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coordinator, marketing communications Jobs in New York

coordinator, marketing communications

digital marketing manager Jobs in New York

digital marketing manager

account coordinator

community manager

<div>Who Are We?
T&amp;P, part of WPP, is the world&rsquo;s only truly full-service independent agency network, combining the energy and agility of a partner-owned business with the scale and strength of our alliance with WPP and WPP Media.
We believe in The Power of &amp;, bringing diverse talent together to transform the way great brands are built. Our teams blend creative, media, experience and technology specialists from across our marketing practices. The performance mindset of these teams optimizes to business outcomes in every channel, fueled by the latest innovations in AI.
Ultimately of course, we are our people. They&rsquo;re the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers.
That&rsquo;s why we do our best to build strong communities around them; provide the best possible opportunities for them to develop &amp; grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients, to be the very best we can be.
Overview:
As a Community Manager, you will be a pivotal member of our social media team, responsible for fostering meaningful engagement and maintaining a healthy relationship with our brand's social media communities. This role requires a proactive, community-driven individual who can actively listen to our audience, respond to feedback, and identify trends that align with the brand&rsquo;s voice and goals. You will serve as the first line of defense for potential reputational concerns, acting as a &ldquo;firefighter&rdquo; when needed, requiring constant vigilance and the ability to leverage social listening tools to monitor sentiment and drive actionable insights. You are the caretaker, nurturing the community and building relationships with its members. This is a high-impact role that requires strong communication, quick thinking, and a deep understanding of online community dynamics.
Your Role:
In collaboration with your reporting manager and broader account teams, you will be responsible for managing and nurturing our social media communities. You will serve as the primary voice for the brand on social channels, responding to comments, questions, and customer inquiries with a clear understanding of our brand's Tone of Voice (ToV). A critical component of your role will be to proactively listen and monitor for potential reputational risks, flagging concerns as they emerge. You will implement and manage social media and community-focused communication campaigns, partnering with creative teams to produce dynamic, engaging content (text, image, and video) that resonates with our community, and layering in social-first insights. You will also be responsible for monitoring, tracking, and reporting community engagement metrics, providing insights to guide future initiatives.
Key responsibilities also include:<ul><li>
Owning reactive opportunities &amp; community outreach.</li><li>
Owning content calendar management.</li><li>
Owning publishing across all accounts.</li><li>
Flagging high-risk and opportunistic CM moments.</li><li>
Being actively present in the comment section.</li></ul>
Ultimately, your job is to ensure outstanding community engagement and brand reputation by working closely with internal disciplines (Creative, Strategy, Account Management) and leveraging social listening and engagement tools (e.g., Pulsar, Sprinklr). You will also play a vital role in building and nurturing relationships with key community stakeholders and staying on top of emerging social media platforms and digital technology trends.
Role Expectations:
Community Engagement &amp; Brand Voice:<ul><li>
What this means in practice: Act as the primary voice for the brand on social channels, responding to comments, questions, and customer inquiries with a clear understanding of our brand's Tone of Voice (ToV). Proactively engage with the community to foster positive interactions, build brand loyalty, and nurture relationships. Own reactive opportunities and community outreach.</li></ul>
Reputation Management &amp; Risk Mitigation:<ul><li>
What this means in practice: Listen and monitor for potential reputational risks and flag concerns as they emerge, ensuring timely internal communication and appropriate response strategies. Serve as the first line of defense for brand reputation in the social sphere, acting as a &ldquo;firefighter&rdquo; when needed. This includes monitoring, flagging, rep[orting, and collaborating on responses, being more reactive but with proactive monitoring.</li></ul>
Content Collaboration &amp; Campaign Implementation:<ul><li>
What this means in practice: Partner with creative teams to produce dynamic, engaging content&mdash;text, image, and video&mdash;that resonates with our community, ensuring social-first insights are layered into the creative process. Implement and manage social media and community-focused communication campaigns in line with broader marketing strategies, and own content calendar management.</li></ul>
Social Listening &amp; Insights:<ul><li>
What this means in practice: Utilize social listening and engagement tools (e.g., Pulsar, Sprinklr) to stay ahead of trends, competitor activities, and audience sentiment shifts. Monitor, track, and report community engagement metrics, providing data insights that help guide future initiatives and optimize strategies.</li></ul>
Cross-Functional Collaboration:<ul><li>
What this means in practice: Collaborate with brand, creative, and product teams to ensure timely, consistent communication and alignment across channels. Work effectively with internal stakeholders to ensure community feedback informs broader marketing and product development.</li></ul>
Market &amp; Platform Expertise:<ul><li>
What this means in practice: Stay on top of emerging social media platforms, digital technology trends, and community-building strategies to ensure the brand remains relevant and innovative. Proactively identify new opportunities for community growth and engagement.</li></ul>
How This Translates into Perception:
The skills and attributes you bring to this role will enable you to be perceived as:<ul><li>
A Brand Guardian: Protecting and enhancing the brand's reputation and voice in the social sphere, acting as a &ldquo;firefighter&rdquo; for potential issues.</li><li>
An Engaging Communicator: Building rapport and fostering positive interactions with diverse online communities, and acting as a community builder focused on creating connections.</li><li>
A Proactive Listener: Anticipating community needs and identifying potential issues before they escalate, being vigilant and analytical in monitoring sentiment.</li><li>
An Insightful Analyst: Interpreting data to inform strategic decisions and improve community engagement, leveraging strong data analysis skills.</li><li>
A Collaborative Partner: Working seamlessly with internal and external teams to achieve shared objectives.</li><li>
A Trend Spotter: Keeping the brand at the forefront of social media and community best practices.</li></ul>
T&amp;P is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
The pay range for this role is $70,000-$80,000 . Individual compensation will be commensurate with the candidate's experience and local cost of labor. Salary is subject to change based on factors such as geographic location and cost of living in location of hire</div>

