career services specialist

Covenant House International

<div><div><b>COVENANT HOUSE TEXAS JOB DESCRIPTION</b><br>
<b>JOB TITLE:</b> Career Service Specialist<br>
<b>DEPARTMENT</b>: Program<br>
<b>REPORTS TO</b>: Career Service Manager<br>
<b>CLASSIFICATION</b>: Exempt<br>
<br>
<b>PRIMARY FUNCTION:</b> In keeping with the Mission Statement and Principles of Covenant House, part of the Covenant House international network, is committed to giving homeless youth a safe haven, absolute respect, unconditional love, and a path to lasting independence through housing programs and providing a continuum of care through supportive services. The Career Services Specialist is responsible for providing comprehensive career development services to youth at CHT. This role focuses on helping youth develop the skills, knowledge, and confidence needed to secure employment and pursue long-term career goals. The Career Services Specialist will support youth in developing job readiness skills, assist with job searches, and provide ongoing support in achieving educational and employment goals. This position requires the use of trauma-informed care principles, ensuring that all interactions with youth are conducted in a respectful, supportive, and non-judgmental manner.<br>
<br>
<b>Essential Duties and Responsibilities:</b><br>
<b>Key Responsibilities:</b><br>
<b>Career Development and Counseling:</b></div><ul><li>
Provide one-on-one career counseling to youth, assessing their skills, interests, and career aspirations.</li><li>
Assist youth in identifying and setting realistic career goals based on their interests, strengths, and available opportunities.</li><li>
Offer job readiness training, including resume writing, interview preparation, and professional communication skills.</li><li>
Support youth in exploring career pathways and opportunities, including job placement, internships, apprenticeships, and vocational training programs.</li></ul><div></div><div><b><br>
Implementation of IPS Model:</b></div><ul><li>
Implement and maintain the Individual Placement and Support (IPS) model of supported employment within the career services program.</li><li>
Ensure the IPS principles, including rapid job search, individualized job placements, and ongoing support, are adhered to and fully integrated into program practices.</li><li>
Support youth in finding competitive employment opportunities, including full-time, part-time, and seasonal roles.</li><li>
Assist youth in overcoming barriers to employment through personalized support, including job coaching, skills training, and follow-up services.</li><li>
Conducts job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the people on his/her caseload, following the principles and procedures of the IPS supported employment model.</li></ul><div></div><div><b><br>
Job Search and Placement Support:</b></div><ul><li>
Assist youth in finding job opportunities by identifying job leads, connecting with employers, and coordinating job fairs or hiring events.</li><li>
Help youth with job applications, preparing for interviews, and developing job search strategies.</li><li>
Establish and maintain relationships with local employers, businesses, and community organizations to create job placement opportunities for youth.</li><li>
Coordinate with employers to support youth in securing internships, employment, or apprenticeships.</li></ul><div></div><div><b><br>
Workforce Development Programs:</b></div><ul><li>
Facilitate workforce development workshops and training programs, including soft skills, financial literacy, and time management.</li><li>
Ensure that workshops are trauma-informed, engaging, and appropriate for the needs of youth participants.</li><li>
Work with youth to identify and address barriers to employment, including transportation, childcare, and lack of work experience.</li><li>
Provide guidance on job retention, workplace communication, and career advancement strategies.</li></ul><div></div><div><b><br>
Collaboration and Resource Coordination:</b></div><ul><li>
Collaborate with case managers, shelter staff, and external partners to provide comprehensive services to youth, including housing, education, and employment support.</li><li>
Coordinate access to resources such as transportation assistance, work attire, and other supports needed for successful employment.</li><li>
Connect youth with community resources for further education, skill-building opportunities, and career advancement.</li></ul><div></div><div><b><br>
Trauma-Informed Service Delivery:</b></div><ul><li>
Utilize trauma-informed care principles in all interactions with youth, ensuring that services are delivered in a safe, respectful, and non-judgmental manner.</li><li>
Create a supportive, empathetic environment where youth feel empowered to make decisions and take steps toward their career goals.</li><li>
Be mindful of the challenges that youth may face as a result of trauma and provide individualized support tailored to each youth&rsquo;s needs.</li></ul><div></div><div><b><br>
Monitoring Progress and Reporting:</b></div><ul><li>
Track youth progress in meeting career goals and employment milestones, maintaining accurate and up-to-date records.</li><li>
Document all interactions, job search activities, and progress in the appropriate systems (e.g., HMIS, case management systems).</li><li>
Submit regular reports to leadership, funders, and external stakeholders regarding career services outcomes, including employment placements and barriers addressed.</li><li>
Provide ongoing support to youth after job placement to ensure success in the workplace and assist with any challenges that may arise.</li></ul><div></div><div><b><br>
Advocacy and Community Engagement:</b></div><ul><li>
Advocate for the needs and rights of youth in the workplace, ensuring that employers are supportive of youth&rsquo;s unique challenges and provide a fair working environment.</li><li>
Attend local career fairs, networking events, and meetings with community organizations to promote the shelter&rsquo;s services and build relationships with potential employers.</li><li>
