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participant engagement supervisor

Heartland Alliance

<div><div>Title: Participant Engagement Supervisor</div><div>
Department: Primary Care</div><div>
Shift: FT/ 8:30AM - 5:00PM CST / M-F</div><div>
Location: 4009 N Broadway Chicago, IL 60613 and 5501 S Halsted Chicago IL 60621.</div><div></div><div> 
Heartland Alliance Health&rsquo;s (HAH) mission is to transform healthcare for the most vulnerable &ndash; particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses &ndash; improving health for all and the well-being of our community.</div><div></div> 
Under the general guidance of the Manager, Health Center, the Participant Engagement Supervisor provides support to Heartland Alliance Health&rsquo;s Health Centers and Shelter Based Care Programs, with focus on support operations to enhance participants&rsquo; access to health care and other services within Heartland Alliance Health through supervision, auditing, reporting and data collection and management. The Participant Engagement Supervisor leverages industry knowledge and best practices to promote the mission and vision of Heartland Alliance Health and the institution. Supports culture development and management efforts.
Essential Functions:
Duties/Responsibilities:<ul><li>
Provides supervision of assigned staff including hiring, supervision meetings, reviewing e-time and ensuring time-off policies are enforced.</li><li>
Ensures Participant Engagement Specialist are at their appointed scheduled locations and rearranges staff as needed to provide adequate coverage.</li><li>
Ensures timely and applicable training and competency enhancement of incoming and current Participant Engagement Specialists as well as other staff as assigned to ensure accuracy of workflow and data input.</li><li>
Completes audits to assess the quality and accuracy of program/participant data of the PES team members</li><li>
 Assists with writing and implementing Standard Operating Procedures (SOP) related to position workflows.</li><li>
Provides administrative support with provider schedules.</li><li>
Generates daily and/or weekly reports of collection data for the Participant Engagement Specialists.</li><li>
Greeting participants visiting the facility, completing registration, answering questions and assist filling out any necessary documents.</li><li>
Assists in answer incoming and makes outgoing phone calls to schedule and remind participants of appointments while ensuring other calls are routed to appropriate person/program in a timely manner.</li><li>
Ensures participant satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.</li><li>
Educates participants regarding their patient responsibilities, services, sliding fee scale, patient rights, grievance policy and confidentiality.</li><li>
Maintains thorough understanding of medical coverage and third-party liabilities, inclusive of Medicaid and Medicare. Verifies and updates third party insurance.</li><li>
Assists management by collecting participant financial assessment for documentation when assigned.</li><li>
Ensures accurate daily log of co-pay activity and forwards to Billing Department as assigned.</li><li>
Other duties can be assigned at times in order for HAH to meet the mission and/or funder requests to service our participants.</li></ul>
Education and Experience:<ul><li>
High School Diploma or GED equivalent required. Associates degree preferred.</li><li>
Minimum five (5) years&rsquo; customer service or related experience required. Prior experience in a healthcare related field or social service agency preferred.</li></ul>
Certifications/Licenses:<ul><li>
Certification as a Medical office assistant or a related field preferred.</li></ul>
Required Competencies:<ul><li>
Accountability &ndash; Be responsive, responsible, resourceful, principled, and a problem-solver</li><li>
Leaderful &ndash; Take initiative, communicate effectively, delegate based on skills and interests, possess strategic thinking and acting; develop staff, foster teamwork</li><li>
A Bias Toward Action - Advocate for services and policies that support healthier lives for the populations&rsquo;; be decisive and take action when a problem arises, communicating with those impacted; be proactive, innovative, and consistently work to improve operations and outcomes, carrying out formal continuous improvement initiatives</li><li>
Participant centered &ndash; Listen to and collaborate with participants, identify strengths and implement evidence-based practices; integrate and coordinate services across HHO programs</li><li>
Valuing our colleagues &ndash; Be respectful and responsive; appreciative and supportive; provide input, initiative and recognition of colleagues</li></ul>
Knowledge/Skills/Abilities (K/S/A)<ul><li>
Proficiency in a second language may be required.</li><li>
Ability to work effectively and in a professional manner using key techniques that include using Trauma Informed language, de-escalating situations, and being respectful / relational with staff and participants at all levels of the organization.</li><li>
Excellent communication skills (oral communication, listening, interpersonal, written communication). Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.</li><li>
 Ability to consistently identify opportunities for improvement and make recommendations based on observations</li><li>
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.</li><li>
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.</li></ul>
Benefits:
We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth.<ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account (HSA) or Flexible Spending Account (FSA)</li><li>
Wellness Programs</li><li>
Employee Assistance Program (EAP)</li><li>
Tuition Reimbursement and Educational Assistance</li><li>
401(k) Retirement Savings Plan</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability Insurance</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays</li></ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
While performing the duties of this job, the employee is regularly required to talk and hear.</li><li>
The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.</li><li>
The employee is occasionally required to stoop, kneel, climb or crawl.</li><li>
Specific vision abilities required by this job include close vision and ability to adjust focus.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Unrestricted ability to provide physical restraint. The employee must occasionally lift and/or move up to 25 pounds. Unrestricted ability to provide physical restraint.</li></ul>
Work Arrangement: This role is not eligible for a &ldquo;hybrid&rdquo; or &ldquo;remote&rdquo; work arrangement. Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice. Ability to travel between the Heartland Alliance Health Clinics and shelter-based care sites.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Moderate exposure to outdoor elements at all times of year when traveling.
Equal Opportunity Employer Statement
Heartland Alliance Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.</div>

