical Demands:</p><ul><li>
On-call availability as needed.</li><li>
Requires prolonged sitting, some bending and stooping.</li><li>
Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals.</li><li>
Manual dexterity sufficient to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components.</li><li>
Requires normal range of hearing and vision.</li></ul>
<p>Our Culture:Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.Love's is an Equal Opportunity Employer. Veterans encouraged to apply.</p></div>

Corporate Support Technician II

Allied Digital Services Ltd

<p>A &quot;Branch Support Specialist&quot; is responsible for providing technical support for hardware and software issues and requests to End Users at branch locations. The Branch Support Specialist possesses a diverse skill set that includes providing frontline hardware and software technical support, local project coordination and delivery, escalation support for major Incidents, and collaborating cross-functionally with Network Services and Escalation teams to resolve complex issues locally.</p><p><i>Branch Support Specialists can be on-site dedicated to a branch location or dispatched to a branch location based on expertise and proximity to the site needing support.</i></p><p><b>Required Qualifications:</b></p><p>On-site Branch Support Specialists in Metro Campuses will be required to support all buildings within a Metro Campus.</p><p>Bachelor&rsquo;s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education</p><p>IT Support experience with a Financial Services or Brokerage Firm preferred.</p><p>Strong organizational skills &ndash; the ability to effectively manage multiple tasks simultaneously.</p><p>Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution.</p><p>Experience with Microsoft Office products, and general office computing tools.</p><p>Excellent communication, interpersonal and customer care skills.</p><p>U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently.</p><p><b>Primary Responsibilities:</b></p><p>1. Software installation.</p><p>2. Troubleshoot, repair, and maintain software applications &amp; infrastructure.</p><p>3. Escalation from helpdesk for application support including in-house, 3rd party applications and market data applications.</p><p>4. Provide support for operating system drivers, software and firmware.</p><p>5. Provide support to users for home connection and work from home set up Firm issued laptop or personal laptop + virtual machine.</p><p>6. Ensure client policies and procedures are followed, communicated, and adhered to.</p><p>7. Create and maintain support documentation.</p><p>8. Interacting with other support groups (local and global) within the firm across multiple platforms.</p><p>9. Record and manage all incidents and requests in ticket-tracking system.</p><p>10. Proactively inform management of trends, significant problems and expected delays.</p><p>11. On-call &ndash; Participate in rotating schedule providing afterhours and weekend support.</p><p>12. Take initiative to stay current on technology and participate in training programs.</p><p>13. Be proactively responsive to multiple mediums of communication platforms such as email, Microsoft Teams, Zoom, etc.</p><p>Pay: $22.00 - $24.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Professional development assistance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