Engage with local businesses and partners to create job opportunities tailored to youth in the shelter, including entry-level, part-time, and seasonal positions.</li></ul><div></div><div><b><br>
Resource Coordination and Referrals:</b></div><ul><li>
Connect youth with necessary community resources, including medical care, mental health services, substance use treatment, education programs, employment opportunities, and legal assistance.</li><li>
Facilitate referrals to external service providers, ensuring timely access to critical services such as housing, healthcare, and educational support.</li><li>
Assist youth in obtaining essential documentation (e.g., identification, social security card) and applying for public benefits, such as food stamps, Medicaid, or housing subsidies.</li></ul><div></div><div><b><br>
Collaboration with Multidisciplinary Team:</b></div><ul><li>
Collaborate with internal staff, including housing specialists, mental health professionals, and employment counselors, to provide holistic care to youth.</li><li>
Participate in regular team meetings and case reviews, sharing updates on youth progress and identifying strategies to address any barriers to success.</li><li>
Work closely with community partners, such as social service agencies, healthcare providers, and legal advocates, to ensure comprehensive support for each youth.</li></ul><div></div><div><b><br>
Documentation and Record Keeping:</b></div><ul><li>
Maintain accurate and up-to-date case files, documenting all case management activities, assessments, progress notes, and service referrals.</li><li>
Ensure compliance with confidentiality standards, protecting the privacy of youth and maintaining secure records in accordance with agency policies and legal requirements.</li><li>
Track and report on client outcomes, goals, and service delivery, ensuring data is entered into the Homeless Management Information System (HMIS), Efforts to Outcomes (ETO) and other relevant systems.</li></ul><div></div><div><b><br>
Community and Partner Relations:</b></div><ul><li>
Maintain positive, professional relationships with community partners, stakeholders, and service providers to expand the network of resources available to youth.</li><li>
Represent the agency at community meetings, trainings, and events, advocating for youth homelessness issues and resources.</li></ul><div></div><div><b><br>
Self-Care and Professional Development:</b></div><ul><li>
Engage in regular self-care practices to manage the emotional demands of the role.</li><li>
Participate in ongoing training, workshops, and professional development opportunities to stay informed about best practices in trauma-informed care and human trafficking prevention.</li></ul><div></div><div><b><br>
Qualifications:</b><br>
<b>Education &amp; Experience:</b></div><ul><li>
Bachelor&rsquo;s degree in Social Work, Psychology, Human Services, Education, or a related field preferred.</li><li>
Minimum of 2-3 years of experience providing career services, job coaching, or employment readiness support to at-risk youth or populations.</li><li>
Knowledge and experience with workforce development programs, job readiness training, and career counseling.</li><li>
Understanding of trauma-informed care principles and experience working with youth who have experienced homelessness or other forms of trauma.</li><li>
Strong interpersonal and communication skills, with the ability to engage youth and build trusting, professional relationships.</li><li>
Knowledge of local job markets, employers, and community resources that support youth employment.</li><li>
Ability to facilitate workshops and provide individualized coaching in a compassionate and supportive manner.</li></ul><div><b>
Skills &amp; Abilities:</b></div><ul><li>
Strong organizational skills, with the ability to manage multiple tasks, track youth progress, and maintain accurate records.</li><li>
Experience in developing and maintaining relationships with employers, community partners, and educational institutions.</li><li>
Ability to work independently and as part of a team, providing feedback and collaborating with other staff to ensure holistic support for youth.</li><li>
Strong organizational skills, with the ability to manage multiple tasks, track youth progress, and maintain accurate records.</li><li>
Experience in developing and maintaining relationships with employers, community partners, and educational institutions.</li><li>
Ability to work independently and as part of a team, providing feedback and collaborating with other staff to ensure holistic support for youth.</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Work will be performed both in office settings and on-site at the shelter.</li><li>
Potential exposure to challenging behavioral situations or high-stress environments, requiring the ability to maintain composure and apply trauma-informed practices.</li></ul><div><br>
<b>
Why Join Us:</b><br>
Covenant House Texas offers a competitive salary and benefits package, including health insurance, retirement plans, and professional development opportunities. The Career Services Specialist is essential in supporting youth at CHT in their journey toward employment and career success. By providing job readiness training, career counseling, and connecting youth to resources and opportunities, the Career Services Specialist plays a critical role in helping youth build a path toward stability and independence. The role requires a compassionate, trauma-informed approach to support youth in overcoming barriers and achieving their career goals.</div><br>
<b>
About Covenant House Texas:</b><p><br>
Covenant House Texas (CHT) opened its doors in 1983 to provide shelter for homeless, abused and abandoned youth ages 18 &ndash; 24. After more than 35 years of service, CHT offers an extensive continuum of care model for homeless youth including mental health and substance abuse counseling, educational and vocational training, transitional and permanent living programs, street outreach and prevention, pastoral ministry and parenting classes in addition to providing the basic necessities of food, clothing, medical care and safe shelter from the streets for youth in crisis.</p></div>

