assertive community treatment case manager

case manager

anticipated sy 26-27 case manager Jobs in Chicago

anticipated sy 26-27 case manager

assertive community treatment case manager Jobs in Chicago

case manager act

clinical case manager

enhanced case management pharmacist

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li>
<li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li>
<li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li>
</ul>Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul>Operations
<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li>
<li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li>
<li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li>
<li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li>
<li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li>
<li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li>
<li>Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $18.05 - $20 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Customer Service Associate

<div>
 
 Senior Finance Manager, FP&amp;A
 
 
 
 Location:
 
 Remote (Must be able to work Central Standard Time business hours)
 
 
 
 Travel:
 
 Approximately 2 trips per year to corporate headquarters for leadership meetings, planning sessions, and team collaboration
 
 
 
 
 
 Position Overview
 
 
 We are seeking a strategic and highly analytical
 
 Senior Finance Manager, FP&amp;A
 
 to lead forecasting, financial planning, business performance analysis, and executive decision support. This role will serve as a key business partner to senior leadership, translating complex financial data into actionable insights that drive growth and operational excellence.
 
 
 The ideal candidate brings progressive FP&amp;A experience, exceptional financial modeling capabilities, outstanding communication skills, and the ability to present financial concepts effectively to both finance and non-finance audiences. This individual will also be comfortable leveraging modern AI tools, including
 
 Claude, Microsoft Copilot, and ChatGPT
 
 , to enhance forecasting, reporting, analytics, and business decision-making.
 
 
 
 
 
 Responsibilities
 
 <ul>
 <li>
 Lead the monthly, quarterly, and annual forecasting processes, ensuring timely and accurate financial projections.
 </li>
 <li>
 Develop, maintain, and enhance complex financial models to support strategic planning, budgeting, scenario analysis, and investment decisions.
 </li>
 <li>
 Partner with executive leadership and departmental leaders to evaluate business performance, trends, risks, and opportunities.
 </li>
 <li>
 Prepare and deliver clear, concise financial presentations for executive leadership, business stakeholders, and non-finance audiences.
 </li>
 <li>
 Drive annual operating plan and long-range planning processes.
 </li>
 <li>
 Perform variance analysis and provide actionable recommendations to improve business performance.
 </li>
 <li>
 Support strategic initiatives through financial evaluation, scenario modeling, and business case development.
 </li>
 <li>
 Develop KPI dashboards and performance reporting tools that provide visibility into key business drivers.
 </li>
 <li>
 Utilize AI-enabled technologies including Microsoft Copilot, Claude, ChatGPT, and other emerging tools to improve reporting efficiency, forecasting accuracy, and analytical capabilities.
 </li>
 <li>
 Collaborate with accounting, operations, sales, HR, and other functional leaders to ensure alignment between business goals and financial plans.
 </li>
 <li>
 Identify opportunities to streamline financial processes and improve forecasting methodologies.
 </li>
 <li>
 Support executive decision-making through data-driven insights and strategic recommendations.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Economics, or related field required.
 </li>
 <li>
 MBA, CFA, or CPA preferred.
 </li>
 <li>
 8+ years of progressive FP&amp;A, corporate finance, or strategic finance experience.
 </li>
 <li>
 Demonstrated experience leading budgeting, forecasting, and financial planning processes.
 </li>
 <li>
 Advanced financial modeling, scenario planning, and forecasting expertise.
 </li>
 <li>
 Proven ability to present financial information and recommendations to executive leadership.
 </li>
 <li>
 Experience communicating complex financial concepts to non-finance stakeholders.
 </li>
 <li>
 Strong business partnering and influencing skills across multiple functional areas.
 </li>
 <li>
 Advanced Excel proficiency and experience with financial planning tools and ERP systems.
 </li>
 <li>
 Experience utilizing AI tools such as Microsoft Copilot, Claude, ChatGPT, or similar technologies in a professional setting.
 </li>
 <li>
 Strong analytical, problem-solving, and decision-making capabilities.
 </li>
 <li>
 Ability to work independently in a fully remote environment while collaborating effectively across distributed teams.
 </li>
 <li>
 Must be available to work CST business hours.
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications
 
 <ul>
 <li>
 Experience supporting multi-site, national, or high-growth organizations.
 </li>
 <li>
 Familiarity with Power BI, Tableau, or similar business intelligence platforms.
 </li>
 <li>
 Experience building automated reporting and forecasting solutions using AI-enhanced tools.
 </li>
 <li>
 Proven track record of driving process improvements and finance transformation initiatives.
 </li>
 </ul>
 
 
 
 
 Compensation &amp; Benefits
 
 <ul>
 <li>
 Competitive base salary plus bonus opportunity.
 </li>
 <li>
 Comprehensive medical, dental, and vision insurance.
 </li>
 <li>
 401(k) with company match.
 </li>
 <li>
 Generous PTO and company holidays.
 </li>
 <li>
 Remote work flexibility with limited travel requirements.
 </li>
 <li>
 Professional development and career advancement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Equal Opportunity Employer:
 
 We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic protected by applicable law.
 
