development & marketing communications manager Jobs in Chicago

development & marketing communications manager

digital marketing project manager Jobs in Chicago

digital marketing project manager

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senior marketing manager

social media and marketing coordinator Jobs in Chicago

social media and marketing coordinator

content marketing coordinator

EA Collective

<div><div><b>Agency Overview</b><br>
Agency EA, a part of EA Collective, is a 100% employee-owned, WBENC-certified award-winning experiential marketing agency specializing in live, virtual, and hybrid experiences for global brands. Known for its ability to blend strategy, creativity, and flawless execution, Agency EA partners with clients to bring their brands to life through impactful events, immersive environments, and engaging digital activations. As the flagship agency of EA Collective, Agency EA benefits from the broader collective&rsquo;s creative resources and industry-leading expertise to innovate and deliver unforgettable experiences that resonate with audiences and achieve business objectives.<br>
<br>
We are looking for dreamers and doers who have the passion to champion big ideas and the talent to bring them to life. A place of acceptance and open dialogue, we strive to foster a culture where differences are not just valued, but celebrated. Come do your best and be your best in a casual yet vibrant workplace where we prioritize professional and personal growth, commit to causes we believe in, and ensure a diverse and inclusive community.<br>
<br>
This position is based in Chicago and will involve a combination of remote and in-office work.<br>
<br>
<b>Summary</b><br>
Reporting to the Associate Marketing Manager, this individual supports the development and implementation of a robust content marketing strategy for Agency EA with the goal of increasing brand exposure across platforms and target audiences.<br>
<br>
The ideal candidate is eager to learn and adapt in a fast-paced agency environment. They are digitally-savvy and have a foundational understanding of how content is used for lead generation and nurturing. This individual is highly organized and detail-oriented to support the management of a high-volume content calendar and asset library. They are keen to develop their understanding of how content engages prospects throughout their journey, are familiar with basic SEO principles, and are proactive and curious about effective communication methods. They understand that strong communication has a powerful purpose both internally and externally &mdash; to educate, inform, share and unite.<br>
<br>
<b>Responsibilities:</b><br>
<br>
<b>Content Development + Strategy</b></div>
<ul><li>Assists the team in developing the B2B content strategy and thought leadership concepts in line with business development goals.</li>
<li>Manages the editorial calendar, ensuring all deadlines are logged and content is scheduled correctly.</li>
<li>Collaborates with the internal copywriters to draft content to ensure cohesion with the brand voice, messaging and personality across all platforms.</li>
<li>Researches industry trends and competitor content to propose content opportunities and topics to highlight subject matter expertise and project work.</li>
<li>Drafts and edits blogs, email marketing, white papers, videos, presentations, webinars, social media, and more to support SEO and inbound traffic to the company&rsquo;s website.</li>
<li>Supports leadership and subject matter experts with speaking engagements and industry opportunities through custom thought leadership content and presentation development.</li>
<li>Partners closely with the team and external partners to measure, report and optimize content performance, ensuring it is driving effective results in support of growth goals.</li>
<li>Drafts simple content (e.g. social posts, internal emails) and assists with research and editing press releases and pitches, blog and social posts, thought leadership content, podcast content, marketing emails and award submissions.</li>
<li>Designs and creates compelling visual assets (static graphics, carousels, infographics) for social media, case studies, website blogs, and award submissions.</li>
<li>Films and/or edits short-form videos for social media, case study decks, and award submissions.</li>
<li>Assists with other content-driven requests and marketing materials as needed.</li>
</ul><div><b>Brand Assets + Collateral</b></div>
<ul><li>Works with Associate Marketing Manager to coordinate the logistics of sales and marketing materials, including project case studies in various formats (written, video, Google Slides), company descriptions, factsheets, sales aids, and other materials as requested.</li>
<li>Support with the capture, organization and maintenance of photography and videography of client projects.</li>
<li>Organizes and maintains the company&rsquo;s digital asset library.</li>
</ul><div><b>Digital Marketing</b></div>
<ul><li>Drafts and schedules social media and long-form thought leadership content, including associated visuals.</li>
<li>Partners with the team to develop assets for email marketing campaigns (copy, banner images, etc.).</li>
<li>Performs regular tactical updates to the company website, including uploading new case studies, blog posts, and podcast episodes.</li>
</ul><div><b>Internal Events, Initiatives + Communications</b></div>
<ul><li>Contributes to bi-weekly marketing/BD team meetings and weekly marketing meetings.</li>
<li>Owns monthly internal &ldquo;lunch and learn&rdquo; sessions - topic development, assignment of deck creation, etc.</li>
</ul><div><b>You have:</b></div>
<ul><li>~2 years of experience in B2B content marketing, PR, corporate communications, or journalism, preferably within an agency or services firm.</li>
<li>Strong writing and editing skills.</li>
<li>A good aesthetic eye for and interest in creating high-quality visual content using tools like Canva (or similar) with a good degree of speed to capitalize on trends and content timeliness.</li>
<li>Experience with social media video creation and editing (e.g., CapCut, DaVinci Resolve, or similar mobile/desktop tools).</li>
<li>Knowledge of traditional marketing disciplines as well as new emerging trends &ndash; especially online, video, social media, etc.</li>
<li>Fluency in Google Suite</li>
<li>Familiarity with marketing platforms (HubSpot/Pardot, WordPress) is a plus, but expertise is not required.</li>
</ul><div><b>You are:</b></div>
<ul><li>Passionate about the experiential marketing industry.</li>
<li>Highly collaborative and effective at interviewing subject matter experts.</li>
<li>Hyper-organized but quick on your feet: you can manage five things at once without dropping any.</li>
<li>A natural storyteller (written and visual) focused on business results.</li>
<li>Curious, collaborative, proactive, and always thinking about what&rsquo;s next.</li>
</ul><div>The salary range for this position is $50,000 to $60,000 and will be based on experience.</div></div>