Community Manager

Morrison Healthcare

<div>Salary: $66,000/Yr-$67,000/Yr
Other Forms of Compensation: 
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You&rsquo;ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it&rsquo;s a meaningful career.<div><div><div><h2 class="jobSectionHeader"> 
Job Summary</h2>
</div><div>
The Community Manager will plan engagement events and lead communication strategies. They will play a crucial role in fostering a positive and inclusive workspace culture, keeping the team motivated and connected. Responsibilities include hosting teams of various sizes and ensuring a seamless workplace experience. They will provide resources and knowledge about office operations and logistics to key stakeholders. Leading a supportive team, they serve as a comprehensive resource for supporting departments, drive projects to completion, and act as connectors between vendors and other parties. Additionally, they will create policies and procedures to enhance workplace services. 
Ideal Candidate: 
Adaptable: Thrive in organizations that constantly evolve and adapt 
Independent: Comfort with ambiguity and self-starter with an aptitude for defining new processes 
Problem solver: Experience working with teams and collaborating across groups to achieve desired results. 
Collaborator: Work closely with the hospitality team and other support departments 
Detail oriented: High attention to detail, ensuring quality and accuracy of work 
Creativity: Creative thinker and ability to build out creative content 
Passionate: Curious and love experimenting with different approaches to find the most efficient solution to a problem<div> 
Job responsibilities: 
<ul><li>Track and report the success of events with pre-event and post-event reports and presentations.</li><li>Track all facilities requests and job orders to completion</li><li>Enforce company workplace policies i.e. clean desk, open work areas etc.</li><li>Plan and execute weekly, monthly, quarterly and annual community engagement events</li><li>Curate global alignment within all company sites</li><li>Develop and maintain event budget</li><li>Preparation of monthly reports for client, including supply of statistics for key services</li><li>Maintain relationships with client stakeholders, soliciting feedback for continuous improvement.</li><li>Serve as escalation for all previously communicated issues and concerns</li><li>Assist LOB with move logistics and space operation</li><li>Log calls for issues to suppliers</li><li>Liaise with suppliers to ensure timely issue resolution</li></ul></div><div> 
Key Competencies: 
<ul><li>Strong verbal and written communication skills</li><li>Service excellence mind set</li><li>Proficient in Microsoft Office</li><li>Capacity to work independently and successfully complete projects</li><li>Proactive mindset to anticipate and support changes in our business</li><li>Ability to effectively manage multiple tasks simultaneously.</li><li>Strong organizational skills.</li><li>Basic IT &amp; AV skills</li><li>High School Diploma (or equivalent) required; college preferred.</li><li>Four years prior work experience required; preference is to have worked in an office service in a professional or corporate work environment, hospitality, or similar background.</li><li>Excellent organizational and time management skills.</li><li>Analytical abilities and aptitude in problem-solving.</li><li>Current knowledge or ability to learn computer-based systems required for position functions.</li><li>Required to maintain an overall professional appearance and attitude.</li><li>Adhere to all policies and procedures required.</li></ul></div></div></div></div>
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1518294
Rapport a specialized division of FLIK Hospitality Group</div>

