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associate director, academic technology solutions Jobs in New York

technical support technician

Accenture

<div><p><b>We Are:</b></p><p>
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology, and Operations services, all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.</p><p></p><p><b>
You Are:</b></p><p><i>
A IT Technical Support Senior Analyst:</i></p><p></p><p><br>
Even technology companies need tech support. You know, someone to keep things running smoothly - both behind-the-scenes and customer facing. <i>This is where you come in.</i> The backbone to our backbone. LTO is looking for a motivated Analyst to provide high value services to our customers adding value and efficiency in their use of technology. We find the right solutions and enable high performance.</p><p><br>
</p><p>At Accenture we&rsquo;ve created amazing spaces called Solution Bars where customers can find a team of IT support advisors - a one stop shop to find the answers you are looking for.
</p><p>We envision, advise, fix, train, create, innovate, and collaborate with hyper speed and scale. The driving force behind it all? Our people.</p><p></p><p><b>
RESPONSIBILITIES AND ACCOUNTABILITIES:</b></p><p>
Operations</p><ul><li><p>
Influence the customer experience for technology interactions in the local office to ensure that technology supports business objectives. Take ownership for individual customer interactions.</p></li><li><p>
Management of effective operational IT incident, problem and service requests, successfully driving resolution and root cause analysis within SLA&rsquo;s, liaising with wider teams both local and global where necessary.</p></li><li><p>
Provision of IT support for events such as new joiner inductions, VIP meetings and videoconference events when required.</p></li><li><p>
Provision of IT support where needed for custom requests as directed.</p></li><li><p>
Ensure knowledge of product and services delivered from area of responsibility.</p></li><li><p>
Demonstrate an understanding of core CIO IT Products and Services. Understand and communicate product and service use cases (who should use the product and why).</p></li><li><p>
Proactively suggest ways to ensure services remain cost efficient.</p></li><li><p>
Gather feedback on products and services and escalate to leadership.</p></li></ul><p>
Asset Management</p><ul><li><p>
Effectively manage technology assets, ensuring compliance with asset management policies, processes and requests.</p></li><li><p>
Update and maintain the asset management tool to accurately account for movement of IT hardware in accordance with asset management processes.</p></li><li><p>
Manage Accenture provisioned IT assets and equipment, working to agreed processes, polices and security standards using knowledge of internal service operations and business requirements.</p></li></ul><p></p><p>
Customer Service and Relationship Management</p><ul><li><p>
Build effective trust-based relationships and act as the Technology Services customer champion in all respects to deliver customer excellence</p></li><li><p>
Build good trust-based relationships with key customers &amp; customer groups. Ensure that two-way feedback is maintained relating to our products, services, and current customer priorities. Work with these contacts to identify opportunities for service improvements.</p></li><li><p>
Proactively seek opportunities to meet or exceed the quality and consistency of service delivery to meet the customer needs, escalating as necessary</p></li><li><p>
Ensure effective local team collaboration across Technology Services and Geographic Services</p></li><li><p>
Ensure adherence to Accenture performance management process.</p></li></ul><p></p><p>
This role is to be performed 100% onsite at our Manhattan West, NY office.</p></div>
<br>
<div><div><div><div><p><b>What You'll Need:</b></p><ul><li><p>
Minimum 1+ year experience customer support professional in a predominately Windows environment</p></li><li><p>
Minimum 1+ year experience working with an enterprise ticketing system and asset tracking system</p></li><li><p>
Minimum 1+ year experience working with customers face to face</p></li><li><p>
Minimum 1+ years experience troubleshooting</p></li><li><p>
 Proficient in the use of Microsoft Office products to the following levels:</p><ul><li><p>
Excel &ndash; Beginner</p></li><li><p>
Word - Beginner</p></li><li><p>
PowerPoint - Beginner</p></li><li><p>
Microsoft Outlook - Intermediate</p></li></ul></li><li><p>
High School Diploma/GED</p></li></ul><p></p><p><b>
Bonus points is:</b></p><ul><li><p>
You have Apple experience</p></li><li><p>
Understanding of the principles of Asset Management</p></li><li><p>
Understanding and use of ITSM Remedy/Service Now, or equivalent incident management toolsets.</p></li></ul><p></p><p><b>
Like What You See?</b></p><p>
If we just described you, please continue on to our application process and tell us more about yourself. We look forward to getting to know you better soon!</p></div></div></div>
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 07/17/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
<p>
U.S. Employee Benefits | Accenture</p>
Role Location Hourly Salary Range California $23.13 to $49.57 Cleveland $21.39 to $39.66 Colorado $23.13 to $42.84 District of Columbia $24.62 to $45.63 Illinois $21.39 to $42.84 Maine $19.66 to $36.49 Maryland $23.13 to $42.84 Massachusetts $23.13 to $45.63 Minnesota $23.13 to $42.84 New York $21.39 to $49.57 New Jersey $24.62 to $49.57 Virginia $21.39 to $45.63 Washington $24.62 to $45.63<p><b>
Requesting an Accommodation</b></p><p>
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.</p><p>
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.</p><p></p><p><b><br>
Equal Employment Opportunity Statement</b></p><p>
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.</p><p>
For details, view a copy of the Accenture Equal Opportunity Statement</p><p>
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.</p><p>
Accenture is committed to providing veteran employment opportunities to our service men and women.</p><p></p><p><b><br>
Other Employment Statements</b></p><p>
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.</p><p>
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.</p><p>
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.</p><p>
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.</p><p>
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.</p><p>
Please read Accenture&rsquo;s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.</p></div>

