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it support analyst

technical support technician

Internova Travel Group

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.
 <strong>
  Click here for more information about Internova Travel Group .
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Internova is currently looking for a
 <strong>
  Technical Support Analyst
 </strong>
 to provide technical expertise and trouble-shooting, finding solutions and supporting hardware, software, and operating systems in an inter-networked environment, which includes different desktop/laptops operating Windows OS and Mac OS (desktop applications, browsers, printers, and telecommunications and video). Additionally, you will assist in the process the onboarding new hires joining the company.
 <br/>
 <br/>
 <strong>
  This role will work from our Mid-town Manhattan office (1633 Broadway) - Standard schedule of Monday- Friday 9am-6pm EST.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
  </li>
  <li>
   Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
  </li>
  <li>
   Responsible for first line Tier 2 technical support.
  </li>
  <li>
   Work with vendor support contacts and teammates to resolve technical problems with desktop computing equipment and software.
  </li>
  <li>
   Utilize remote control software to remotely troubleshoot and fix user problems.
  </li>
  <li>
   Image, configure, and maintain laptops, desktops, and printers.
  </li>
  <li>
   Troubleshoot phone issues (with assistance from in-house telecom department as needed).
  </li>
  <li>
   Support various software packages including Microsoft Office, anti-virus, backup, email clients, ActiveSync, VPN client, Adobe Products, Internet Browsers and various GDS software.
  </li>
  <li>
   Perform system administration of Microsoft Active Directory, Exchange and Office 365 user management.
  </li>
  <li>
   Escalate IT issues when necessary.
  </li>
  <li>
   Develop user training manuals, help sheets, frequently asked questions (FAQs) and procedures for end users where applicable.
  </li>
  <li>
   Able to work extended hours in the event of serious problems or scheduled work.
  </li>
  <li>
   Able to work as part of the after-hours team rotation for on-call.
  </li>
  <li>
   Provide clear &amp; concise information through written and verbal communications.
  </li>
  <li>
   Evaluate documented resolutions and analyze trends for ways to prevent future problems.
  </li>
  <li>
   Build rapport and elicit problem details from help desk customers.
  </li>
  <li>
   Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
  </li>
  <li>
   Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
  </li>
  <li>
   Identify and learn appropriate software and hardware used and supported by the organization.
  </li>
  <li>
   Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
  </li>
  <li>
   Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  </li>
  <li>
   Test fixes to ensure problem has been adequately resolved.
  </li>
  <li>
   Perform post-resolution follow-ups to help requests.
  </li>
  <li>
   Responsible for improving systems and processes within the end user standards leveraging improvements in technologies to provide efficiencies with service delivery.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate&rsquo;s degree in MIS/CIS or equivalent business/industry training and at least 3 years of equivalent on-the-job experience.
  </li>
  <li>
   3+ year(s) experience supporting end-user computing technical service support in a business environment.
  </li>
  <li>
   Familiarity with ITSM tools (e.g., ServiceNow, BMC, Salesforce, or equivalent).
  </li>
  <li>
   Hands-on experience with IT system implementation and troubleshooting support for core Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, and Active Directory. Experience with Intune, SCCM, or similar tools is a plus.
  </li>
  <li>
   Experience supporting Mac OS is a plus.
  </li>
  <li>
   Experience with onboarding process a plus.
  </li>
  <li>
   Experience supporting remote users via VPN, RDP, and other remote access tools.
  </li>
  <li>
   Understanding basic cybersecurity principles and ability to follow IT security policies and best practices.
  </li>
  <li>
   Good time management and multi-tasking skills.
  </li>
  <li>
   Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), or ITIL Foundation preferred.
  </li>
  <li>
   Ability and willingness to travel overnight occasionally for implementation and support of company locations nationwide.
  </li>
  <li>
   Flexibility to work occasionally after-hours or weekends as needed.
  </li>
  <li>
   Ability to participate in on-call rotation schedules when necessary.
  </li>
  <li>
   Experience working in a team-oriented, collaborative environment.
  </li>
  <li>
   Demonstrates initiative and follow-through to ensure successful results.
  </li>
  <li>
   Strong ability to conduct research into a wide range of computing issues as required.
  </li>
  <li>
   Ability to absorb and retain technical information quickly.
  </li>
  <li>
   Excellent written and oral communication skills.
  </li>
  <li>
   Ability to present ideas in user-friendly, non-technical language.
  </li>
  <li>
   Exceptional interpersonal skills, including rapport-building, active listening, and effective questioning techniques.
  </li>
  <li>
   Highly self-motivated and directed.
  </li>
  <li>
   Keen attention to detail.
  </li>
  <li>
   Proven analytical and problem-solving abilities.
  </li>
  <li>
   Ability to effectively prioritize and execute tasks in a high-pressure environment.
  </li>
  <li>
   Strong customer service orientation with a commitment to user satisfaction and white glove service.
  </li>
  <li>
   Able to lift a minimum of 25 pounds.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay And Benefits
  <br/>
  <br/>
 </strong>
 Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&amp;D, optional additional life insurance and AD&amp;D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, &amp; renters insurance.
 <br/>
 <br/>
 The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
 <br/>
 <br/>
 This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company&rsquo;s financial goal achievement and individual performance.
 <br/>
 <br/>
 Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
 <br/>
 <br/>
 Prospective Employee Privacy Policy
</div>