Career Services Specialist

Legacy Community Health Services

<div><h2 class="jobSectionHeader"><b>Benefits</b></h2><ul><li>
Paid Time Off &amp; Paid Company Holidays</li><li>
Medical, Dental, Vision &amp; Life Insurance</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) Retirement Plan with Company Match</li><li>
Short-Term &amp; Long-Term Disability</li><li>
$0 Copay for Legacy Provider visits</li><li>
$0 Copay for prescriptions filled at Legacy Pharmacies</li><li>
Travel Insurance &amp; Pet Insurance</li><li>
Subsidized Gym Membership</li><li>
And much more!</li></ul><p><b>
Apply today in less than 3 minutes using your phone, tablet, or computer!</b></p><h3 class="jobSectionHeader"><b>
Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019</b></h3><p><b>
Call Center Specialist- Behavioral Health-Bilingual Spanish/English (Job Overview)</b></p><h2 class="jobSectionHeader"><b>
Schedule: 7:30AM-5PM | 8 HR Shifts</b></h2><p>
Are you ready to be the warm, welcoming voice that guides our patients through their healthcare journeys? At Legacy Community Health, we&rsquo;re more than just a healthcare provider&mdash;we&rsquo;re a family dedicated to making a meaningful difference in the communities we serve. As a Bilingual Call Center Specialist, you&rsquo;ll play a pivotal role in ensuring our patients feel seen, heard, and cared for from the very first interaction.</p><ul><li><b>
Be the first point of contact:</b> You&rsquo;ll be the friendly voice that schedules appointments, answers questions, and provides vital information to our patients.</li><li><b>
Supportive environment:</b> Join a collaborative and nurturing team where your contributions truly matter.</li><li><b>
Work-life balance:</b> Enjoy a role that values your personal and professional well-being, giving you the space to thrive in both areas.</li><li><b>
Team growth:</b> Take advantage of mentorship and development opportunities designed to help you grow in your career.</li><li><b>
Mission-driven work:</b> Contribute to Legacy&rsquo;s mission of delivering outstanding healthcare services with compassion and respect.</li></ul><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Serve as the welcoming first point of contact by managing inbound and outbound calls in a call-center environment.</li><li>
Maintain a positive and compassionate attitude while assisting patients with their needs.</li><li>
Adhere to scheduled work hours and ensure a seamless and pleasant experience for all callers.</li><li>
Schedule patient appointments following established protocols and procedures.</li><li>
Discuss referrals, insurance status, and eligibility to ensure patients have access to appropriate care.</li><li>
Stay updated on processes and developments within your area of expertise to provide accurate information.</li><li>
Use excellent problem-solving skills and available resources to address patient inquiries effectively.</li><li>
Collaborate with clinical and other departments to ensure all requirements for appointments and treatments are met.</li><li>
Identify high-risk or urgent symptoms and relay necessary information promptly to clinical staff.</li><li>
Accurately enter patient demographics and log call details into the system.</li><li>
Multitask effectively, such as speaking on the phone while operating a computer.</li><li>
Understand and apply basic healthcare terminology while maintaining compliance with HIPAA policies.</li><li>
Respond to emails and other non-phone inquiries in a timely manner.</li><li>
Apply interpersonal skills to de-escalate situations and address subtle indicators of patient distress.</li><li>
Perform other related duties as assigned to support the team and organization.</li></ul><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><ul><li>
High school graduate or equivalent required.</li><li>
1-2 years customer service experience highly preferred.</li><li>
Clinical office support experience highly preferred.</li><li>
Customer service oriented.</li><li>
Pleasant, professional, and articulate phone voice.</li><li>
Ability to handle multiple incoming callers/patients, tasks and responsibilities.</li><li>
Strong verbal and written grammar skills.</li><li>
Accurate keyboard typing, data-entry, and mouse navigation skills.</li><li>
Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites.</li><li>
Basic knowledge such as math, alphabetical or numerical filing may also be required.</li><li>
Patient scheduling experience.</li><li>
Attends to workstation on time, ready to work, with minimal absenteeism.</li><li>
Knowledge of medical terminology and/or insurance terminology preferred.</li><li>
Bilingual English/Spanish strongly preferred with the ability to read, write, interpret and disseminate information in both languages.</li></ul><h2 class="jobSectionHeader"><b>
About Legacy Community Health</b></h2>
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health&mdash;every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job&mdash;they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.<p>
At Legacy Community Health, our mission&mdash;Driving healthy change in our communities&mdash;guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:</p><h4 class="jobSectionHeader"><b>
Approachable &amp; Collaborative</b></h4><p>
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.</p><h4 class="jobSectionHeader"><b>
Driven &amp; Committed</b></h4><p>
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change&mdash;within ourselves, our teams, and the communities we serve.</p><h4 class="jobSectionHeader"><b>
Perceptive &amp; Thoughtful Communicators</b></h4><p>
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.</p><p>
</p><p>KX2PmaXgel</p></div>

