service technician

Memorial Hermann Health System

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
<br><br>
Job Summary
<br><br>
The Patient Care Technician (PCT) II performs patient care activities, including but not limited to identifying and responding to abnormal findings, appropriately escalating changes in the patient’s condition to the nurse, and activities of daily living (ADL’s). The PCT II provides assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices patient and family centered care. This role typically reports to the Unit Manager.**Patient Care Tech - Part-Time Nights**Shift: 7:00 pm - 7:00 am**Will work two 12-hour shifts per week**Prefer 2 or more years of experience.**BLS preferred**This position is located in the Neuro Acute Care Unit at Memorial City Hospital.
<br>Job Description
<br><br>
MINIMUM QUALIFICATIONS
<br><b>Education:</b> (None)
<br><b>Licenses/Certifications:</b> Certified in Basic Life Supportissued by (AHA) American Heart Association within 90 days of employment.
<br><br>
<b>Experience / Knowledge / Skills:</b><br>
<ul>
<li>One (1) year of prior patient care experience (e.g. Certified Nursing Assistant, or Emergency Medical Technician, or Patient Care Technician) or similar rolerequired, preferably in an acute care setting.</li>
<li>Proficiency in all Core Competencies of the PCT I and II position as noted in Memorial Hermann’s PCT Competency Based Tooland as validated by Memorial Hermann Clinical Education no later than the end of orientation.</li>
</ul>
PRINCIPAL ACCOUNTABILITIES
<br><br>
<ul>
<li>Provides direct patient care for assigned patients under the direct supervision of a licensed nurse.</li>
<li>Direct patient care duties include but are not limited to vital signs (pre and post treatment, as applicable), visual monitoring of a patient’s condition, hygiene support, toileting support, mobility support, nutrition support, bathing support, charting, and other activities of daily living as needed.</li>
<li>Responsible for timely and accurate documentation of information. Should appropriately report any unusual changes or findings to the nurse.</li>
<li>Assists in the maintenance of a safe and clean working environment.</li>
<li>Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; participates in organizational departments’ safety programs; adheres to all Memorial Hermann policies and procedures.</li>
<li>Obtains and prepares laboratory specimens as prescribed within the scope of the role.</li>
<li>Helps orient new employees as appropriate.</li>
<li>Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.</li>
<li>Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.</li>
<li>Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.</li>
<li>Other duties as assigned.</li>
</ul>


Patient Care Tech - PT Nights

Puragain Water

<p></p><div><div><div><b>Job Title: Service Dispatcher</b>
<br>
</div><div><b>Location: Houston, TX</b><br>
</div><div></div><br>
<br>
<div><b>Overview:</b>
<br>
</div><div>Are you a logistics whiz with a knack for managing time and keeping things running smoothly? PurAgain Water is looking for a Service Dispatcher to join our team. This role is critical in ensuring our service technicians are efficiently dispatched and that our customers receive top-notch service.<br>
</div><div></div><br>
<p><b>What You&rsquo;ll Do:</b><br>
<br>
</p><ul><li> Manage service calls and dispatch technicians to resolve customer issues promptly.</li><li><br>
 Utilize your strong understanding of local geography and traffic flow to optimize service routes.</li><li><br>
 Ensure an 80% sit rate for service technicians by effectively scheduling and managing their daily tasks.</li><li><br>
 Provide excellent customer service, keeping customers informed and satisfied.</li><li><br>
 Use your logistics knowledge, whether from military, warehouse, or delivery experience, to keep operations running smoothly.</li><li><br>
 Maintain and update the CRM system to ensure accurate records of all service calls and technician assignments.</li><li><br>
 Handle time management with precision, ensuring that all service calls are addressed in a timely manner.</li><li><br>
 Work closely with the service team, ensuring that everything runs like clockwork.</li></ul><br>
<div></div><br>
<br>
<br>
<h3 class="jobSectionHeader"><b>Benefits</b></h3><p><b>
Why Join Us?</b><br>
<br>
</p><p></p><br>
<ul><li> Competitive $40k salary with room for growth.</li><li><br>
 A supportive team environment where your skills are valued.</li><li><br>
 The chance to play a key role in a company dedicated to providing high-quality water filtration services.</li></ul><p></p><p><br>
If you have a passion for logistics, great customer service skills, and a strong understanding of your local area, we&rsquo;d love to hear from you!</p></div></div><div></div>