IT Technician - Branch Support Specialist

Intuitive Machines

<div><p><b>IT Help Desk Technician (Break/Fix)</b></p><p><b>
Houston, TX</b></p><p><b>
About Intuitive Machines:</b></p><p>
Intuitive Machines is an innovative and cutting-edge space company making cislunar space accessible to both public and private customers. Our mission is to further science and exploration, communications, and economic progress from the Earth to the Moon and beyond. With multiple NASA lunar missions in development and additional private missions on our manifest, we pride ourselves in supporting NASA, our customers, and the nation in paving the way to return humans to the surface of the Moon. Our world-class team includes experts in all aspects of spacecraft subsystems design, development, and test, on-orbit operations, and safety.</p><p><b>
About the Position:</b></p><p>
Intuitive Machines is seeking an IT Help Desk Technician (Break/Fix) to provide hands-on technical support across the organization. This role is responsible for diagnosing, troubleshooting, and resolving end-user technical issues in a fast-paced aerospace environment.</p><p>
The ideal candidate thrives in a break/fix setting, delivers strong customer service, and demonstrates solid technical troubleshooting skills across hardware, software, and networked systems.</p><p><b>
Responsibilities:</b></p><ul><li>
Provide first-line and Tier II technical support for hardware, software, and network-related issues</li><li>
Diagnose, troubleshoot, and resolve break/fix incidents in a timely manner</li><li>
Manage and update support tickets within the IT service management system to ensure SLA compliance</li><li>
Support end-user devices including desktops, laptops, mobile devices, printers, and conference room technology</li><li>
Install, configure, and maintain operating systems, business applications, and endpoint software</li><li>
Administer user accounts, permissions, and group memberships in Active Directory and Microsoft 365</li><li>
Perform workstation imaging, deployments, and patch management activities</li><li>
Coordinate hardware repairs and warranty support with vendors as needed</li><li>
Document troubleshooting steps, solutions, and create knowledge base articles</li><li>
Maintain accurate inventory records of IT assets and equipment</li><li>
Escalate complex technical issues to senior IT staff when necessary</li><li>
Communicate effectively with users regarding issue status and resolution timelines</li></ul><p><b>
Requirements:</b></p><ul><li>
3+ years of IT support experience in a break/fix or service desk environment</li><li>
Strong troubleshooting skills in Windows environments, hardware systems, and basic networking</li><li>
Experience with ticketing systems and IT service management platforms</li><li>
Working knowledge of Active Directory, Microsoft 365, and endpoint management tools</li><li>
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)</li><li>
Strong customer service and communication skills</li><li>
Ability to work on-site in a fast-paced, mission-driven environment</li></ul><p><b>
Preferred Requirements:</b></p><ul><li>
Associate or Bachelor&rsquo;s degree in Information Technology or related field</li><li>
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft certifications, or ITIL</li><li>
Experience supporting engineering, aerospace, or manufacturing environments</li><li>
Familiarity with cybersecurity best practices and endpoint protection tools</li><li>
Experience supporting hybrid or cloud-based environments</li></ul><p><b>
US EEO Statement:</b></p><p>
Intuitive Machines is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</p></div>

IT Help Desk Technician

Unify Energy Solutions

<div>Description:
<p><b><i>
Unify Energy Solutions</i></b> is a leading provider of innovative Building Automation Solutions (BAS) that maximize energy efficiency and sustainable building operations. Our solutions control and monitor building functions such as heating, air conditioning and lighting in the education, commercial office, health care, government, and data center markets. If you're dedicated and ambitious, Unify Energy Solutions is the best place to grow your career. Apply today!</p><p><b>
Job</b> <b>Summary</b></p><p>
We are seeking a dedicated and experienced HVAC Service Technician to join our dynamic team. You'll be working in the fast-paced, always evolving construction industry, where you will be constantly challenged and given the opportunity to make a big impact. This permanent position offers a fantastic opportunity for those with a passion for problem-solving and a keen interest in the HVAC sector.</p><p><b>
Duties</b> <b>and</b> <b>Responsibilities</b></p><p>
As an HVAC Service Technician, you will be responsible for a wide range of tasks including, but not limited to:</p><ul><li>
Installing, maintaining, and repairing heating, ventilation, cooling, and refrigeration units for both commercial and residential customers. This includes air conditioning systems, chillers, heat pumps, and other HVAC equipment.</li><li>
Diagnosing and repairing faults in HVAC systems, ensuring they operate at optimal efficiency.</li><li>
Performing routine maintenance tasks such as replacing filters, lubricating parts, and inspecting electrical wiring.</li><li>
Responding to emergency call-outs, quickly identifying the problem and implementing a suitable solution.</li><li>
Providing technical support and advice to customers, explaining complex HVAC issues in a clear, understandable manner.</li><li>
Ensuring all work is carried out in accordance with company procedures and adheres to health and safety regulations.</li><li>
Keeping accurate records of work performed, materials used, and reporting any issues encountered.</li></ul><p><b>
Benefits package available for full-time employees:</b></p><ul><li>
Medical, Dental, Vision, Flexible Spending Accounts, 401K, Life/AD&amp;D/LTD</li><li>
Competitive Compensation</li><li>
Paid Vacation/Sick/Holidays</li><li>
In-Office Gym</li></ul><p><b>
Job Type:</b></p><ul><li>
Full-time</li></ul><p>
Job Location:</p><ul><li>
Houston, TX</li></ul><p><b>
Unify Energy Solutions, LLC is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.</b></p>
Requirements:
<p><b>
To be considered for this role, candidates must possess the following qualifications and experiences:</b></p><ul><li>
A minimum of 3 years of experience as an HVAC Service Technician.</li><li>
A thorough understanding of HVAC systems, including installation, maintenance, and repair.</li><li>
Experience working with commercial HVAC systems and chillers is essential.</li><li>
Proficiency in diagnosing and fixing mechanical faults.</li><li>
A valid driver's license and the ability to travel to various job sites.</li><li>
Strong customer service skills, with the ability to explain complex technical issues in a clear, non-technical manner.</li><li>
Excellent problem-solving skills and the ability to work under pressure.</li><li>
Knowledge of current health and safety regulations.</li><li>
HVAC certification is preferred but not essential.</li></ul></div>