Participant Engagement Supervisor

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pediatrics-Res Adm
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $32.66 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
This position is an in-person position for 3 clinic locations in Chicago, Aurora, and Hoffman Estates. The ideal candidate will have a valid driver's license and reliable transportation.
Summary:
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. 
<div> 
Required Job Qualifications:
 
Education:
 
<ul><li>Bachelor&rsquo;s degree
</li></ul>Experience:
 
<ul><li>0-2 years of experience in a research study or other relevant experience
</li></ul>OR
 
Experience (in lieu of a degree)
 
<ul><li>Two (2) years&rsquo; total experience, where 1 year is supporting or coordinating research studies 
</li></ul> 
 
Knowledge, Skills, &amp; Abilities:
 
<ul><li>Time Management &ndash; Ability to meet deadlines and manage assigned study tasks.
</li><li>Problem-Solving &ndash; Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
</li><li>Attention to Detail &ndash; Strong attention to accuracy in data collection and documentation.
</li><li>Participant Relations &ndash; Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
</li><li>Communication Skills &ndash; Effective verbal and written communication skills with participants and internal study teams.
</li><li>Team Collaboration &ndash; Ability to collaborate within multi-disciplinary team settings and follow established workflows.
</li><li>Flexibility &ndash; Availability to work evenings, overnight shifts, or weekends if required by study protocols.
</li><li>Travel Readiness &ndash; Availability for local travel as necessary.
</li><li>Other duties as assigned.
</li></ul> 
Preferred Job Qualifications:
 
Experience:
 
<ul><li>Two (2) or more years prior experience in clinical research or related field 
</li></ul> 
</div>Job Responsibilities:
 
1. Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
 
2. Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
 
3. Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
 
4. Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
 
5. Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
 
6. May collect, process and ship potentially biohazardous specimens.
 
7. Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
 
8. Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
 
9. Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
 
10. Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
 
11. Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
 
12. Other duties as assigned. 
 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Coordinator I

BUILD inc

<div>Description:

Intervention Support Specialist (ISS) (40 hours, Full-time) Non-exempt
BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago&rsquo;s West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city&rsquo;s most challenging neighborhoods. When you work at BUILD, you make an important difference to the thousands of youths and families we serve.
Our Core Values: Empathy, Passion, Persistence and Innovation
The Intervention Support Specialist (ISS) provides community-based mentorship and case management services to youth ages 14&ndash;24 who are impacted by community violence, justice involvement, or who are at risk of involvement in the juvenile or criminal justice system. Through a trauma-informed, culturally responsive, and youth centered approach. The (ISS) works collaboratively with participants to identify needs, develop individualized service plans, and connect youth and families to essential resources that support stability, safety, and positive development. Services include both short-term case management focused on stabilization and resource connection as well as longer-term mentorship that supports personal growth, life skills development, and positive decision-making. Services are delivered primarily through community-based engagement. The Intervention Support Specialist reports to the Manager of Intervention Support Services.
Responsibilities/duties are but not limited to:<ul><li>
Utilize motivational interviewing and strength-based approaches to complete needs assessments and develop individualized service plans reflecting participants&rsquo; self-identified goals and needs</li><li>
Build and maintain consistent mentoring relationships that foster trust, accountability, emotional development, and positive decision-making</li><li>
Provide case management support to address immediate stabilization needs including crisis response, service coordination, and connection to community resources</li><li>
Provide ongoing mentorship and developmental support that helps youth build life skills, strengthen decision-making, and work toward long-term personal, educational, and employment goals</li><li>
Connect youth and families to essential services including education, employment and workforce development, housing resources, behavioral health services, and other supportive programs</li><li>
Maintain a consistent schedule to support participant engagement and progress toward service plan goals which can include home visits, school meetings and visits, community contacts, and field trips</li><li>
Support youth in developing life skills such as problem-solving, conflict resolution, goal setting, communication, and accountability</li><li>
Provide crisis intervention, de-escalation, and stabilization support as needed to ensure the safety and well-being of youth and families</li><li>
Assist youth in navigating systems including schools, probation, workforce programs, and community-based services</li><li>
Collaborate with internal programs to ensure youth have access to wraparound services including therapy, group programming, mentorship opportunities, and extracurricular activities</li><li>
Serve as a mandated reporter and adhere to all child safety, ethical, and confidentiality requirements</li><li>
Participate in weekly supervision with the Manager of Intervention Support Services</li><li>
Maintain timely, accurate, and compliant documentation of all services, contacts, and participant outcomes in required systems</li><li>
Manage an individual caseload of participants receiving mentorship and/or case management services</li><li>
Attend departmental meetings, agency-wide staff meetings, trainings, and community meetings as required</li><li>
Assist with program activities, outreach efforts, and community-based events to support youth engagement and overall program success</li></ul>
Requirements:
<ul><li>A minimum of two (2) years experience working with at-risk youth and families in a community- based, trauma-informed, social service setting or a Bachelor's Degree in Social Work, Human Services, Youth Development, or related field</li><li>
Demonstrate ability to work effectively with youth, families, and communities from diverse ethnic, racial, cultural, and socioeconomic backgrounds</li><li>
Strong interpersonal skills with the ability to communicate in a respectful, engaging, and strength-based manner</li><li>
Ability and willingness to provide community-based direct services</li><li>
Ability to work a flexible schedule, including evenings and weekends</li><li>
Proficiency in Microsoft Office and comfortable using technology and data systems to support program operations and evaluation</li><li>
Must successfully pass an extensive background check</li><li>
Valid driver&rsquo;s license, reliable automobile, and current insurance required</li></ul> 
Benefits:<ul><li>
401(k) + 2% match</li><li>
Medical, Dental and Vision</li><li>
Life Insurance</li><li>
Paid Vacation</li><li>
Wellness Days</li><li>
Flexible Spending Account</li></ul>
BUILD, Inc., does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.</div>

Intervention Support Specialist

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Int Med Gastroenterol-Res Adm
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $26.66 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Job Summary:
 