Technical Support Analyst

Atrium

<div>
 <strong>
  Client Overview
  <br/>
  <br/>
 </strong>
 Our client is an established global company that supports product development for a wide range of consumer goods. They are looking to add an
 <strong>
  R&amp;D Lab Technician
 </strong>
 to their team.
 <br/>
 <br/>
 <strong>
  Salary/Hourly Rate
  <br/>
  <br/>
 </strong>
 $20/hr - $21/hr
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 The R&amp;D Lab Technician will support sample preparation, product testing, and documentation within a fast-paced laboratory environment. This role will involve preparing samples according to project instructions, adding materials into prepared bases, recording observations, and maintaining accurate lab records. Candidates with Chemistry coursework, hands-on lab classes, internships, or academic lab experience are strongly encouraged to apply.
 <br/>
 <br/>
 <strong>
  Responsibilities Of The R&amp;D Lab Technician
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepare laboratory samples by adding materials into appropriate prepared bases according to project instructions.
  </li>
  <li>
   Organize and label samples accurately for testing, review, and documentation.
  </li>
  <li>
   Evaluate prepared samples and record observations related to appearance, performance, and overall quality.
  </li>
  <li>
   Prepare basic lab materials and support sample set-up as requested.
  </li>
  <li>
   Maintain accurate and up-to-date manual and electronic lab records.
  </li>
  <li>
   Follow written instructions, formulas, and project details with strong attention to accuracy.
  </li>
  <li>
   Support additional lab areas during periods of high project volume.
  </li>
  <li>
   Assist with general lab organization, sample tracking, inventory support, and day-to-day laboratory workflow.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Experience/Skills For The R&amp;D Lab Technician
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong attention to detail and accurate record-keeping skills.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Comfortable working in a fast-paced, team-oriented lab environment.
  </li>
  <li>
   Strong math and problem-solving skills.
  </li>
  <li>
   Proficiency in Microsoft Office applications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Experience/Skills For The R&amp;D Lab Technician
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Some laboratory experience through coursework, academic research, internship, or previous work experience is preferred.
  </li>
  <li>
   Interest in personal care, consumer products, or creative laboratory work is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Chemistry, Biology, Biochemistry, Food Science, or a related science discipline is required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
   <br/>
   <br/>
  </li>
 </ul>
</div>