HVAC Service Technician

Nabors Industries

<div><p>Rigline24/7 RigCloud Supervisor oversees daily operation of technical support experts. Experience with drilling rig operations and equipment is essential. The ability to gather information, audit cases, develop KPIs and maintain training programs. The supervisor is expected to be front line contact for all customer service related issues and participate in root cause analysis. Supervisor will ensure technicians manage issues from beginning to end, working with product teams, until resolution.</p></div>
<br><div><p>MINIMUM QUALIFICATIONS:
</p><ul><li>High school diploma or equivalent
</li><li>2&ndash;3 years of experience in a related role within RigCLOUD operations, preferably in a supervisory or managerial capacity
</li><li>2-5 years of experience as a field technician or remote support technician
</li><li>Ability to create/update/implement RIGLINE processes to ensure high performance
</li><li>Strong documentation skills
</li><li>Ability to diagnose root cause, document findings and provide potential solutions, both temporary and permanent.
</li><li>Excellent customer service skills
</li><li>Excellent written and verbal communication skills.
</li><li>Capable of quickly learning proprietary equipment and procedures and able to follow complex technical documentation.<br>
</li></ul><p>PREFERRED QUALIFICATIONS:
</p><ul><li>Experience managing small teams
</li><li>Extensive experience in the drilling industry, with a strong emphasis on technological drilling solutions and innovations
</li><li>General knowledge of Nabors products and services<br>
</li></ul><p>ESSENTIAL SKILLS/ PHYSICAL REQUIREMENTS/ WORKING CONDITIONS:
</p><ul><li>Ability to manage multiple high-priority issues and ensure issues are resolved in a timely manner
</li><li>Ability to (if required) be available during weekends/holidays to support the operations</li></ul></div>
<br><div><ul><li>Manage the RigCLOUD Team to ensure quality customer service and faster resolution of issues with all RigCLOUD products and equipment.
</li><li>Proactive management of RigCLOUD issues to reduce product downtime and optimize rig operations
</li><li>Ensure timely response to rig-related issues and maintain clear, effective communication between rig personnel and the leadership team
</li><li>Active supervision of on-shift personnel of varying skillsets and delegate tasks as required
</li><li>Facilitate escalation and management of critical issues
</li><li>Document and update processes, definitions and support initiatives using Visio, Word, Excel and PowerPoint as applicable
</li><li>Monitor phone Service Levels, technician utilization and propose resource requirements, process updates etc.
</li><li>Ensure KPIs are set and achieved for RIGLINE (Metrics, performance targets etc.)
</li><li>Work in close cooperation with RigCLOUD product teams and RIGLINE team members</li></ul></div>
<br><div>Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.<br>
<div></div><br>
<div><b>Equal Opportunity Employer<br>
</b></div><div></div><br>
<div>Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.&amp;nbsp; This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.&amp;nbsp; To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct .</div></div>

RigCLOUD Technical Operations Supervisor- RIGLINE

Explore 635+ Technical support technician in Houston this March. Find roles across top companies and apply now to boost your career.