Tech Support Analyst - NYC (onsite)

Quantifind

<div><h3 class="jobSectionHeader"><b>Who You Are</b></h3>
<p>
You enjoy solving complex problems and digging into technical details. You thrive in an early-stage environment where you can build processes, not just follow them. You value customer empathy as much as technical skill. You are innately curious and highly self-motivated. You have leadership potential and want to grow into a lead role.</p>
<p>
This is a hands-on role suited for someone who loves technical troubleshooting, working directly with customers, and collaborating with internal stakeholders. As our first dedicated technical support hire, you will help shape how Quantifind scales support operations.</p>
<h3 class="jobSectionHeader"><b>
Who We Are</b></h3>
<p>
Quantifind helps some of the world&rsquo;s biggest banks catch money laundering and fraud. Quantifind also works with government agencies to use the same platform to uncover criminal networks and combat money laundering committed by internationally sanctioned entities. Unlike other players in this space, Quantifind delivers results as software-as-a-service (SaaS) with consumer-grade user experiences.</p>
<p>
Quantifind is a data science technology company whose AI platform uncovers signals of risk across disparate and unstructured text sources. In intelligence analysis, Quantifind&rsquo;s solution uniquely combines high resolution entity relationship data with public domain data to assess risk in the context of investigations, bad actor discovery, and corrupted supply chains. Legacy approaches to solving these problems demand increasingly more human resources and still yield lower quality results as the operations expand; Quantifind&rsquo;s solution offers a way to cut through the inefficiency and enhance effectiveness simultaneously.
</p><p>To help you succeed, we provide a supportive environment that fosters collaboration between teams and team members, where learning and professional growth are considered a key part of your success, and of ours. We offer a flexible work environment with a family friendly work-life balance.</p>
<h3 class="jobSectionHeader"><b>
What a Great Candidate Looks Like:</b></h3>
<ul><li>3+ years in customer-facing technical support, implementation, or similar role in SaaS, fintech, regtech, or enterprise software</li>
<li>Strong troubleshooting and analytical skills</li>
<li>Experience working with REST APIs, logs, debugging tools, or SQL</li>
<li>Familiarity with ticketing systems (e.g., Jira, Zendesk) and documentation tools</li>
<li>Ability to communicate clearly with both technical and non-technical audiences\</li>
Self-starter comfortable working in a fast-paced, high-growth environment<br>
<li>
</li>
</ul><h4 class="jobSectionHeader"><b>Preferred Qualifications:</b></h4>
<ul><li>Experience in AML/KYC, financial crime, or risk platforms</li>
<li>Prior exposure to SaaS QA or testing frameworks</li>
<li>Experience working directly with engineering teams</li>
</ul><h3 class="jobSectionHeader"><b>The Opportunity We Offer</b></h3>
<p>
Quantifind is seeking to fill a Technical Customer Support Manager role on our Customer Success team. As our first dedicated technical support hire, you will be a key force in ensuring client satisfaction across large, complex financial institutions and will help shape how Quantifind scales support operations.</p>
<p>
In this role, you will investigate and resolve customer issues, develop deep product expertise, participate in release validation, and manage the support ticket lifecycle from initial triage to resolution. You will serve as a vital bridge between our customers and internal Product, Engineering, and Customer Success teams to ensure we deliver high-quality solutions.</p>
<h4 class="jobSectionHeader"><b>
Key Responsibilities:</b></h4>
<p><b>
Customer Support &amp; Issue Resolution</b></p>
<ul>
<li>Serve as the primary technical contact for customer-reported issues</li>
<li>Troubleshoot API, UI, platform, and data-related issues across customer environments</li>
<li>Own support tickets from intake to resolution, ensuring timely follow-up and status tracking</li>
<li>Escalate critical or complex issues to engineering with clear technical details and reproducible cases</li>
</ul>
<p><b>Product &amp; Engineering Collaboration</b></p>
<ul>
<li>Work closely with Product and Engineering teams to understand upcoming releases and new features</li>
<li>Perform regression testing and release validation prior to production deployments</li>
<li>Collect and relay recurring patterns, feature requests, and product feedback</li>
<li>Contribute to internal QA efforts when needed</li>
</ul>
<p><b>Tools &amp; Documentation</b></p>
<ul>
<li>Log, categorize, and track support issues via Jira and customer support tools</li>
<li>Develop and maintain support knowledge base, internal runbooks, and troubleshooting guides</li>
<li>Help define and improve support workflows, SLAs, escalation paths, and reporting</li>
<li>Contribute to onboarding and mentoring future support team hires</li>
</ul>
<p>Quantifind operates an informal hybrid schedule around hubs in Palo Alto, California, Washington D.C., New York, NY, Atlanta, GA and Boston, Massachusetts. Flexible work schedules will continue to be the norm going forward, but in-person touchpoints are expected to become more frequent.</p>
<p>
The base salary range for this full-time position is $100,000 to $130,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.</p>
<p><b>
A highlight of our benefits:</b></p>
<ul>
<li>Competitive salary</li>
<li>Company Equity</li>
<li>Exceptional benefits package</li>
<li>Flexible Vacation &amp; Paid Time Off</li>
<li>Employer-matched 401(k) plan</li>
<li>A fun environment where work-life balance is valued</li>
</ul>
<p>We are an equal opportunity employer; we have a fun place to work and a devotion to succeeding together.
</p><p>Will you join us? Apply now!</p></div>