R&D Lab Technician

Achievement Behavior Services

<div><p>Achievement Behavior Services is a boutique, in-home Applied Behavior Analysis (ABA) therapy agency. As professionals, we are dedicated to the mission of connecting families with children who have varying diagnoses of autism spectrum disorder (ASD) to comprehensive ABA tools, principals, and practice, With every client, we aim for sustainable success and increased confidence during the learner's school-aged years. The demographic that we are students between the ages of 3 and 23 years of age. We operate at the leadership of LCSWs and BCBAs, and have been learning and growing as an ABA agency since 2015. Presently, we are seeking ABA Behavioral Technicians/Therapists (BTs) to join our network of dedicated ABA professionals. In this role, you will be working with one student 1:1 providing them with direct ABA services in collaboration with one of our many esteemed Board-Certified Behavioral Analyst (BCBAs).</p><p><b><br>
What we offer our Behavior Technicians:</b></p><ul><li><p>
A competitive hourly starting rate (based on qualifications, experience, and credentials)</p></li><li><p>
Flexible PART-TIME schedules: after school &amp; potential for weekends</p></li><li><p>
Work collaboratively with leaders in our ABA Professionals Network.</p></li><li><p>
Training and Mentorship by your immediate supervisor</p></li><li><p>
Opportunities to pursue further professional credentials: Registered Behavior Technician (RBT)</p></li><li><p>
Personalized collaboration and training at the supervision of a Board-Certified Behavioral Analyst (BCBAs)</p></li></ul><p><b><br>
In the role as an ABA Behavior Technician, </b>you will work directly, one-on-one, with the child in their natural, home environment. You will be supported by a lead, board-certified behavior analyst (BCBA) while you move through the individualized Behavior Intervention Plan (BIP) that was scribed to help the student experience increased success in communication, focus, and positively adapting behaviors. According to this BIP, daily, you will collect numerical and qualitative data on these goals. The charted progress will be used to create new, personalized interventions and goals as the relationship with the student progresses from month-to-month.</p><p><b><br>
The Qualifications of a Behavior Technician:</b></p><ul><li><p>
Relevant Fields of Study: Applied Behavior Analysis, Psychology, Special Education, Occupational Therapy, Speech Language Pathology, Human Services</p></li><li><p>
Relevant Certifications: Registered Behavior Technician (RBT) certificate from the Behavior Analyst Certification Board, Crisis Intervention Training, Sexual Harassment and Mandated Reporter Training, CPR, AED, and First Aid Training</p></li><li><p>
Strong stakeholder communication skills required</p></li><li><p>
Ability to be adaptable under high-stress situations</p></li><li><p>
Exhibits professional administrative reliability: punctuality and responsiveness</p></li><li><p>
Proven experience working with pre-school and elementary school-aged children</p></li><li><p>
Additional evidence of successful work with patients suffering from Autism and development issues</p></li><li><p>
Other experience, certificates, or qualifications as required by NY State.</p></li><li><p>
Intuitive, engaging, compassionate, and person-centered approaches</p></li><li><p>
Proven experience with documenting progress notes and data points aligning with individualized treatment plans and goals</p></li><li><p>
Imaginative and Engaging Play Skills</p></li><li><p>
Creativity to create structured learning in a home setting</p></li></ul><p><br>
If you are interested in a Behavior Technician Opportunity with Achievement Behavior Services, the click APPLY!</p></div>