COMMUNITY MANAGER

Vuori

<div>Company Description 
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose&hellip;while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. 
Job Description 
The Retail Community Manager at Vuori is a people connector who actively collaborates with our retail stores, local studios, influencers and businesses to spread brand awareness and create extraordinary experiences. They will support current stores with local events, in-store activations, product seeding initiatives, and will play an integral part of training teams on the community process.
What you'll get to do:<ul><li>
The Retail Community Manager will support both the Store Managers and Retail Marketing Managers in managing store community leads &ndash; reviewing and approving event proposals, supporting the team with resources and providing coaching.</li><li>
Travel to stores when support or additional training is needed.</li><li>
Attend bigger scale events when additional support is needed on ground at the store level.</li><li>
Support the NSO team to assist with community in new markets with on the ground training and building the buzz around the new store opening events.</li><li>
Implementing company culture/values/mission as a living breathing part of the entire team.</li><li>
Staff training and development.</li><li>
Grassroots sales and marketing strategy in the local communities.</li><li>
Connection to new store teams that build relationships.</li><li>
Ability to lead and manage community events.</li></ul>
Community<ul><li>
You will be responsible for the relationships, networks, and the stores community strategy in the area with the intention of growing our brand.</li><li>
You seek and attend local experiences and events and are knowledgeable on the upcoming fitness trends and instructors in your local community.</li><li>
You support the execution of community initiatives (events &amp; experiences).</li><li>
You support the retail stores and the marketing team by creating a community database of athletic influencers and identifying key relationships in the community.</li><li>
You help connect the store teams with influencers and neighboring businesses to build brand awareness.</li><li>
You are a great coach and support for our retail stores.</li><li>
Flexible availability is expected to meet the needs of community events in store and off site which includes travel, some early starts and/or late finishes and weekends.</li><li>
You will be in close communication with the stores to ensure the teams are in the know of all upcoming experiences and anything needed for events.</li></ul>
People<ul><li>
Ensure a positive experience in all interactions with potential candidates.</li><li>
You are a people connector who loves to build pipelines of talent by creating great relationships with store teams.</li></ul>
Training<ul><li>
Deliver a training program to Store Managers and Community Leads including brand, culture, operations and community.</li><li>
Organize and implement team building days that focus on company culture, building relationships and teamwork.</li></ul> 

Qualifications 
Who you are:<ul><li>
Thrives in a high energy fast paced retail environment.</li><li>
Enjoys going to a variety of fitness classes and connecting with both instructors and clients about the brand.</li><li>
Demonstrates the ability to multi-task and work under pressure but also knows how to adapt when needed.</li><li>
Fosters great relationships by putting people first, communicating with honesty and kindness and allows other to do the same.</li><li>
Has an entrepreneurial nature and knows how and when to innovate to get great results.</li></ul> 

Additional Information 
Our investment in you:
At Vuori, we&rsquo;re proud to offer the following to our employees:<ul><li>
Health Insurance</li><li>
Savings and Retirement Plan</li><li>
Employee Assistance Program</li><li>
Generous Vuori Discount &amp; Industry Perks</li><li>
Paid Time Off</li><li>
Wellness &amp; Fitness benefits</li></ul>
The salary range for this role is $75,000 - $95,000 per year.
Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.</div>

Community Manager, East

PepsiCo

<div>
 
 Overview
 
 
 
 PepsiCo is a global leader in food and beverages, operating in over 200 countries with a portfolio that includes 22 iconic billion-dollar brands. Our vision is to be the global leader in beverages by Winning with Purpose, embedding sustainability and innovation into everything we do.
 