Service Dispatcher ( Houston )

SMA AMERICA

<div><div><p><b>Why Work at SMA America</b><br>
<br>
At<b> SMA America</b>, we believe in <i>Energy </i>that <i>Changes</i>. Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems &mdash; all while pushing the boundaries of what's possible in clean energy.<br>
<br>
But we're not just transforming power &mdash; we're empowering people.<br>
<br>
We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our<b> Rocklin, CA headquarters</b> as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.<br>
<br>
Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy &mdash; <b>we'd love to meet you.</b></p></div><p></p>
<h4 class="jobSectionHeader"><b>
WORK AUTHORIZATION</b></h4>
<p>
Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa-tied employment authorization are also not eligible.</p>
<h4 class="jobSectionHeader"><b>
AI-GENERATED APPLICATION MATERIALS</b></h4>
<p>
We review all resumes and application materials for AI-generated content. Submissions that show evidence of AI manipulation, including AI-written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.</p>
<h4 class="jobSectionHeader"><b>
PURPOSE OF THE POSITION</b></h4>
<p>
The Field Service Engineer is responsible for assisting and performing warranty repairs, and the commissioning of SMA utility inverters in the field. The Field Service Engineer is responsible for assisting with commissioning, troubleshooting, repairing, and learning to analyze data, operation and maintenance activity, and utility inverter applications.</p>
<p>
We currently have 2 openings for this role in Texas.</p>
<h4 class="jobSectionHeader"><b>
PRIMARY DUTIES / RESPONSIBILITIES</b></h4>
<ul><li>Assists with commissioning, troubleshoots, repairs, and analyzes SMA America's utility inverters in the field, via email, telephone, and site visits.</li>
<li>Develops a detailed knowledge of SMA's utility inverter products, associated SMA accessories, and third-party accessories that are sold by SMA for use with the inverters.</li>
<li>Required to maintain accurate inventory count of spare parts provided by SMA.</li>
<li>Regularly works with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.</li>
<li>Maintains a high level of customer satisfaction while striving to lower the costs of field service.</li>
<li>Assists and/or performs and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li>
<li>Other duties as may be required or assigned.</li>
</ul><h4 class="jobSectionHeader"><b>REQUIRED QUALIFICATIONS</b></h4>
<ul><li>A bachelor's degree in a technical field is strongly preferred, or equivalent experience working in the renewables industry.</li>
<li>At least 3 years of experience in electrical, electronic, and/or network communications.</li>
<li>Prior experience in the renewable energy industry is strongly preferred.</li>
</ul><h4 class="jobSectionHeader"><b>OTHER SPECIALIZED SKILLS</b></h4>
<ul><li>Ability to work nonstandard business hours occasionally to support service customer contracts.</li>
<li>Knowledge of solar and/or alternative energy markets is preferred.</li>
<li>Knowledge of the National Electric Code is preferred.</li>
<li>Ability to analyze and solve problems effectively.</li>
<li>Has ability to work a nonstandard work schedule as needed or required.</li>
<li>This position requires significant domestic and possible international travel.</li>
<li>Extent of responsibility: Regional</li>
</ul><h4 class="jobSectionHeader"><b>PHYSICAL REQUIREMENTS</b></h4>
<p>
While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look, smell, and see. The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel, and must routinely lift up to 50 pounds. The work environment is constrained to a field service environment, with occasional functions in a corporate office. While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures. The noise level in the work environment is usually moderate.</p>
<h4 class="jobSectionHeader"><b>
WE OFFER</b></h4>
<ul><li>Compensation: $33.00 to $35.50 per hour, dependent on experience and qualifications.</li>
<li>Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.</li>
<li>Work Model: Remote.</li>
<li>401(k) plan with company match.</li>
<li>Opportunities for professional development and training.</li>
<li>Inclusive, collaborative, and innovative work environment.</li>
</ul><div><p><b>
Our EEO Policy</b></p>
<p>
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.<br>
<br>
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.</p>
<p><b>
Our Privacy Policy</b></p>
<p>
During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].</p>
<p>
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the &quot;CCPA&quot;). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.</p>
<p>
If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com</p></div></div><p></p>