Call Center Specialist- Behavioral Health-Bilingual Spanish/English

Lawrence Hall

<p><strong>Remote Email Support Specialist</strong><br /><br /><strong>About Us</strong><br />Lawrence Hall is a distinguished non-profit, community-based human services organisation founded in 1865. Our mission is to help children, youth, and families heal from the effects of trauma. Through a comprehensive range of services including foster care, mental health support, special education, workforce development, and residential treatment, we empower young people to build resilience, achieve stability, and thrive.<br /><br /><strong>Job Overview</strong><br />We are seeking a dedicated and empathetic <strong>Remote Email Support Specialist</strong> to join our passionate team. This is a <strong>full-time</strong>, remote position responsible for managing and responding to all inbound email enquiries. As a first point of contact, you will play a crucial role in providing timely, accurate, and compassionate support to the individuals and families we serve. The successful candidate will be a highly organised professional with exceptional written communication skills and a deep commitment to our mission. The hourly rate for this position is between <strong>$6.00 - $25.00 USD</strong>, commensurate with experience.<br /><br /><strong>Responsibilities</strong><br />* Respond promptly and professionally to a high volume of emails from clients, families, partner agencies, and the general public.<br />* Provide clear and accurate information regarding our diverse programmes and services.<br />* Handle sensitive and confidential information with the utmost discretion and empathy.<br />* Effectively troubleshoot problems and escalate complex enquiries to the relevant internal department for resolution.<br />* Maintain meticulous records of all communications and interactions in our internal systems.<br />* Collaborate with team members to ensure a consistent and high-quality standard of support.<br />* Assist in creating and maintaining support documentation, such as email templates and FAQs.<br /><br /><strong>Qualifications</strong><br />* Proven experience in a customer service, administrative support, or similar role with a heavy focus on written communication.<br />* Exceptional written English skills, including impeccable grammar, spelling, and punctuation.<br />* A highly empathetic, patient, and professional communication style, especially when dealing with sensitive subject matter.<br />* Strong organisational and time-management skills with the ability to work independently in a remote environment.<br />* Proficiency in using email management software, CRM systems, and the Microsoft Office Suite.<br />* A genuine passion for working within a non-profit organisation and supporting vulnerable communities.<br />* Previous experience in the social care or non-profit sector is highly desirable but not essential.</p>

Remote Email Support Specialist

Vst Bio Corporation

<p>We are seeking a reliable and customer-focused Remote Customer Service Specialist to provide exceptional support to customers through phone, email, chat, and other communication channels. The ideal candidate is professional, empathetic, detail-oriented, and skilled at resolving customer questions while delivering a positive customer experience.</p><p> </p><h2>Responsibilities</h2><ul><li>Respond to customer inquiries promptly and professionally via phone, email, live chat, and other support platforms.</li><li>Identify customer needs and provide accurate information about products, services, policies, and procedures.</li><li>Resolve customer concerns, complaints, and service issues while maintaining a positive and helpful attitude.</li><li>Document customer interactions, issues, and resolutions in customer relationship management (CRM) systems.</li><li>Process orders, account updates, returns, refunds, or service requests as needed.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Maintain a high level of customer satisfaction and meet performance goals.</li><li>Follow company guidelines, security procedures, and quality standards.</li><li>Work independently in a remote environment while staying connected with team members.</li><li> </li></ul><h2>Qualifications</h2><ul><li>Customer service training is a plus.</li><li>Previous experience in customer service, call center, help desk, retail, hospitality, or a related field preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to remain patient, professional, and courteous in challenging situations.</li><li>Comfortable using computers, customer service software, CRM platforms, and online communication tools.</li><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Ability to work independently while meeting deadlines and performance expectations.</li><li> </li></ul><h2>Remote Work Requirements</h2><ul><li>Reliable high-speed internet connection.</li><li>Quiet, professional workspace suitable for customer interactions.</li><li>Ability to use company-provided systems and communication tools.</li><li>Availability to work assigned schedules, including possible evenings, weekends, or holidays depending on business needs.</li><li> </li></ul><h2>Preferred Skills</h2><ul><li>Experience with ticketing systems or CRM software.</li><li>Bilingual or multilingual communication skills.</li><li>Experience supporting customers in a remote or virtual environment.</li><li>Strong typing and data-entry skills.</li><li> </li></ul><h2>Compensation &amp; Benefits</h2><ul><li>Competitive pay based on experience.</li><li>Remote work flexibility.</li><li>Training and professional development opportunities.</li><li>Health, wellness, and employee benefits (where applicable).</li><li>Opportunities for career growth within the organization.</li></ul>