Content Marketing Coordinator

Jack Frost Ice Cream

<p><b>Overview</b><br/>Are you passionate about creating engaging digital experiences and driving brand growth through innovative social media strategies?</p><p>Can you excel at show casing our business services via social media?</p><p>Can you make short form video content for reels?</p><p>We are seeking a dynamic and energetic Social Media and Marketing Coordinator to lead our online presence, craft compelling video content, and build meaningful relationships with our audience. This paid role offers an exciting opportunity to shape brand storytelling across multiple platforms, harness the power of digital marketing tools, and elevate our marketing initiatives to new heights. If you thrive in a fast-paced environment and love turning ideas into captivating campaigns, this is your chance to make a real impact!</p><p><b>Duties</b></p><ul><li>Develop and implement comprehensive social media marketing strategies across platforms such as Facebook, Instagram, Twitter, and TikTok to boost brand awareness and engagement.</li><li>Create, curate, and manage high-quality content including graphics, videos, photography, blog posts, and promotional materials using Adobe Creative Suite tools like Photoshop and Illustrator.</li><li>Monitor social listening channels to gather insights on audience sentiment, trending topics, and competitor activities; leverage this data to refine campaigns.</li><li>Manage social media management tools such as Hootsuite and Buffer for scheduling posts, tracking performance metrics, and maintaining consistent brand voice.</li><li>Conduct keyword research and optimize content for SEO to enhance online visibility; analyze web analytics with Google Analytics and web analytics tools to measure campaign success.</li><li>Execute targeted Facebook Advertising campaigns to reach specific audiences; monitor ad performance and adjust strategies for maximum ROI.</li><li>Engage with followers by responding promptly to comments, messages, and reviews; foster strong relationship management that builds community loyalty.</li><li>Collaborate with the marketing team on branding initiatives, public relations efforts, and e-commerce promotions to ensure cohesive messaging across all channels.</li><li>Proofread all content meticulously for accuracy, clarity, and brand consistency before publication; oversee video editing projects for promotional videos or tutorials.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in social media marketing or digital marketing roles with a portfolio demonstrating successful campaigns.</li><li>Proficiency in graphic design software such as Adobe Photoshop and Adobe Illustrator; experience with video editing is a plus.</li><li>Strong understanding of SEO principles, keyword research techniques, and web analytics tools like Google Analytics.</li><li>Familiarity with social listening platforms and social media management applications including Hootsuite and Buffer.</li><li>Knowledge of Facebook Advertising platform along with experience managing paid campaigns effectively.</li><li>Excellent written communication skills with an eye for proofreading and detail-oriented content creation.</li><li>Ability to manage multiple projects simultaneously while maintaining a positive attitude in a fast-paced environment.</li><li>Experience in branding strategies, public relations activities, e-commerce promotions, photography skills, and digital marketing best practices is highly desirable. Join us as a Social Media and Marketing Coordinator where your creativity fuels our growth! Bring your energy, expertise, and innovative ideas to help us connect authentically with our audience while advancing your career in vibrant digital marketing environments.</li></ul><p>Pay: $20.00 - $28.00 per hour</p><p>Expected hours: 30.0 per week</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Social Media and Marketing Coordinator