The Clinical Research Assistant (CRA) is an entry-level, pathways position that provides foundational support to clinical research teams. Under close supervision, the CRA assists with essential study tasks such as organizing regulatory files, entering participant information, preparing materials for study visits, and observing study procedures for training. This role supports minimal to moderate risk studies, including exempt or expedited protocols, and is not assigned to clinical trials. The CRA gains exposure to research coordination through guided hands-on experience, with a focus on accuracy, organization, and team collaboration. This position serves as a learning opportunity for those interested in growing into independent clinical research roles. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Required Job Qualifications:
 
Education:
 
<ul><li>High school diploma or equivalent knowledge gained through work
</li></ul>Experience:
 
<ul><li>General work experience
</li></ul> 
Knowledge, Skills, &amp; Abilities:
 
<ul><li>Regulatory Knowledge - Willing to learn research rules and follow directions carefully.
</li><li>Time Management &ndash; Able to complete tasks on time with guidance.
</li><li>Attention to Detail &ndash; Ability to check forms and files for accuracy.
</li><li>Participant Interaction &ndash; Maintains confidentiality and able to treat participants respectfully.
</li><li>Team Collaboration - Works well with others; open to feedback.
</li><li>Flexibility &ndash; Willing to work evenings or weekends if the study requires it.
</li><li>Travel Readiness &ndash; Able to travel locally or nearby for study visits, participant support, or training.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>Prior participant contact experience or clerical/office coordination experience. 
</li></ul> 
</div>Job Responsibilities:
 
1. Assists with participant scheduling, reminder calls, and general tracking under supervision. May observe consent conversations or study visits with training.
 
2. Collects and enters non-clinical data (e.g., demographics, visit logs) into data tracking tools or EDC systems under supervision; may help scan or organize forms.
 
3. Supports submission packet assembly and document routing for IRB or regulatory submissions under the direction of CRC I or II; not authorized to submit independently.
 
4. Files study documents, maintains logs (e.g., training, screening), and assists with organization of source documentation in binders or shared drives.
 
5. Not involved in specimen collection. May assist with labeling, inventory, or shipment preparation under CRC supervision.
 
6. May observe assessments for training; assists with room setup, form preparation, or equipment handoff before and after participant encounters.
 
7. Drafts basic emails, participant reminders, or visit confirmations; communicates updates to CRC team but not to sponsors or IRBs.
 
8. Maintains file accuracy for audit readiness; supports CRCs in preparing monitoring visit materials. May take notes during visits.
 