 
 The Studio is PepsiCo Beverages North America&rsquo;s in-house creative agency. We bring culture-shaping, award-winning work to life across iconic brands like Pepsi, Mountain Dew, Bubly, Mug, and Starry.
 
 
 Community Managers at the Studio provide a crucial perspective on the business dynamics. We are seeking an individual with a human centric, culture obsessed discipline that can dive deep into audience insights, media trends, cultural shifts, and tech innovations to inform strategic recommendations. Our team is collectively redefining and modernizing the way we harness consumer and cultural intelligence, develop brand strategy and plan for attention.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ongoing monitoring of brand social channels &amp; relevant online conversations looking for highest impact opportunities to engage (including proactive identification of conversations &amp; communities strategically and creatively relevant for the brand)
 </li>
 <li>
 Continuous active listening on brands currently tracking every follower interaction: comments, responses, DM&rsquo;s
 </li>
 <li>
 Analyze brand and cultural trends for consideration of creative team
 </li>
 <li>
 Bring insight on a subject-matter and specific subculture.
 </li>
 <li>
 Willing to go beyond basic tracking to analyzing and drawing hypothesis, including providing a daily digest of observations + recommendations
 </li>
 <li>
 Use third party tools to manage brand&rsquo;s pages
 </li>
 <li>
 Read every comment across all social posts, and respond to consumers across these channels, maintaining a consistent brand voice across these conversations, and using the opportunity to engage followers, probe further insights, or advance brand goal
 </li>
 <li>
 Follow proper escalation systems, as needed, for followers with negative feedback.
 </li>
 <li>
 Seek opportunities to insert the brand in social conversation, whether around relevant trending topics/news or engaging with social influencers/celebrities/other brands
 
 
 </li>
 </ul>
 
 Compensation and Benefits:
 
 
 
 <ul>
 <li>
 The expected compensation range for this position is between $88,200 - $147,650.
 </li>
 <li>
 Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
 </li>
 <li>
 Bonus based on performance and eligibility target payout is 8% of annual salary paid out annually.
 </li>
 <li>
 Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
 </li>
 <li>
 In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or equivalent experience required, with a keen interest in communications
 </li>
 <li>
 5+ years of Professional Experience in social media
 </li>
 <li>
 Bonus points if you consider yourself to be a sub-culture expert within Beverages &amp; Food
 </li>
 <li>
 Consider oneself a Social Media &ldquo;know it all&rdquo; and has experience working across a variety of social platforms: Facebook, Twitter, Instagram, TikTok, YouTube, X, etc.
 </li>
 <li>
 Can combine creativity and analytics with the ability to convert into a story
 </li>
 <li>
 Innate curiosity and ability to adapt + be flexible, whether with new tools, platforms, processes, etc.
 </li>
 <li>
 Experience using the following social listening tools a plus but not mandatory: Plot, Talkwalker, Hootsuite, TweetDeck
 </li>
 <li>
 Experience putting together presentations in written form using google slides
 </li>
 <li>
 Strong writing and verbal skills.
 </li>
 <li>
 This position is limited to persons with indefinite right to work in the United States.
 
 
 </li>
 </ul>
 
 EEO Statement
 
 
 
 Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
 
 
 All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 
 
 PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age
 
 
 If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law &amp; EEO is the Law Supplement documents. View PepsiCo EEO Policy.
 
 
 Please view our Pay Transparency Statement
</div>

Social Media & Community Manager

Beauty by Imagination (BBI)

<div>
 
 Social Media Marketing is a critical component to our brand strategies and keeps our brands relevant and top of mind for consumers. The Assistant Manager, Community &amp; Content Bio Ionic &amp; Ouidad is responsible for executing day to day on social media, community management &amp; has a heavy focus on social content creation. This role is responsible for constantly engaging with consumers, influencers and other brands on social, building communities &amp; strengthening brand loyalty. Reporting to the Manager, Social Media, this role is critical for executional day-to-day activities on social for Bio Ionic, Ouidad and the Ouidad Salon. The Social Team engages with multiple functions, including PR/Influencer, Ecommerce/Performance Marketing, Customer/Sales and requires strong partnership &amp; collaboration with Brand Marketing. This role requires flexibility for after hours and weekend work based on program needs.
 
