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executive administrative assistant Jobs in New York

executive administrative assistant

virtual office assistant

Hospice & Palliative Care

Job Overview Job Title: Virtual Assistant Company: Hospice &amp; Palliative Care Location: Remote Employment Type: Full-Time Salary: $250 - $450 USD per day Hospice &amp; Palliative Care is seeking a compassionate and highly organised Virtual Assistant to provide essential administrative support to our dedicated care team. We are deeply honoured to work with outstanding people who are fully committed to meeting the needs of our patients and their families. As a Virtual Assistant, you will play a crucial role in ensuring our operations run smoothly, allowing our clinical staff to focus on what they do best: sharing life’s journey with patients and providing exceptional end-of-life care. This is a unique opportunity to contribute to a meaningful mission within a supportive and connected community. Responsibilities * Manage calendars, schedule appointments, and coordinate virtual meetings for the care team. * Handle email and phone correspondence with professionalism, empathy, and discretion. * Prepare, format, and edit documents, reports, and presentations. * Maintain confidential records and manage data entry tasks with a high degree of accuracy. * Provide general administrative support, including organising digital files and resources. * Assist in coordinating team projects and tracking progress on key initiatives. * Act as a reliable point of contact for internal team members, ensuring clear and timely communication. Qualifications * Proven experience as a Virtual Assistant, Administrative Assistant, or in a similar remote support role. * Exceptional organisational, planning, and time-management skills. * Excellent written and verbal communication abilities with a keen eye for detail. * High level of proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other standard office software. * The ability to handle sensitive and confidential information with the utmost integrity. * A proactive, self-motivated, and resourceful work ethic. * Experience in a healthcare, hospice, or non-profit environment is highly desirable but not essential. * A compassionate and empathetic nature that aligns with our core values. What We Offer * A competitive daily rate of $250 - $450 USD. * The flexibility and convenience of a fully remote working arrangement. * The profound opportunity to be part of a mission-driven organisation that makes a real difference in people's lives. * A supportive, collaborative, and caring team environment where your contribution is truly valued.

Virtual Assistant

Above the Barre Dance Academy

We are looking for a highly organized and detail-oriented Remote Executive Assistant to support senior executives. You will manage calendars, coordinate meetings, handle communications, organize travel, and assist with various tasks. This role requires strong organizational skills, professionalism, discretion, and the ability to work independently from home. To succeed in this role, you should know the Microsoft Office suite well, be quick at solving problems, and have prior experience as an executive or administrative assistant. Key Responsibilities:- Manage executive calendars, schedule appointments, and coordinate meetings.- Organize virtual meetings, prepare agendas, and take meeting notes as needed.- Handle email correspondence and respond to inquiries for executives.- Arrange business travel, accommodations, and prepare itineraries.- Prepare reports, presentations, spreadsheets, and other business documents.- Keep confidential records and handle sensitive information carefully.- Coordinate projects and follow up on tasks to ensure they are completed on time.- Assist with data entry, document management, and file organization.- Communicate effectively with internal teams, clients, and external partners.- Perform other administrative duties as assigned. Qualifications:- High school diploma or equivalent; an associate's or bachelor's degree is a plus.- Previous experience as an Executive Assistant, Administrative Assistant, or in a similar role is preferred.- Excellent verbal and written communication skills.- Strong organizational, time management, and multitasking skills.- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and virtual tools like Microsoft Teams or Zoom.- Ability to work independently while being accurate and detail-oriented.- Reliable high-speed internet and a quiet home workspace. Preferred Skills:- Strong problem-solving and decision-making skills.- Professional demeanor and good interpersonal skills.- Ability to prioritize tasks and meet deadlines in a fast-paced environment.- Flexibility to support various executive and administrative tasks. Benefits:- Competitive pay.- 100% remote work.- Flexible work schedule (if applicable).- Paid training and ongoing professional development.- Opportunities for career growth and advancement.- Paid time off and comprehensive employee benefits (eligibility based on employment status).

