manager credit services account origination

Ameris Bank

<div>Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. 
 
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you&rsquo;ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer&rsquo;s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.
<div>Responsible for leading day-to-day activities of the HR function for the assigned line of business and/or division(s). The incumbent will be assigned human resources related projects of a simple to moderate nature. The HR Generalist applies skill in selection/retention techniques, an extensive knowledge of Human Resources policies and procedures, as well as Federal and state laws regarding employment practices in order to support the organization. Other duties as assigned.
 
 
Essential Functions, Duties, and Responsibilities:
 
<ul><li>Maintains current working knowledge of Ameris Bank policies and procedures, pay practices, employment laws (i.e. EEOC, AA, ADA, FMLA, FLSA) and communicates regularly with employees and management to ensure understanding and compliance.
</li><li>Assists the HR Business Partner team with performance improvement, employee relation inquires, and corrective action plans as needed.
</li><li>Works with HR Business Partner team to proactively develop and implement employee engagement and department strategies.
</li><li>Works with hiring managers throughout recruitment process, including pre-employment screening and employee onboarding.
</li><li>Assists in the execution of recruiting plan, including self-sourcing for roles.
</li><li>Coordinates and implements the onboarding and off-boarding for all types of employees, including creating electronic files and updating of files via the HRIS or designated system.
</li><li>Posts positions in various electronic systems as directed.
</li><li>Prepares and sends offer letters while following position approval requirements and protocol.
</li><li>Maintains new hire list information, to include all job openings, to reflect accuracy and add/remove as needed upon status changes.
</li><li>Facilitates and monitors pre-employment clearances in all aspects, to include credit and background screening.
</li><li>Communicates identified pre-employment concerns to supervisor and/or recruiter as appropriate.
</li><li>Creates and maintains the employee files according to company procedure.
</li><li>Processes system changes such as hires, rehires, transfers, and terminations in the designated system as directed and in a timely and accurate fashion.
</li><li>Conducts training for HR members and employees as needed.
</li><li>Responds to unemployment requests, as needed.
</li><li>May assist hiring manager with NMLS transfer, when appropriate.
</li><li>Demonstrates the highest level of integrity, professionalism and confidentiality.
</li><li>Fosters a collaborate and positive working environment and has a team player attitude.
</li></ul> 
Required Knowledge, Skills and Competencies:
 
<ul><li>Intermediate proficiency in Microsoft Word, Excel and PowerPoint is required.
</li><li>Strong written and verbal communication skills are required.
</li><li>Demonstrated ability to multi-task is required.
</li><li>General knowledge of HR laws and best practices is required.
</li><li>Strong organizational skills are required.
</li><li>Ability to work a flexible schedule is required.
</li><li>HRCI certification as a PHR or SPHR is preferred.
</li><li>Willing to attain HR certifications.
</li></ul> 
Industry and Work Experience:
 
<ul><li>One to three years&rsquo; experience in human resources and/or HR academics required.
</li><li>Previous experience working in the assigned line of business and/or in banking is preferred.
</li><li>Working knowledge of state and federal employment laws is preferred.
</li></ul> 
Academic:
 
