case manager

account coordinator

case manager - supportive housing Jobs in New York

case manager - supportive housing

customer success manager Jobs in New York

customer success manager

front desk coordinator

client services coordinator

Man Group

<div><div>About Man Group

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.

Headquartered in London, we manage $253.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com

At Man Group, we respect your privacy and we are committed to protecting and safeguarding your Personal Data. We have developed policies and processes which are designed to provide for the security and integrity of your Personal Data. We are committed to Processing your Personal Data fairly and lawfully, and being open and transparent about such Processing. For further information on how we process your data, please see the privacy notice for applicants here.
<ul><li>As at 30 June 2026</li></ul></div><h2 class="jobSectionHeader">
Purpose of role</h2>

Serve as a welcoming and reliable point of contact for the office, working collaboratively as part of a global, multidisciplinary workplace management team to deliver a seamless and positive experience for colleagues and clients alike.

Provide thoughtful, high-quality support to the CRES Manager, the wider CRES team, and local leadership across all aspects of workplace services, including reception, catering and hospitality, mail, stationery, office maintenance, waste management, security etc. Ensure day-to-day office needs are handled with care, professionalism, and a strong sense of responsiveness.

Support the delivery of local Health &amp; Safety requirements, such as office risk assessments, first aid and fire warden coordination, and life safety equipment checks, helping to ensure Man Group remains fully compliant with regulatory standards and aligned with global best practice at all times.

Specific responsibilities

Reception and Office Services
<ul>
<li>Welcome clients and visitors, ensuring a professional and high-quality guest experience.</li>
<li>Coordinate hospitality, catering, and meeting room setup for external meetings.</li>
<li>Support basic VC/AV setup for client meetings as needed.</li>
<li>Manage office supplies, including post, print, and stationery.</li>
<li>Maintain catering supplies for tea points, meetings, and events.</li>
<li>Handle switchboard calls, directing enquiries appropriately.</li>
<li>Support the CRES Manager with access pass issuance and related reconciliations in line with agreed processes.</li>
<li>Help coordinate and oversee third-party contractors &mdash; including cleaning, catering, pest control, landscaping, waste management, office maintenance, and access control &mdash; liaising with building management as required.</li>
<li>Receive and distribute incoming and outgoing mail.</li>
<li>Provide general support to the CRES Manager in the day-to-day running of the office.</li>
</ul>
Health &amp; Safety
<ul>
<li>Support the CRES Manager in maintaining a safe working environment, including carrying out routine checks.</li>
<li>Maintain accurate records for first aiders, fire wardens, and PEEPs.</li>
<li>Ensure first aid boxes are accessible, visible, and regularly stocked.</li>
<li>Assist with compliance on fire evacuation procedures and local regulations.</li>
<li>Support the reporting process for accidents, incidents, and near misses.</li>
<li>Maintain a log of all personal DSE equipment issued to staff.</li>
</ul>
Moves &amp; Changes
<ul>
<li>Support the CRES Manager with desk moves, changes, and related logistics.</li>
<li>Assist with ad hoc requirements such as desk booking, locker allocations, and artwork.</li>
</ul>
Event Management
<ul>
<li>Help coordinate office events, including seasonal gatherings such as summer and winter parties.</li>
<li>Support d&eacute;cor and theming for relevant initiatives (e.g. Pride), aligning with global offices where appropriate.</li>
</ul>
Financial
<ul>
<li>Raise and/or approve purchase orders.</li>
<li>File quotes and supporting documentation accurately within the relevant shared folders.</li>
<li>Maintain data logs and records as required.</li>
</ul>
Administration &amp; Communications
<ul>
<li>Communicate office and CRES updates via email, Slack, and other channels as needed.</li>
<li>General support as required</li>
</ul>
Technical Competencies
<ul>
<li>University degree preferable</li>
<li>Reception and or client facing experience</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>Encourage collaboration and team working</li>
<li>Good understanding and awareness of Health &amp; Safety</li>
<li>Excellent written and verbal communication skills</li>
<li>PC literate proficiency in MS Outlook with mid to excellent level MS Excel and PowerPoint skills</li>
<li>Personable and able to develop relationships at all levels in the organisation with particular emphasis on customer service excellence</li>
<li>Relevant experience with Corporate Services or Client facing experience (preferred)</li></ul><div> 
Inclusion, Work-Life Balance and Benefits at Man Group 
You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity. 
 