Technical Customer Support Manager

Databricks

<div><p>CSQ227R258</p>
<p>As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.</p>
<p><b>The impact you will have:</b></p>
<ul><li>You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases</li>
<li>Work with engagement managers to scope variety of professional services work with input from the customer</li>
<li>Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications</li>
<li>Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.</li>
<li>Provide an escalated level of support for customer operational issues.</li>
<li>You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.</li>
<li>Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.</li>
</ul><p><b>What we look for:</b></p>
<ul><li>6+ years experience in data engineering, data platforms &amp; analytics</li>
<li>Comfortable writing code in either Python or Scala</li>
<li>Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one</li>
<li>Deep experience with distributed computing with Apache Spark&trade; and knowledge of Spark runtime internals</li>
<li>Familiarity with CI/CD for production deployments</li>
<li>Working knowledge of MLOps</li>
<li>Design and deployment of performant end-to-end data architectures</li>
<li>Experience with technical project delivery - managing scope and timelines.</li>
<li>Documentation and white-boarding skills.</li>
<li>Experience working with clients and managing conflicts.</li>
<li>Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.</li>
<li>Travel to customers 20% of the time</li>
<li>Databricks Certification</li>
</ul><p>As a Senior Big Data Solutions Architect (Sr Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.</p>
<p><b>The impact you will have:</b></p>
<ul><li>You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases</li>
<li>Work with engagement managers to scope variety of professional services work with input from the customer</li>
<li>Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications</li>
<li>Consult on architecture and design; bootstrap hands-on projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.</li>
<li>Provide an escalated level of support for customer operational issues.</li>
<li>You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.</li>
<li>Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.</li>
</ul><p><b>What we look for:</b></p>
<ul><li>9+ years experience in data engineering, data platforms &amp; analytics</li>
<li>Comfortable writing code in either Python or Scala</li>
<li>Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one</li>
<li>Deep experience with distributed computing with Apache Spark&trade; and knowledge of Apache Spark&trade; runtime internals</li>
<li>Familiarity with CI/CD for production deployments</li>
<li>Working knowledge of MLOps</li>
<li>Capable of design and deployment of highly performant end-to-end data architectures</li>
<li>Experience with technical project delivery - managing scope and timelines.</li>
<li>Documentation and white-boarding skills.</li>
<li>Experience working with clients and managing conflicts.</li>
</ul><p>You will be part of the Professional Services team and work with clients on short to medium term customer engagements solving their big data problems using Apache Spark&trade; and the Databricks platform. You will be in a customer-facing role that requires deep hands-on expertise in Apache Spark&trade; and data engineering, along with a variety of knowledge of the big data ecosystem. You will guide our largest customers, implementing pipelines from data engineering through model building and deployment, plus other technical tasks to help customers to get value out of their data with Databricks. You will report to the regional Manager/Lead.</p>
<p><b>The impact you will have:</b></p>
<ul><li>You will guide customers as they implement transformational big data projects, including end-to-end development and deployment of industry-leading big data and AI applications</li>
<li>You will assure that Databricks best practices are being used within all projects and that our quality of service and implementation is strictly followed</li>
<li>You will facilitate technical workshops, discovery and design sessions, customer requirements gathering and scoping for new and existing strategic customers</li>
<li>Assist the Professional Services leader and project managers with level of effort estimation and mitigation of risk within customer proposals and statements of work</li>
<li>Architect, design, develop, deploy, operationalize and document complex customer engagements individually or as part of an extended team as the technical lead and overall authority</li>
<li>Knowledge transfer, enablement and mentoring of other team members, customers and partners, including developing reusable project artifacts</li>
<li>Provide experience to the consulting team, provide best practices in client engagement to other teams</li>
</ul><p><b>What we look for:</b></p>
<ul><li>4+ years experience in data engineering, data platforms &amp; analytics</li>
<li>Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP)</li>
<li>Comfort with object-oriented and functional programming in Scala and Python</li>
<li>Experience in building scalable streaming and batch solutions using cloud-native components</li>
<li>Strong knowledge of distributed computing with Apache Spark&trade;</li>
<li>Travel to customers 20% of the time</li>
<li>Nice to have: Databricks Certification</li>
</ul><div><div><div><p><b>Pay Range Transparency</b></p>
<p>Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.<br>
<br>
</p></div><div>Local Pay Range</div>
<div>$180,656&mdash;$248,360 USD
</div></div></div><div><p><b>About Databricks</b></p>
<p>Databricks is the data and AI company. More than 10,000 organizations worldwide &mdash; including Comcast, Cond&eacute; Nast, Grammarly, and over 50% of the Fortune 500 &mdash; rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark&trade;, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
<br>
<br>
<b>Benefits
</b><br>
<br>
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees.<br>
<br>
<br>
</p><p><b>Our Commitment to Diversity and Inclusion</b></p>
<p>At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.</p>
<p><b>Compliance</b></p>
<p><b>If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</b></p></div></div>