SmithBucklin

<div><div><b>Smithbucklin</b>, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is seeking a <b>Education Content Coordinator</b> to join our team in <b>Chicago.</b></div><div>
</div><div>
The Education Content Coordinator will serve as a pivotal link between the ANPD Nursing Professional Development (NPD) team and the Marketing &amp; Communications Services department. This role will be primarily responsible for creating, maintaining, and optimizing educational content on the ANPD website &mdash; drawing from NPD-team output, member insights, and organic content sources &mdash; and ensuring that our digital education offerings reflect up-to-date, relevant, engaging material that supports ANPD&rsquo;s mission and strategic goals. The successful candidate will be detail-oriented, tech-savvy, collaborative, and skilled at translating subject-matter input into compelling online learning and resource experiences.</div><div>
</div><div><div>
At Smithbucklin, we embody a culture driven by <b>optimism, ambition, expertise,</b><b> </b>and <b>thoughtfulness</b>, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.</div></div><div>
</div><div><b>
Key Responsibilities</b></div><ul><li>
Work closely with the NPD team to identify, review, and curate educational materials (e.g., webinars, white papers, case studies, toolkits, neighborhood spotlights) for website publication.</li><li>
Serve as the conduit between the NPD team (subject matter experts) and the Marketing &amp; Communications team (content scheduling, brand alignment).</li><li>
Develop and deliver digital marketing strategies and tactics, including SEO, SEM, content marketing, and digital advertising.</li></ul><ul><li>
Draft, edit, format and upload content to the ANPD website including updating existing pages, creating new pages/modules, and archiving or retiring outdated content.</li><li>
Monitor and maintain consistency of tone, branding, style, and structure across education/web content.</li><li>
Capture and integrate &ldquo;organic&rdquo; community platform (The Neighborhood) content into education resources and website pages.</li><li>
Collaborate with marketing on content calendars, web analytics/metrics (traffic, engagement, completion rates), and make recommendations for optimizing education content performance (e.g., keyword usage, tags, cross-linking, calls-to-action).</li><li>
Assist in coordinating multimedia or interactive elements (e.g., video) in partnership with the NPD team and external vendors as needed.</li><li>
Ensure quality assurance of web content: proofing, link checking, responsiveness across devices, accessibility compliance (where applicable).</li><li>
Track and report on website content performance (e.g., new page views, returning visitors, downloads, engagement).</li><li>
Maintain a strong working knowledge of best practices in digital education delivery, CMS/web publishing workflows, and user experience principles.</li><li>
Stay attuned to new program development to proactively suggest new website education content or updates.</li><li>
Apply the use of all eLearning and technology tools to support client education initiatives, including a variety of abstract management tools, eLearning development software, web-conferencing tools, virtual platforms and live capture/recording tools.</li><li>
Support development of educational programming including webinars, convention planning, new programs, etc.</li></ul><div><b>
Qualifications
</b></div><div>
</div><div><b>Required</b></div><ul><li>
Bachelor&rsquo;s degree in communication, marketing, education, digital media, or a related field (or equivalent experience).</li><li>
Minimum 2-4 years&rsquo; experience in content coordination, web publishing, digital education support, or related role.</li></ul><ul><li>
Proficient in HTML, basic coding, marketing automation, and digital advertising applications.</li><li>
Proficient in using core Microsoft applications, including Excel, Outlook, PowerPoint, and Word, and social media, including Facebook, Instagram, LinkedIn, X, and YouTube.</li></ul><ul><li>
Strong writing, editing and proofreading skills; ability to translate subject-matter content into clear, engaging web-friendly formats.</li><li>
Familiarity with basic web analytics (e.g., Google Analytics), SEO fundamentals, and metrics-driven content optimization.</li><li>
Ability to manage multiple projects concurrently, prioritize work, and meet deadlines in a fast-paced environment.</li><li>
Excellent interpersonal and collaboration skills: comfortable working across teams (education, marketing, external contractors) and managing stakeholder input.</li><li>
High level of attention to detail and commitment to quality (content accuracy, links, formatting, accessibility).</li><li>
A self-starter who is comfortable proactively identifying content opportunities, suggesting improvements, and working with minimal supervision.</li></ul><div><b>
Preferred</b></div><ul><li>
Experience working in an association, nonprofit, or professional development context.</li><li>
Familiarity with digital learning platforms or LMS (learning-management systems) and e-learning content formats.</li><li>
Experience coordinating multimedia content (video, podcasts, interactive modules) or working with designers/vendor teams.</li><li>
An analytical mindset with ability to recommend improvements based on data and user behavior.</li></ul><div><b>
Where Do You Fit?</b></div><div>
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people &ndash; regardless of position or compensation &ndash; an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.</div><div></div><div>
Our hybrid environment offers you the option to work from home two days per week. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.</div><div></div><div>
Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $59,000-$62,000.</div><div></div><div><b>
Equal Employment Opportunity</b></div><div>
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.</div><div></div><div><b><i>
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.</i></b></div></div>