Remote Customer Service Specialist

Region 4 Education Service Center

<div><p><b>Title: </b>Regional Principal Development Coach
</p><p><b>Classification: </b>Admin/Prof
</p><p><b>Exemption Status/Test: </b>Exempt/Professional
</p><p><b>Job Grade: </b>3
</p><p><b>Department: </b>Educator Development
</p><p><b>Reports To: </b>Assistant Director<br>
</p><p></p><p><b>Job Goal:
</b></p><p>Improve and enhance principal certification candidates&rsquo; leadership skills and ability to navigate challenges through ongoing coaching and feedback. This position requires daily travel throughout the Region 4 area.<br>
</p><p></p><p><b>Qualifications:
</b></p><p><b>Education
</b></p><p>Master&rsquo;s degree<br>
</p><p></p><p><b>Certification
</b></p><div><ul><li>Texas teaching certificate
</li></ul>Principal or Mid-Management certificate<br>
<ul><li>
</li></ul></div><p></p><p><b>Experience
</b></p><div><ul><li>One year of experience as an assistant principal or principal in a traditional district/charter school
</li></ul>Experience in mentoring or coaching school leaders to enhance their leadership effectiveness<br>
<ul><li>
</li></ul></div><p></p><p><b>Special Knowledge and Skills
</b></p><div><ul><li>Exemplary written and oral communication skills as demonstrated in an ability to write reports.
</li></ul><ul><li>Ability to effectively present information and respond to questions from Region 4 Education Service Center (ESC) leadership, candidates, and other stakeholders.
</li></ul></div><p><b>Preferred Qualifications:
</b></p>Experience with the Accountability System for Educator Preparation (ASEP) and performance-based assessments such as the Performance Assessment for School Leaders (PASL)<br>
<ul><li>
</li></ul><p></p><p><b>Major Responsibilities </b>:<br>
</p><p></p><div><ul><li>Lead Educator Development efforts to implement PASL in the principal certification program practicum. Assist with data collection, reporting, and analysis concerning PASL and consequential implementation of performance-based assessments as directed by the TEA.
</li></ul><ul><li>Work with the Regional Coordinator II - Advanced Certification Support in the advanced certification program, the Educator Certification Specialist, and district personnel to support aspiring principals&rsquo; success in the practicum and on performance-based assessments (PASL) conducted in the field.
</li></ul><ul><li>Serve as the primary point of contact for principal certification candidates, mentors, and school based administrators. Maintain current knowledge of state certification regulations and ensure program compliance with TAC in all aspects of the practicum and performance-based assessments such as PASL.
</li></ul><ul><li>Anticipate and address field-based issues with high responsiveness and follow through.
</li></ul><ul><li>Execute the program practicum component, including candidate support and field supervision in compliance with TAC, and communication with participating school systems.
</li></ul><ul><li>Assist the Certification Specialist in executing the program approval of and standard certificates in compliance with TAC and program policy.
</li></ul><ul><li>Continuously and effectively communicate with program participants, course instructors, and staff regarding the importance and steps for completing all practicum requirements for becoming certified, including PASL.
</li></ul><ul><li>Support the advanced certification team in integrating PASL requirements into coursework.
</li></ul><ul><li>Support Region 4 policy and keep records for determining when a program participant is eligible to receive PASL approval. Manage permissions related to taking the PASL.
</li></ul><ul><li>Support program participants who still need to pass the PASL or receive any condition codes through coaching, tutoring, and resubmission. Manage the resubmission process.
</li></ul><ul><li>Communicate with the Certification Specialist to support PASL data management and compliance. Support PASL data gathering and analyses and be accountable for the success of program participants in performance assessments. Assist with reporting program performance data to the TEA and Region 4 ESC leadership.
</li></ul><ul><li>Maintain the Region 4 Education Service Center status, under the state accountability system for educator preparation programs, as &ldquo;Accredited&rdquo; through data reporting and compliance with program state and federal requirements.
</li></ul><ul><li>Engage in semi-annual program advisory committee meetings that ensure stakeholder participation and base support.
</li></ul><ul><li>Address program participants&rsquo; programmatic issues related to the principal certification practicum. Participate in information sessions.
</li></ul><ul><li>Assist with audits and compliance with local, state, and national standards.
</li></ul><ul><li>Engage in relevant professional development to maintain evidence-based practices in the principal certification program practicum.
</li></ul><ul><li>Provide technical assistance and services as specified by any applicable grant that directly or indirectly supports this position.
</li></ul></div><p><b>S </b><b>upervision/Personnel Management
</b></p><p>None<br>
</p><p></p><p><b>Physical Demands/Environmental Factors/Mental Demands:
</b></p><p>Frequent use of standard office equipment; prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting; repetitive hand motions (keyboarding and use of mouse); occasional light lifting and carrying (less than 20 pounds); may work prolonged and irregular hours; occasional statewide travel; work with frequent interruptions; maintain emotional control under pressure.</p></div>

