client service representative (specialty practice)

call center rep

call center representative Jobs in New York

call center representative

client service associate Jobs in New York

client service associate

client service representative (specialty practice) Jobs in New York

client success executive Jobs in New York

client success executive

remote client support representative

Notchwood Landscape

Job Overview Notchwood Landscape, a leading provider of specialised landscape design, installation, and maintenance services, is seeking a dedicated and professional Online Chat Representative to join our team. This is a full-time, fully remote position. The successful candidate will be the first point of contact for our residential and commercial clients, embodying our commitment to quality and exceptional customer satisfaction. This role offers a competitive hourly rate of $22 - $26 USD. Responsibilities * Engage with prospective and existing clients via online chat to answer inquiries promptly and professionally. * Provide detailed information regarding our full range of landscaping services, including design, installation, and maintenance programmes. * Assist clients with scheduling consultations, service appointments, and follow-ups. * Identify and assess customer needs to achieve satisfaction and generate potential sales leads. * Resolve client issues and complaints with empathy and efficiency, escalating complex cases to the relevant department when necessary. * Accurately record and maintain client interaction details in our company database. * Develop and maintain a comprehensive knowledge of the company’s services and processes. Qualifications * Demonstrable experience in a customer service, online support, or similar client-facing role. * Exceptional written communication and interpersonal skills, with impeccable grammar and attention to detail. * Strong typing proficiency and the ability to manage multiple chat conversations simultaneously. * A high degree of professionalism and a patient, customer-oriented approach. * The ability to work independently and effectively in a remote environment. * Excellent problem-solving abilities and a proactive mindset. * An interest in or prior experience within the landscaping or horticulture industry would be advantageous. Benefits * Work from the comfort of your own home with a fully remote position. * Receive a competitive hourly wage. * Opportunity to be part of a reputable company dedicated to creating beautiful outdoor spaces.

Online Chat Representative (Remote)

Portermatt Electric Inc

Job Overview Portermatt Electric Inc. is a leading provider of quality and safe services for the commercial electrical industry. Since 1998, our mission has been to exceed customer expectations through our core values of honesty, dependability, and integrity. We are committed to fostering a friendly work environment and building lasting partnerships that ensure mutual success. We are currently seeking a dedicated and professional Remote Customer Service Representative to join our team. This is a Full-Time, remote position for candidates based in the United States. As the first point of contact for our clients, you will play a crucial role in upholding our reputation for excellence. The ideal candidate will be a clear communicator, an adept problem-solver, and passionate about delivering an outstanding customer experience. The salary for this position is $25 - $36 per hour, commensurate with experience. Responsibilities * Serve as the primary point of contact for customer enquiries via phone, email, and online platforms. * Provide accurate and helpful information regarding our services, pricing, and scheduling. * Efficiently manage and resolve customer issues and complaints with professionalism and empathy. * Schedule service appointments and coordinate with our technical teams to ensure timely service delivery. * Maintain detailed and accurate records of all customer interactions, transactions, and correspondence in our CRM system. * Process service requests, forms, and applications in a timely manner. * Follow up with customers to ensure their issues are resolved and they are satisfied with our service. * Collaborate with internal departments to streamline processes and improve the overall customer experience. * Consistently represent the company’s values of honesty, dependability, and integrity in all communications. Qualifications * Proven experience in a customer service, client support, or a similar role. * Exceptional verbal and written communication skills with a professional telephone manner. * Strong problem-solving skills and the ability to think on your feet. * Proficiency in using CRM software and other standard office applications. * Excellent organisational and time-management skills, with the ability to multitask effectively. * A high degree of empathy, patience, and a customer-centric attitude. * The ability to work independently and effectively in a remote setting. * A dedicated, quiet home office space with a reliable, high-speed internet connection is required. * Experience in the electrical or a related trade industry is advantageous but not essential.