Resident Solutions Architect - Digital Native Business

The Port Authority of New York and New Jersey

<p></p><div><h2 class="jobSectionHeader"><b>Description</b></h2><br>
<br>
<p></p><div><div><p>About the Role</p></div><div><p><br>
The Aviation Department is currently seeking a Senior Airport Planner/Architect/Engineer to join the Aviation Planning team that will help transform the Port Authority&rsquo;s airports into world-class 21st Century airports. The successful candidate will have broad understanding in the following aviation planning disciplines: landside, terminal and airside.</p></div><div><div><p><br>
Responsibilities</p><p>
The Senior Airport Planner/Architect/Engineer will be responsible for:</p><ul><li>
Developing, overseeing, and analyzing airport simulation models, including terminal and airside models.
</li><li>Reviewing, directing, and overseeing technical work associated with a wide variety of airport planning and redevelopment projects and initiatives.
</li><li>Preparing capacity analyses for airport facilities, including terminal, airside, and support facilities components.
</li><li>Developing planning concepts and alternative layouts utilizing computer-aided design (CAD) and GIS software.
</li><li>Preparing and delivering technical reports, studies, presentations, and briefing materials for internal and external stakeholders.
</li><li>Coordinating with the FAA and other stakeholders regarding Airport Layout Plan (ALP) updates and related regulatory submissions.
</li><li>Developing site development plans and planning analyses to support airport redevelopment initiatives.
</li><li>Providing technical planning support related to airport operations, land use compatibility, airport zoning, planning standards, and applicable codes and criteria.
</li><li>Supporting stakeholder coordination efforts and responding in a timely manner to operational and project-related requests.
</li><li>Collaborating with multidisciplinary teams, consultants, and operational stakeholders to advance airport planning initiatives.
</li><li>Traveling to all Port Authority airports, as required.</li></ul></div></div><div><div><p><br>
Minimum Qualifications</p><p>
Candidates must present the following qualifications to be considered eligible for this position:</p><ul><li>
For internal applicants, candidates must meet all performance and attendance standards and have successfully completed all probationary periods.
</li><li>Bachelor&rsquo;s degree in Architecture, Engineering, Urban Planning, or a related field.
</li><li>Experience in aviation facility planning and design, including the development of planning strategies, terminal planning analyses, and supporting airport infrastructure needs assessments.</li><li>
Experience preparing and delivering site plans, terminal or airport infrastructure functional layouts, conceptual drawings, and presentation materials.
</li><li>Working knowledge of AutoCAD and related computer-aided design software.</li></ul></div></div><div><p><br>
Desired Qualifications</p></div><div><div><p><br>
 Ideal candidates will present the following profile:</p><ul><li>
Master&rsquo;s degree in Architecture, Engineering, Urban Planning, or a related field.</li><li>
Strong written and verbal communication skills, including the ability to prepare technical reports and present information to stakeholders.</li><li>
Experience working independently to develop planning strategies, establish priorities, and manage multiple concurrent projects and assignments.</li><li>
Demonstrated ability to develop innovative solutions to complex airport planning challenges, resolve conflicts independently, and exercise sound professional judgment.
</li><li>Knowledge of industry best practices and contemporary approaches to world-class airport planning, design, and redevelopment.
</li><li>Experience with aviation planning and design software, including AviPlan, Revit, and airport simulation tools.
</li><li>Strong verbal and written communication skills, including the ability to effectively present technical information to diverse stakeholders.
</li><li>Professional licensure as a Registered Architect or Professional Engineer (PE) in New York and/or New Jersey preferred.
</li><li>Experience coordinating with regulatory agencies, including the FAA, and working within complex stakeholder environments.</li></ul></div></div><div><p><br>
Selection Process</p></div><div><p><br>
The application process varies by position but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s). Selected candidates who are made a conditional job offer will be asked to undergo a background check.</p></div><div><p><br>
Compensation, Benefits &amp; On-Site Collaboration Requirements</p></div><div><div><br>
The Port Authority of New York and New Jersey offers a competitive benefits package and a professional environment that supports development and recognizes achievement. Click here for more information about benefits, our culture, and career development opportunities.
<br>
<br>
The Port Authority of New York and New Jersey anticipates that the actual salary offered to a successful candidate will depend on aspects such as experience, knowledge, skills, abilities, and internal factors. The expected compensation range for this role is:
<br>
<br>
Minimum: $100,256 Midpoint: $130,318 Maximum: $160,394<br>
<br>
In accordance with Port Authority policy, this position permits employees to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business, and regular in-office days or team collaboration days may be required on business needs.</div></div></div></div><p></p>