Remote Executive Assistant (Work From Home)

Sunher Royal Company

<h2>Job Overview  </h2>We are seeking a highly organized, detail-oriented, and proactive Remote Data Entry / Executive Assistant to join our remote team. This position is ideal for a professional who excels at administrative support, data management, and executive coordination while maintaining a high level of accuracy, confidentiality, and professionalism.The successful candidate will be responsible for providing executive administrative support, maintaining accurate records, coordinating schedules, managing communications, and performing data entry tasks to ensure smooth day-to-day business operations.  <h2>Key Responsibilities  </h2>Accurately enter, update, and maintain company records, databases, and confidential information.Provide administrative support to executives and management teams.Manage calendars, schedule appointments, meetings, and virtual conferences.Prepare, edit, and organize correspondence, reports, presentations, and other business documents.Respond to emails, phone calls, and other communications professionally and promptly.Organize electronic files and maintain accurate documentation and records.Coordinate travel arrangements, meeting logistics, and expense reports as required.Perform document management, filing, and record-keeping while ensuring data accuracy.Assist with special projects, research, and general administrative tasks.Maintain confidentiality when handling sensitive company and executive information.Collaborate with internal departments to ensure efficient workflow and operational support.Perform additional administrative duties as assigned.  <h2>Qualifications  </h2>High school diploma or equivalent required; an associate's or bachelor's degree is preferred.Previous experience in data entry, executive assistance, administrative support, or office administration is preferred.Excellent written and verbal communication skills.Exceptional organizational and time-management abilities.Strong attention to detail and a high level of accuracy.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.Excellent typing and computer skills.Ability to prioritize multiple tasks and meet deadlines in a remote work environment.Strong problem-solving and interpersonal skills.Ability to work independently while maintaining professionalism and confidentiality.  <h2>Preferred Skills  </h2>Experience with CRM systems, document management software, and scheduling tools.Knowledge of virtual collaboration platforms such as Microsoft Teams or Zoom.Strong multitasking and project coordination abilities.Professional demeanor with excellent customer service and communication skills.  <h2>Benefits  </h2>Competitive salary with performance-based growth opportunities.Fully remote work environment.Flexible work schedule.Paid training and professional development opportunities.Career advancement within a growing organization.Paid time off and holiday benefits.Comprehensive benefits package for eligible employees.Supportive, collaborative, and professional work environment.  If you are a motivated professional with exceptional organizational skills and a passion for administrative excellence, we encourage you to apply for this exciting opportunity to grow your career as a Data Entry / Executive Assistant.

Data Entry / Executive Assistant

One Medical

<div>
 
 About Us
 
 
 
 One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn&rsquo;t your average doctor&rsquo;s office. We&rsquo;re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
 
 
 In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we&rsquo;re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
 
 
 
 The Opportunity
 
 
 
 As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you&rsquo;ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
 
 
 You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.
 
 
 
 What You&rsquo;ll Likely Work On
 
 
 
 <ul>
 <li>
 Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
 </li>
 <li>
 Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
 </li>
 <li>
 Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals
 </li>
 <li>
 Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
 </li>
 <li>
 Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
 </li>
 <li>
 All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
 </li>
 <li>
 Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
 </li>
 <li>
 Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
 </li>
 <li>
 Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work
 
 
 </li>
 </ul>
 These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
 
 
 
 What You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
 </li>
 <li>
 Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 A High School Diploma or equivalent
 </li>
 <li>
 Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
 </li>
 <li>
 Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
 </li>
 <li>
 A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
 </li>
 <li>
 A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
 
 
 </li>
 </ul>
 One Medical is committed to fair and equitable compensation practices.
 
 
 The range for this role is $24 to $26 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/
 
 
 This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm based in person at the Tribeca in New York, NY.
 