Field Service Engineer (2 Openings) — Texas

ePlus

<p><b>Support Technician</b></p><p>We are seeking a skilled Support Technician to join our team for a long-term project supporting our ePlus customer. The ideal candidate will have experience with break/fix, imaging, and configurations, as well as technical expertise in areas such as asset tagging. Experience repairing client equipment is a plus.</p><p>Responsibilities will include:</p><ul><li>Updating break/fix tickets and providing technical support</li><li>Imaging and configuring equipment</li><li>Asset tagging and management</li><li>Working collaboratively with the ePlus team</li></ul><p>Requirements:</p><ul><li>Reliable transportation to and from the office</li><li>Availability to work 8:00AM-5:00PM, Monday-Friday</li><li>Technical experience with imaging, configuration, and asset management</li><li>Strong problem-solving skills and attention to detail</li><li>HP Repair is a plus</li></ul><p>If you have a strong technical background and excellent communication skills, we encourage you to apply for this exciting opportunity!</p><p>Job Types: Full-time, Contract</p><p>Pay: $18.00 - $21.00 per hour</p><p>Work Location: In person</p>

Support Technician

Texas Children's Hospital

<div><p>We are searching for a <b>Certified Medical Assistant (CMA) TCP Cy-Fair </b>&mdash; someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in the hospital&rsquo;s various ambulatory settings promoting cost effective, age appropriate, safe, and high-quality family centered care.
</p><p>Think you&rsquo;ve got what it takes?
</p><p><b>Qualifications
</b></p><ul><li>High school diploma or GED
</li><li>Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification
</li><li>BLS - American Heart Association Required
</li></ul><p>&quot;As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. &quot;
</p><p><b>One of the following Required:
</b></p><ul><li>CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
</li><li>CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
</li><li>CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
</li><li>EMT - Emergency Medical Tech Texas Department of State Health Services
</li><li>EMT-A - Advanced EMT Texas Department of State Health Services
</li><li>EMT-B - Emergency Medical Tech-Basic Texas Department of State Health Services
</li><li>EMT-I - Emergency Medical Tech-Intern Texas Department of State Health Services
</li><li>EMT-P - Emergency Medical Tech-Paramedic Texas Department of State Health Services
</li><li>LIC PAR - Licensed-Paramedic Texas Department of State Health Services
</li><li>NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
</li><li>NRCMA - National Registered CMA National Association of Health Professionals (NAHP)
</li><li>RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
</li></ul><p><b>Preferred Qualifications
</b></p><ul><li>1 yr. of related experience
</li></ul><p><b>Responsibilities:
</b></p><ul><li>Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
</li><li>Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
</li><li>Document current medications, allergies, and other information in the electronic health record
</li><li>Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
</li><li>Document all interventions per practice protocol
</li><li>Call in and/or send electronic prescription refills as directed
</li><li>Assist provider during office emergency patient care
</li><li>Keep rooms stocked with supplies and notify managers when supplies are low
</li><li>Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
</li><li>Coordinate patient care by following up on lab results, ER visits, et cetera
</li><li>Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
</li><li>Assess patient&rsquo;s eligibility for referral by verifying coverage with payer prior to initiate referral
</li><li>Manage the outstanding orders report and lab error work queue to assure results are received
</li><li>Provide superb customer service</li></ul></div>