Senior Airport Engineer (Redevelopment)

Droisys

<div>
 <p>
  <strong>
   <u>
    About Company,
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.
 </p>
 <p>
  Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Here's the job details,
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Project Manager with Nice to have Banking domain experience
  </strong>
 </p>
 <p>
  <strong>
   New York City, NY or Sunrise, FL (Onsite)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Locations &amp; Rates:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Sunrise, FL (Onsite)
   </strong>
   &ndash;
   <strong>
    Max Rate: $62/hr C2C (All Inclusive)
   </strong>
  </li>
  <li>
   <strong>
    New York City, NY (Onsite)
   </strong>
   &ndash;
   <strong>
    Max Rate: $65/hr C2C (All Inclusive)
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Description
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking an experienced
  <strong>
   Technical Project Manager (TPM)
  </strong>
  to lead and deliver complex technology initiatives across cross-functional teams. The ideal candidate will have a strong background in
  <strong>
   Agile project delivery, stakeholder management, software development lifecycle (SDLC), and enterprise technology projects
  </strong>
  . This role requires a blend of project management expertise, technical understanding, and leadership skills to drive successful project execution from inception to deployment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead end-to-end delivery of multiple technology projects within scope, budget, and timeline.
  </li>
  <li>
   Facilitate Agile ceremonies including
   <strong>
    Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Grooming
   </strong>
   .
  </li>
  <li>
   Collaborate with Product Owners, Business Analysts, Architects, Developers, QA teams, and business stakeholders.
  </li>
  <li>
   Develop and maintain project plans, roadmaps, RAID logs, status reports, and executive-level communications.
  </li>
  <li>
   Manage project risks, dependencies, and issue resolution to ensure smooth delivery.
  </li>
  <li>
   Coordinate releases, deployment activities, and production support efforts.
  </li>
  <li>
   Drive continuous improvement initiatives and Agile best practices across teams.
  </li>
  <li>
   Monitor project KPIs, resource utilization, and delivery metrics.
  </li>
  <li>
   Ensure compliance with organizational governance, security, and quality standards.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills
  </strong>
 </p>
 <p>
  <strong>
   Agile &amp; Project Management
  </strong>
 </p>
 <ul>
  <li>
   Agile Scrum, Kanban, SAFe Methodologies , Agile Champion
  </li>
  <li>
   Sprint Planning &amp; Backlog Management
  </li>
  <li>
   Project Planning &amp; Execution
  </li>
  <li>
   Risk, Issue &amp; Dependency Management
  </li>
  <li>
   Stakeholder &amp; Vendor Management
  </li>
  <li>
   SDLC &amp; Release Management
  </li>
  <li>
   Jira, Confluence, Azure DevOps
  </li>
  <li>
   Budgeting &amp; Resource Planning
  </li>
 </ul>
 <p>
  <strong>
   Technical Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong understanding of
   <strong>
    Java, Spring Boot, Microservices, REST APIs
   </strong>
  </li>
  <li>
   Cloud Platforms (
   <strong>
    AWS, Azure, or GCP
   </strong>
   )
  </li>
  <li>
   CI/CD Pipelines (Jenkins, GitHub Actions, Azure DevOps)
  </li>
  <li>
   SQL &amp; Database Technologies (Oracle, SQL Server, PostgreSQL)
  </li>
  <li>
   API Integration &amp; Web Services
  </li>
  <li>
   DevOps &amp; Infrastructure Concepts
  </li>
  <li>
   Application Monitoring &amp; Observability Tools
  </li>
  <li>
   Data Integration and Enterprise Architecture Fundamentals
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
  </li>
  <li>
   10+ years of Project Management experience leading enterprise technology initiatives.
  </li>
  <li>
   Proven experience managing Agile software development teams.
  </li>
  <li>
   Strong communication, leadership, and stakeholder management skills.
  </li>
  <li>
   Experience working in fast-paced enterprise environments.
  </li>
  <li>
   PMP, CSM, SAFe, or equivalent certifications preferred.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Experience
  </strong>
 </p>
 <ul>
  <li>
   Financial Services, Banking, Insurance, or Enterprise Digital Transformation projects.
  </li>
  <li>
   Experience managing distributed and offshore teams.
  </li>
  <li>
   Exposure to Cloud Migration, Digital Transformation, and Microservices modernization initiatives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.
 </p>
</div>