 
 
 Benefits
 
 
 
 
 One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
 
 
 
 Taking care of you today
 
 
 <ul>
 <li>
 Paid sabbatical for every five years of service
 </li>
 <li>
 Free One Medical memberships for yourself, your friends and family
 </li>
 <li>
 Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
 </li>
 <li>
 Competitive Medical, Dental and Vision plans
 </li>
 <li>
 Pre-Tax commuter benefits
 </li>
 <li>
 PTO cash outs - Option to cash out up to 40 accrued hours per year
 
 
 </li>
 </ul>
 Protecting your future for you and your family
 
 
 <ul>
 <li>
 401K match
 </li>
 <li>
 Credit towards emergency childcare
 </li>
 <li>
 Company paid maternity and paternity leave
 </li>
 <li>
 Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
 </li>
 <li>
 Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
 
 
 </li>
 </ul>
 
 In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
 
 
 
 <ul>
 <li>
 Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
 </li>
 <li>
 UpToDate Subscription - An evidence-based clinical research tool
 </li>
 <li>
 Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
 </li>
 <li>
 Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
 </li>
 <li>
 Discounted rate to attend One Medical&rsquo;s Annual REAL primary care conference
 
 
 </li>
 </ul>
 One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
 
 
 One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
</div>

Phlebotomist / Administrative Assistant (Tribeca)

Bell Curves

Test-Prep Teachers Wanted &mdash; In-Person &amp; Online Courses!Company OverviewBell Curves (www.bellcurves.com) is seeking engaging, reliable teachers for test-prep courses across the ISEE, SSAT, SHSAT, SAT, and Regents exams, both in-person and online. In-person programs run during the school week and Saturdays, with schedules ranging from morning to late afternoon, across all five NYC boroughs. We're also expanding our online course offerings and are looking for tutors comfortable teaching test-prep content in a virtual classroom setting.Bell Curves is an educational services company committed to expanding access to high-quality, affordable education through partnerships with schools, nonprofits, and community-based organizations.Bell Curves teachers are provided paid training before they teach their first course. Starting pay is $35-$40 per hour, based on experience and performance during training. Experienced test-preparation teachers qualify for a starting rate of $45-$50 per hour.Benefits - Paid training provided before first assignment - Professional development assistanceQualifications and SkillsNo formal teaching experience is required. We're looking for people who either have experience teaching OR have strong knowledge of one or more of our exams (ISEE, SSAT, SHSAT, SAT, Regents), and who bring the following: - A great personality and genuine enjoyment of working with students and families - The ability to manage a classroom and keep students engaged - Comfort handling different personalities and navigating conflict calmly and professionally - Strong, clear communication skills - A commitment to consistent, reliable availability - Dedication to providing an excellent experience for students and families - For online roles: comfortable delivering instruction and managing student engagement in a virtual classroomImportant Fit CriteriaWe will not proceed with candidates who: - Cannot commit to their selected format (in-person or online) once assigned - Cannot provide consistent, reliable hours of availability - Do not meet screening requirements (education, location/tech setup, availability) - Are unable to commit to scheduled class times once assignedThis role requires reliability and follow-through above all.Responsibilities - Deliver Bell Curves test-preparation content (ISEE, SSAT, SHSAT, SAT, or Regents) to K-12 students (6-25 students per class, in-person or online) - Adapt lessons to diverse learners and varying schedules - Manage the classroom and maintain a positive, focused learning environment - Reliably adhere to confirmed program schedules and consistent availability - Communicate with the Bell Curves office in a timely manner - For online roles: maintain a stable, professional virtual teaching environment (reliable internet, camera, quiet space)NOTE: We have in-person teaching opportunities available in all boroughs, and online teaching opportunities available regardless of location.Bell Curves is proud to be an Equal Opportunity Employer and encourages individuals of all backgrounds to apply.Job Type: Part-timePay: $35.00 - $50.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid training</li><li>Professional development assistance</li></ul>Application Question(s):<ul><li>Do you currently hold a Bachelor's degree OR are you actively enrolled in a Bachelor's program?</li><li>Do you have prior teaching experience (academic, tutoring, enrichment, or volunteer teaching)?</li><li>Are you available and willing to teach in-person (not remote)?</li><li>If online: do you have reliable internet access and a quiet space suitable for virtual teaching?</li><li>Are you comfortable teaching and managing classrooms of K&ndash;12 students in group settings (not limited to tutoring or small‑group instruction)?</li><li>If in-person: Are you willing and able to reliably commute to in‑person teaching locations?</li></ul>Work Location: In person

Test Prep Teachers Wanted! (Part-Time, In-Person & Remote) - NY

DLA Piper

<div>DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let&rsquo;s see what we can achieve. Together.
Summary
The Executive Assistant, working in collaboration with and in support of the firm&rsquo;s strategic initiatives , provides high-level executive assistance to partners and/or members of senior leadership of the firm. The Executive Assistant connects departments to provide comprehensive support, anticipating needs while effectively and proactively meeting timelines and priorities. The role completes a broad variety of tasks including partnering with leadership, partners, and other key stakeholders to execute firm initiatives, managing calendars; preparing project-based budgets; preparing documents and composing confidential and/or sensitive correspondence; arranging complex and detailed travel plans, itineraries, and agendas; and ensuring meetings, supporting materials and events are executed efficiently and effectively.
 
