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participant engagement specialist

Heartland Alliance

<div>Participant Engagement Specialist
Location varies: 5501 South Halsted Street, Chicago, IL 60621, and 4001 North Broadway, Chicago, IL 60613
Summary: The Participant Engagement Specialist will provide advanced customer service and engagement at reception and registration, enhancing the participant experience and access to health care and other services within Heartland Alliance Health while promoting excellence. The individual in this position will handle complex support services including, but not limited to, scheduling appointments, telephone operations, cash collection, auditing and reporting. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.
Essential Duties and Responsibilities:<ul><li>
Greets, welcomes and engages participants into services at assigned locations, including health centers and outreach locations.</li><li>
Registers and assesses participants for program eligibility and screens participants for other social service needs or insurance benefits and entitlements services.</li><li>
Explains service offerings, answers questions, and makes appointments for all services, including but not limited to, medical, dental, and behavioral health care.</li><li>
Answers incoming and makes outgoing phone calls to schedule and remind participants of appointments while ensuring other calls are routed to appropriate person/program in a timely manner.</li><li>
Creates telephone note in electronic health record to alert Providers and/or Nurses of Participant requests for call-backs if not immediately available.</li><li>
Assists in telephone and other initiatives to increase participant engagement, improve participant experience and service delivery.</li><li>
 Educates participants regarding patient responsibilities, services, sliding fee scale, patient rights, grievance policy, confidentiality and release of information.</li><li>
 Generates and updates the Program Participation Form and updates participant information as assigned.</li><li>
 Maintains a thorough understanding of medical coverage, managed care organizations, and third-party liabilities, including Medicaid and Medicare. Verifies and updates third-party insurance.</li><li>
 Maintains a strong familiarity with CPT codes and determines the amount needed at co-pay based on service rendered. Accurately assesses, explains, and collects co-pays and issues receipts to participants.</li><li>
 Generates daily and/or weekly reports of collection data. Maintains an accurate daily log of co-pay activity.</li><li>
 Coordinates patient registration activities with Front Desk, Case Management, and Billing Department.</li><li>
 Possesses strong and effective communication skills and assists in the coordination of interpretation services for participants as needed.</li><li>
 Performs a moderate to high volume of data entry. Assists with incoming and outgoing mail, and sorts, distributes and logs mail for participants accordingly.</li><li>
 Conducts quality assurance activities to ensure accuracy of program participant data and troubleshoots patient flow issues.</li><li>
Attends meetings and trainings as required.</li><li>
This position may require working at off-site locations, evening, and Saturday hours.</li><li>
Other duties may be assigned.</li><li>
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
Education and/or Experience: High School Diploma and three years of related experience or Associates degree and one year of related experience. Customer service experience required. Prior experience in a healthcare related field or social service agency preferred.</li><li>
Certificates, Licenses, Registrations: Certificate in medical billing, medical office assistant, or a related field preferred.</li><li>
Computer Skills: Demonstrated computer proficiency, including knowledge or electronic medical record, word processing, spreadsheet and database software. Ability to use computers to tabulate and analyze data and electronic technology to receive, organize, prioritize, and transmit information.</li><li>
Language Skills: Proficiency in a second language may be required.</li><li>
Other Qualifications: Ability to calmly and politely interact with others while addressing questions or concerns. Ability to manage multiple calls and prioritize urgent participant needs per protocol. Comprehension of and appropriate use of medical terminology, new developments in the health care delivery system, application of third party payer guidelines and concepts related to quality assurance measures.. General knowledge of medical record keeping and accounting, medical office practices, patient relations, and medical law, ethics and federal and state health care regulations. .</li></ul>
Competencies: To perform the job successfully, an individual should demonstrate the following competencies.<ul><li>
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.</li><li>
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things</li><li>
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.</li><li>
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.</li><li>
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.</li><li>
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.</li><li>
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.</li><li>
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.</li><li>
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li><li>
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.</li><li>
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.</li><li>
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.</li><li>
Team Player - demonstrates that they are a team player by working across the organization to meet participants&rsquo; needs; actively builds positive and productive relationships with colleagues in their program/department and across the organization; works collaboratively with others to meet organizational goals and create a positive work environment;</li><li>
Initiative - shows initiative in their work, demonstrating extra effort to assure that deliverables are met, quality standards and measures are achieved; offering suggestions for improvement; can be counted on to be where needed, when needed; willingly adjust to shifting priorities and changes in work.</li><li>
Participant/Customer Focused - delivers excellent customer service in assisting participants/customers to meet their needs and goals; builds credibility and trust; ensures that concerns/issues are addressed in a timely and appropriate manner; seeks solutions that exceed the participant&rsquo;s/customer&rsquo;s expectations.</li></ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
While performing the duties of this job, the employee is regularly required to talk and hear.</li><li>
The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.</li><li>
The employee is occasionally required to stoop, kneel, climb or crawl.</li><li>
Specific vision abilities required by this job include close vision and ability to adjust focus.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Unrestricted ability to provide physical restraint. The employee must occasionally lift and/or move up to 25 pounds.</li></ul>
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
The noise level in the work environment is usually moderate.</li></ul>
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987. 