Certified Medical Assistant (CMA) -TCP Cy Fair

<div><div><p><b>Why Work at SMA America</b><br>
<br>
At<b> SMA America</b>, we believe in <i>Energy </i>that <i>Changes</i>. Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems &mdash; all while pushing the boundaries of what's possible in clean energy.<br>
<br>
But we're not just transforming power &mdash; we're empowering people.<br>
<br>
We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our<b> Rocklin, CA headquarters</b> as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.<br>
<br>
Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy &mdash; <b>we'd love to meet you.</b></p></div><p></p>
<h4 class="jobSectionHeader"><b>
WORK AUTHORIZATION</b></h4>
<p>
Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa-tied employment authorization are also not eligible.</p>
<h4 class="jobSectionHeader"><b>
AI-GENERATED APPLICATION MATERIALS</b></h4>
<p>
We review all resumes and application materials for AI-generated content. Submissions that show evidence of AI manipulation, including AI-written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.</p>
<h4 class="jobSectionHeader"><b>
PURPOSE OF THE POSITION</b></h4>
<p>
The Medium Voltage Specialist is primarily responsible for handling Medium Voltage escalations for SMA's customers and suppliers. The Medium Voltage Specialist partners closely with the Medium Voltage engineering team in SMA AG to work through solutions for SMA's U.S. customers and suppliers. This position is also responsible for performing warranty repairs, technical support, and extensive testing of the internal workings of SMA Medium Voltage products.</p>
<p>
We currently have 3 openings for this role in Texas.</p>
<h4 class="jobSectionHeader"><b>
PRIMARY DUTIES / RESPONSIBILITIES</b></h4>
<ul><li>Responsible for testing, including Medium Voltage Transformer core testing, troubleshoots, repairs, and analyzing SMA Large Scale MV systems in the field, operations and maintenance, and site visits.</li>
<li>Applies expert knowledge and training from high voltage test equipment to identify root causes for SMA's internal quality 8D reports.</li>
<li>Develops detailed knowledge to aid in the creation of processes and procedures for SMA's Medium Voltage products, associated SMA and/or third-party accessories sold by SMA.</li>
<li>Uses expert knowledge to determine correct courses of action after conducting DGA sampling and obtaining results from DGA reports.</li>
<li>Maintains accurate inventory count of spare parts provided by SMA.</li>
<li>Uses expert knowledge to repair external leaks and cold-weld patches on Medium Voltage Transformers.</li>
<li>Regularly works with high voltage DC, three phase power, high AC voltage, and related software/firmware of SMA products.</li>
<li>Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditure.</li>
<li>Collaborates cross functionally with the Global Service Organization, Quality, and Suppliers to provide customers with Root Cause Analysis of failures, and is responsible for keeping customers informed of the RCA status.</li>
<li>Performs and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li>
<li>Other duties may be assigned or required.</li>
</ul><h4 class="jobSectionHeader"><b>REQUIRED QUALIFICATIONS</b></h4>
<ul><li>Certifications in the following are required through the AVO Training Institute or another accredited institution/trade school (either already obtained or trained upon hiring): Medium Voltage Transformer Levels I and II; Switch Gear and Circuit Breaker Maintenance with grounding and bonding; Electrical Safety for Utilities; Substation Maintenance I and II.</li>
<li>Must be familiar with High Voltage test equipment and understand the results from such equipment.</li>
<li>A bachelor's degree in a technical field is strongly preferred, or relevant years of qualified experience.</li>
<li>At least 5 years of experience in electrical, electronic, and/or network communications.</li>
<li>At least 5 years of experience with Medium Voltage equipment.</li>
<li>Prior experience with cold weld patch repairs and field transformer repairs.</li>
<li>Experience with pad mounted transformers, Medium Voltage Terminations, and operation of switchgears is preferred.</li>
</ul><h4 class="jobSectionHeader"><b>OTHER SPECIALIZED SKILLS</b></h4>
<ul><li>Ability to work nonstandard business hours occasionally to support service customer contracts.</li>
<li>Required weekend and/or night work is possible depending on customer requirements at the site.</li>
<li>Knowledge of solar and/or alternative energy markets is preferred.</li>
<li>Knowledge of the National Electric Code is preferred.</li>
<li>Advanced knowledge of power plant measurement devices and techniques is strongly preferred.</li>
<li>Ability to analyze and solve problems effectively is necessary.</li>
<li>Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required.</li>
<li>Have direct interface with German counterparts for technical assistance and guidance on MV systems, and attend meetings with them on a daily or weekly basis.</li>
<li>This position requires significant domestic and international travel.</li>
<li>Extent of responsibility: Regional</li>
</ul><h4 class="jobSectionHeader"><b>PHYSICAL REQUIREMENTS</b></h4>
<p>
While performing the duties of this job, the employee is required to travel, while at site; stand, walk, talk, hear, and observe surroundings. The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel, and must routinely lift up to 50 pounds. The work environment is constrained to a field service environment, with occasional functions in a corporate office. While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures. The noise level in the work environment is usually moderate.</p>
<h4 class="jobSectionHeader"><b>
WE OFFER</b></h4>
<ul><li>Compensation: $38.00 to $43.00 per hour, dependent on experience and qualifications.</li>
<li>Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.</li>
<li>Work Model: Remote.</li>
<li>401(k) plan with company match.</li>
<li>Opportunities for professional development and training.</li>
<li>Inclusive, collaborative, and innovative work environment.</li>
</ul><div><p><b>
Our EEO Policy</b></p>
<p>
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.<br>
<br>
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.</p>
<p><b>
Our Privacy Policy</b></p>
<p>
During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].</p>
<p>
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the &quot;CCPA&quot;). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.</p>
<p>
If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com</p></div></div><p></p>