You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering.

Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.

Equal Employment Opportunity Policy

Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.

Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.</div></div>

Receptionist | Administrative Assistant

steinberger construction inc

Job Overview Steinberger Construction Inc. is seeking a dedicated and professional Customer Experience Associate to join our team in New York, New York. This is a full-time position ideal for an individual who is passionate about delivering exceptional client service within the dynamic construction industry. The successful candidate will be the primary point of contact for our clients, ensuring a smooth, transparent, and positive experience throughout the entire project lifecycle. You will play a crucial role in maintaining our reputation for quality and client satisfaction. Responsibilities  <ul><li>Serve as the main point of contact for all client enquiries, providing timely and professional responses.</li><li>Proactively communicate project updates, milestones, and any potential delays to clients.</li><li>Manage client expectations effectively and work to resolve any issues or concerns in a prompt and efficient manner.</li><li>Liaise between clients and internal teams, including project managers and contractors, to ensure client requirements are clearly understood and met.</li><li>Gather, analyse, and report on client feedback to identify trends and contribute to our continuous service improvement initiatives.</li><li>Maintain accurate and detailed records of all client interactions and correspondence.</li><li>Assist in the preparation of client-facing documentation, presentations, and reports.</li><li>Organise and coordinate client meetings, site visits, and project handover procedures.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, client relations, or account management role.</li><li>Exceptional verbal and written communication skills, with a keen eye for detail.</li><li>Strong interpersonal skills with the ability to build and maintain lasting client relationships.</li><li>Excellent organisational and problem-solving capabilities, with an aptitude for managing multiple priorities simultaneously.</li><li>A professional, patient, and empathetic approach to client management.</li><li>Proficiency in the Microsoft Office Suite is essential.</li><li>Experience within the construction, engineering, or real estate sectors is highly desirable but not essential.</li><li>Familiarity with CRM software would be considered an advantage.</li></ul> Benefits  <ul><li>A competitive daily salary ranging from $250 to $500 USD, commensurate with experience.</li><li>Opportunities for professional growth and career development within a reputable company.</li><li>A collaborative and supportive work environment.</li><li>The chance to be a key part of exciting and impactful construction projects.</li></ul>

Customer Experience Associate

Breaking Ground

ABOUT US: - We believe that everyone deserves a home!
 
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
 
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
 
Reporting to the Assistant Program Director, Transitional Housing the Clinical Coordinator, Transitional Housing supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards.
 The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Supervise a team of Case Managers</li>
<li>Provide regular, structured supervision meetings for direct reports</li>
<li>Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice</li>
<li>Development and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely</li>
<li>Interview and assess potential clients</li>
<li>Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors</li>
<li>Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement</li>
<li>Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely</li>
<li>Assess and evaluate client functioning</li>
<li>Supervise and conduct case conferences</li>
<li>Coordinate delivery of care with multiple service providers, particularly outreach teams.</li>
<li>Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness.</li>
<li>Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict</li>
<li>Perform other duties as assigned</li>
</ul>
MINIMUM QUALIFICATIONS: 
<ul>
<li>NYS Licensed Masters Social Worker (LMSW) required</li>
<li>Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred</li>
<li>Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients</li>
<li>Experience with crisis intervention, including, risk assessments and incident management</li>
<li>Ability to work successfully with a wide range of internal and external stakeholders</li>
<li>Demonstrated success in working in a fast-paced environment with multiple priorities</li>
<li>Ability to delegate and motivate staff to achieve deliverables</li>
<li>Ability to communicate (verbally and written) with diverse populations and stakeholders</li>
<li>Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required</li>
<li>Bilingual preferred</li>
</ul>
EOE/M/F/Vet/Disabled

Clinical Coordinator, Transitional Housing

Precision Medicine Group

<div>Are you a recent college grad or professional looking to transform lives through medical communications? Are you ready for a rewarding career in a collaborative and growing environment? We're hiring a savvy Program Coordinator passionate about keeping projects on task and their team focused.