8:00am- 4:30pm and every other Tuesday from 11:30am- 8:00pm. 
Location varies between 5501 S. Halsted and 4009 N. Broadway</div>

Participant Engagement Specialist

Braze

<div><div>At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity &ndash; inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.</div><h3 class="jobSectionHeader">
About the Role</h3>

Braze powers the world's most ambitious consumer engagement programs &mdash; and the Braze Community is the practitioners, certified experts, and ambassadors who run them, building their careers and defining the standard for the discipline.

You will own that ecosystem: our flagship community platform, our customer advocacy program, our executive Customer Advisory Boards, and our customer storytelling motion. You'll lead a focused, senior team of five and partner closely with Product Marketing, Content Marketing, Customer Experience, Demand Generation, and our events teams.

These programs are healthy, growing, and genuinely loved &mdash; tens of thousands of practitioners in the product monthly, a digital community in the thousands, champions in the hundreds. What they are not yet is fully wired into how Braze retains and grows customers. That's the job: take programs people admire and make them programs the business runs on.
<h3 class="jobSectionHeader">
What You'll Do</h3>

Lead the community function. Own the strategy and operating cadence of Braze Bonfire &mdash; online forums, regional meetups, and recognition programs. Engagement is the foundation, and you'll keep raising that bar &mdash; but it isn't the finish line. Wire the community into how Braze operates: community signals feeding account health and CS workflows, support deflection measured, and meetups planned jointly with our regional events strategy as a deliberate retention and expansion lever, not a parallel calendar.

Lead the advocacy function. Own Braze Customer Champions end-to-end: a tiered program producing a steady supply of references, speakers, storytellers, and product co-creators. Make pulling from the champion bench the default move for every customer-facing team. Measure influence with rigor: pipeline-touched, references-sourced, advocacy-led content produced.

Own our Customer Advisory Boards. Run a small number of high-stakes CABs aligned to Braze's flagship moments. Build the executive-to-executive experience that earns time from our most strategic customers, and partner with Product and PMM to turn customer insight into roadmap and narrative.

Own customer storytelling. Stand up the testimonial capture motion across video, written, and quotable formats, and keep customer voices flowing into case studies, campaigns, and analyst-facing programs with PMM and Content Marketing.

Connect community, advocacy, and learning. Braze is building a unified customer empowerment ecosystem &mdash; learner community participant advocate champion. You'll co-design the journeys, shared identity, and measurement framework that make it feel like one experience.

Lead and develop a team. Your team of five &mdash; digital community, advocacy (principal + specialist), and community &amp; learning events (manager + specialist) &mdash; is a high-ownership group where every person carries a program. Set direction, raise the bar, and develop them, while operating credibly with VPs and SVPs across Braze.

Run the function on numbers. Own a clear KPI tree: engagement, advocacy influence dollars, share of at-risk and expansion accounts touched by community and events motions, CAB follow-through, story volume and utilization. Build investment cases on that framework.<h3 class="jobSectionHeader"> 
</h3>
<h3 class="jobSectionHeader">Who You Are</h3>

You've led a customer advocacy program at scale. You've built or substantially grown a reference, champion, or ambassador program in B2B software &mdash; the operating infrastructure, the tiers, and the GTM relationships that make teams pull from it by default.

You've run a customer community of meaningful scale. You know the difference between community as a marketing channel and community as a customer experience, and you optimize for the second because the first follows. You've lived through a migration or re-platforming and have opinions about it.

You're comfortable in pipeline conversations. Influence dollars, references closed, expansion influenced &mdash; you can defend the function's investment with credible numbers, as a peer to sales and CS leaders.