Remote Customer Service Representative

SHANKAR DISTILLERS

We are seeking a detail-oriented and dependable Remote Virtual Survey Program Representative to support online survey and market research initiatives. In this role, you will participate in survey projects, review and validate responses, maintain accurate records, and assist with data collection activities. The ideal candidate is organized, self-motivated, and comfortable working independently while following project guidelines and maintaining data confidentiality.<h3>Responsibilities</h3><ul><li>Participate in online survey and research programs according to project requirements.</li><li>Review and accurately complete surveys within established deadlines.</li><li>Verify survey information for completeness and consistency.</li><li>Record and organize survey responses using company systems or databases.</li><li>Maintain accurate records of completed assignments and participation.</li><li>Follow survey instructions and quality standards to ensure reliable data collection.</li><li>Report technical issues or inconsistencies encountered during survey activities.</li><li>Communicate with supervisors regarding project updates, scheduling, or questions.</li><li>Protect confidential information and comply with company privacy and data security policies.</li><li>Meet productivity, participation, and quality expectations.</li><li>Assist with administrative tasks related to survey and research projects as assigned.</li></ul><h3>Required Qualifications</h3><ul><li>Previous experience in data entry, customer service, administrative support, or market research is preferred but not required.</li><li>Strong attention to detail and accuracy.</li><li>Basic computer skills, including proficiency with Microsoft Office and Google Workspace.</li><li>Excellent written communication and organizational skills.</li><li>Ability to follow detailed instructions and work independently.</li><li>Reliable high-speed internet connection and access to a computer or laptop.</li><li>Ability to manage time effectively and meet deadlines.</li></ul><h3>Work Environment</h3><ul><li>Fully remote, work-from-home position.</li><li>Full-time or part-time schedules may be available.</li><li>Flexible working hours depending on project availability.</li></ul>

Remote Virtual Survey Program Representative Full-Time / Part-Time

School of Science and Technology

We are searching for a polite, professional call center 
representative to work closely with other team members to provide 
outstanding service to our customers by answering questions, handling 
complaints, and troubleshooting problems with our products and services.
 The call center representative may handle a high volume of inbound or 
outbound calls or both and should seek to create a positive experience 
for each caller. They will listen to clients to understand the reason 
for their call, address all questions or complaints, and provide an 
accurate and efficient response.To be a successful call center 
representative, you should be customer-focused, detail oriented, and 
efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3>Call Center Representative Responsibilities:</h3><ul><li>Answering
 or making calls to clients to learn about and address their needs, 
complaints, or other issues with products or services.</li><li>Responding
 efficiently and accurately to callers, explaining possible solutions, 
and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3>Call Center Representative Requirements:</h3><ul><li>High school diploma or equivalent.</li><li>More education or experience may be preferred.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul>

Job Overview We are seeking a dedicated and professional Chat Support Agent to join our team on a Full-Time basis. &nbsp;As a Chat Support Agent, you will be the first point of contact for our community, providing essential support and information to parents, students, and prospective families, and playing a key role in upholding our commitment to excellence. Responsibilities * Respond promptly and professionally to enquiries received through our live chat and other digital communication channels. * Provide accurate information regarding admissions, school programmes, events, and general school policies. * Assist users with navigating our website and student portals, troubleshooting technical issues where possible. * Escalate complex or unresolved issues to the appropriate internal department for further assistance. * Maintain detailed and accurate records of all customer interactions and resolutions. * Contribute to the development of our support resources, such as FAQs, to empower users. * Uphold the professional and caring reputation of SST in every interaction. * Identify and report on trends in customer enquiries to help improve our services. Qualifications * Proven experience in a customer service, chat support, or a similar client-facing role. * Exceptional written communication skills, with a strong command of grammar and punctuation. * Excellent typing speed and the ability to manage multiple conversations simultaneously. * Strong problem-solving skills and a patient, empathetic approach to customer support. * The ability to work independently and manage your time effectively. * Proficiency in using helpdesk software and CRM systems is highly desirable. * A genuine interest in the education sector and a commitment to supporting the mission of SST. Compensation * This position offers a competitive hourly wage ranging from $17 to $47 USD, commensurate with experience and qualifications. &nbsp;

Call Center Rep

Princeton10

<div><div>We are looking for an experienced Associate Director, Social Analytics to lead our analytics team and help clients turn complex data into meaningful business decisions. You will play a pivotal role in shaping our analytics practice by developing talent, establishing scalable processes, and delivering strategic insights that drive client success and business growth. You will partner closely with Client Services and technical teams to build strong client relationships, identify opportunities for innovation, and ensure analytics You will report to the Head of Marketing Analytics.