 
Location
This position is located in our New York office and offers a hybrid work schedule.
 
 
Responsibilities
<ul><li>Performs practice area support responsibilities for assigned partners.
</li><li>Manages sensitive matters with a high level of confidentiality and discretion, especially decisions directly impacting the operations of the firm. Navigates dynamic political situations with excellent judgment and situational awareness.
</li><li>Develops and maintains professional relationships, ensuring efficient teamwork and providing clear and timely information. Works collaboratively and proactively with others to facilitate timely and effective implementation of strategic plans, objectives, and projects, managing timelines and executing simultaneous deliverables.
</li><li>Prepares Word, Excel, PowerPoint presentations, agendas, reports, spreadsheets, and other documents. Maintains reports and spreadsheets and distributes on a regular basis.
</li><li>Coordinates events, seminars, and retreats, managing logistics, engaging vendors, and preparing materials to ensure a successful event.
</li><li>Works proactively with lawyers, firm leadership, and various departments preparing materials for various meetings, events, and projects.
</li><li>Analyzes and reviews contract proposals for various projects, performing cost analysis against the budget.
</li><li>Coordinates and participates in department, practice group, committee, and firm meetings, preparing agendas and meeting materials, managing logistics and engaging appropriate parties to ensure a successful meeting.
</li><li>Prepares communications and materials on behalf of partners, departments, practice area and/or firm leadership, which may include confidential correspondence and documents.
</li><li>Plans and manages complex travel arrangements, provides itineraries and travel documents and processes expense reports.
</li><li>Organizes complex calendars and schedules; resolves scheduling conflicts and partners with key stakeholders and other teams for meeting details.
</li><li>Works closely and proactively with partners and leadership to keep them informed of upcoming commitments and responsibilities, prepares materials in advance, and follows up appropriately.
</li><li>Responds to emails and calls on behalf of partner and/or firm leaders, has extensive direct contact with clients and business contacts.
</li><li>Performs work impacting partner financial viability with client matters.
</li><li>Partners with billing and collections departments, monitoring client budgets for reporting purposes and provides updates to partners and leadership.
</li><li>Maintains paper and electronic filing systems, ensuring compliance with Information Governance policies.
</li><li>Other duties as assigned. 
 
</li></ul>Desired Skills
Excellent communication, interpersonal and time management skills; proven ability to manage projects, meet deadlines and execute deliverables. Commitment to excellence and performs at the highest level possible on a consistent basis. Ability to function well in a fast-paced environment; performs additional duties as assigned. Demonstrates strong work ethics and a flexible, dependable, and positive attitude. Uses discretion, confidentiality, and good judgment to handle practice group, client, and firm leadership matters. Advanced proficiency needed in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
 
 
Minimum Education
<ul><li>High School Diploma or GED. 
 
</li></ul>Preferred Education
<ul><li>Bachelor&rsquo;s degree in Business, Finance or related field preferred. 
 
</li></ul>Minimum Years of Experience
<ul><li>5 years&rsquo; experience providing exceptional administrative support to senior leaders or C-suite executives. 
</li></ul> 
Essential Job Expectations
While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: 
 
<ul><li>Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
</li><li>Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
</li><li>Provide timely, accurate, and quality work product.
</li><li>Successfully meet deadlines, expectations, and perform work duties as required.
</li><li>Foster positive work relationships.
</li><li>Comply with all firm policies and practices.
</li><li>Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
</li><li>Ability to work under pressure and manage competing demands in a fast-paced environment.
</li><li>Perform all other duties, tasks or projects as assigned. 
 