You operate cross-functionally at a senior level. PMM on storytelling, Content on narrative production, CX on advocacy enablement, Product on roadmap, Demand Gen on regional and field programs, Events on flagship moments. When you disagree with a peer, you say so and resolve it.

You're a builder. A five-person team and a function whose next chapter is integration, not maintenance, reads to you as opportunity.

You develop people. Your reports stay, grow, and become the next layer of leaders.

You build with the tools of the moment. New platforms, AI tooling, new operating models &mdash; you experiment and push how your team works.
<h3 class="jobSectionHeader">
Bonus</h3>
<ul><li>Experience in MarTech, customer engagement, or adjacent B2B SaaS categories</li>
<li>Background spanning both community and education / learning programs</li>
<li>Direct experience scaling an advocacy platform (e.g., ChampionHQ, Influitive) or community platform (e.g., Higher Logic Vanilla, Bevy)</li>
<li>Multi-region community programs across AMER, EMEA, and APAC</li>
<li>Public speaking presence and a point of view on the future of customer-led growth</li>
</ul>
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $147,000 and $221,000/year, with an expected On Target Earnings (OTE) between $165,000 and $248,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.<div><div>

WHAT WE OFFER 

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work&reg;</li>
</ul>
ABOUT BRAZE 
 
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging&trade;. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI&trade; allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 &quot;Best of Marketing and Digital Advertising Software Product&quot; in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America's Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology&trade; by Great Place To Work&reg;. Braze is also proudly certified as a Great Place to Work&reg; in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, S&atilde;o Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience &ndash; regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.</div></div></div>

Senior Director, Community & Advocacy

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pediatric Neurology Research
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $32.66 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
Job Summary:
 
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
Education:
 
<ul><li>Bachelor&rsquo;s degree
</li></ul>Experience:
 
<ul><li>0-2 years of experience in a research study or other relevant experience
</li></ul>OR
 
Experience (in lieu of a degree)
 
<ul><li>Two (2) years&rsquo; total experience, where 1 year is supporting or coordinating research studies 
</li></ul> 
 
Knowledge, Skills, &amp; Abilities:
 
<ul><li>Time Management &ndash; Ability to meet deadlines and manage assigned study tasks.
</li><li>Problem-Solving &ndash; Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
</li><li>Attention to Detail &ndash; Strong attention to accuracy in data collection and documentation.
</li><li>Participant Relations &ndash; Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
</li><li>Communication Skills &ndash; Effective verbal and written communication skills with participants and internal study teams.
</li><li>Team Collaboration &ndash; Ability to collaborate within multi-disciplinary team settings and follow established workflows.
</li><li>Flexibility &ndash; Availability to work evenings, overnight shifts, or weekends if required by study protocols.
</li><li>Travel Readiness &ndash; Availability for local travel as necessary.
</li><li>Other duties as assigned.
</li></ul> 
Preferred Job Qualifications:
 
Experience:
 
<ul><li>Two (2) or more years prior experience in clinical research or related field
</li></ul> 
Physical Demands:
 
 
Competencies:
 
 
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. 
 
 
</div>Responsibilities:
 
Job Responsibilities:
 
1. Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
 
2. Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
 
3. Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
 
4. Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
 
5. Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
 
6. May collect, process and ship potentially biohazardous specimens.
 
7. Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
 
8. Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
 
9. Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
 
10. Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
 
11. Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
 
12. Other duties as assigned. 
 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Coordinator I - Pediatric Neurology - Full-time