 
 
 
 
 
 
 
 Content Creation (50%)
 
 
 &middot; Concept, film &amp; edit photo &amp; video content to fuel organic feeds, possible use in paid social
 
 
 &middot; Create, design &amp; modify assets using Canva for quick, on-trend content creation
 
 
 &middot; Execute briefs for content creation, project manage &amp; route for review &amp; alignment
 
 
 &middot; Write compelling social captions, optimizing for GEO
 
 
 &middot; Manage assets &amp; distribute to internal &amp; external teams as needed
 
 
 &middot; Attend PR/Influencers events, photoshoots, activations to capture social-first content
 
 
 &middot; Identify social trends &amp; quickly action to create content within 24 hours
 
 
 &middot; Support content performance analysis, adjust for ongoing content creation
 
 
 &middot; Must be comfortable speaking on camera and being featured in content regularly
 
 
 
 
 
 Community Engagement (40%)
 
 
 &middot; Daily community management &ndash; reactive &amp; proactive &ndash; across all key platforms
 
 
 &middot; Engaging with influencers on social, coordinating with Influencer/PR to send products
 
 
 &middot; Surprise &amp; delights with consumers for product opportunities
 
 
 &middot; Searching keywords, terms, brand name, tags and engaging ongoing with all UGC
 
 
 &middot; Community management on paid social media advertisements thru social tech integration
 
 
 &middot; Discovery of creators, artists, and other partners to develop unique content for social
 
 
 &middot; Managing day to day asset creation, modification, edits, reviews and approval process
 
 
 &middot; Accepting collaboration posts, partnering with Influencer/PR Lead for coordination
 
 
 &middot; Must be comfortable speaking on camera and being featured in content regularly
 
 
 
 
 
 Social Media Platforms (5%)
 
 
 &middot; Daily scheduling &amp; posting on all social platforms
 
 
 &middot; Execution of social media giveaways
 
 
 &middot; Supporting social calendar updates
 
 
 &middot; Support social media performance analytics, pulling data &amp; support analysis
 
 
 
 
 
 TikTok Shop (5%)
 
 
 &middot; Coordinate sending product for paid TTS affiliate partners
 
 
 &middot; Engage with TTS affiliate content, identify partners for possible owned content creation
 
 
 &middot; Attend TTS Affiliate events &amp; networking moments with creators
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 &middot; Extensive knowledge of major social media platforms and technologies
 
 
 &middot; Experience with TikTok Shop programming &amp; affiliate management
 
 
 &middot; Knowledge &amp; experience using social &amp; influencer management technology platforms
 
 
 &middot; Content Creation, copywriting, video &amp; photo editing and graphic design skills. Proficiency with
 
 
 Canva, Photoshop, Adobe Illustrator, CapCut, etc.
 
 
 &middot; Early adopter of new and emerging social media platforms
 
 
 &middot; Strong verbal and written communication skills; strong presentation skills
 
 
 &middot; Beauty/hair care and multi-brand portfolio experience preferred.
 
 
 &middot; Familiarity with social reporting tools like Dash Hudson, Microsoft Suite
 
 
 
 
 
 Education/ Experience Requirements:
 
 
 &middot; Bachelor&rsquo;s Degree in marketing, communications, business, or other relevant field
 
 
 &middot; Min. 1 year of professional social media experience
 
 
 &middot; Expertise required across TikTok, Instagram, Facebook, YouTube, and Pinterest.
 
 
 &middot; This role is NYC-based with a hybrid schedule of both in-office and remote workdays. Must be
 
 
 available to be in NYC three days/week.
 
</div>

Assistant Manager, Community & Content

Book of the Month

<div>
 This is an exciting opportunity for a creative book lover who lives and breathes Internet culture to lead all aspects of our social media program. Book of the Month is seeking a Social Media Manager who is equal parts content strategist and community builder, with a sharp, creative eye and a deep understanding of social platforms. This role sits at the intersection of creative, strategy, and marketing, leading the development and execution of a thoughtful social content strategy that drives business growth while elevating our brand presence.
 