About You
<ul>
<li>You are flexible and confident you can manage up to 20 projects at a time and be responsible for the project development process.</li>
<li>You are solution-oriented and can anticipate potential workflow obstacles and provide solutions.</li>
<li>You're highly organized, a self-starter with an eye for the details and a pulse on the bottom line.</li>
<li>You flourish in fast-paced environments and relish the particulars.</li>
<li>You work passionately, never satisfied with the status quo.</li>
<li>You're a born problem-solver and enjoy when no day is the same.</li>
</ul>
Your Day-to-Day

As a Program Coordinator, you will track project deliverables through all departments, ensure due dates are relayed, and obstacles are identified and communicated efficiently. You will be responsible for running your clients medical/legal/regulatory (MLR) process. This includes submissions, coordinating with taggers, and communicating status updates to the client, the MLR Supervisor, and your supporting team. In addition, you will oversee coordinating internal and external meeting, taking meeting notes during meetings, and providing status updates to the team.

Under supervision from a program manager, you will review invoicing documents and final reconciliations, prepare Sunshine Act reports and any ancillary reports as required by the client. You will work closely with the logistics vendor to perform meeting planning tasks, including site search, venue contracting, travel arrangements, food/beverage, and AV equipment. You will be responsible for preparing and distributing the assignment report and facilitating assignment team meetings.

Required Experience
<ul>
<li>Bachelor's degree, ideally with a concentration in advertising, marketing, communications, or journalism; other majors will be considered</li>
<li>0-2 years of prior work experience in a client service/agency setting or related internship experience</li>
<li>A high level of computer competency and intermediate or advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, MS Project, and Outlook)</li>
<li>Strong written and verbal communication skills</li>
</ul>
Helpful Experience
<ul>
<li>Working knowledge of timeline and schedule development</li>
<li>Experience supporting a project manager or marketing team with coordinating tasks and tracking deadlines</li>
</ul>
Who We Are

Precision AQ - Medical Communications was founded with the simple belief that the scientific story is the foundation of every pharmaceutical brand. Our teams of inquisitive problem solvers and passionate creators dig deep to translate the science behind today's cutting-edge therapies, then communicate the science clearly and credibly. Our proven track record of long-tenured relationships with major pharmaceutical companies and leading bio-tech firms, and our inclusive, open-minded team culture are industry leading. This passionate work environment, paired with growth opportunity, professional development, compensation, and benefits, are why Precision AQ - Medical Communications was recognized as a Best Place to Work by the Philadelphia Business Journal for the last three years.

Are you ready to join a team committed to providing the best in science and strategy?<div>

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.</div></div>

Program Coordinator, Medical Communications

Hilton

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Commercial Services Manager (Events Coordinator), you&rsquo;re not just administratively supporting our Event Managers &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Assist in Building and maintain client relationships: Serve as the Administrative Assistant contact for assigned Event Managers , allowing them to manage existing accounts for conferences while finding opportunities to grow room revenue and overall profitability
</li><li>Assist in Leading end-to-end event management process: Helping the Event Managers prepare details for our upcoming conferences while assisting in proposals, pre-planning visits, and finalizing details of client needs while maximizing revenue
</li><li>Ensuring Accurate booking details: Coordinate Event Management requirements with Event Manager to including room, food and beverage, and meeting space, and ensure accurate and timely entry of information in the hotel&rsquo;s sales management system</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Commercial Services Manager - Hilton New York Midtown