Share Our Spare

Position SummaryThe DPIL Program Manager leads day-to-day operations of the Dolly Parton Imagination Library (DPIL) program at Share Our Spare (SOS), reporting to the Director of Strategic Partnerships. This role is responsible for enrollment growth, Community Ambassador coordination, partner stewardship, and funder-facing reporting with a direct line to SOS's goals of enrolling eligible children and families across Chicago.Key ResponsibilitiesEnrollment &amp; Program Operations<ul><li>Own all DPIL enrollment and registration processes; maintain accurate, audit-ready records in program tracking systems.</li><li>Manage implementation of enrollment methods, including digital forms, spreadsheets, and Community Ambassador support.</li><li>Monitor MOU status tracking&mdash;receipt, return, and signatures&mdash;and manage partner onboarding and follow-up workflows.</li><li>Ensure timely, accurate, and organized data entry across all enrollment, event, ambassador, and partner tracking systems; establish and maintain processes that support data integrity, enrollment reconciliation, and funder reporting requirements.</li><li>Flag operational issues or bottlenecks early and maintain program SOPs and onboarding materials.</li></ul>Community Ambassador Program<ul><li>Recruit, train, and manage Community Ambassadors, including territory assignments and performance tracking.</li><li>Coordinate DPIL volunteers and support Ambassador-led outreach across priority neighborhoods and wards.</li></ul>Community Outreach &amp; Events<ul><li>Lead enrollment push for the Bud Billiken Parade (target: 400&ndash;500 new enrollees) and other community events.</li><li>Manage hospital and clinic enrollment channel activation in Q3.</li><li>Participate in elected official engagement</li><li>Coordinate ward-specific Storytime events, and DPIL community outreach.</li></ul>Partner &amp; Stakeholder Coordination<ul><li>Serve as primary day-to-day contact for DWF statewide Local Program Partner touchpoints, DPIL partner agencies, enrolled families, and consultants during transition.</li><li>Coordinate partner onboarding, MOU execution, and ongoing enrollment workflows.</li><li>Collaborate with the Programs Coordinator and Auxiliary Program Coordinator on shared operational tasks.</li></ul>Reporting, Compliance &amp; Development Support<ul><li>Track program KPIs&mdash;enrollment figures, saturation trends, and distribution volume, &mdash;and prepare monthly reports for the Director of Strategic Partnerships.</li><li>Prepare DPIL strategic plan and funder reporting materials in collaboration with the Director of Strategic Partnerships.</li><li>Coordinate with the Development team on DPIL grant reporting and impact storytelling for funders.</li><li>Implement a newsletter for enrolled families and establish a process for gathering participant testimonials.</li></ul>First 90 Days &mdash; Success Metrics<ul><li>Partner onboarding, follow-up workflows &amp; marketing material dissemination.</li><li>Supplemental attendance at community events to support enrollment activities</li><li>Enrolled family newsletter launched and testimonial-gathering process established.</li><li>KPI reporting template submitted to the Director of Strategic Partnerships.</li><li>Transition overlap plan developed with current consultants.</li></ul>Qualifications<ul><li>Bachelor's degree in social work, education, nonprofit management, or a related field; equivalent experience considered.</li><li>2+ years of program coordination or nonprofit program management experience.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines simultaneously.</li><li>Experience with community outreach, ambassador-style programs, or enrollment-based initiatives strongly preferred.</li><li>Excellent written and verbal communication skills; comfortable engaging community partners, elected officials, and funders.</li><li>Availability for select evenings and weekends as needed.</li><li>Spanish language proficiency strongly preferred; bilingual candidates highly encouraged to apply.</li></ul>Share Our Spare is an equal opportunity employer committed to diversity, equity, and inclusion.Pay: $55,000.00 - $60,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Are you able and willing to work occasional evenings and weekends as needed to fulfill the responsibilities of this role?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Program Manager - Dolly Parton's Imagination Library