<ul><li>High school diploma or GED required
</li><li>Bachelor&rsquo;s Degree in Human Resources, Business or another related field preferred.
</li></ul></div>Benefits Available to Employees:
Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
<ul><li>Medical, Dental and Vision Insurance
</li><li>Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
</li><li>Life Insurance provided at no additional cost to employees
</li><li>Accidental Death &amp; Dismemberment Coverage
</li><li>Long-Term Disability Coverage
</li><li>Paid Sick and Vacation Leave
</li><li>11 Holidays
</li><li>Volunteer/Service Day
</li><li>Employee Stock Purchase Plan
</li><li>401(k) Retirement Plan
</li><li>Ameris Bank matches 50% of your first 8% of contributions to the plan
</li><li>Flexible Spending Accounts
</li><li>Health Savings Account
</li><li>Health Reimbursement Arrangement
</li><li>Supplemental Life &amp; Other Insurance Plans
</li><li>Identity Theft Protection
</li><li>Pet Insurance
</li><li>Legal Insurance
</li><li>Employee Assistance Program
</li><li>Employee Advocacy Program
</li><li>Tickets at Work (Entertainment discounts for Ameris Bank Employees)
</li><li>AT&amp;T Employee Discount
</li><li>Wellness Discounts for Medical Premiums and Other Rewards
</li><li>Employee Referral Incentive
</li><li>Education Assistance
</li><li>Employee Resource Groups
</li></ul>Banking Advantages for Employees:
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
<ul><li>Free Interest Checking
</li><li>Free Safe Deposit Box
</li><li>Free Money Orders, Travelers&rsquo; Checks and Cashier Checks
</li><li>Discount on Mortgage Origination Fee
</li><li>Free Online Banking and Free Unlimited Online Bill Payment
</li><li>Employee Banking Perks
</li></ul>Disclaimer: 
 
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. 
 
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

HR Generalist

The Home Depot

Position Purpose: The Collections Specialist will support our Pro Trade Credit program. In this role, you will manage a portfolio of commercial (B2B) accounts, acting as the primary point of contact for past-due customers. The goal is to recover outstanding revenue while maintaining positive relationships with our professional trade partners. Success in this role will be measured by timely recovery rates, customer satisfaction scores, and adherence to compliance standards, ensuring clear benchmarks for performance. The specialist will handle the full cycle of delinquency management from initial outreach and dispute resolution to negotiating payment plans and preparing accounts for legal escalation or lien actions when necessary. Throughout this process, you will also collaborate closely with departments such as Legal and Sales to ensure a holistic and coordinated approach to collections and account management. Key Responsibilities: 30% - Outreach &amp; Negotiation - Conduct high-volume outbound calls and emails to commercial customers with past-due balances. Negotiate payment commitments and follow up to ensure promises are kept. 30% - Account Reconciliation - Research and resolve billing discrepancies, missing purchase orders (POs), or proof-of-delivery (POD) disputes that are holding up payment. 10% - Documentation - Maintain detailed, legally defensible notes on all collection activities within the ERP/Credit software. 10% - Legal &amp; Lien Initiation - Identify accounts that have exhausted all internal collection efforts. Lien Actions: Monitor job-specific lien deadlines. Gather necessary documentation (invoices, contracts) to initiate the preliminary notice or lien filing process for review by the Credit Manager/Legal team. Referrals: Compile comprehensive credit files (notes, call logs, skip-tracing results) to package accounts for referral to third-party collection agencies or attorneys. 20% - Risk Management - Monitor aging reports weekly to identify high-risk accounts. Place accounts on &quot;Credit Hold&quot; according to company policy and communicate status changes to the Sales team. Direct Manager/Direct Reports: Position Reports to Sr. Manager, Trade Credit. Position has 0 direct reports Travel Requirements: No travel required. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Working knowledge of Microsoft Office Suite. Demonstrated ability to collaborate and work effectively with cross-functional teams. Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers. Excellent written and verbal communication skills. 2+ years of experience in B2B collections, Accounts Receivable, or a related finance role. (Construction or Trade industry experience is a strong plus). Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables), Power BI and experience with AR/Credit Systems (i.e., Bectran). Familiarity with fair debt collection practices and a general understanding of lien rights/bond claim laws is preferred, but not required (will train). Soft Skills: Strong negotiation skills with the ability to remain professional under pressure. Ability to distinguish between a customer with a temporary cash-flow issue vs. a bad debt risk. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 2 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: No previous leadership experience Preferred Leadership Experience: No additional years of previous leadership experience Certifications: None Competencies: Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict

Collections Specialist-2

*This role will support Plumbing and Electrical Customer Accounts* Position Purpose: The Inside Sales Support Representative (ISSR) is responsible for supporting growth of managed account portfolios with Outside Sales Representatives. The ISSR will work together with their Outside Sales partners, providing consultative support and maintaining strong account relationships. The ISSR provides personalized service and solutions through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of the project cycle. This position requires a high level of industry specific knowledge, exceptional organizational skills, and the ability to effectively use Customer Relationship Management (CRM) systems and telephony systems. The ISSR aids in the growth of the customer portfolio by developing sales support solutions to meet customer needs, achieve organizational goals and increase market share. Key Responsibilities: 50% Support Outside Sales Portfolio Growth - Drives repeat business by providing excellent customer service, accurate and thorough quoting, sourcing, and overall project ownership. Completes assignments timely and efficiently. Continually works to support Outside Sales partners to grow accounts through building strong relationships, both internal and external. Provides post-order follow up, reconciles issues or errors in a timely manner, and ensures all customer needs are met. 25 % Account Administration - Partners with vendors and a variety of cross-functional partners to assist with quoting, pricing, availability, and issue resolution for high volume project needs. Owns projects from end to end, ensuring that the managed account customer is the focal point of the process 25% Issue Resolution - Assists the internal and external customer through the customer journey taking care of issue resolution, after-sale follow up, invoice transmittal, and quote requests. Direct Manager/Direct Reports: This position reports to Supervisor This position has 12 direct reports. Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Working knowledge of Microsoft Office Suite Working knowledge of presentation software (e.g., Microsoft PowerPoint) Demonstrated ability to collaborate and work effectively with cross-functional teams Demonstrated project management skills Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Excellent written and verbal communication skills Previous customer service or retail sales experience; home improvement trades specific Knowledge of local building codes; Home Improvement specific. Consultative and growth mindset, ability to respond quickly to customer needs, both internal and external In depth knowledge of retail systems, to include: Showroom Point of Sale-Orange Pay, Order Up, My Custom Designs, Volume Pricing Program, Quote Center, Pro Xtra, Credit Services Center, and the Appliance Ordering System Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 1 Preferred Years of Work Experience: 2 Minimum Leadership Experience: None Preferred Leadership Experience: 1 Certifications: None Competencies: Action Oriented Business Insights Collaborates Communicates Effectively Customer Focus Drives Results

Inside Sales Support Representative (Plumbing & Electrical) - Atlanta

Position Purpose: The Sr. Analyst, Trade Credit Services position is responsible for processes associated with managing and servicing commercial credit customers associated with the Pro Trade Credit program, with greater responsibilities and higher levels of approving authority. The incumbent has an elevated responsibility in managing and establishing credit lines, providing sound receivables management &amp; customer service, and supporting payments &amp; disputes resolution activities as needed. The ability to analyze and solve multiple complex problems associated with information related to customer, sales, and organizational needs is necessary to ensure accurate service levels are met while simultaneously meeting the financial goals of the organization. Key Responsibilities: 25% - Collections and Disputes Management - Develop and maintain accurate collection status records for all accounts. Resolve customer discrepancies and/or disputes and effect collection of delinquent accounts. Recommend plans of action to resolve collection accounts and ensure timely &amp; accurate processing of payments. Recommend when accounts should be placed with outside agencies or attorneys for collection. 25% - Customer Service - Directly communicate with customers and internal sales associates or leadership related to credit &amp; collection matters verbally and in writing. 25% - Drives Results - Ability to understand, identify, and influence results to help meet key performance metrics for individual and overall team goals. Ability to propose solutions and identify areas for operational process improvements. 25% - Manage Credit - Perform judgmental underwriting for large commercial customers credit needs in a timely, secure, sound, and consistent ability. Manage receivables &amp; mitigate potential losses through sound credit management strategies &amp; execution. Direct Manager/Direct Reports: This Position typically reports to the Area Supervisor Trade Credit Services This Position has up to 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Working knowledge of Microsoft Office Suite Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Excellent written and verbal communication skills 2-3 years of experience preferred Consumer &amp; Commercial Credit underwriting experience preferred, but not required. Experience in Credit Risk Management or related field. Strong analytical skills with experience transforming data into actionable information. Exhibited ability to work independently. General knowledge of retail business, financial services industry, economy, and business trends. Manage and respond to requests for credit, processing applications using financial documents to analyze credit. Ensures adherence to Credit policy, guidelines, and regulatory requirements. Very strong communication skills, both verbal and written. Sound decision-making skills. Track record of successfully managing multiple, simultaneous customer service needs. Demonstrated excellence at project management for small-to-medium projects. Able to strategically analyze business problems and opportunities. Exhibited ability to work independently, and as part of a larger team. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 2 Preferred Years of Work Experience: 2 Minimum Leadership Experience: No previous leadership experience Preferred Leadership Experience: No previous leadership experience Certifications: None Competencies: Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict

SR ANALYST TRADE CREDIT SERVICES

Midsouth Steel LLC.

<div>
 
 Senior Accounts Payable Specialist
 
 
 
 
 Department:
 
 Accounting
 
 
 
 Reports To:
 
 Accounting Manager
 
 
 
 Position Summary
 
 
 
 Midsouth Steel is seeking a detail-oriented and experienced
 
 Senior Accounts Payable Specialist
 
 to manage the company's construction accounts payable function. This role is responsible for processing high-volume invoices, ensuring vendor compliance, maintaining accurate job cost coding, administering corporate credit card reconciliations, and supporting timely payments in accordance with construction contract requirements. The ideal candidate has a strong background in construction accounting, exceptional organizational skills, and the ability to work effectively in a fast-paced environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Process approximately 300 construction-related invoices per month with a high degree of accuracy and timeliness
 </li>
 <li>
 Manage the full-cycle construction accounts payable process from invoice receipt through payment
 </li>
 <li>
 Review, track, and maintain vendor compliance documentation, including Certificates of Insurance (COIs), lien waivers, W-9s, and other required documentation
 </li>
 <li>
 Perform accurate job cost coding and ensure expenses are charged to the appropriate projects and cost codes
 </li>
 <li>
 Track and administer paid-when-paid payment terms in accordance with customer contracts and company policies
 </li>
 <li>
 Reconcile and administer corporate credit card transactions, ensuring timely submission, proper coding, receipt verification, and compliance with company expense policies
 </li>
 <li>
 Reconcile vendor statements and resolve invoice discrepancies or payment issues
 </li>
 <li>
 Maintain positive vendor relationships by responding promptly to inquiries and resolving issues professionally
 </li>
 <li>
 Ensure compliance with internal controls, company policies, and construction accounting procedures
 </li>
 <li>
 Work closely with project managers, accounting staff, and other internal departments to support project financial activities
 </li>
 <li>
 Assist with month-end closing activities related to accounts payable
 </li>
 <li>
 Recommend process improvements that increase efficiency and strengthen internal controls
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5+ years of accounts payable experience, with significant experience in a construction or subcontracting environment
 </li>
 <li>
 Strong understanding of construction accounts payable processes and industry best practices
 </li>
 <li>
 Experience with:
 </li>
 <ul>
 <li>
 Construction job cost accounting
 </li>
 <li>
 Lien waivers
 </li>
 <li>
 Certificates of Insurance (COIs)
 </li>
 <li>
 Paid-when-paid payment processes
 </li>
 <li>
 Vendor compliance management
 </li>
 <li>
 Corporate credit card reconciliation and expense management
 </li>
 <li>
 Construction accounts payable workflows
 </li>
 </ul>
 <li>
 Experience using an ERP system; experience with Viewpoint Vista is strongly preferred
 </li>
 <li>
 Proficiency in Microsoft Excel and Microsoft Office applications
 </li>
 <li>
 Excellent attention to detail, organizational skills, and accuracy
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Ability to prioritize multiple deadlines and work independently in a fast-paced environment
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience supporting construction, steel fabrication, or industrial contracting operations
 </li>
 <li>
 Knowledge of accounting principles and internal controls related to accounts payable
 
 
 </li>
 </ul>
 
 Success in This Role
 
 
 
 The successful candidate is highly organized, proactive, and committed to accuracy. They understand the complexities of construction accounting and vendor compliance, build strong relationships with vendors and internal stakeholders, reconcile corporate credit card activity accurately, and consistently ensure payments are processed in accordance with contractual requirements and company policies.
 