Technical Project Manager with Nice to have Banking domain experience

Andiamo

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 We are building the infrastructure that powers the next generation of artificial intelligence. Our platform enables companies to train, deploy, and run large scale AI models with exceptional performance, reliability, and efficiency.
 <br/>
 <br/>
 Backed by more than $200M in funding from leading investors, we are one of the fastest growing companies in the AI infrastructure ecosystem. Our platform is trusted by cutting edge startups, global enterprises, and AI research teams pushing the boundaries of intelligent systems.
 <br/>
 <br/>
 We are operating at the center of a massive technological shift. The teams building modern AI need infrastructure that can scale with them, and we are building the cloud platform designed specifically for that future.
 <br/>
 <br/>
 Our company is still early enough that every hire matters and every leader shapes the trajectory of the organization.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for a Senior Manager of Talent Acquisition to lead and scale recruiting during a period of rapid growth. This role will own strategy, execution, and team leadership across technical and non technical hiring as we continue expanding globally.
 <br/>
 <br/>
 You will lead a high performing recruiting team while partnering closely with executives, founders, and functional leaders to build world class teams across engineering, infrastructure, product, and go to market.
 <br/>
 <br/>
 This is a hands on leadership role for someone who thrives in fast scaling environments and knows how to build recruiting engines that consistently deliver exceptional talent.
 <br/>
 <br/>
 What You Will Do
 <br/>
 <br/>
 <ul>
  <li>
   Lead and scale a high performing talent acquisition team responsible for hiring across engineering, product, infrastructure, and business roles.
  </li>
  <li>
   Partner with executive leadership and hiring managers to forecast hiring needs and develop recruiting strategies that support aggressive growth goals.
  </li>
  <li>
   Design and continuously improve recruiting processes that enable speed, quality, and exceptional candidate experience.
  </li>
  <li>
   Drive high caliber hiring across competitive technical markets including distributed systems, machine learning infrastructure, and AI platform engineering.
  </li>
  <li>
   Mentor and develop recruiters while building a culture of excellence, ownership, and high standards.
  </li>
  <li>
   Implement data driven recruiting practices including pipeline metrics, forecasting, and performance tracking.
  </li>
  <li>
   Collaborate with leadership on employer brand strategy and positioning within the AI ecosystem.
   <br/>
   <br/>
  </li>
 </ul>
 What Makes You Successful In This Role
 <br/>
 <br/>
 <ul>
  <li>
   8 or more years of recruiting experience with at least 3 years managing recruiters or leading talent acquisition teams.
  </li>
  <li>
   Experience building recruiting functions within high growth technology companies.
  </li>
  <li>
   Track record of leading high volume hiring while maintaining exceptional talent quality.
  </li>
  <li>
   Strong partnership with executive leadership and hiring managers across technical organizations.
  </li>
  <li>
   Ability to recruit and close highly sought after technical talent in competitive markets.
  </li>
  <li>
   Comfort operating in fast moving startup environments where priorities evolve quickly.
  </li>
  <li>
   Strong operational mindset with experience building scalable hiring processes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 We offer competitive compensation including base salary, performance bonus, and meaningful equity. Benefits include comprehensive health coverage, flexible time off, retirement plans, and additional perks designed to support our team.
 <br/>
 <br/>
 <strong>
  About Andiamo
  <br/>
  <br/>
 </strong>
 Talent Partners for the AI Revolution. As a globally recognized staffing and consulting firm, we specialize in placing the top 2% of technology and go-to-market professionals with the world&rsquo;s largest and most well-known companies.
 <br/>
 <br/>
 For over 20 years, we've maintained the status of tier-one vendor for firms such as Palantir, Amazon, Fluidstack, Bloomberg, Relativity Space, Firefly, MasterCard, Visa, Two Sigma, Citadel, as well as other major financial services firms, elite hedge funds, Google-backed tech start-ups, and major software firms.
 <br/>
 <br/>
 Our talent solutions include Permanent Placement, Contract Staffing, Executive Search, and Dedicated Recruiting Services (RPO). Find out more at www.andiamogo.com
</div>