AbelCine

<div>AbelCine is a leading provider of products, services, and solutions for the broadcast, production, and new media industries. In addition to supporting filmmakers, broadcasters, and content creators with equipment, technology, and expertise, AbelCine provides staffing and consulting services, connecting exceptional talent with some of the world's most respected media, entertainment, technology, and corporate organizations. Our consultants support clients across a wide range of creative, technical, and operational disciplines, delivering high-quality work on projects ranging from live events and branded content to feature films, broadcast, and corporate communications.
We are currently seeking an experienced Resource Coordinator to support one of our key clients, a global leader in the financial services industry, on a six-month consulting engagement with the potential for full-time employment. This role offers the opportunity to work with a high-performing in-house production team producing executive communications, marketing campaigns, digital content, social media, motion graphics, animation, and live productions.
The Resource Coordinator is responsible for coordinating production schedules, staffing plans, crew coverage, and resource allocation across multiple active and upcoming productions. Working closely with Production Managers and Production Operations, you'll help ensure productions are appropriately staffed, scheduled, and supported while proactively identifying scheduling conflicts and operational risks.<h2 class="jobSectionHeader">
Responsibilities:</h2><ul><li>
Coordinate crew, equipment, studio space, and production resources across multiple concurrent productions.</li><li>
Partner with internal stakeholders and staffing partners to schedule freelance crew, including camera, audio, lighting, and production support personnel.</li><li>
Manage production calendars and scheduling for interviews, studio shoots, field productions, live events, and special projects.</li><li>
Review and validate weekly timesheets and vendor invoices.</li><li>
Coordinate equipment reservations and purchases through internal channels and external production partners.</li><li>
Prepare production quotes and maintain expense records and receipts.</li><li>
Coordinate onboarding of freelance production crew.</li><li>
Develop and maintain resource forecasts, utilization reports, capacity plans, and scheduling dashboards.</li><li>
Communicate scheduling updates during weekly production meetings.</li><li>
Recommend workflow improvements and scheduling efficiencies.</li><li>
Serve as the central point of coordination between production teams, business stakeholders, vendors, and crew to ensure productions remain fully staffed and on schedule.</li></ul><h2 class="jobSectionHeader">
Qualifications:</h2><ul><li>
5+ years of experience in production coordination, scheduling, resource planning, or production operations.</li><li>
Strong experience managing multiple productions, calendars, vendors, and freelance crews simultaneously.</li><li>
Proficiency with Microsoft 365, particularly Outlook.</li><li>
Experience with Smartsheet, Airtable, Monday.com, or comparable resource planning platforms.</li><li>
Exceptional organizational skills and attention to detail.</li><li>
Strong communication and relationship-building skills.</li><li>
Ability to proactively identify scheduling conflicts, solve problems, and adapt quickly to changing priorities.</li><li>
Understanding of studio operations, production technology, and end-to-end production workflows.</li><li>
Ability to thrive in a fast-paced, deadline-driven production environment.</li><li>
Availability to provide occasional weekend support as production schedules require.</li></ul>
This role supports approximately 20 active productions each week while simultaneously planning resources for 30 future projects, making exceptional organization and prioritization skills essential. 
 
Physical Effort:<ul><li>
Prolonged sitting and standing work at a computer, requiring frequent use of monitors</li><li>
Manual dexterity and mobility required</li><li>
Standing and walking for the duration of the work shift</li><li>
Occasional reaching, bending, kneeling, and crouching</li><li>
Occasional lifting or moving supplies and equipment weighing up to 25 lbs., including items located above shoulder level</li></ul><h2 class="jobSectionHeader">
Engagement Details:</h2><ul><li>
Employment Type: 6-month consulting engagement</li><li>
Location: Onsite in Midtown Manhattan</li><li>
Expected Start Date: August 31, 2026</li><li>
Compensation Range: $1,800 - $1,900 per week</li></ul>
We are is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws.
iFftCLme81</div>