10027 Registered Behavior Technician NY

Weill Cornell Medicine

<div><p>Title: Research Technician I
</p><p>Location: Upper East Side
</p><p>Org Unit: Liver Transplant Surgery Research</p>
<p>Work Days:</p>
<p>Weekly Hours: 35.00</p>
<p>Exemption Status: Non-Exempt</p>
<p>Salary Range: $23.52 - $26.10
</p><ul><li>As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices</li></ul>
<div><div><div><h2 class="jobSectionHeader"><b>
Position Summary</b></h2>
</div><div>Under supervision, assists scientists with laboratory and investigative procedures This role performs various assays, imaging experiments, and other technical duties to assist with the research activities of the laboratory and may be required to work with animal models and/or human subjects</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><ul><li>Prepares and maintains detailed records, logs and summary reports of all procedures and results including graphs, scientific calculations, and statistical analysis charting.
</li><li>May be responsible for tissue &amp; cell culture activities.
</li><li>May be responsible for animal husbandry, genotyping, surgeries, post-operative care, behavioral testing, sectioning and histology.
</li><li>May perform routine molecular biology laboratory procedures, such as PCR, protein and DNA electrophoresis, cloning and DNA preparation.
</li><li>May run routine biochemistry assays including western blotting and RT-PCR.
</li><li>May perform microscopic imaging analyses.
</li><li>May be responsible for the receipt, storage, cataloguing and shipment of samples within and between institutions.
</li><li>Ensures a clean working area and is responsible for washing and storing glassware.
</li><li>Ensures that safe laboratory practices are followed, including the use and disposal of chemicals and hazardous materials.
</li><li>Analyzes data using computer software and reports results to the principal investigator(s).
</li><li>Provides technical support to faculty and staff including training of new employees, residents, postdoctoral associates, fellows and students.
</li><li>Participates in planning and carrying out experiments. Assists in preparing research protocols.
</li><li>Conducts library research and literature searches using various computer systems. Assists in editing scientific publications, abstracts and posters.
</li><li>Maintains inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms accuracy of delivery. May assist with cost control.
</li><li>Ensures that facilities and equipment are in optimal and proper working condition. Coordinates preventative maintenance and repairs as needed. May perform minor repairs if qualified and as needed. May advise on upgrades for performance enhancements.
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Education</b></h2>
</div><ul><li>Bachelor's Degree
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Experience</b></h2>
</div><div><p>
Some bench lab related experience.</p>
<p>Minimum two-year commitment due to a substantial training effort associated with the position</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills and Abilities</b></h2>
</div><ul><li>Demonstrated organizational skills and ability to pay close attention to detail.
</li><li>Ability to plan and prioritize work while responding flexibly to rapidly changing priorities.
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Licenses and Certifications</b></h2>
</div></div><div><div><h2 class="jobSectionHeader"><b>Working Conditions/Physical Demands</b></h2>
</div><div><p>
Standard laboratory conditions.</p>
<p>Ability to work flexible hours.</p>
<p>This position may handle radioactive material and/or biologic materials from human subjects as required.</p>
<p>This position may require standing or sitting for long periods of time.</p>
<p>This role may require working within Biologic Safety Level 1, 2 and/or 3 facilities</p></div></div></div><br>
<p></p>
<p>Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of &ldquo;any person, any study.&rdquo; No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual&rsquo;s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.</p>
<p>Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans&rsquo; Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.</p></div><p></p>

Research Technician I

SoundThinking

<div><div><b>Position Summary</b></div><p>
The Field Installation Technician will be responsible for the installation and maintenance of ShotSpotter gunshot detection systems, PlateRanger license plate reader cameras, SafePointe discrete weapons detectors, and associated equipment. The role demands strict adherence to health, safety, and quality standards while working in environments that present physical risks and hazardous conditions. This position is based in New York City, requiring familiarity with urban settings and the unique challenges they present.</p><div><b>
 </b><b>Essential Responsibilities/Duties:</b></div><ul><li>
Execute the installation of ShotSpotter, PlateRanger, and occasionally SafePointe field equipment.</li><li>
Ensure compliance with state and federal safety regulations (including OSHA and local codes) and electrical code while executing work tasks efficiently and productively.</li><li>
Demonstrate self-sufficiency and proactivity, consistently striving to complete tasks effectively on the first attempt.</li><li>
Manage time effectively to meet installation schedules and deadlines.</li><li>
Coordinate installations with property owners, using various communication methods such as calls, emails, and texts to schedule appointments.</li><li>
Conduct site surveys to assess optimal equipment placement for maximum signal reception and operational safety.</li></ul><ul><li>
Interpret technical documents, including blueprints, diagrams, and manufacturer specifications, to ensure accurate equipment installation.
</li><li>Operate necessary machinery and equipment, such as lifts and bucket trucks, to facilitate installations.
</li><li>Acquire new locations and permissions for installations when access or physical limitations prevent the use of original locations.
</li><li>Skilled in terminating RJ45 connectors and working with Ethernet cables.</li><li>
Possess basic knowledge of networking principles, including network configuration and troubleshooting.</li><li>
Understanding of switch configurations and basic troubleshooting.</li><li>
Proficient in using computers, including experience with Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
</li><li>Ability to learn and utilize industry-specific applications and tools to improve efficiency and accuracy in reporting and communication.</li><li>
Update and close work orders for SoundThinking installation and maintenance, including documenting work completed and equipment verification checkout.</li><li>
Track and maintain company equipment, materials, and tools.</li><li>
Perform various field activities as directed by management.</li><li>
Occasional travel as required for job assignments.</li></ul><div></div><div><b><br>
Minimum Qualifications:</b></div><ul><li>
Over 10 years of experience as a field technician.</li><li>
Physical capability to climb 500 vertical feet per day in all weather conditions, throughout the year.</li><li>
Ability to stand for extended periods on a ladder and lift/carry up to 85 lbs.</li><li>
Licensed certified electrician with expertise in high to low voltage wiring, color coding, weatherproofing, grounding, and device-mounting.</li><li>
Valid driver's license and a clean driving record.</li><li>
Experience with AI tools, or a strong interest in learning and applying AI to role-related responsibilities.</li></ul><div></div><div><b><br>
Location</b>: Remote &ndash; New York City</div><div><b>
Travel</b>: This role requires up to 25% travel</div><div></div><div><br>
Compensation: At SoundThinking, we are committed to equitable compensation practices and consider a variety of factors, including skills, experience, and work location. The typical pay range for this role is $33.00 - $37.00 per hour. This range reflects base pay only and does not include bonus, sales incentives, equity, or benefits, where applicable.</div><div></div><p><b><br>
Note: The Company reserves exclusive right in its sole discretion to modify, adjust, delete, add or otherwise change the above at any time.</b></p><div></div><p><br>
SoundThinking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SoundThinking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SoundThinking maintains a drug-free workplace policy.</p><p>
SoundThinking expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SoundThinking&rsquo;s employees to perform their job duties may result in discipline up to and including discharge.</p><p>
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact SoundThinking at careers@soundthinking.com for assistance.</p></div>