Medium Voltage Specialist (3 Openings) — Texas

Cinter Technology

<div>
 <strong>
  ▶︎ Job Details
  <br/>
  <br/>
 </strong>
 ・Job Title: Help Desk IT Support Technician (Tier 1)
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 ・Client: Japanese Corporate
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 ・Working Location: Downtown Houston, TX
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 ・Working Style: Hybrid (Min 4 days in Office)
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 ・Employment Type: Contract (6&ndash;12 months)
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 ・Salary: $35&ndash;$40/hour
 <br/>
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 ・Benefit: 401K Match
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 ・Visa Support: No
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 ・Working Hours: Monday&ndash;Friday (Business Hours)
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 ・Language: English required; Japanese is a plus
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 <br/>
 <strong>
  ▶︎ Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide Tier 1 technical support for PCs, laptops, mobile devices, and standard business applications
  </li>
  <li>
   Respond to IT support requests via phone, email, remote support, and in person
  </li>
  <li>
   Troubleshoot hardware, software, printer, and basic network connectivity issues
  </li>
  <li>
   Install, configure, and maintain desktop/laptop computers and peripheral devices
  </li>
  <li>
   Perform user account administration, password resets, and basic access management
  </li>
  <li>
   Escalate complex technical issues to higher-level IT teams when necessary
  </li>
  <li>
   Maintain IT support documentation and knowledge base articles
  </li>
  <li>
   Assist with hardware deployment, replacement, and asset inventory management
  </li>
  <li>
   Deliver excellent customer service while following company IT policies and procedures
  </li>
  <li>
   Collaborate with internal IT teams to ensure timely issue resolution
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ▶︎ The Right Candidate Will Possess
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong customer service and communication skills
  </li>
  <li>
   Excellent troubleshooting and analytical abilities
  </li>
  <li>
   Ability to manage multiple priorities in a fast-paced environment
  </li>
  <li>
   Strong organizational skills and attention to detail
  </li>
  <li>
   Ability to work independently while contributing effectively within a team
  </li>
  <li>
   A proactive attitude and willingness to learn
  </li>
  <li>
   Understanding of Japanese corporate culture and business etiquette
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ▶︎ Required Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Information Technology, Computer Science, or equivalent work experience
  </li>
  <li>
   1&ndash;2 years of Help Desk, Desktop Support, or IT Support experience
  </li>
  <li>
   Experience supporting Windows PCs, Microsoft 365 applications, and mobile devices
  </li>
  <li>
   Knowledge of Active Directory, VPN, remote support tools, and basic networking concepts
  </li>
  <li>
   Excellent English communication skills
  </li>
  <li>
   Minimum 2 years of experience working for a Japanese company or supporting Japanese corporate users strongly preferred
  </li>
  <li>
   Japanese language ability is preferred but not required
  </li>
  <li>
   IT certifications (CompTIA A+, Network+, Microsoft, ITIL, etc.) are a plus
   <br/>
   <br/>
  </li>
 </ul>
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[CONTRACT] Help Desk IT Support Technician

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