</div>

Senior Finance Manager

<div><ul><li>Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.</li>
<li>Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.</li>
<li>Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.</li>
<li>In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.</li>
</ul>Customer Experience
<ul><li>Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul>Operations
<ul><li>Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.</li>
<li>Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.</li>
<li>Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.</li>
<li>Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.</li>
<li>Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.</li>
<li>Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.</li>
<li>Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.</li>
<li>Ensures all designated pull &amp; quarantine item on-hands are updated and placed in the designated holding area.</li>
<li>Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.</li>
<li>Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.</li>
<li>Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.</li>
<li>Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.</li>
<li>Supports keeping all counters and shelves clean and well merchandised.</li>
<li>Knowledgeable of all store systems and equipment.</li>
<li>Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.</li>
<li>In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes any additional activities and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.</li>
<li>Obtains and maintains a valid pharmacy license/certification as required by the state.</li>
</ul>Communications
<ul><li>Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).</li>
<li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li>
<li>Must have a willingness to work a flexible schedule, including evening and weekend hours.</li>
<li>Demonstrated attention to detail and ability to multi task and manage execution.</li>
<li>Experience in identifying operational issues and recommending and implementing strategies to resolve problems.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.</li>
<li>Prefer to have prior work experience with Walgreens, with an evaluation on file.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $19 - $22 / Hourly</div>

Inventory Specialist

Ring of Hope - Chicago

Overview:Ring of Hope&rsquo;s Workforce Case Manager supports individuals in our workforce development programs, helping them to achieve career and personal growth. This part-time role involves providing one-on-one guidance, resource navigation, and case management services to empower participants in overcoming employment barriers and building stable careers. The Workforce Case Manager will play a critical role in supporting participants&rsquo; journey to self-sufficiency and long-term success.Responsibilities:<ul><li>Conduct individual assessments to understand participants&rsquo; strengths, skills, and career goals.</li><li>Develop personalized action plans to address employment barriers and support career advancement.</li><li>Provide ongoing case management, including tracking participant progress and coordinating supportive services, such as job training, resume building, and interview preparation.</li><li>Connect participants with relevant community resources, including housing, childcare, and transportation services, to ensure holistic support.</li><li>Work closely with the workforce recruitment team to identify job placement opportunities and monitor participant job performance.</li><li>Maintain detailed records of participant progress and outcomes, ensuring confidentiality and adherence to program policies.</li></ul>Qualifications:<ul><li>Experience in social work or case management.</li><li>Strong interpersonal and problem-solving skills.</li><li>Ability to handle sensitive information and maintain confidentiality.</li><li>Knowledge of community resources and services.</li></ul>If you&rsquo;re passionate about supporting individuals in their journey to employment and self-sufficiency, please send your resume and cover letter to . We look forward to welcoming a dedicated and compassionate individual to our team at The Ring of Hope!Pay: $20.00 per hourBenefits:<ul><li>403(b)</li><li>Paid time off</li></ul>Work Location: In person