Senior Manager, Talent Acquisition

The New York Public Library

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><b><br>
This is not a remote role; this role is hybrid and requires three days a week in the office in NYC</b></div><div></div><div><b><br>
Job Summary</b></div><div></div><div><br>
NYPL is hiring a Software Engineering Manager to help lead our research teams in developing our suite of discovery and access tools. These include the Research Catalog, which provides access to over 20 million volumes and Digital Collections, which provides access to over a million digitized assets, as well as other tools that provide access to NYPL&rsquo;s extensive archives and special collections. These patron-facing applications are backed by a set of data pipelines and APIs that support discovery and ensure that patrons can request materials, make research appointments and order high-resolution scans, among other options. This role will ensure that these systems are maintained while helping lead strategic work that will help NYPL build a unified experience for our research patrons, ensuring that they have easy access to the incredible wealth of NYPL&rsquo;s collections.</div><div></div><div><br>
The Software Engineering Manager will manage 2 high performing teams of engineers that develop and maintain these tools, working to both continue their work and level them up in terms of skills and practices. Additionally this role will contribute to the technical leadership of NYPL Digital by helping set standards for best practices in development and other technical areas. It will be a key member of our engineering leadership and help ensure that our strategic priorities are well defined, deliverable and in line with the teams&rsquo; work. They will have the opportunity to partner with departments across NYPL to identify and deliver on shared priorities, helping continue NYPL&rsquo;s position as a leader in library technology.</div><div></div><div><b><br>
We are looking for someone we can count on to:</b></div><div>
<b>Own</b>:</div><ul>
<li>The day-to-day development work and priorities for the Research engineering teams</li>
<li>Strategic priorities and projects for the Research teams, including new feature development and the shipping of new products</li>
<li>Overall development roadmaps for the Research teams, ensuring capacity to tackle product work as well as routine maintenance and technical debt</li>
<li>A broad base of technical knowledge to be able to identify solutions for difficult problems in our Research products</li>
<li>Relationships between the Research engineering teams and both our internal Product/Project teams as well as stakeholders across NYPL</li>
</ul><div><b>Teach</b>:</div><ul>
<li>Support and mentor Research engineers, helping them deliver results on time and in accordance with department standards</li>
<li>Present on their and the team&rsquo;s work to technical and non-technical stakeholders</li>
<li>Build support for Research&rsquo;s work among interested parties across NYPL</li>
<li>Align approaches to development between engineering teams, sharing best practices</li>
</ul><div><b>Learn:</b></div><ul>
<li>Gain an understanding of library science practices, especially around the metadata standards and practices used in NYPL&rsquo;s Research systems</li>
<li>Investigate the connections between NYPL&rsquo;s different research tools to learn how records and metadata can be shared and connected between them</li>
<li>Collaborate with Engineering leadership to help improve NYPL Digital&rsquo;s culture and implement best practices is software development</li>
</ul><div><b>Improve</b>:</div><ul>
<li>Grow as a team member, collaborating with other NYPL engineers to solve problems</li>
<li>Retire legacy applications and replace them with modern, streamlined solutions</li>
<li>Identify hidden connections between our collections and design ways to surface them</li>
</ul><div><b>Some expectations for this role are that within:</b></div><div>
<b>1 month</b>, this person will:</div><ul>
<li>Build an understanding of NYPL&rsquo;s Research products and architecture</li>
<li>Meet with engineering team members as well as key stakeholders to understand the team&rsquo;s current workstreams and strategic priorities</li>
<li>Review and understand their teams&rsquo; current development practices and workflows</li>
<li>Collaborate with other engineering leaders to understand the current state of the engineering organization and its priorities</li>
</ul><div><b>3 months</b>, this person will:</div><ul>
<li>Understand the Research teams&rsquo; codebases, their status and development needs</li>
<li>Build a picture of the status of engineering team members with regards to the status of their work and their annual goals</li>
<li>Participate in design and priority discussions with product and project management</li>
<li>Lead conversations about the Research teams&rsquo; development progress and help report on status to Digital leadership</li>
</ul><div><b>6 months and beyond</b>, this person will:</div><ul>
<li>Provide mentorship to engineering team members on both project based work and longer term career goals</li>
<li>Regularly influence design and architecture discussions for Research products</li>