Clark Hill PLC

<div><div>About the Role</div>
<div>Clark Hill PLC is seeking a is seeking a Marketing Specialist for its Chicago, Detroit, or Pittsburgh office. Candidates must have a minimum of three (3) years of Marketing experience, preferably for a law firm or professional services organization. The Marketing Specialist supports the firm&rsquo;s profile-raising efforts by executing and optimizing strategic initiatives that enhance brand visibility, support attorney practices, and drive engagement across digital and traditional channels. This role combines hands-on execution with analytical insight, and requires the ability to independently execute projects, recommend improvements, and collaborate with stakeholders across the firm. This role is also responsible for applying AI tools and optimization techniques to improve content quality, workflow efficiency, and digital discoverability, while exercising sound judgment and adhering to professional responsibility standards. This is a hybrid position, requiring the Marketing Specialist to be in the office at least 3 days per week.</div>
<div></div><div>Required Skills and Experience</div>
<ul><li>Creating and updating marketing materials, including brochures, digital ads, and presentations;</li>
<li>Planning and executing multimedia marketing initiatives, including short-form videos, attorney interviews, webinars, podcasts, and photography;</li>
<li>Planning, drafting, and publishing social media content and monitoring related performance;</li>
<li>Evaluating and incorporating AI tools to accelerate content development, edit, refine and ensure accuracy, consistency of voice, and compliance with firm standards;</li>
<li>Supporting branding consistency across all materials and campaigns;</li>
<li>Recommending enhancements to improve effectiveness, clarity, and brand alignment; and</li>
<li>A track record of excellent communication skills and a commitment to providing the highest quality client service.</li>
</ul><div>Preferred Skills</div>
<ul><li>Proficiency with CMS platforms (e.g., WordPress), social media tools, and basic analytics;</li>
<li>Familiarity with design tools (e.g., Adobe Creative Suite, Canva);</li>
<li>Experience with video editing and multimedia content creation; and</li>
<li>Practical experience using AI-powered marketing tools for content development, optimization, analytics, and workflow efficiency.</li>
</ul><div>Qualifications</div>
<ul><li>Bachelor&rsquo;s degree in marketing, communications, journalism, or a related field;</li>
<li>Excellent attention to detail with superb proofreading skills;</li>
<li>Ability to prioritize and manage a high-volume and diverse workload; and</li>
<li>Must have sound professional judgment and discretion when interacting with clients, potential clients, guests, coworkers, and others.</li>
</ul><div>Pay Range and Compensation Package</div>
<div>The salary range at the time of posting is $70,000 - $85,000 annually, based upon a full-time work schedule. Actual compensation will be influenced by various factors, including but not limited to employee qualifications, relevant experience, skill sets, training, internal equity, and market data. This position is eligible for an annual discretionary bonus. In addition, Clark Hill offers employees the ability to participate in health insurance with optional HSA/FSA, short term disability, long term disability, dental insurance, vision care, life insurance, 401K, vacation, sick time, parking/public transportation allowance, and an employee assistance program.</div>
<div></div><div>About the Company</div>
<div>Clark Hill is an AmLaw 200 law firm with 30 offices across the United States, Ireland, and Mexico. With 700+ attorneys, our value proposition is simple. We offer our clients an exceptional team, dedicated to the delivery of outstanding service. We recruit and develop talented individuals and empower them to contribute to our rich diversity of legal and industry experience. We work in agile, collaborative teams, partnering with our clients to help them reach and exceed their business goals.</div>
<div>Clark Hill is committed to an aggressive growth strategy through the hiring of team members who fit our culture, embrace the goals of our strategic plan, and bring the skills and experience to our firm that are critical to serving the needs of our clients. Successful Clark Hill employees have a track record of solid academic credentials, along with strong interpersonal and communication skills. Clark Hill is a collaborative environment which provides for both a professional and personally rewarding career.</div>
<div></div><div>Equal Opportunity Statement</div>
<div>Clark Hill is committed to sustaining a culturally and ethnically diverse working environment and to principles that promote inclusive practices.</div></div><div></div>

Marketing Specialist

Chicago Commons Association

<div>POSITION SUMMARY:

This position is responsible for the Family Engagement portion of the Head Start Program Performance Standards at the school level including (but not limited to) parent partnerships, community partnerships, and the creation and follow-up of family goals. The Family Worker will be responsible for the coordination of family engagement meetings and training as well as working closely with the staff of the Family Hub to bring parents/guardians into our schools and increase their involvement. Additionally, the Family Worker will be responsible for meeting the needs of all diverse learners. This includes paperwork, monitoring of IEPs and IFSPs, data entry, scheduling and facilitating family review meetings. The Family Worker will also be responsible for providing direct and indirect supportive services in medical health, dental health, and social services. This role will also assist the ERSEA Manager with the recruitment of students into our schools and is responsible for the enrollment of eligible children. This position must be available to work some evenings and weekends. This position will support both the Nia Family Center and the Taylor Center for New Experiences.

ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Bachelor's degree in social services or related field (Masters preferred).</li>
<li>Hold a Gateways Family Specialist Credential Level 5.</li>
<li>Bilingual in Spanish preferred</li> 
<li>
</li></ul> 
Experience &amp; Training Requirements:
<ul>
<li>Must have excellent communication and customer service skills</li>
<li>Must be able to work with a diverse clientele</li>
<li>Must be able to maintain confidentiality</li>
<li>Must display strong leadership skills</li>
<li>Must be able to share ideas and information effectively</li>
<li>Must have the ability to work under stress in a fast-paced environment</li>
<li>Must be a flexible team player able to adapt to any situations</li>
<li>Must be able to serve as an advocate for children and families</li>
<li>Ability to read, write and speak in English.</li>
<li>Ability to communicate in Spanish is a plus</li>
<li>Ability to use word processing software</li>
<li> Availability to work some evenings and weekends</li>
</ul>
The candidate must also have experience with MS Word, Excel, and PowerPoint.