Production Resource Coordinator

Optiv

<div><div>This position is field-based and will be hired in the New York Metro area.</div><div><div><div><div><div><div><div><div><div>
As a Account Executive aka. Client Director (CD) you&rsquo;ll focus on selling Optiv security services and security technology solutions to a select few key strategic accounts (typically less than 10) within a geographic territory. You&rsquo;ll be responsible for owning and coordinating all aspects of the sales cycle within your assigned account(s) and leading a cross-functional team to build and execute a multi-year strategic account management plan for each of your accounts. Members of this cross-functional team will include a Client Solution Architect, Executive Advisory Director, Client Operations Specialist, and one or more Client Associates. For clarity, the CD will lead this team, although team members will be managed from a Human Relations perspective by managers within their respective organizations. As such, the CD is not considered to be a people management position but rather the leader of sales execution with support of your team.
Development of a multi-year strategic account management plan is a core and critical responsibility for the CD. You&rsquo;ll lead your team to identify and understand your client&rsquo;s core business objectives and how they correlate to mitigating business and cyber security risk. Based upon this understanding of the client, you&rsquo;ll lead your team to collaborate with client leadership to refine and/or build a security strategy and subsequently develop and propose solutions to address client security needs over a multi-year period. Ideally this will take the form of very large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.
You&rsquo;ll also lead your team with a heightened focus on ever-enhancing client satisfaction. This will include meeting with clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You&rsquo;ll review these goals, expectations and progress with your clients quarterly, engaging Optiv executives and resources as necessary to ensure that your team is on track to achieve or exceed these client-defined goals.
How you'll make an impact<ul><li>
Build trusted, effective and productive relationships with client executives at multiple levels within assigned accounts.</li><li>
Lead your team to create a multi-year strategic account management plan based upon identified client business, technology and security goals, coupled with Optiv&rsquo;s understanding of security trends, threats, and points of view for each assigned account.</li><li>
Build a large sales pipeline, ideally 3-4 times assigned targets, within assigned accounts and achieve/exceed gross margin objectives in excess of $3.5M annually.</li><li>
Manage current and multi-quarter forecasts with a high degree of accuracy, currency and integrity.</li><li>
Lead a cross-functional team to execute with discipline and in alignment with Force Management principles such as MEDDICC and Command of the Message, among others.</li><li>
Effectively communicate Optiv&rsquo;s value proposition as it relates to security services and technologies expertise and capabilities.</li><li>
Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.</li><li>
Initiate and/or monitor and mediate all necessary communications between clients, vendors and members of your team (technical, sales, client operations, etc.) within each account.</li><li>
Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.</li></ul>
What we're looking for<ul><li>
Experience in solution and services-based sales through work in an Information Technology or Security environment typically gained over 7-10 years.</li><li>
Proven ability to build and execute territory and strategic account management plans with a track record of exceeding multi-million-dollar gross margin quotas.</li><li>
Demonstrated ability to lead cross-functional dotted-line teams comprised of sales, technical, and support personnel in a highly effective fashion.</li><li>
Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.</li><li>
Demonstrated ability to build strong and productive business relationships with key executives and sponsors within assigned accounts.</li><li>
Strong presentation, verbal and written communication skills.</li><li>
Strong negotiation experience</li><li>
Experience in and knowledge of the IT security market and competitors.</li><li>
Experience in and knowledge of the Risk &amp; Compliance market and competitors.</li><li>
History of demonstrated achievement exceeding plan and expectations.</li></ul>
Preferred skills<ul><li>
Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.</li><li>
Experience in and knowledge of the IT Infrastructure market and competitors.</li><li>
Experience selling management consulting services.</li></ul><ul><li>
#LI-Remote</li><li>
#LI-KW1</li></ul></div></div></div></div></div></div></div></div></div>
Total Target Compensation
$250,000 &ndash; $300,000+ Annually
The Estimated Total Target Compensation for this role includes base salary and an uncapped bonus plan where you are paid both on new and renewal business. It is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.
What you can expect from Optiv<ul><li>
A company committed to our inclusive value through our Employee Resource Groups</li><li>
Work/life balance</li><li>
Professional training resources</li><li>
Creative problem-solving and the ability to tackle unique, complex projects</li><li>
Volunteer Opportunities. &ldquo;Optiv Chips In&rdquo; encourages employees to volunteer and engage with their teams and communities.</li><li>
The ability and technology necessary to productively work remotely/from home (where applicable)</li></ul>
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv&rsquo;s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.</div>

Account Executive - Cybersecurity | New York Metro

Explore 293+ Client services coordinator in New York this August. Find roles across top companies and apply now to boost your career.