This role is open to fully remote candidates in the United States. Travel will be required up to 5% to client sites.
</div>
<h3 class="jobSectionHeader">Responsibilities</h3><div>

Client Partnership &amp; Business Growth
<ul>
<li>Build trusted relationships with clients by serving as a strategic analytics partner and translating complex data into clear, actionable recommendations.
</li>
<li>Partner closely with Client Services and technical teams to deliver integrated analytics solutions that align with client goals.
</li>
<li>Present insights and recommendations with confidence, helping clients understand performance, identify opportunities, and make data-driven decisions.
</li>
<li>Identify opportunities to deepen client partnerships, contribute to account growth, and support new business initiatives.
</li>
</ul>Analytics Strategy &amp; Delivery
<ul>
<li>Develop measurement strategies, reporting frameworks, and performance insights that help clients make informed business decisions.
</li>
<li>Balance strategic thinking with hands-on analytics work, providing guidance on complex client challenges and ensuring high-quality deliverables.
</li>
<li>Drive innovation by identifying opportunities to automate reporting, improve workflows, and scale analytics capabilities.
</li>
<li>Champion best practices that strengthen data quality, reporting consistency, and operational excellence.
</li>
<li>Identify opportunities to leverage AI, automation, and emerging technologies to improve efficiency, reporting, and client value.
</li>
</ul>People Development &amp; Operational Excellence
<ul>
<li>Own the performance, development, and operational success of the analytics team.
</li>
<li>Lead analytics operations, including resource planning, team prioritization, workload management, and continuous improvement of delivery processes.
</li>
<li>Monitor utilization, delivery quality, and profitability while partnering with leadership on staffing and growth planning.
</li>
<li>Establish scalable team processes, reporting cadences, and best practices that improve consistency, efficiency, and quality across the analytics function.
</li>
<li>Set clear expectations, provide ongoing feedback, and support the professional growth and success of your team.
</li>
<li>Partner with cross-functional teams to strengthen collaboration and continuously improve how analytics supports the business.
</li>
</ul></div><h3 class="jobSectionHeader">Requirements</h3><ul>
<li>Bachelor&rsquo;s degree in a related field plus 9 years of relevant experience; at least 3 years of experienceleading a team</li>
</ul>
<ul><li>Demonstrated success leading analytics teams in an agency, consulting, or other fast-paced professional services environment.
</li>
<li>Familiarity with social listening tools
</li>
<li>Strong experience with digital analytics tools such as Google Analytics, Google Tag Manager, and Looker and/or Tableau.
</li>
<li>Proven ability to communicate complex data through compelling storytelling and build trusted client relationships.
</li>
<li>Experience developing scalable analytics processes and driving continuous improvement.
</li>
<li>Healthcare agency or life sciences experience is preferred.
</li>
</ul><div>We provide base salary, bonus and benefits to our employees.</div><div>

Interested in working with us? Apply online today.