<li>Collaborate with engineering leadership to deliver new features across NYPL and facilitate the adoption of best practices based development in the department</li>
<li>Take overall responsibility for new engineering projects, coordinating engineers on the Research teams</li>
<li>Help lead product development by taking accountability for delivery, mentoring developers, fostering collaboration and generally aiding the adoption of best practices</li>
<li>Influence and empower the team to build useful, accessible applications in a sustainable and maintainable way</li>
</ul><div><b>Responsibilities:</b></div><ul>
<li>Manage the work and output of 6-8 engineers across NYPL&rsquo;s Research teams communicating priorities and system requirements clearly</li>
<li>Collaborate with the Research teams to build innovative and forward-looking applications for our patrons and staff</li>
<li>Work with product and project leadership to estimate the feasibility and complexity of new products and features</li>
<li>Hire, mentor and coach engineers on best practices and career growth</li>
<li>Foster a psychologically safe team environment &mdash; be transparent about challenges, failures, and successes, and encourage staff to ask questions, voice concerns, and engage critically with the work.</li>
<li>Research and recommend solutions driven by data and cost-benefit analysis, with an emphasis on automation and efficiency.</li>
<li>Encourage and enable engineers to adopt AI coding tools and agentic workflows where they improve quality, velocity, or developer experience, while maintaining strong code review, testing, and security practice.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Required Education, Experience &amp; Skills</b></h3><div><b><br>
Required Education and Certifications</b></div><ul><li>
Bachelor&rsquo;s Degree -OR-</li></ul><div><b>
Required Experience</b></div><ul>
<li>Equivalent 7 - 10 + years of hands-on development experience on relevant tech stack</li>
<li>At least 3 - 5 + years experience managing one or more engineering teams</li>
</ul><div><b>Required Skills</b></div><ul>
<li>Strong leadership, mentoring, coaching and decision-making skills</li>
<li>Excellent written and verbal communication skills</li>
<li>Demonstrated ability to level up individual engineers and engineering teams</li>
<li>Hands-on familiarity with modern AI coding assistants and agentic development tools (e.g., Claude Code, GitHub Copilot, Cursor, or comparable), and a point of view on where they help and where they don't</li>
<li>Track record of leading major technical initiatives to solve complex technical problems</li>
<li>Knowledge of non-technical strategies for solving team, culture and process problems</li>
<li>Experience establishing documentation standards and practices</li>
<li>Expertise in Python application development and system design, including production experience with Python web frameworks</li>
<li>Expertise in data pipeline architecture, data stores, queue processing and other tools</li>
<li>Strong understanding of system architecture and design patterns as well as cloud infrastructure (AWS, GCP, etc)</li>
<li>Strong understanding of DevOps practices and their impacts on technical delivery</li>
<li>Strong problem-solving skills and ability to navigate through ambiguity and drive results.</li>
</ul><div><b>Managerial/Supervisory Responsibilities:</b></div><ul>
<li>Support team of 6-8 engineers in their day-to-day work</li>
<li>Coach team members on both hard and soft skills</li>
<li>Provide feedback on team performance and motivate team to deliver on project goals</li>
<li>Keep team accountable and ensure delivery</li></ul><br>
<h3 class="jobSectionHeader"><b>
More...</b></h3><div><br>
<b>
Core Values</b><br>
<i>All team members are expected and encouraged to embody the NYPL Core Values:</i>
</div><ul><li>Be <b>Helpful</b> to patrons and colleagues</li>
<li>Be <b>Resourceful</b> in solving problems</li>
<li>Be <b>Curious</b> in all aspects of your work</li>
<li>Be <b>Welcoming</b> and <b>Inclusive</b>
</li></ul><div><b>Work Environment</b></div><ul>
<li>Hybrid work environment; requires onsite work in NYC three days a week</li>
<li>Office environment</li>
</ul><div><b>Physical Duties</b></div><ul><li>
N/A</li></ul><div>
<b>Pre-Placement</b> <b>Physical Required?</b>
</div><ul><li>No</li></ul><div><b>
Union/Non Union</b></div><ul><li>
 Non-Union</li></ul><div><b>
FLSA Status</b></div><ul><li>
Exempt</li></ul><div><b>
Schedule</b></div><ul>
<li>Monday - Friday; 9-5</li>
<li>Hybrid work environment, requires work in NYC three days a week</li>
</ul><div><i>This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.</i><br>
<br>
<b><i>The New York Public Library</i></b><i> </i><b><i>Salary Statement</i></b>
</div><div>
<br>
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.</div><div></div><div><br>
Union Salaries are determined by collective bargaining agreement(s).</div><h3 class="jobSectionHeader"><b><br>
About The New York Public Library</b></h3><div>
The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations&mdash;including research and branch libraries&mdash;throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.</div></div>

Software Engineering Manager, Research

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