Education Content Coordinator

Openlands

<div>Description:<p></p><p><br>
The Public Relations &amp; Content Specialist plays a vital role as a part of Openlands&rsquo; External Affairs function, bringing stories of land, conservation, and community impact to life. This position works closely across teams, from program staff to development and leadership, to create and share compelling narratives grounded in Openlands&rsquo; mission.</p><p>
This role manages relationships with press, influencers, and community storytellers, ensuring Openlands&rsquo; messages reach diverse audiences throughout the region. The Specialist provides guidance and support to staff for media opportunities, including organization-wide and one-on-one media training, while also leading outreach to traditional journalists and digital creators. With a focus on collaboration, creativity, and responsiveness, this position strengthens Openlands&rsquo; brand presence and inspires public engagement with conservation.
<br>
<br>
This is a full-time, non-exempt, hybrid position. This role reports directly to the Assistant Director of Communications.
</p><p><b>Essential Job Functions:</b></p><p><b>
Media Outreach &amp; Engagement</b></p><ul><li>
Develop and pitch story ideas, press releases, and media alerts to local, regional, and national outlets in both English and Spanish.</li><li>
Build and steward relationships with bilingual journalists, editors, and content creators to expand Openlands&rsquo; reach.</li><li>
Provide media training to staff, offering group workshops and one-on-one coaching for special press appearances.</li><li>
Monitor news coverage and manage a cross-departmental Slack channel and weekly news digest to share relevant stories and updates.
</li><li>Manage interviews, coordinate press attendance at events, and ensure strong representation at public appearances.</li><li>
Prepare bilingual press kits, press release, bios, b-roll, and multimedia assets.</li><li>
Track and report media coverage, documenting Openlands&rsquo; impact and reach across all channels.</li><li>
Partner with the Communications Coordinator to amplify coverage through digital channels and internal communications.</li></ul><p><b>
Content Creation &amp; Creative Direction</b></p><ul><li>
Create original content in multiple formats, including images, short videos, social graphics, and branded materials, ensuring accessibility and cultural relevance for bilingual audiences.</li><li>
Lead event photography and capture small-scale video content to support storytelling and campaigns.</li><li>
Develop shot lists and coordinate with external vendors for large-scale video and photo shoots.</li><li>
Manage a digital library of media assets for use across campaigns and departments.</li><li>
Keep Openlands&rsquo; website media content current and accurate.</li></ul><p><b>
Influencer &amp; Partnership Engagement</b></p><ul><li>
Identify and cultivate relationships with both traditional and non-traditional media partners and influencers, with a focus on bilingual communities.</li><li>
Create innovative influencer campaigns and cross-promotions to grow Openlands&rsquo; visibility and audience engagement.</li><li>
Collaborate with the Communications Coordinator to plan, edit, and post timely content in alignment with organizational goals.</li></ul><p><b>
Collaboration, Analytics &amp; Reporting</b></p><ul><li>
Work closely with program, development, and communications staff to gather stories, updates, and visuals.</li><li>
Analyze social media and media outreach metrics, providing insights to improve performance and storytelling.</li><li>
Collaborate on campaigns and strategy to ensure Openlands is reaching and engaging bilingual audiences effectively.</li></ul><p>
Other duties as assigned
</p>Requirements:<p></p><p><b><br>
Knowledge, Skills, and Abilities</b></p><ul><li>
3&ndash;5 years of experience in PR, journalism, or communications with bilingual media engagement.</li><li>
Fluency in Spanish (oral and written) preferred, with ability to manage bilingual relationships and translate complex ideas for diverse audiences.</li><li>
Exceptional writing, editing, and proofreading skills in both English and Spanish.</li><li>
Experience cultivating and stewarding press and influencer relationships.</li><li>
Strong organizational skills and ability to work on multiple projects with quick turnarounds.</li><li>
Familiarity with content creation tools (Adobe Creative Suite, Canva, CapCut).</li><li>
Knowledge of conservation, environmental justice, or related fields preferred.</li><li>
Valid driver&rsquo;s license and reliable transportation for travel to program sites and events.</li><li>
Experience with social media analytics and digital engagement tools.</li></ul><p><b>
Preferred:</b></p><ul><li>
Master&rsquo;s degree or additional certifications in communications or digital marketing.</li><li>
Experience managing vendors or contractors for creative production.</li><li>
Knowledge of conservation or nonprofit sectors.</li></ul><p>
Cover letter, resume and writing samples REQUIRED for full consideration.</p><p>
This position will be posted until Friday, December 19, 2025.</p></div>