Workforce Case Manager

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Telepharmacy Remote Dispensing Pharmacy (RDP) locations, we bring this promise to life with heart every day, and our Telepharmacy Technicians play a critical role in consistently delivering on our brand promise.
As a Telepharmacy Technician, you will be responsible for all daily pharmacy operations, with Pharmacist oversight occurring from a separate Supervising Pharmacy location. Telepharmacy Technicians build upon the responsibilities of the Pharmacy Technician and are focused on managing day-to-day operations, execution, and performance while delivering operational and service excellence. Telepharmacy Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication with the Supervising Pharmacy/Pharmacist, and Telepharmacy Tech Team Leader. Throughout their shifts and in all customer and colleague interactions, they demonstrate they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Telepharmacy Technicians are responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:<ul><li>
Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health</li><li>
Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances</li><li>
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>
Completing all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory. Any additional CII prescription fulfillment must also be completed</li><li>
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering arrangements for immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>
Completing inventory activities, as permitted by law, and as directed by the Telepharmacy Technician Team Leader, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.; enabling a consistent approach to inventory management and critical functions to maintain target inventory levels and mitigate inventory loss</li><li>
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>
Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy Remote Dispensing Pharmacy</li><li>
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>
Delivering additional patient health care services when the pharmacist is on-site (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification; seeking opportunities to expand clinical, technical, and insurance knowledge to develop basic drug understanding and technical expertise needed to assist patients accurately and effectively</li></ul>
Where permissible, the Telepharmacy Technician may also support immunizations, which includes the following responsibilities:<ul><li>
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>
Educating patients about the importance of vaccines and referring patients to the Supervising Pharmacist for vaccination questions</li><li>
Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>
Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>
Monitoring and managing vaccine supplies</li></ul>
Required Qualifications:<ul><li>
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 18 years of age</li><li>
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>
National Certification (PTCB or ExCPT)</li><li>
State-level licensure requirements vary by state, click here to learn more.</li><li>
1+ years full-time experience as a Pharmacy Technician; CVS Pharmacy Technician experience preferred</li></ul>
Essential Functions:<ul><li>
Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li><li>
Ability to assess business problems and create and execute action plans to correct the root cause</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul>
Preferred Qualifications:
<ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>
Advanced Certified Pharmacy Technician (CPhT-Adv)</li><li>
Ability to become immunization certified</li><li>
Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>
Experience in an Inventory Specialist role</li><li>
Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul>
Anticipated Weekly Hours
20
Time Type
Part time
Pay Range
The typical pay range for this role is:
$19.05 - $29.05
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 09/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Telepharmacy Technician - (Onsite - Store 17761 - Chicago, IL) - PT

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Telepharmacy Remote Dispensing Pharmacy (RDP) locations, we bring this promise to life with heart every day, and our Telepharmacy Technicians play a critical role in consistently delivering on our brand promise.
As a Telepharmacy Technician, you will be responsible for all daily pharmacy operations, with Pharmacist oversight occurring from a separate Supervising Pharmacy location. Telepharmacy Technicians build upon the responsibilities of the Pharmacy Technician and are focused on managing day-to-day operations, execution, and performance while delivering operational and service excellence. Telepharmacy Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication with the Supervising Pharmacy/Pharmacist, and Telepharmacy Tech Team Leader. Throughout their shifts and in all customer and colleague interactions, they demonstrate they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Telepharmacy Technicians are responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:<ul><li>
Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health</li><li>
Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances</li><li>
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>
Completing all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory. Any additional CII prescription fulfillment must also be completed</li><li>
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering arrangements for immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>
Completing inventory activities, as permitted by law, and as directed by the Telepharmacy Technician Team Leader, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.; enabling a consistent approach to inventory management and critical functions to maintain target inventory levels and mitigate inventory loss</li><li>
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>
Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy Remote Dispensing Pharmacy</li><li>
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles; complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>
Delivering additional patient health care services when the pharmacist is on-site (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification; seeking opportunities to expand clinical, technical, and insurance knowledge to develop basic drug understanding and technical expertise needed to assist patients accurately and effectively</li></ul>
Where permissible, the Telepharmacy Technician may also support immunizations, which includes the following responsibilities:<ul><li>
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>
Educating patients about the importance of vaccines and referring patients to the Supervising Pharmacist for vaccination questions</li><li>
Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>
Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>
Monitoring and managing vaccine supplies</li></ul>
Required Qualifications:<ul><li>
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 18 years of age</li><li>
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>
National Certification (PTCB or ExCPT)</li><li>
State-level licensure requirements vary by state, click here to learn more.</li><li>
1+ years full-time experience as a Pharmacy Technician; CVS Pharmacy Technician experience preferred</li></ul>
Essential Functions:<ul><li>
Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li><li>
Ability to assess business problems and create and execute action plans to correct the root cause</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul>
Preferred Qualifications:
<ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>
Advanced Certified Pharmacy Technician (CPhT-Adv)</li><li>
Ability to become immunization certified</li><li>
Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>
Experience in an Inventory Specialist role</li><li>
Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$19.05 - $29.05
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 09/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Telepharmacy Technician - (Onsite - Store 17761 - Chicago, IL) - FT

Telepharmacy Technician - (Onsite - Store 17591 - Chicago, IL) - PT

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