Not an agency*

The layer-laden teams. The prehistoric processes. The impersonal, ego-driven dog-and-pony shows. Take what you think you know about agencies and burn it. P10 was born of the idea that if something isn&rsquo;t working&mdash;or could work better&mdash;change it. And that&rsquo;s exactly what we did. We know that what we&rsquo;re not makes us who we are. And we&rsquo;re not just another agency. We are people driven by a palpable passion and purpose, felt by our clients from the very first conversation.
P10 brings together a team of diverse, remote-only seasoned professionals to deliver exceptional value for our clients. Dare to do something different - join us.
</div>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Associate Director, Social Analytics

Corcoran Legends Realty Company 

*About Us*Corcoran Legends Realty Management is a results-driven real estate company helping clients buy, sell, and invest with confidence. We deliver expert guidance, local market knowledge, and exceptional service. *Role Overview*We’re looking for a detail-oriented Virtual Assistant to support our real estate team with daily operations, client communication, and data management. *Key Responsibilities:*- *Admin Support*: Manage emails, calendars, and schedule showings/appointments- *Data Entry*: Update MLS listings, CRM, spreadsheets, and property files- *Client Communication*: Respond to buyer/seller/renter inquiries via phone, email, and text- *Marketing Support*: Assist with social media posts, listing descriptions, and flyers- *Document Prep*: Contracts, lease agreements, and transaction paperwork organization- *Research*: Market comps, lead generation, and vendor coordination *Requirements:*- 1+ years VA or admin experience, real estate experience a plus- Strong skills in Google Workspace, Microsoft Office, CRM tools- Excellent written + verbal communication skills- Highly organized, reliable internet, and able to work independently- Knowledge of MLS, Zillow, or property management software is a bonus *Benefits:* Flexible remote schedule, growth opportunities, commission bonuses on referrals. Apply now and help us grow Corcoran Legends Realty Management!

Remote Virtual Assistant

Irving Fund

<div>
 
 
 Company Description
 
 
 
 Founded in 2016, Irving Fund is a leading facilitator of Credit Based SBA 7(a) Loans and Revolving Credit Facilities. Irving Fund has facilitated over $1 billion in SBA 7(a), Credit Lines, and non-bank term loans, streamlining the lending process for banks and partners.
 
 
 
 
 
 
 Credit Analyst &ndash; Hybrid (4 Days In-Office, 1 Days Remote) | Full Benefits
 
 
 
 We are seeking a
 
 Credit Analyst
 
 to join our growing team. This
 
 hybrid role (4 days in-office, 1 days remote)
 
 combines
 
 financial analysis
 
 with
 
 customer interaction
 
 , making it ideal for professionals who excel in both
 
 data-driven decision-making
 
 and
 
 client communication
 
 .
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Analyze financial statements and credit profiles to assess risk and determine eligibility for small business financing.
 </li>
 <li>
 Communicate directly with business owners to gather necessary information and provide guidance throughout the funding process.
 </li>
 <li>
 Collaborate with the sales and underwriting teams to structure financing solutions that align with company policies and risk guidelines.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Finance, Business, Economics,
 
 or a related field.
 </li>
 <li>
 Strong
 
 analytical skills
 
 with the ability to assess financial data and risk factors.
 </li>
 <li>
 Excellent
 
 communication and interpersonal skills
 
 to interact with business owners and internal teams.
 </li>
 <li>
 Ability to work in a
 
 fast-paced environment
 
 and manage multiple tasks efficiently.
 </li>
 <li>
 Prior experience in roles requiring
 
 financial analysis, problem-solving, or client interaction
 
 is a plus.
 </li>
 </ul>
 
 
 What We Offer:
 
 
 <ul>
 <li>
 
 Hybrid Work Schedule
 
 &ndash; 4 days in-office, 1 days remote.
 </li>
 <li>
 
 Comprehensive Benefits Package
 
 &ndash; Health, dental, vision,
 
 401(k)
 
 , and more.
 </li>
 <li>
 
 Professional Growth
 
 &ndash; Opportunities for advancement within a growing organization.
 </li>
 <li>
 
 Competitive Compensation
 
 &ndash; Salary plus potential performance-based incentives.
 </li>
 </ul>
 
 If you are looking for an opportunity to leverage your
 
 financial expertise
 
 while engaging directly with business owners, we encourage you to apply.
 
 
 
 Apply now to join our team!
 
 
</div>

Credit Analyst

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