 
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</div>

Sr. Accounts Payable Specialist

Rogers Behavioral Health

<div>Under the leadership of the Directors of Business Development and other leadership and in partnership with the Account Executive team, the Community Relations Outreach will serve as subject matter expert for each of the Rogers service lines leveraging knowledge and expertise from operational and clinical leadership to promote Rogers services to key stakeholders in the community. This is achieved through territory management using a traditional sales model developing new and maintaining existing referral relationship strategic planning and implementation, meeting and/or exceeding quotas, relationship development, continued self-assessment, and adaptability in an ever-changing marketplace.
Job Duties &amp; Responsibilities: 
The Community Relations Outreach is responsible for developing, managing, and furthering enduring alliances with existing and prospective referring providers; identifying new referral and partnership opportunities; developing, maintaining, advancing strategic referent relationships; developing and enhancing alliance workflow and standards; and planning and implementation of proactive growth tactics on a daily basis.
Business development and alliances &ndash; at Rogers we empower our Account Executives to approach their territory within entrepreneurial spirit and strive to provide industry-leading support to all stakeholders. Successful Account Executives will be subject matter experts for each of their identified service lines, are self-motivated, and can manage themselves daily with the following skills and activities.<ul><li>
Ability to be persistent and engage customers to deliver an action-oriented, patient- focused sales message. Customers include psychologists, therapists, social workers, psychiatrists, school counselors, and other sources of referrals.</li><li>
Possesses the business acumen to manage a dynamic territory, routing, goal attainment, time allocation, etc.</li><li>
Foster and maintain enduring alliances with key internal and external stakeholders.
</li><li>Dedication to an empathetic and solution-focused consultive sales approach</li><li>
Daily face to face and virtual customer meetings (includes regular cold calling to new or existing customers)</li><li>
Daily activities such as: Lunch &amp; Learns, breakfasts, dinner programs, professional networking events, and other results-orientated appointments and activities.</li><li>
Monitor expenditures and effectively utilize budget allocation Assist in planning and executing continuing education events and promoting CE (CONTINUED EDUCATION) webinars and in person events in referent meetings.</li><li>
On-site campus and program tours
</li><li>Effectively use phone calls, email, social media, and other communications to maintain frequent contact with referents and remain top of mind.</li><li>
Ability to meet activity, census, and individual objectives from department leadership.</li></ul> 
 
Knowledge, Training, and Communication &ndash; Rogers is an industry leader in sub-specialty behavioral health with clinical outcomes to back it up. Account Executives must possess the desire and dedication to knowledge, learning, and the ability to effectively communicate complex behavioral health topics. Training and support will be provided.<ul><li>
Maintain knowledge of a wide variety of behavioral health programming, diagnoses, and trends.</li><li>
Ability to effectively communicate the efficacy, patient types, and outcomes of all Rogers programming.</li><li>
Demonstrate local, regional, and national market knowledge.</li><li>
Participate in training and other educational opportunities to build and maintain expertise.</li></ul> 
 
Documentation, Reporting, and Analytics &ndash; Rogers strives to make evidence-based decisions with patients and other stakeholders in mind. Community Relations Outreach must be committed to proper documentation, reporting, and timely analysis to make efficient and effective decisions.
<ul><li>Enter and maintain record of all referent interactions within CRM software in a timely manner.</li><li>
Complete monthly operational and other reporting requirements.</li><li>
Possess ability to analyze reporting and make timely and effective decisions based on reporting.</li><li>
Submit expense reports (mileage, credit card, purchase requests, check requests) in a timely manner.</li></ul> 
 