 
 What You&rsquo;ll Do&hellip;
 
 
 <ul>
 <li>
 Content Creation &amp; Strategy
 </li>
 <ul>
 <li>
 Develop and iterate upon social strategy that defines a clear set of business objectives and tests content strategies that achieve those goals
 </li>
 <li>
 Own and manage the social media editorial calendar across all platforms
 </li>
 <li>
 Concept, create, and publish high-impact, platform-native content for TikTok, Instagram (Reels, Stories, Feed, threads), YouTube Shorts, and emerging channels
 </li>
 <li>
 Act as a curator of culture, staying attuned to new ideas, broader trends, and industry shifts, and translating insights into smart, on-brand BOTM content
 </li>
 <li>
 Manage the briefing process with content creators and internal designers to produce content that meaningfully connects with our audience, measured by strong attention metrics (likes, comments, views, etc).
 </li>
 <li>
 Hold the camera and/or be on the camera, capturing and creating great content yourself
 </li>
 <li>
 Write clever, engaging captions that consistently reflect BOTM&rsquo;s brand voice and point of view
 </li>
 <li>
 Stay closely aligned with upcoming campaign strategies and book releases to identify and deliver impactful ways to translate core messaging across social channels
 </li>
 <li>
 Present monthly performance reports with clear insights and actionable recommendations
 </li>
 </ul>
 <li>
 Community Management
 </li>
 <ul>
 <li>
 Lead daily community engagement across all channels, including comments, tags, hashtags, and paid social comments
 </li>
 <li>
 Humanize the brand by fostering thoughtful, brand-aligned conversations with our audience
 </li>
 <li>
 Identify, celebrate, and reshare standout UGC and influencer content
 </li>
 <li>
 Develop creative ways to deepen community participation and strengthen brand affinity
 </li>
 </ul>
 <li>
 Events, Influencers &amp; Partnerships
 </li>
 <ul>
 <li>
 Plan and execute co-branded and BOTM-led giveaways, challenges, and community moments
 </li>
 <li>
 Partner with the paid social team on UGC and influencer collaborations that drive reach and engagement
 </li>
 <li>
 Represent BOTM at industry events, capturing BTS content and brand moments
 
 </li>
 </ul>
 </ul>
 
 About You&hellip;
 
 
 
 <ul>
 <li>
 You&rsquo;re highly creative, with a constant stream of original ideas, and you&rsquo;re comfortable pitching, refining and executing them
 </li>
 <li>
 You&rsquo;re fluent in the nuances of each platform and have an intuitive sense for what our audience wants to see, share, and discuss
 </li>
 <li>
 You&rsquo;re a strong communicator with a sharp sense of humor and confident point of view
 </li>
 <li>
 You can adapt your creative approach and communication style to capture and uphold a distinct brand voice
 </li>
 <li>
 You have exceptional taste and a strong editorial eye, with a clear instinct for what content or aesthetics will resonate with the Book of the Month audience.
 </li>
 <li>
 You analyze content performance and propose smart, creative ways to improve future results
 </li>
 <li>
 You generate compelling insights and translate them into creative concepts and content ideas
 </li>
 <li>
 You thrive in collaboration and enjoy working with other creatives to unlock business goals
 </li>
 <li>
 You&rsquo;re deeply engaged with internet culture, creator ecosystems, and books, understanding how culture and storytelling intersect..
 </li>
 <li>
 You&rsquo;re willing to push creative boundaries and take thoughtful risks to elevate the brand
 </li>
 <li>
 You&rsquo;re interested in eCommerce, Direct to Consumer, and/or the book business.
 </li>
 <li>
 You are focused, organized, and manage your time efficiently
 
 
 </li>
 </ul>
 Salary Range: $90,000 - $130,000
</div>

Social Media Manager

Spring Fertility

<div><div><h2 class="jobSectionHeader">Who is Spring Fertility?</h2>

We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world's top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.
<h2 class="jobSectionHeader">
Why should you join our team?</h2>

We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.</div><h3 class="jobSectionHeader">
Role Summary</h3>

We're looking for a Social Media &amp; Influencer Manager to lead content and creator strategy across three growing brands in the fertility space: Spring Fertility, Open Fertility, and Nest Donor Bank.