Public Relations & Content Specialist

Lia Restaurant

<p><b>Job Overview</b><br/>We are seeking a creative and detail-oriented Hourly Social Media Content Creator to join our dynamic marketing team. This role is responsible for developing engaging content across various social media platforms to enhance brand visibility, foster audience engagement, and support digital marketing strategies. The ideal candidate will possess strong skills in graphic design, video editing, and social media management tools, with a keen eye for branding and storytelling. This position offers an excellent opportunity to contribute to innovative campaigns and grow your expertise in digital marketing.</p><p><b>Duties</b></p><ul><li>Develop and curate compelling content including images, videos, and written posts tailored for platforms such as Facebook, Instagram, Twitter, and LinkedIn.</li><li>Manage social media accounts using tools like Hootsuite and Buffer to schedule posts, monitor engagement, and analyze performance metrics.</li><li>Implement SEO strategies and conduct keyword research to optimize content reach and visibility.</li><li>Utilize Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) for graphic design and video editing to produce high-quality visual assets.</li><li>Engage in social listening to monitor brand mentions, industry trends, and competitor activities to inform content strategies.</li><li>Collaborate with public relations teams to ensure consistent messaging and branding across all channels.</li><li>Manage relationships with followers and influencers to foster community growth and brand loyalty.</li><li>Track web analytics using Google Analytics and other tools to assess campaign effectiveness and inform future content planning.</li><li>Assist with Facebook Advertising campaigns by creating targeted ad content aligned with marketing objectives.</li><li>Proofread all content for accuracy, clarity, and brand consistency before publication.</li></ul><p><b>Experience</b></p><ul><li>Proven experience in social media marketing or digital content creation with a strong portfolio demonstrating graphic design, video editing, and content strategy skills.</li><li>Familiarity with SEO best practices, social listening tools, web analytics platforms, and social media management applications such as Hootsuite or Buffer.</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) or similar software for multimedia production.</li><li>Knowledge of branding principles, public relations strategies, e-commerce integration, and digital marketing trends.</li><li>Excellent communication skills with the ability to craft engaging narratives tailored for diverse audiences.</li><li>Experience in relationship management within online communities is a plus. This role is ideal for motivated individuals passionate about digital storytelling who want to make a meaningful impact through creative social media campaigns while expanding their professional skills in a collaborative environment.</li></ul><p>Pay: $25.44 - $30.63 per hour</p><p>Expected hours: 10.0 &ndash; 15.0 per week</p><p>Work Location: In person</p>

Hourly Social Media Content Creator

Mond Properties

<p><b>Job Overview</b><br/>Are you passionate about digital storytelling and eager to dive into the dynamic world of social media marketing? We are seeking a motivated and creative Social Media Marketing Intern to join our vibrant team! This paid internship offers an exciting opportunity to develop your skills in content creation, brand promotion, and digital strategy. You will work closely with our marketing professionals to craft engaging campaigns, analyze social media performance, and help elevate our online presence across multiple platforms. If you thrive in a fast-paced environment and love turning ideas into compelling visuals and messages, this role is perfect for you!</p><p><b>Duties</b></p><ul><li>Assist in developing and executing social media campaigns across platforms like Facebook, Instagram, Twitter, LinkedIn, and TikTok</li><li>Create engaging content including graphics, videos, photography, and written posts aligned with brand voice and marketing goals</li><li>Monitor social listening tools to track brand mentions, industry trends, and customer feedback</li><li>Use Adobe Photoshop, Illustrator, and Creative Suite tools to design eye-catching visuals that resonate with target audiences</li><li>Manage scheduling and publishing of content using Hootsuite or Buffer to ensure consistent online activity</li><li>Conduct keyword research and optimize content for SEO to increase visibility and engagement</li><li>Analyze web analytics and social media metrics via Google Analytics and platform insights to measure campaign effectiveness and recommend improvements</li></ul><p><b>Qualifications</b></p><ul><li>Currently pursuing or recently completed a degree in Marketing, Communications, Graphic Design, or related field</li><li>Strong understanding of social media management platforms such as Hootsuite or Buffer</li><li>Proficiency in Adobe Creative Suite applications including Photoshop, Illustrator, and video editing tools</li><li>Knowledge of SEO best practices, keyword research, and web analytics tools like Google Analytics</li><li>Experience with graphic design, photography, video editing, and content creation techniques</li><li>Excellent proofreading skills with attention to detail in messaging and branding consistency</li><li>Ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment</li></ul><p>This paid internship is designed to give you hands-on experience in digital marketing strategies that make an impact. Join us to grow your skills in social media marketing while helping shape innovative campaigns that connect with audiences worldwide!</p><p>Job Types: Internship, Temporary</p><p>Pay: From $17.00 per hour</p><p>Expected hours: 10 per week</p><p>Benefits:</p><ul><li>Professional development assistance</li></ul><p>Work Location: Hybrid remote in Chicago, IL 60640</p>