Collaboration, Integrity, and Service &ndash; The One Rogers framework is successful dependent on the collaboration of all team members in maintaining the highest-level commitment to the Rogers Values of Compassion, Excellence, and Accountability.
<ul><li>Be open and welcoming to all through our presence, tone, words, and body language.</li><li>
Speak up when we see problems or conflict in the workplace with a solution-focused, strength-based perspective.</li><li>
Seek to understand and value diverse perspectives while always utilizing teamwork to accomplish organizational goals.</li><li>
Seek support when needed, respond to requests for help, and offer to assist team- members when possible.</li><li>
Use transparent, direct communication through whatever medium of communication.</li><li>
Hold self, peers, and others accountable to these values.</li></ul> 
Additional Job Description:
Education/Training Requirements:<ul><li>
Bachelor's degree required, preferably majoring in business, communications, psychology, social work, and/or related major.
</li><li>Minimum of two (2) years&rsquo; business development and/or related experience.
</li><li>Experience with strategic planning, new business development, and negotiation.
</li><li>Computer proficiency and working knowledge of software programs, including Word and Excel
</li><li>Valid driver&rsquo;s license. Must be granted insurable status by the Rogers insurance policy.</li><li>
Lived experience valued</li></ul>
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:<ul><li>
Health, dental, and vision insurance coverage for you and your family</li><li>
401(k) retirement plan</li><li>
Employee share program</li><li>
Life/disability insurance</li><li>
Flex spending accounts</li><li>
Tuition reimbursement</li><li>
Health and wellness program</li><li>
Employee assistance program (EAP)</li></ul>
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)</div>

Community Relations Outreach

JPMorganChase

<div>JOB DESCRIPTION 
 
 
Shape the strategy and performance of financial product portfolios at scale. This role offers the opportunity to influence decision-making, guide complex initiatives, and drive measurable outcomes. Partner with senior stakeholders to deliver growth while maintaining strong governance and competitive positioning.
As a Financial Product Manager in JPMorgan Chase, you will spearhead the strategic direction and lifecycle management of our [type of financial product], ensuring compliance with regulatory standards while driving innovative solutions.
You will leverage your deep expertise to influence and align stakeholders across functions, using data-driven insights to enhance revenue, margin, and retention. Your role involves navigating complex challenges, applying creative problem-solving to deliver customer-centered solutions, and managing risk through effective controls. You will lead a team, fostering collaboration and empowering them to achieve operational excellence.
Job responsibilities<ul><li>
Develop and implement strategic product roadmaps that align with business objectives and regulatory requirements, ensuring market competitiveness.
</li><li>Design and execute controlled tests to validate product hypotheses, scaling successful initiatives and discontinuing ineffective ones.
</li><li>Manage risk and compliance by designing robust control frameworks across customer-facing processes, ensuring adherence to policy expectations.
</li><li>Conduct comprehensive market analysis to evaluate competitive dynamics and customer needs, guiding strategic positioning and investment decisions.
</li><li>Analyze customer behavior and sentiment to increase engagement and optimize their experience
</li><li>May lead cross-functional teams to drive product innovation and enhancements, utilizing data analytics to inform decision-making and optimize performance.
</li></ul>Required qualifications, capabilities, and skills<ul><li>
Demonstrate advanced expertise in financial product strategy, including defining customer-backed product direction and validating through controlled tests.
</li><li>Exhibit proficiency in analytical thinking, with the ability to critically evaluate data and translate insights into actionable strategies that enhance revenue and margin.
</li><li>Apply advanced skills in market and customer data and behavior analysis to assess competitive dynamics and regulatory signals, guiding strategic positioning and investment decisions.
</li><li>Experience in utilizing advanced risk and control management techniques to design and monitor controls across customer-facing processes, ensuring compliance with regulatory standards.
</li><li>7+ years of experience or equivalent expertise in leading cross-functional teams to drive product innovation and lifecycle management in a financial services environment.
</li></ul>ABOUT US 
 
 
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM
 
 
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Financial Product Management Manager, Vice President - Product Conversion, Youth, Starter & Family Banking

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