Regional Principal Development Coach

Sterling Crane

<div>Sterling Crane LLC<p></p><p>
As a part of the global industrial organization Marmon Holdings&mdash;which is backed by Berkshire Hathaway&mdash;you&rsquo;ll be doing things that matter, leading at every level, and winning a better way. We&rsquo;re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone&rsquo;s empowered to be their best.</p><p></p>
Job Description Summary<br>
Sterling Crane LLC<br>
Founded in 1954, Sterling Crane has been one of North America&rsquo;s premier leaders in the heavy lift industry offering operated and bare rentals, sales, parts, and unparalleled service to all our customers. We boast one of the largest inventories of modern lifting equipment in North America, in excess of 1000 units.
<br>
<br>
We're winning a better way.<br>
<br>
At Sterling Crane USA, you truly get the best of both worlds -the dynamic opportunities that come with being part of a growing, U.S. -based company, combined with the strength, stability, and long-term vision of being part of Marmon and Berkshire Hathaway.<p></p><p>
The Office Specialist provides comprehensive administrative and operational support to ensure the efficient day-to-day functioning of the branch. This role serves as a central resource for reception services, office coordination, company asset administration, employee onboarding support, and cross-functional communication. The Office Specialist supports branch leadership and employees by managing key administrative processes, maintaining accurate records, coordinating resources, and delivering exceptional customer service to internal and external stakeholders.</p><p></p><p><b>
Essential Duties and Responsibilities</b></p><p></p><p><b>
Office Administration &amp; General Support</b></p><ul><li><p>
Provide administrative support to the Branch Manager and branch leadership team.</p></li><li><p>
Serve as the primary point of contact for general office inquiries and requests.</p></li><li><p>
Maintain organized branch records, files, and documentation in accordance with company standards.</p></li><li><p>
Coordinate meeting logistics, scheduling, and other administrative activities as needed.</p></li><li><p>
Assist with special projects and additional duties to support branch operations.</p></li><li><p>
Serve as the first point of contact for visitors, customers, vendors, and employees entering the branch.</p></li><li><p>
Professionally greet guests, determine the purpose of their visit, and direct them to the appropriate individual or department.</p></li><li><p>
Answer and manage incoming telephone calls, ensuring inquiries are handled promptly and routed appropriately.</p></li><li><p>
Maintain visitor logs and ensure adherence to company security and visitor procedures.</p></li><li><p>
Coordinate conference room scheduling and assist with preparing meeting spaces as needed.</p></li><li><p>
Receive and distribute incoming mail, packages, and deliveries.</p></li><li><p>
Support a professional and welcoming front office environment by maintaining the reception area and common spaces.</p></li><li><p>
Provide backup reception coverage during employee absences, breaks, or periods of increased activity.</p></li></ul><p></p><p><b>
Fuel Card Management</b></p><ul><li><p>
Coordinate the issuance, replacement, and collection of company fuel cards.</p></li><li><p>
Maintain accurate records of assigned fuel cards and employee acknowledgments.</p></li><li><p>
Monitor fuel card inventory and communicate discrepancies or concerns to management.</p></li><li><p>
Partner with Accounting and Operations to support fuel card audits and reporting requirements.</p></li></ul><p></p><p><b>
Cell Phone and Tablet Administration</b></p><ul><li><p>
Manage company-issued cell phones, tablets, and related accessories.</p></li><li><p>
Coordinate device setup, upgrades, replacements, repairs, and returns.</p></li><li><p>
Maintain accurate records of device assignments, serial numbers, and user agreements.</p></li><li><p>
Serve as a liaison with vendors and internal IT resources regarding mobile device needs.</p></li></ul><p></p><p><b>
Company Property Management (IT Assets)</b></p><ul><li><p>
Administer branch tracking and accountability of company-owned technology assets, including laptops, tablets, cell phones, and related equipment.</p></li><li><p>
Ensure proper documentation of asset issuance and return during onboarding and offboarding activities.</p></li><li><p>
Conduct periodic audits of assigned equipment and maintain current inventory records.</p></li><li><p>
Coordinate with Information Technology to support equipment deployments and recoveries.</p></li></ul><p></p><p><b>
Multi-Branch Phone Support</b></p><ul><li><p>
Provide phone coverage and administrative support for the Lake Charles, Beaumont, and Houston branch locations as assigned.</p></li><li><p>
Professionally manage incoming calls, direct inquiries, and relay messages to appropriate personnel.</p></li><li><p>