9. Not responsible for reporting safety events but may help gather timeline data or document history under guidance.
 
10. Participates in routine team meetings; may suggest logistical improvements based on daily task experience.
 
11. Other duties as assigned. 
 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Assistant

Advocate Aurora Health

<div>Major Responsibilities:<ul><li>
Responsible for maintaining records and processing all vendor/administrative billing invoices and cost transfers for wellness services hub. Works closely with finance/accounting team to ensure accuracy. Partner with leadership to manage budget and report monthly stats.</li><li>
In partnership with Supervisor, coordinate staffing for all wellness hub work-site health screenings and education programs. Communicate regularly with screening team to ensure understanding of event scope, and resources/supplies needed.</li><li>
Assists with the planning and implementation of wellness programs and services. Partners with Product Experts to help coordinate all arrangements for on-site events, including conducting employer site visits when requested.</li><li>
Responsible for providing ongoing communication and superior customer service to company clients. Coordinate all event logistics, handle inquiries, billing questions, and payment and service requests. Educate and inform clients about wellness programs, help upsell services when appropriate. Ensure effective and successful complaint resolution to build trust and maintain internal and external partnerships.</li><li>
Assists with the coordination and process flow and delivery of wellness programs to include inventory control, cost management, project set-up, and supply, paperwork, and equipment maintenance and management. Partner with wellness team to maintain client/program/participant counts and medical records for proper reporting and billing.</li><li>
Assists with the development, revision and distribution of patient education materials, compliance, and patient care forms. Responsible for data recording and maintaining all patients records and results in accordance with compliance guidelines. Coordinates tracking for incentive-based programs for key employers, manage data/reporting for participants. Monitors and prepares utilization reports, outcomes, participation rates, case summaries, etc. for internal and external organizational leadership.</li><li>
Helps facilitate administrative duties for wellness services hub; coordinates supply and paperwork ordering/inventory/distribution, drafts client agreements, maintains scheduling tool for employer events, responsible for answering 800 number and hub email inquiries.</li><li>
During flu season, Partners with Flu Coordinator to organize and schedule immunization clinics. Assist with onsite flu program implementation and data/participant tracking and billing. Responsible for Epic registrations and clinical entry for insurance-billed clients.</li><li>
Assist wellness team with departmental projects as requested. Help coordinate and execute project from start until finish ensuring project timeline/delivery/budget is met.</li><li>
May be called upon to perform screening tests/procedures at employer events based on department needs, (i.e., blood pressure, biometric screening, body composition, lab tests, or other testing.) Provide educational counseling based on participants results and accurately records screening information along with proper routing of all paperwork for processing.</li><li>
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.</li></ul> 
Licensure, Registration, and/or Certification Required:<ul><li>
None Required.</li></ul> 
Education Required:<ul><li>
Associate's Degree in Corporate or Community Wellness or related field.</li></ul> 
Experience Required:<ul><li>
Typically requires 2 years of experience in corporate or community wellness or related field that includes knowledge and/or experience in project coordination, clerical / administrative duties, and educational program promotion and development.</li>
Competent computer keyboard, laptop maneuvering, competent in Windows platform Basic computer skills and database entry, using Epic and RedCap.. 
<li>
</li></ul> 
Knowledge, Skills &amp; Abilities Required:<ul><li>
Excellent interpersonal and communication (oral, written, and active listening) skills.</li><li>
Demonstrated project coordination skills (organization, prioritization, high attention to detail)</li><li>
Excellent computer skills using Microsoft Office applications (Word, Excel and PowerPoint), and electronic mail.</li><li>
Ability to coordinate a variety of projects and tasks simultaneously.</li><li>
Ability to learn and understand business processes quickly and the overall impact projects have on the business needs of the organization.</li><li>
Ability to learn and navigate EPIC and Workday systems.</li></ul>
Physical Requirements and Working Conditions:<ul><li>
Position requires travel; therefore, may be exposed to weather and road conditions.</li><li>
Exposed to remote, and normal office atmosphere along with a variety of work-site environments for program delivery. Work-site environments may contain odors, dust and dirt.</li><li>
Operates all equipment necessary to perform the job.</li><li>
Ability to lift food boxes, 50lbs</li></ul> 
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.</div>

Community Health Program Assistant

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Neurological Sciences-Res Adm
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $38.81 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
The Clinical Research Coordinator II supports neurology movement disorder research studies under the direction of the research manager and primary investigators, working collaboratively with a team of peer clinical research coordinators.
Summary:
 
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Required Job Qualifications:
 
Education:
 
<ul><li>Bachelor&rsquo;s degree
</li></ul>Experience:
 
<ul><li>2+ years of experience coordinating clinical trials
</li><li>Independent site management experience
</li></ul>OR
 
Experience (in lieu of a degree)
 
<ul><li>3 years total experience in coordinating clinical trials with increasing complexity 
</li></ul> 
 
Knowledge, Skills, &amp; Abilities:
 