</li></ul>Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.
 
 
Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 
 
Work Environment
The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm&rsquo;s discretion in the future.
 
 
Disclaimer
The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm&rsquo;s discretion at any time. This job description does not change the at-will nature of employment. 
 
Application Process
Applicants must apply directly online instead of sending application materials via email. 
 
Accommodation
Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com . 
 
Agency applications will not be considered. 
 
No immigration sponsorship is available for this position.
 
 
The firm&rsquo;s expected hiring range for this position is $53.07 - $70.32 per hour depending on the candidate&rsquo;s geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. 
 
The compensation offered for employment will also be dependent on other factors including the candidate&rsquo;s experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits, including medical/dental/vision insurance, and 401(k).
 
 
Applicants who are not based in the jurisdiction in which this position is posted and who apply for this role are doing so voluntarily and are not eligible for relocation assistance. Any relocation benefits, if any, are provided only where a relocation is required at the firm&rsquo;s direction and in accordance with applicable policy and law. 
 
#LI-KP1
 
#LI-Hybrid
DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center .</div>

Executive Assistant

Pretium Enterprise Services

<div><div><div>Why Pretium Enterprise Services?
With expert business service capabilities, Pretium Enterprise Services (&ldquo;PES&rdquo;), is integral to the growth, innovation, and transformation of its global operating companies. Partnering with internal and external businesses and stakeholders to rapidly unlock value for its customers, PES delivers with excellence and ownership, enabling scalable growth.
Job Overview</div><div>
A Technology Delivery Specialist is primarily responsible for delivering advanced end-user support across corporate desktops, laptops, printers, and collaboration tools, ensuring a high-quality and responsive support experience. This role serves as an escalation point for complex Service Desk issues, focusing on timely incident resolution, root cause analysis, and continuous improvement of the end-user experience. In addition to core support responsibilities, this position partners with infrastructure, security, and application teams to assist with maintaining and supporting the Microsoft Azure environment and related systems. The role contributes to basic monitoring, troubleshooting, and operational tasks, while following established processes and standards. The ideal candidate brings strong customer service skills, solid troubleshooting ability, and a support-first mindset, with some familiarity with cloud and infrastructure technologies to effectively collaborate across teams and support overall platform reliability and performance.
This role requires onsite work 4 days a week in our office located in New York City.</div><div>
What You&rsquo;ll Do</div><div><ul><li>
Respond to incidents, service requests, and change tasks; perform root-cause analysis and document fixes, known errors, and preventative actions.</li><li>
 Provide Level III Service Desk support and act as an escalation point for Level I/II tickets; troubleshoot complex issues to resolution and ensure end users are supported to satisfaction.</li></ul></div><div><ul><li>
Monitor the Service Desk queue and respond quickly and effectively to requests, process tickets based on priority and SLA commitments.</li></ul></div><div><ul><li>
Install, image, test, and configure new workstations and peripheral equipment; modify workstation configurations, utilities and default settings to meet standards.</li></ul></div><div><ul><li>
Support the setup and maintenance of Azure resources such as virtual machines, storage, and networking, working within established standards and assisting senior engineers as needed.</li></ul></div><div><ul><li>
Assist with onboarding and termination of users, including account provisioning, access changes, and device handoff/collection in coordination with HR and security.</li></ul></div><div><ul><li>
Support physical user moves and workstation setups, ensure workstations have required standard equipment and any approved specialized peripherals.</li></ul></div></div><div><div><ul><li>
Maintain inventory of endpoint equipment and software/licenses, coordinate refreshes and perform timely hardware/software upgrades as required.</li><li>
 Perform endpoint management for Windows 365 Cloud PCs and physical endpoints including provisioning, assignment, configuration profiles, application deployment and device lifecycle activities.</li></ul></div><div><ul><li>
Coordinate and execute endpoint patching and updates (OS and third-party applications), validate compliance, and remediate failed deployments to reduce security risk and downtime.</li></ul></div><div><ul><li>