Support effective communication between branch locations and corporate departments.</p></li></ul><p></p><p><b>
Purchase Order Requisitions</b></p><ul><li><p>
Prepare and submit purchase order requisitions in accordance with company procedures and approval requirements.</p></li><li><p>
Monitor requisition status and follow up on approvals when necessary.</p></li><li><p>
Maintain supporting documentation and records related to purchases and expenditures.</p></li></ul><p></p><p><b>
Onboarding Support</b></p><ul><li><p>
Coordinate administrative aspects of the new hire onboarding process.</p></li><li><p>
Prepare onboarding materials, equipment requests, and required documentation.</p></li><li><p>
Collaborate with Human Resources, hiring managers, and IT to ensure a seamless onboarding experience.</p></li><li><p>
Track completion of onboarding tasks and escalate outstanding items as needed.</p></li></ul><p></p><p><b>
Shipping and Receiving</b></p><ul><li><p>
Coordinate incoming and outgoing shipments for the branch.</p></li><li><p>
Receive, inspect, and distribute deliveries to appropriate recipients.</p></li><li><p>
Prepare shipping documentation and arrange courier or freight services as required.</p></li><li><p>
Maintain records of shipped and received items and address discrepancies when identified.</p></li></ul><p></p><p><b>
Maintenance Administration Support</b></p><ul><li><p>
Receive and coordinate branch maintenance requests.</p></li><li><p>
Track maintenance requests through completion and maintain related records.</p></li><li><p>
Support branch leadership in ensuring a safe, organized, and functional work environment.</p></li></ul><p></p><p><b>
Office Supply Management</b></p><ul><li><p>
Monitor office supply inventory levels and maintain adequate stock.</p></li><li><p>
Research, order, and distribute office supplies while adhering to budget guidelines.</p></li><li><p>
Identify opportunities for cost savings and efficient resource utilization.</p></li></ul><p></p><p><b>
Qualifications</b></p><p><b>
Education and Experience</b></p><ul><li><p>
High school diploma or equivalent required; associate degree in Business Administration or a related field preferred.</p></li><li><p>
Minimum of <b>2&ndash;4 years of administrative, office support, or branch operations experience</b> required.</p></li><li><p>
Experience supporting multiple departments or locations preferred.</p></li><li><p>
Experience with asset tracking, onboarding coordination, or purchasing processes is beneficial.</p></li></ul><p></p><p><b>
Knowledge, Skills, and Abilities</b></p><ul><li><p>
Strong organizational skills with the ability to manage multiple priorities and deadlines.</p></li><li><p>
Excellent verbal and written communication skills.</p></li><li><p>
Demonstrated attention to detail and commitment to accuracy.</p></li><li><p>
Ability to maintain confidentiality and handle sensitive information appropriately.</p></li><li><p>
Strong customer service orientation and interpersonal skills.</p></li><li><p>
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.</p></li><li><p>
Ability to work independently while collaborating effectively with cross-functional teams.</p></li><li><p>
Problem-solving skills with the ability to anticipate needs and proactively address issues.</p></li></ul><p></p><p><b>
Physical Requirements</b></p><ul><li><p>
Ability to sit, stand, walk, and use office equipment for extended periods.</p></li><li><p>
Occasional lifting and carrying of office supplies, packages, and equipment up to 25 pounds.</p></li><li><p>
Ability to move throughout the branch and storage areas as necessary to support operational needs.</p></li></ul><p></p><p><b>
Working Conditions</b></p><ul><li><p>
Primarily an office environment with occasional yard visits to support branch activities.</p></li><li><p>
Regular interaction with employees, vendors, customers, and multiple branch locations.</p></li><li><p>
Standard business hours with flexibility to support business needs when necessary.</p></li></ul><div></div><p><b>
Success in This Role</b></p><p>
A successful Office Specialist demonstrates exceptional organization, responsiveness, and attention to detail while serving as a dependable resource for employees and leadership. This individual proactively supports branch operations, maintains accurate records, ensures accountability of company assets, and contributes to a positive and efficient work environment.</p><p></p><p><b>
Benefits Package</b></p><div><div><div><div><div><div><div><div><div><ul><li><p>
Medical, Dental and Vision</p></li><li><p>
401K with Company match</p></li><li><p>
Company-paid employee and dependent life insurance</p></li><li><p>
Annual reimbursement for safety shoe and prescription safety eyewear</p></li><li><p>
Holiday Pay</p></li><li><p>
Vacation Pay</p></li><li><p>
Marmon Employee Discount Program</p></li></ul></div></div></div></div></div></div></div></div></div><p></p><p>
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.</p><p></p><p>
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.</p></div>