New York City Field Installation Technician

NYU Langone Health

<div><p>NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News &amp; World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.
<br>
<br>
<i>For more information, go to</i> <i>NYU Langone Health</i>, and interact with us on <i>LinkedIn</i>, <i>Glassdoor</i>, <i>Indeed</i>, <i>Facebook</i>, <i>Twitter</i>, <i>YouTube</i> <i>and</i> <i>Instagram</i>.</p>
<p><b>
Position Summary:</b><br>
We have an exciting opportunity to join our team as a Patient Care Technician/Senior Nursing Attendant-LOC 38th St PACU-Evening Shift (37.5 Hours).
<br>
<br>
In this role, the successful candidate Assists the professional nurse in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment and the environment; demonstrates NYU Langone Health Core Values in all aspects of job performance.</p>
<p><b>
Job Responsibilities:</b></p>
<ul>
<li>Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties.
</li><li>Demonstrates respect for patient confidentiality, privacy, dignity, and rights
</li><li>Demonstrates accountability for supplies, equipment, and environmental support.
</li><li>Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures.
</li><li>Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction.
</li><li>Recognizes own limitations and requests assistance when needed.
</li><li>Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
</li><li>Seeks learning resources for identified learning needs.
</li><li>Participates in the orientation process of other patient care technicians. Participates in unit meetings and conferences.
</li><li>Completes annual mandatory education requirements for patient care technicians.
</li><li>Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures.
</li><li>Assists in supporting unit activities as requested. Assists in emergency situations as directed.
</li><li>Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms.
</li><li>Demonstrates understanding of infection prevention and control standards.
</li><li>Assists in data collection and activities as assigned. Assists in maintaining safety and comfort needs of patients and families. Assists with admission, transfer and discharge procedures per unit / service operations.
</li><li>Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff.
</li><li>Observes general behavior and reports same to the registered nurse to whom assigned.
</li><li>Performs safety observations for patients on continuous observation or in restraints, per policy and as directed.
</li><li>Provides assistance to patients in the activities as applicable.
</li><li>Completes delegated responsibilities as directed by the registered nurse.
</li><li>Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team.
</li><li>Answers patients call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient.
</li><li>Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift Responds to requests for specific tasks as delegated by any registered professional nurse.
</li><li>Provides for security of patients personal property, and handles valuables according to hospital procedure. Maintains cleanliness of the nursing unit as appropriate to position. (i.e., utility room, unit refrigerators, etc.).
</li><li>Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees.
</li><li>Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair.Runs errands to other departments, including but not limited to, the delivery of specimens and equipment.
</li><li>Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly.
</li><li>Ensures that necessary equipment and supplies are present in the patient rooms and on the unit.</li><br>
</ul>
<p></p><p><b>Minimum Qualifications:</b><br>
To qualify you must have a Patient Care Technician Minimum Qualifications: High School graduate or equivalent required. Graduate of a PCT program w/ at least 6 months hospital experience OR CNA graduate plus course completion in EKG &amp; Phlebotomy and PCT certification eligible plus at least 6 months hospital experience, OR PCT Certification through National Healthcareer Association (NHA) w/ at least 6 months hospital experience. BLS or Heartsaver CPR/AED certification. (Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position Must complete PCT online program within 3 months of hire.<br>
Senior Nursing Attendant Minimum Qualifications: High School Diploma or equivalent Required. Graduate of Certified Nursing Attendant Program, certified as a CNA and at least 6 months relevant experience. BLS or Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position. Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; Strong customer service and communication skills..
<br>
<br>
<b>Required Licenses:</b> Basic Life Support Cert</p>
<p><i>
Qualified candidates must be able to effectively communicate with all levels of the organization.</i><br>
<br>
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.</p>
<p>
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
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<br>
NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.</p>
<p>
View Know Your Rights: Workplace discrimination is illegal.</p>
<p>
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $63,647.95 - $63,647.95 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p>
<p>
To view the Pay Transparency Notice, please click here</p></div>