<ul><li>Regulatory Knowledge &ndash; Understands Good Clinical Practices (GCP) and proper research documentation.
</li><li>Regulatory Compliance &ndash; Knows the basic rules and guidelines from NIH and FDA that apply to research.
</li><li>Project &amp; Time Management &ndash; Can manage timelines, keep track of tasks, and handle several study activities at once.
</li><li>Problem-Solving &amp; Judgment &ndash; Can figure out solutions when challenges come up and make thoughtful decisions.
</li><li>Detail &amp; Organization &ndash; Pays close attention to detail and keeps study data and records well organized.
</li><li>Participant &amp; Vendor Interaction &ndash; Builds trust with participants and communicates respectfully with sponsors and outside partners.
</li><li>Communication Skills &ndash; Speaks and writes clearly when sharing information with research teams, participants, or external groups.
</li><li>Teamwork &ndash; Works well with other staff and helps solve problems as part of the team.
</li><li>Flexibility &ndash; Willing to work evenings or weekends if the study requires it.
</li><li>Travel Readiness &ndash; Able to travel locally or nearby for study visits, participant support, or training.
</li></ul> 
Preferred Job Qualifications:
 
Experience:
 
<ul><li>2-5 years&rsquo; experience in clinical research conduct, regulatory management, or research administration
</li></ul> 
Certifications:
 
<ul><li>Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
</li><li>Certified Clinical Research Associate (CCRA),
</li><li>Certified Clinical Research Coordinator (CCRC), OR
</li><li>Certified IRB Professional (CIP) 
</li></ul> 
</div>Job Responsibilities:
 
1. Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
 
2. May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
 
3. Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
 
4. Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
 
5. Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
 
6. May collect, process, and ship potentially biohazardous specimens.
 
7. May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
 
8. Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
 
9. Organizes and participates in auditing and monitoring visits.
 
10. Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
 
11. Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
 
12. May provide oversight, training, and coaching to less experienced staff.
 
13. Other duties as assigned. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Coordinator II - Neurology Movement Disorders

Medix™

<div>
 
 
 
 Clinical Research Coordinator
 
 
 
 
 
 
 
 
 Must Haves:
 
 Bachelors degree, 3+ years of experience as a Clinical Research Coordinator, able to work independently
 
 
 
 Hours:
 
 40 hours per week, Monday-Friday onsite, normal business hours with some flexibility
 
 
 
 Contract Duration:
 
 contract-to-hire, 6 month contract then have the opportunity to be hired on permanently
 
 
 
 Benefits:
 
 Medical, Dental, Vision, time off, paid holidays off, 401k, growth opportunities, etc.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Schedules logistics, determines workflows, and secures resources for a defined clinical research trial(s)
 </li>
 <li>
 Recruits, screens, selects, determines eligibility and enrolls trial participants, collects information, and answers questions under supervision of a medically licensed professional.
 </li>
 <li>
 May perform basic medical assessments after completion of required training/certification, such as collecting vital signs, obtaining weight, and performing EKG&rsquo;s)
 </li>
 <li>
 Coordinates participant visits including liaising with appropriate departments to schedule tests, procedures, and other research visit needs.]
 </li>
 <li>
 Collects AE&rsquo;s, SAE&rsquo;s, concomitant medication, and other relevant medical data needed per protocols
 </li>
 <li>
 Manages research workflow components, collects, prepares, processes, and submits participant data and samples to appropriate entities, adhering to research protocols
 </li>
 <li>
 Identifies work unit resources needs and manages supply and equipment inventory levels
 </li>
 <li>
 Serves as an initial point of contact for clinical research participants and clinical staff, providing information regarding research procedures, expectations, and informational inquiries. Ensures participants follow the research protocol and alerts Principal Investigator of issues
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant area of study required
 </li>
 <li>
 Experience working with patients and families in clinical settings preferred
 </li>
 <li>
 Knowledge of biology or medicine gained through education or prior work experience preferred
 </li>
 <li>
 Must demonstrate sound clinical judgement, decision-making skills, and cultural sensitivity as part of consultative work
 </li>
 <li>
 Experience coordinating interventional clinical trials preferred
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 
 
 
 <ul>
 <li>
 need someone located close to those areas or willing to commute to that area. We also need this person to be self-sufficient as they will be the only coordinator located at these sites for the time being. Of course, they will have support/resources from the other North/Northwest region staff but will be largely working autonomously.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Apply Today!
 
</div>

Clinical Research Coordinator - 249131

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