Support both physical and virtual desktop environments and handheld/mobile devices where applicable, assist with endpoint encryption and endpoint protection troubleshooting.</li></ul></div><div><ul><li>
Work with Infrastructure Engineers to debug and perform root-cause analysis for recurring end-user, network, and platform issues, escalate appropriately and share findings.</li></ul></div><div><ul><li>
Implement and maintain security and resilience controls such as Network Security Groups, backups, patching, vulnerability remediation, and disaster recovery procedures.</li></ul></div><div><ul><li>
Maintain accurate documentation in ticketing/knowledge systems: architecture notes, standard operating procedures, deployment guides, and change records.</li></ul></div><div><ul><li>
Participate in on-call rotation and follow incident management practices (prioritization, communication, escalation) to restore service quickly and safely.</li><li>
Ability to work onsite at our New York City Office 4 days a week.</li></ul></div><div>
Requirements</div><div><ul><li>
High school diploma/GED required; associate or bachelor&rsquo;s degree in computer science, Information Technology, or related field preferred (or equivalent relevant experience).</li></ul></div><div><ul><li>
2+ years of experience supporting cloud and/or infrastructure environments (Azure preferred) and providing enterprise end-user support in a ticket-driven Service Desk environment.</li><li>
 Familiarity with ITSM/IT Support Desk ticketing systems including triage, documentation, and SLA-driven workflows.</li></ul></div><div><ul><li>
Working knowledge of core Azure services: Azure Virtual Network, compute (VMs/App Service), storage, backups, and Azure DNS; familiarity with basic architecture patterns.</li></ul></div></div><div><div><ul><li>
Demonstrated troubleshooting skills across Windows networking fundamentals and monitoring/logs (Azure Monitor/Log Analytics exposure is a plus).</li></ul></div><div><ul><li>
Working knowledge of endpoint and user-support technologies such as Microsoft 365/Office, Active Directory user/group administration, device management and deployment with Microsoft Intune including Windows 365 Cloud PC management.</li></ul></div><div><ul><li>
Ability to document internal procedures and standard operating practices; comfort working with asset inventory and standard workstation build/deployment processes.</li></ul></div><div><ul><li>
Strong communication skills with the ability to explain technical issues, document work clearly, and collaborate with stakeholders across IT, security and application teams.</li></ul></div><div><ul><li>
Customer service mindset and proven ability to manage multiple tasks, meet SLAs and prioritize work in a fast-paced environment.</li></ul></div><div><ul><li>
Familiarity with Microsoft Azure AD &amp; Entra ID concepts (users/groups, SSO, RBAC) and basic cloud security practices.</li></ul></div><div>
Competencies</div><div><ul><li>
Continuous Learning &ndash; Assesses strengths and weaknesses, pursues training and development, seeks feedback, shares knowledge, and continuously builds technical skills across Azure and endpoint technologies.</li></ul></div><div><ul><li>
Customer Service &ndash; Responds promptly, manages difficult situations professionally, meets commitments, and seeks feedback to improve the end-user experience.</li></ul></div><div><ul><li>
Planning &amp; Organization &ndash; Prioritizes workload, manages a high volume of requests, adapts to change smoothly, and uses time efficiently.</li></ul></div><div><ul><li>
Problem Solving &ndash; Gathers and analyzes information, identifies issues early, develops alternative solutions, and performs root-cause analysis for recurring incidents.</li></ul></div><div><ul><li>
Teamwork &ndash; Collaborates effectively, balances individual and team responsibilities, welcomes feedback, and supports shared outcomes.</li></ul></div><div><ul><li>
Use of Technology &ndash; Adapts to new tools, troubleshoots technical problems, and uses technology to increase productivity through automation and standardization.</li></ul>
Compensation for this role ranges from $50 to $60 per hour based on experience.
What We Offer
This position offers the opportunity to join a collegial, entrepreneurial firm committed to the personal and professional growth of its team members and to maintaining a positive, encouraging work environment where people enjoy working together. The company offers a comprehensive benefits and perks package, including:<ul><li>
401(k) plan with an employer match</li><li>
Health, dental, vision and life insurance</li><li>
Paid Time Off (PTO)</li><li>
11 firm holidays</li><li>
Hybrid office/work from home arrangement</li></ul>
Pretium Enterprise Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.</div></div></div>

Technology Delivery Specialist New York City

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