Patient Care Technician/Senior Nursing Attendant-LOC 38th St PACU-Evening Shift (37.5 Hours)

NavitasPartners

<div><h1 class="jobSectionHeader"><b>Patient Care Associate (PCA)</b></h1>
<p><b>
Location:</b> New York, NY</p>
<p><b>
Shift:</b> 11:00 AM &ndash; 7:00 PM | 5 Days per Week</p>
<h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
<p>
The <b>Patient Care Associate (PCA)</b> provides direct patient support and assists the nursing team in delivering high-quality patient care. Responsibilities include monitoring vital signs, assisting with activities of daily living, specimen collection, patient transport, and maintaining a safe and comfortable environment for patients. The ideal candidate will have strong patient care skills, excellent communication abilities, and a compassionate approach to healthcare.</p>
<h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2>
<ul>
<li><p>High School Diploma or GED.</p>
</li>
<li><p>Current AHA Heartsaver or BLS Certification.</p>
</li>
<li><p>Strong interpersonal and communication skills.</p>
</li>
<li><p>Ability to work effectively in a fast-paced healthcare environment.</p>
</li>
<li><p>Physical ability to assist patients with mobility and daily care activities.</p>
</li>
<li><p>Proficiency in reading, writing, and communicating in English.</p>
</li>
</ul><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2>
<ul>
<li><p>3&ndash;9 months of healthcare experience.</p>
</li>
<li><p>Previous experience as a Patient Care Associate, Patient Care Technician (PCT), Nursing Assistant, CNA, or Hospital Assistant.</p>
</li>
<li><p>Experience with EKGs, specimen collection, and patient observation.</p>
</li>
<li><p>Experience working in acute care or hospital settings.</p>
</li>
</ul><h2 class="jobSectionHeader"><b>Responsibilities</b></h2>
<ul>
<li><p>Monitor and record patient vital signs.</p>
</li>
<li><p>Assist patients with bathing, feeding, toileting, ambulation, and other activities of daily living.</p>
</li>
<li><p>Collect specimens and perform clinical support procedures.</p>
</li>
<li><p>Assist with EKGs, venipuncture, compression devices, and patient preparation.</p>
</li>
<li><p>Transport patients via wheelchair or stretcher as needed.</p>
</li>
<li><p>Support dietary services and patient meal distribution.</p>
</li>
<li><p>Maintain a clean, safe, and organized patient environment.</p>
</li>
<li><p>Perform patient observation and safety monitoring when required.</p>
</li>
<li><p>Assist nursing staff with patient care activities and documentation.</p>
</li>
<li><p>Communicate patient concerns and changes in condition to the healthcare team.</p>
</li>
<li><p>Perform additional patient support and unit-related duties as assigned.</p>
</li>
</ul><p><b><i>For more details reach at </i></b><i>mdeshpande@navitashealth.com</i></p>
<p><b>
About Navitas Healthcare, LLC: </b><i>It is a Joint Commission Certified / WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.</i></p></div>

Patient Care Associate (PCA) - PCA26-06953

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