This role is for someone who understands how to build community and drive measurable growth, not just post content. You'll own day-to-day social strategy, manage influencer partnerships from outreach to reporting, and translate brand priorities into thoughtful, high-performing campaigns across platforms.

Day-to-Day Responsibilities

Social Media Strategy &amp; Execution
<ul>
<li>Develop and execute platform strategies across Instagram, TikTok, Reddit, and emerging channels</li>
</ul><ul><li>Build monthly content calendars aligned to business priorities (egg freezing, IVF, donor recruitment, etc.)</li>
</ul><ul><li>Partner with internal teams to translate clinical education into accessible, engaging content</li>
</ul><ul><li>Write copy and guide creative direction to ensure content is on-brand, compliant, and performance-minded</li>
</ul><ul><li>Track and report on key metrics (engagement, reach, saves, clicks, leads) and use insights to optimize</li>
</ul>
Influencer &amp; Creator Partnerships
<ul>
<li>Identify and recruit mission-aligned creators across fertility, women's health, parenting, lifestyle, and local markets</li>
</ul><ul><li>Own outreach, negotiation, contracting, and briefing</li>
</ul><ul><li>Manage deliverables, usage rights, whitelisting, and paid amplification in partnership with growth team</li>
</ul><ul><li>Build long-term ambassador relationships, not just one-off posts</li>
</ul><ul><li>Measure performance and continuously refine creator mix based on ROI and brand impact</li>
</ul>
Community &amp; Brand Growth
<ul>
<li>Oversee community management, tone of voice, and engagement strategy</li>
</ul><ul><li>Surface patient stories and testimonials in collaboration with care teams</li>
</ul><ul><li>Support IRL activations and events with creator integration</li>
</ul><ul><li>Stay ahead of platform trends while ensuring content remains thoughtful and responsible in a sensitive healthcare space</li>
</ul><h3 class="jobSectionHeader">Education, Licenses, Certifications</h3>
<ul><li>3&ndash;5 years of experience in social media and influencer marketing (healthcare, wellness, women's health, or mission-driven brands a plus)</li>
</ul><ul><li>Experience managing creators end-to-end &mdash; from sourcing to reporting</li>
</ul><ul><li>Strong copywriting skills with an ability to balance warmth and credibility</li>
</ul><ul><li>Comfort interpreting performance data and adjusting strategy accordingly</li>
</ul><ul><li>Understanding of paid usage/whitelisting and how influencer integrates into a broader growth strategy</li>
</ul><ul><li>Ability to manage multiple brands with distinct audiences and tones</li>
</ul><h3 class="jobSectionHeader">Employment Type</h3>

This is a full-time, exempt role based in New York City. The position follows an onsite work schedule, with some travel expected.
<h3 class="jobSectionHeader">
Compensation</h3>

The starting salary range for this role is $75,000-$110,000 annually. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.<div>
<h3 class="jobSectionHeader">
Benefits</h3>

Investing in You Today and Tomorrow

Supporting your well-being
<ul>
<li>Competitive medical, dental, and vision plans
</li>
<li>Paid time off to recharge and enjoy personal time
</li>
<li>Access to BetterHelp therapy sessions for mental and emotional wellness
</li>
<li>Commuter benefits and discounted rates on home, auto, and pet insurance
</li>
</ul>Investing in your future
<ul>
<li>401(k) with up to a 4% company match
</li>
<li>Comprehensive fertility and parental leave benefits
</li>
<li>Career development opportunities in a fast-growing organization
</li>
<li>Employer-paid life and disability insurance
</li>
</ul><ul><li>Temporary and contract roles may not be eligible for all benefits listed above</li></ul>
<h3 class="jobSectionHeader">
Don't have it all? We still welcome you to apply!</h3>

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.
<h3 class="jobSectionHeader">
We are scientists. We are humanists. We are passionate about fertility.</h3>

The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview, and you require accommodation, please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process, please give us a call!

CCPA disclosure notice here.</div></div>

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