Social Media Marketing Intern

Global Payments

<div><p>Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
</p><p></p><p>We are looking for a detail-oriented, Content Governance Specialist to join our global marketing team. This role is responsible for implementing and enforcing the policies, processes, and standards that shape our digital content lifecycle. The Content Governance Specialist will help ensure content &mdash; and the systems that house it &mdash; are easily discoverable, organized and maintained in accordance with the organization&rsquo;s larger content and digital strategies.</p><p>
As a key member of the content team, you will work closely with digital marketing, regional content teams and IT to maintain the infrastructure needed for efficient content management. This role is ideal for someone who thrives in a fast-paced, collaborative environment and has a passion for organizing content at scale.</p><p></p><p>
Key responsibilities include:</p><ul><li><p><b>
Content management and governance:</b></p><ul><li><p>
Manage and maintain the internal content library, ensuring that all assets are organized, tagged and easily accessible by marketing teams around the world</p></li><li><p>
Help publish content on the organization&rsquo;s website using a headless CMS platform</p></li><li><p>
Identify opportunities for streamlining content management processes and help implement automation solutions to improve efficiency</p></li><li><p>
Document comprehensive content governance frameworks, policies, editorial guidelines and style standards.</p></li><li><p>
Enforce content governance to ensure consistency in categorization, metadata tagging and version control, internally and externally</p></li></ul></li><li><p><b>
Regional support and coordination: </b>Help support regional teams, providing guidance and training on internal content management processes and how to publish content through the CMS</p></li><li><p><b>
Content quality assurance: </b>Conduct regular audits of content to ensure it is accurate, up-to-date, and in line with global brand guidelines.</p></li><li><p><b>
Support for content personalization: </b>Assist in implementing AI-driven content personalization initiatives</p></li><li><p><b>
Performance monitoring: </b>Define and track key performance indicators (KPIs) related to content usage and performance, using data to inform improvements</p></li></ul><p></p><p><b>
Skills and experience</b><b>:</b></p><ul><li><p>
Content management systems (CMS) and digital asset management (DAM): Experience with enterprise-level CMS/DAM systems is a must; specific experience with Sitecore, Airtable, Wrike, Microsoft 365 and Marketo Engage a plus</p></li><li><p>
Project management: Ability to manage multiple content projects simultaneously, ensuring timelines and quality standards are met</p></li><li><p>
Content governance: Strong understanding of content governance principles, including content categorization, version control and metadata management</p></li><li><p>
Global collaboration: Experience working with cross-functional teams, especially in a global or multi-regional context</p></li><li><p>
Digital content marketing knowledge: Familiarity with top- and mid-funnel content strategies and how content supports lead generation, engagement and nurturing</p></li><li><p>
Attention to detail: A keen eye for detail to ensure that content is consistently organized and aligned with brand and marketing objectives</p></li><li><p>
Process improvement: Experience identifying areas for process optimization and implementing solutions to enhance operational efficiency</p></li><li><p>
Communication and training: Excellent written and verbal communication skills, with the ability to articulate complex information clearly, build relationships and guide regional teams</p></li></ul><p></p><p>
$74,000 - $101,000<br>
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.</p><p><br>
<br>
<b>Benefits:</b><br>
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/</p><p><br>
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.</p><p></p><p>
This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events.</p><p>
 #LI-Remote</p><p></p><p>
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.</p></div><p></p>

Content Governance Specialist

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