Desired Outcomes:
<ul>
<li>Ability to meet full enrollment requirements set by program funders including recruitment efforts</li>
<li>Increase family engagement participants to meet individual needs</li>
<li>Ability to maintain recordkeeping as required by program funders</li>
</ul>
Essential Job Requirements &amp; Duties:
<ul>
<li>Contributes to the development of the agency&rsquo;s child development philosophy and goals</li>
<li>Establishes relationships and trust with all families</li>
<li>Work with families in completing &ldquo;Family Assessments&rdquo; and in setting realistic goals. Monitors these goals on an ongoing basis through personal contact (no less than three times per year).</li>
<li>Maintain compliance with family goals, family partnership agreements, diverse learners, and parent engagement activities.</li>
<li>Conduct the recruitment of children and families (including 10% of children identified as diverse learners).</li>
<li>Complete intake and registration of new students.</li>
<li>Enter all case notes into the computer database weekly.</li>
<li>Participate in-home visits and parent/teacher conferences.</li>
<li>Be responsible for Diverse Learner Tracking and oversee the efforts for serving families of children considered diverse learners &ndash; including, but not limited to, referrals, observations, required documentation, and interdisciplinary team meetings.</li>
<li>Participate in and track all student transitions.</li>
<li>Assist in planning, participation, assessment and documentation of all Family Engagement Activities and Family Hub activities.</li>
<li>Develop and maintain annual partnerships with community organizations to provide resources and referrals to families to meet identified needs.</li>
<li>Attends community events to recruit families and develop community partnerships</li>
<li>Assist with maintaining Community Resource Directory.</li>
<li>Meet regularly with Center Directors to collaborate between center needs and family worker resources including the coverage and school events.</li>
<li>Contribute to teams including Center Leadership Teams, Family Worker Teams, and larger teams that span across Chicago Commons.</li>
<li>Follow up (as needed) with Program Information Report (PIR) monitoring.</li>
<li>Other duties as assigned.</li>
</ul>
Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform.

While performing the duties of this job, the employee is regularly required to speak and read English proficiently. The employee frequently is required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 40 pounds. Specific vision requirements include the ability to see at close range.

Employment Conditions:

This job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee&rsquo;s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Chicago Commons reserves the right to change this job description and /or assign tasks deemed appropriate.

To learn more about Chicago Commons' benefits package, please click HERE. (https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:13a15a22-3cd1-43b8-a6d5-2ea673575f68)<h4 class="jobSectionHeader">
Education</h4>
Required<ul><li>
Bachelors or better in Social Work</li></ul><h4 class="jobSectionHeader">
Skills</h4>
Required<ul><li>
Outlook</li><li>
Childcare</li></ul><h4 class="jobSectionHeader">
Behaviors</h4>
Preferred<ul><li>
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li><li>
Team Player: Works well as a member of a group</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Family Worker (Dual Sites - Nia Family Center and the Taylor Center for New Experiences)

Huron Consulting Group

<div>Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. 
 
Join our team as the expert you are now and create your future.
Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels. 
 
While activities vary based on project size/scope and individual skill-sets and strengths, the Senior Manager can expect to spend considerable time on client-facing engagements through all project phases (pursuit to delivery), project management, and intensive data-analysis to implement impactful recommendations. Additionally, Senior Managers time will revolve around overall practice development, the mentorship of Coachees (when assigned), and general project/organizational administrative tasks.
Qualifications:<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in a field related to this position or equivalent work experience</li><li>
6-10 years of experience with Oracle EPM Cloud implementations in a consulting role</li><li>
2-4 years of experience as a functional lead or technical specialist</li><li>
Successfully delivered multiple end-to-end implementation projects in one or more of the following areas: Oracle EPM Planning (ePBCS)</li><li>
Experience with and ability to develop and grow others through effective coaching and leadership</li><li>
Ability to provide industry insights and identify opportunities for value creation based on deep understanding of client (internal or external) challenges</li><li>
Willingness to travel up to 50% as needed to work with client or other internal project teams</li><li>
Flexible living locations in the U.S.</li></ul>
The estimated base salary range for this job is $145,000 - $190,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron&rsquo;s annual incentive compensation program, which reflects Huron&rsquo;s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $166,750 - $237,500. The job is also eligible to participate in Huron&rsquo;s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
#LI-Remote
#LI-KP1<h2 class="jobSectionHeader">
Position Level</h2>
Senior Manager<h2 class="jobSectionHeader">
Country</h2>
United States of America</div>

Digital Consulting Manager/Senior Manager - Oracle EPM Planning

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