Office Specialist (Houston / Baytown, TX)

Houston Community College

<div><p><b>Job Summary</b></p>
<p>
The Virtual Admissions Specialist is responsible for assisting prospective students with the onboarding and admissions phase of the Student Lifecycle including, but not limited to, assisting prospects with navigating the admissions application process, responding to inquiries regarding the HCC website, semester courses, continuing education and adult basic education program information as well as other admissions related processes.</p>
<p><b>
ESSENTIAL FUNCTIONS</b></p>
<p>
Assist students with accessing online resources (i.e., PeopleSoft student center to include financial accounts, payments, financial aid status, course registration, class schedule, enrollment checklist, etc.).</p>
<p>
Provide student and class-related information including admissions requirements, career paths, class dates, admission process, locations, and orientation dates.</p>
<p>
Assess and promptly respond to the needs and concerns of prospective students, applicants, and parents via phone, email, face-to-face interviews and/or mini-information sessions.</p>
<p>
Maintain current knowledge regarding all semester credit hour, continuing education and adult basic education courses and/or program recruitment and advising information.</p>
<p>
Provide professional and high-quality customer service when responding to student and class/program related inquires.</p>
<p>
Facilitate student onboarding processes (application, financial aid, testing, and orientation).</p>
<p>
Capture all information requests, leads and responses to Request for Information form (RIF) using the appropriate tracking and/or caseload management tool.</p>
<p>
Assist students with resolving onboarding issues (i.e., holds, complaints, grade appeals, financial).</p>
<p>
Direct students to COE Deans and/or Department Chairs as needed for additional advising and/or program orientations.</p>
<p>
Perform other duties, tasks and assignments as required.</p>
<p><b>
QUALIFICATIONS</b></p>
<p>
Education &amp; Experience
</p><ul><li> Associate&rsquo;s degree required</li></ul>
<ul><li> HS/GED plus 4 years directly related experience may be considered in lieu of required degree</li></ul>
<ul><li> 3 years&rsquo; experience working in Instructional/Continuing Education, Customer Service, Workforce and/or Student Services Support, Recruitment or Advising required
</li></ul><p>Licensing &amp; Certification</p>
<ul><li> Valid Texas Driver License</li></ul>
<p>
Special Skills
</p><ul><li> MS Office Programs</li></ul>
<ul><li> Information Management Systems</li></ul>
<ul><li> Budget Management</li></ul>
<ul><li> Able to work flexible hours including evenings and weekends</li></ul>
<ul><li> Fluent in multiple languages; both oral and written
</li></ul><p>Competencies</p>
<ul><li> Delivering High Quality Work</li></ul>
<ul><li> Accepting Responsibility</li></ul>
<ul><li> Serving Customers</li></ul>
<ul><li> Supporting Organizational Goals</li></ul>
<ul><li> Driving Continuous Improvement</li></ul>
<ul><li> Acting with Integrity</li></ul>
<ul><li> Thinking Critically</li></ul>
<ul><li> Managing Change</li></ul>
<ul><li> Communicating Effectively</li></ul>
<p><b>
Working Conditions</b></p>
<p>
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.</p>
<p><b>
SECURITY SENSITIVE:</b> This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code &sect; 51.215</p>
<div><p><b>The Organization</b><br>
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We&rsquo;re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.<br>
<br>
<b>The Team</b><br>
Play a central role at HCC as you keep our everyday operations running like clockwork. You&rsquo;ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you&rsquo;ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.</p><p></p><div><b><br>
Location</b></div><div>
Houston is a city with limitless possibilities:</div><ul><li>
Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City&rsquo;s 55.</li><li>
Approximately 145 languages are spoken here.</li><li>
Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.</li><li>
Houston is a major-league sports town, and don&rsquo;t forget the annual Houston Livestock Show &amp; Rodeo.</li><li>
The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.</li><li>
World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation&rsquo;s top institutions.</li><li>
With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston&rsquo;s cultural scene.</li><li>
Houston is the Culture &amp; Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.</li></ul><div>
If this sounds like the role for you and you&rsquo;re ready to join an amazing team, please apply right away.</div><div></div><div><br>
</div><div><b>
EEO Statement</b></div><div>
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran&rsquo;s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:</div><div></div><div><b><br>
Sandra Jacobson, Interim Director EEO/Compliance/Title IX Coordinator</b><br>
<b>Office of Equal Opportunity and Title IX</b></div><div><b>
PO Box 667517
</b></div><div><b>Houston TX, 77266</b></div><div><b>
713 718.8271 or </b>hcc.oeotix@hccs.edu</div><div><b><br>
</b></div><div>
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.</div><div>
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.</div></div></div>

Specialist, Virtual Admissions

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